# Willo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Willo the right Video Interviewing solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198022/Willo/reviews --- Willo 4.7 (39) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Willo Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JR Joey R TA ManagerReal Estate, 201 - 500 employeesUsed the software for: More than 2 years. “Great feedback from candidates about their ability to use it, no-one experiences technical difficulties either“ April 25, 2024 DK Denise K DirectorHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “Willo offers a seamless 24 hour user experience which is quick and easy, with the flexibility to submit video interviews day or night, on any device, anywhere in the world.“ May 11, 2020 ma mohamed a patient AdminstartorHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Simple, quick, and straightforward, this apparatus has made an incredible expansion to our confirming interaction.“ April 19, 2021 AT Amanda T Strategic Operations ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “It's very easy to navigate on the platform thanks to the simple design and layout.“ December 7, 2020 ## Showing most helpful reviews Showing 1-25 of 39 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zdenek S. Recruitment specialist Automotive Used the software for: I used a free trial ### "Great features" September 10, 2020 4.0 I use app for recruiting Pros Excesive features and funcionalities Cons it would be nice to make skill testing less specific and more general Review Source Response from Willo Technologies September 29, 2020 Thank you for your feedback Zdenek, we really appreciate it. SP Suzanne P. Talent Acquisition Specialist Hospital & Health Care Used the software for: 2+ years ### "Willo" April 1, 2022 5.0 Pros Ease of use for both the administrator and the user. Cons I'm not sure here since I haven't used any other similar software. Its been working very well for our organization Review Source TP Tom P. Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Easy of use" May 21, 2020 4.0 Great, user friendly, simple and does what it says in the tin. Pros We run a sales recruitment company, it’s great for pre screening and profiling candidates. Cons Occasional glitch but is sorted quickly Review Source MG Michelle G. People Manager Utilities Used the software for: Less than 6 months ### "Great software to minimise recruiting time" December 15, 2020 5.0 Excellent, \[SENSITIVE CONTENT HIDDEN\] was very helpful in the set up stage and \[SENSITIVE CONTENT HIDDEN\] was on hand to help when needed over the instant messenger on the site. Pros Easy to use Customisation of it The team who helped me set it up We could brand it to suit our company Cons It would be great to be able to extract the scores and comments into an Excel sheet as if you wanted to compare you had to go back into the candidate or set up your own spreadsheet and manually enter scores and comments. Reason for choosing Willo Rolling contract, there was no need to be tied into a yearly subscription when we only needed it for 2 months during a huge recruitment campaign for Grads The ease of the software and the helpfulness of the team Review Source MH Mary H. Vice President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great tool" April 1, 2022 5.0 Loved every part of the experience. Customer service was great Pros So easy to use and potential employees loved that they got to express their personality. Definitely a time saver and applicant pool seems strong. Cons I wish there were more opportunites to rate candidates in certain areas that I could customize. For example - demonstrates experience working with youth and then I could give star rating, good communication skills... Reason for choosing Willo price was better and fact that I did not have to pay fro a year subscription as my hiring for summer staff generally falls over a 4 month period. Review Source Response from Willo Technologies April 5, 2022 Thank you for your kind review, we really appreciate it and will be working on your feedback around ratings :) LD Lori D. Talent Specialist Hospital & Health Care Used the software for: 6-12 months ### "Saves Time!" April 1, 2021 5.0 We have been extremely impressed and our hiring teams have really love the time saving by using Willo interviews. Pros I love that I can send out pre-interview questions and our hiring teams can narrow down their search and save a lot of time on their schedules. Cons I wish I could store templates of questions in the system and pick and choose based on the need of the position. Alternatives considered [Spark Hire](https://www.capterra.com/p/125710/Spark-Hire/) Reason for choosing Willo We are a non-profit so cost is HUGE for us. Review Source CM Craig M. Techncial Director Computer Software Used the software for: Less than 6 months ### "Excellent tool with unrivalled support" March 3, 2020 5.0 Pros Easy to work with and quick to get started. The overall experience for our candidates is tremendously positive, and saves the email ping-pong with getting interviews and calls scheduled. I love the showcase feature to show other members of the team particular candidates easily! Cons There are no real cons, as each time I faced an issue I was able to get in touch with support and these were cleared up extremely quickly! Review Source Response from Willo Technologies March 6, 2020 Thank you for your review, Craig. We are so pleased to hear that you are enjoying the benefits of Willo, particularly the Showcase feature. We look forward to continuing to support the mtc recruitment process. AA Ashley A. TLC Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great Product!" April 1, 2021 5.0 Pros It allows us to screen candidates with more information than just a resume. Applicants can record on their own time, and the