--- title: "StaffScheduleCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StaffScheduleCare Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/198016/StaffScheduleCare/" page_type: "product" language: "en" --- # StaffScheduleCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) StaffScheduleCare ## What is StaffScheduleCare? StaffScheduleCare is North America's fastest growing fully integrated On-Demand Workforce Management solution for the health care sector. With more than 30+ years experience in developing workforce management solutions, we strive to ensure that your facility is compliant in regard to your current procedures for Schedule creation and day-to-day maintenance. We also leverage technology to boost employee engagement by offering a fully integrated Employee Self Service platform. ## What is StaffScheduleCare used for? [Long Term Care](https://www.capterra.com/long-term-care-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$5.5 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StaffScheduleCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.staffschedulecare.com&name=StaffScheduleCare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StaffScheduleCare 4.1 (18) VS. [4.4 (271)](https://www.capterra.com/p/21548/TimeClock-Plus/reviews/) Starting Price CA$5.5 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (18) Ease Of Use 4.3 (319) Value For Money 4.0 (11) Value For Money 4.2 (276) Customer Service 4.8 (18) Customer Service 4.3 (282) ## StaffScheduleCare alternatives [4.3 (379)](https://www.capterra.com/p/248404/Humanity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.3 (319)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [4.2 (1,148)](https://www.capterra.com/p/198579/UKG-Ready/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about StaffScheduleCare Overview ### Which roles and teams benefit most from StaffScheduleCare? StaffScheduleCare is most used by HR, payroll, and scheduling teams, along with care directors, program managers, and support service leaders in senior care settings. These roles rely on it to build staff schedules, track attendance, manage payroll and benefits, coordinate department coverage, and maintain workforce compliance across daily operations. Answer based on 18 reviews Overview ### What company size and specific industries is StaffScheduleCare built for? StaffScheduleCare is designed for organizations in the senior care and senior living industry, including providers that need help with scheduling, time and attendance, and human capital management. The vendor description does not specify a company size, so it appears aimed at senior care businesses of varying sizes. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of StaffScheduleCare? StaffScheduleCare offers employee scheduling and auto scheduler tools, plus shift scheduling, self scheduling, and shift swapping. It also includes time and attendance features such as time tracking, clock in/out, and timesheet management, along with compliance tracking, alerts/notifications, role-based permissions, and reporting/analytics. Getting Started and Support ### What training and onboarding options does StaffScheduleCare offer? StaffScheduleCare provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos support self-paced review of key steps. Getting Started and Support ### What customer support options does StaffScheduleCare offer? StaffScheduleCare provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Without reviewer feedback on support, no claims can be made about response speed, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek assistance and find answers. ## Features AI summary Based on 14,356 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) StaffScheduleCare supports all three features that reviewers rate most important: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses manage employee records, handle payroll accurately, and oversee core HR processes in one system, allowing teams to save time, stay organized, and maintain day-to-day workforce operations more effectively. Payroll Management 3.5 (4) 175.00% of 4 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Database 4.0 (6) 133.33% of 6 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time Off Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Reporting/Analytics 3.6 (8) 125.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Employee Profiles 4.6 (7) 142.86% of 7 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Time & Attendance 3.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy StaffScheduleCare 94 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Benefits Management: Record employee's benefit plans and selections throughout career progression - Biometric Recognition: Facial or other physical recognition to confirm identity - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Float Pool Management: A group of full and part-time employees who work in differing healthcare positions - FMLA Administration: Track employee time off under the family and medical leave act (FMLA) - For Nursing Homes: Specifically for nursing homes - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Incident Management: Manage and track all disruptions and incidents - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Tracking: Manage and track employee attendance - Live Chat: Ability to chat online in real time - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - On Call Scheduling: Track and organize on-call shifts - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Scheduling: Track and organize online shifts - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (18) 3.7 Based on 18 reviews ## Pricing Value for money 4.0 (11) Basic CA$5.50 Per User,Per Month Value for money 4.0 (11) 4.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (18) 4.8 Based on 18 reviews ## User reviews Overall rating 4.1 Based on 18 reviews Filter by rating 5(6) 4(8) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent KS Ken S. Director of Finance Medical Practice ### "Exceptional Product and Client Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 The experience overall has been very good from initial exploratory talk to post-implementation service. Specifically, I can't say enough good things about the implementation! The SSC implementation team was very meticulous and well planned through each milestone. Training was excellent and very accommodating to the end user from the dedicated training with staff and providing an abundance of training material geared specifically to the organization. Definitely one of the best experience I had personally! My organization implemented SSC nearly two years ago and the client service continue to be top notch with a responsive and knowledgeable help desk. I also can't say enough about the SSC Client Care team. A few times, I needed urgent assistance and they went out of their way to provide much needed assistance despite the added challenge of a different time zone. To provide a bit of context, my organization is located on the West Coast and I have no affiliation with SSC nor am I being paid by them to write this review! If your organization is in the midst of sourcing a new Scheduling system, be sure to reach out to SSC! Pros Ease of use and intuitive nature of both the front end and back end. The back end programming of the rules are logical and learning curve is not steep with minimal training time. Cons Would be ideal if Payroll processing was also integrated directly into SSC instead of going through a 3rd party provider. Having a one-stop shop would allow employees to obtain their paystubs directly within SSC. Switched from [ezLaborManager](https://www.capterra.com/p/212443/EzLaborManager/) Amongst all the factors, the biggest determinant to make the switch is due to the flexibility of the product and the client service experience. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing StaffScheduleCare To be frank, both the installation cost and ongoing pricing was considerably lower than the other alternatives. Another factor was the VP of Sales and Marketing at the time was very knowledgeable about the industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2025 Thank you so much for your thoughtful and detailed review! We’re especially grateful for your recognition of our new product's ease of use—this is a top priority for us. It’s fantastic to hear that the learning curve was minimal and that our implementation and client care teams have provided a seamless experience. We also appreciate your feedback on payroll integration. A major enhancement is in our roadmap, with a key update already focused on enabling employees to access their pay stubs directly within SSC. We’re always looking for ways to enhance our platform and provide an even more unified experience. Stay tuned for updates, and thanks again for your support and recommendation! JS Jessie S. Manager of Environmental Services Hospital & Health Care ### "Potential to be the best" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 8, 2021 It has the potential to be an awesome program, but where there are still issues with the apps and how the support team still isn't 100% comfortable with the program, I find we have to do a lot of trial and error with reporting. Pros easy to use, but the major issue is when we can't figure out how to run a specific report, the support team is usually guessing as well. Cons The new update requires you to refresh the page for some major users (i.e. management). Also, there are two apps on mobile which confuses staff and provides the wrong calendar/schedule. Frustrating! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 11, 2021 Hi Jessie, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words! Your Account Manager will be reaching out to you shortly to discuss your concern in regard to refreshing pages. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team PB Paula B. Support Services Manager Hospital & Health Care ### "Moderate user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 8, 2021 Good, for scheduling, Problems sometimes with getting things to print i.e. master schedules for individuals sometimes a problem. Pros Integration, I don't know...easy for scheduling, but not for reports, wizard is great. Cons Reports can be confusing, so many things to "click" to get what you need. Perhaps the most popular with our company could be in a different color font, so easy to find the report you want to generate? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 11, 2021 Hi Paula, Thank you for taking the time to review our StaffScheduleCare product suite. We appreciate your feedback and will use it to further enhance the experience for all other StaffScheduleCare users. Your Account Manager will be reaching out to discuss a few options available for your current Reports Library. Cheers, Your StaffScheduleCare Account Management Team SY Sherri Y. Program Manager Hospital & Health Care ### "quick and helpful customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2021 Pros It has been a somewhat easy transition with the education and customer service from your team. Cons I find it difficult to schedule- when an employee is on vacation or LOA or casual and they don't appear on the weekly schedule so it takes quite a bit of fiddling to get them on the schedule. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 10, 2021 Hi Sherri, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words! Your Account Manager will be reaching out to you shortly to discuss your Scheduling with Attendance Codes and Vacation Entitlements. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team PT Paula T. Director of Care Hospital & Health Care ### "Supervisor review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2021 It has become better as I use it as well as the changes you have made. I am satisfied with the product. Pros I like the ease of scheduling, especially the active staffing requirements page. Like the ECC app, the copy and past functionality in the schedules. Cons I wish when you approved a shift exchange request or a giveaway, it added an AC code to the staff members time cards so we are reminded when working on payroll, or when we run reports. I like how you can add a staff member to an available shift when you are approving another staff members vacation or float request I just wish the list of available staff members was larger. Staff would like to see a "calendar" view of their schedule on the app. I would like to see the active schedule show all employees whether they have any scheduled shifts or not. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 10, 2021 Hi Paula, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words! Your Account Manager will be reaching out to you shortly to discuss your list of wishlist items. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team MN melanie N. payroll and schedule coordinator Hospital & Health Care ### "very user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2021 i love using it i use it all day long Pros I like the colors and that fac that i can make changes easy. customer support is beyond amazing.. detailed and fast Cons we are in the middle of upgrading so i know the new software will be more user friendly Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 28, 2021 Hi Melanie, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words about our SSC Support Team. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team CA Claudia A. Director of Resident Progra,s Hospital & Health Care ### "Satisfactory to say the least" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 25, 2021 Pros customer service is always helpful quick response time Cons too many rules in the system, that if not entered precisely will effect the punch in and out of the system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2021 Hi Nancy, Thank you for taking the time to review our StaffScheduleCare product suite. We will always strive to ensure your software is in compliance with your current collective bargaining agreement. Please let us know if we can help assist with any adjustments that may be needed. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team NC Nancy C. Administrator Hospital & Health Care ### "A Great Scheduling Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2021 Very good experience. Support staff are very helpful and knowledgeable. Pros I love the functionality from seeing the employees daily / monthly/ master schedule, time banks, time cards, payroll. It is all in front of my with a click of my mouse. A definite time saver in a lot of ways. Cons When integrating to a new version the time that is needed to learn the new functionality. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2021 Hi Nancy, Thank you for your kind words and for taking the time to review our StaffScheduleCare product suite. We really appreciate your feedback! Thank you! Your StaffScheduleCare Account Management Team ET Erlinda T. Food Services Manager Hospital & Health Care ### "Feedback on the SCC Systems" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 25, 2021 User friendly and support system from SCC to help with concerns/issues. Pros Easy to use if al the information are accurate behind the scene. Cons When Active Schedule is not aligning to team members MASTER LINES. Switched from [WebWork Time Tracker](https://www.capterra.com/p/151338/WebWork-Time-Tracker/) Innovation and functionalities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 26, 2021 Hi Erlinda, Thank you for taking the time to review our StaffScheduleCare product suite. We really appreciate your feedback! Your Account Manager will be reaching out shortly to discuss your questions about the Active Schedule. Please let us know if you need anything else. Thank you! Your StaffScheduleCare Account Management Team DD Dana D. Director of Human Resources Health, Wellness and Fitness ### "StaffScheduleCare is great all encompassing software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2021 I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say enough about their customer service. Pros It was so easy to setup and use. When you do have an issue, the customer support is the best! No other customer support I have used is as quick and helpful. They are always nice and compassionate. Cons I have not had any issues with the Rev5 software, but I just started using it. Alternatives considered [Auto Decision Platform](https://www.capterra.com/p/173166/ADP/) Reasons for choosing StaffScheduleCare The owner of the business chose this software because they were using it at other facilities. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 11, 2021 Hi Dana, Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback! Please let us know if you need anything else. Thank you! Your StaffScheduleCare Account Management Team [View all Reviews](https://www.capterra.com/p/198016/StaffScheduleCare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.