interview teams can view at times that work best for them. Cons It would be really helpful if we were able to download an excel spreadsheet with links for interview panels to review. We are currently doing this manually. Review Source Response from Willo Technologies April 15, 2021 Thanks for your kind review, Ashley! We hear you and will be introducing a CSV download soon. In the meantime please drop us a note on live chat if you would like a copy of the spreadsheet and we will send you it. :) DK Denise K. Director Human Resources Used the software for: Less than 6 months ### "Great Product and Partnership Working!" May 11, 2020 5.0 We are looking forward to working with Euan and the team as they continue to push boundaries and further develop this new and innovative tool to reflect streamlined and candidate focused recruitment practice. Pros As part of our drive to disrupt the executive recruitment process, we were very pleased to announce a working partnership with Willo in February 2020. Willo offers a seamless 24 hour user experience which is quick and easy, with the flexibility to submit video interviews day or night, on any device, anywhere in the world. Their customer focus is excellent, and the benefits to our clients in speeding up the process and discovering top talent earlier are clear! Cons Interactive interviews would be helpful. We are aware that this is being developed now. Reason for choosing Willo New and innovative approach - speed of response and customer service. Review Source mA mohamed A. patient Adminstartor Hospital & Health Care Used the software for: Less than 6 months ### "Nice Willo" April 19, 2021 5.0 Pros We select a great deal, and Willo has computerized out many long stretches of work each week for our group. We utilized it to supplant the telephone screen in our screening, and it has had exactly the intended effect not exclusively to give us the data we need about a competitor's correspondence capacity, yet additionally to give the applicant a less tedious approach to apply. Simple, quick, and straightforward, this apparatus has made an incredible expansion to our confirming interaction. Cons There are upgrades to be made in the UI and that it is so natural to utilize, however the fundamentals are there. The group is unmistakably endeavoring to send enhancements as often as possible. Review Source Response from Willo Technologies April 21, 2021 Thank you for the review, Mohamed. We are so happy to have you with us :) MA Mirna A. HR Generalist Internet Used the software for: Less than 6 months ### "Super Good" December 10, 2020 5.0 Pros Easy to use Good Video Quality Can create easily more than one job Cons I have not seen any cons at the moment in Willo software Review Source Response from Willo Technologies December 15, 2020 Thank you for the review Mirna, we really appreciate it. Keep an eye out for our Features Friday email every 2 weeks for new features which should make the platform even better for you and your team! TS Tom S. Multimedia Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "More than a recruiting tool" April 1, 2021 5.0 Great! I've recommended it to several other non-profits for evalutation. Pros I love that the user experience was built in first. No complicated setup, nothing to download, just record your interview and it does the rest. We work with quite a few elderly groups and they had no issues using the software and sending us some much needed interview footage. Cons I wish it didn't have as much corp. language on the backend, but I'm using it as an interview capture tool, not as a hiring device. Review Source Response from Willo Technologies April 15, 2021 We love that you love the user experience. Thanks for your review, Tom! TM Tom M. Director Hospitality Used the software for: Less than 6 months ### "Outstanding recruitment asset" April 8, 2021 5.0 An amazing idea, well executed. This is a remarkably easy to use piece of software and it is such an incredibly efficient way to meet candidates and interview. Pros Well designed, easy to use, quick website, high video quality, time saving for me and the business. Cons I’d prefer to have some more information/control about the emails the software auto sends to candidates. Review Source EB Emma B. General Manager Information Technology and Services Used the software for: Less than 6 months ### "Willo saved us so much time with our initial short listing process." June 10, 2021 5.0 This is the first time we have used a recruitment platform such as Willo to help with our applications and short listing. Very happy at the ease of use and how much time it has saved us. So many more features to explore also! Pros Very simple to use and set up your first job. You are up and running in minutes. Cons On some other platforms we've seen initial screening questions (text based questions) before launching into the video interview. This would be a helpful addition but not a major issue as the video recording offering is very strong and you can also upload documents such as CV's. Reason for choosing Willo Price and ease to get up and running quickly. Review Source Response from Willo Technologies June 14, 2021 Thank you for the feedback and review, Emma. We love hearing how much time you've saved. :) Natasha T. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "Exactly what the client needed!!!!!!!!" January 18, 2023 5.0 Pros From setup to video interview ratings, this software is above and beyond what I expected. When presented to the client they were all in because they now have the option to see the candidates in a comfortable atmosphere answering the questions that normally causes them stress! Cons I was freaking out because I made a mistake with my billing info and I couldn't call them...turns out there was no need to call! It was all handled via email within 20 mins of my issue! I'VE FOUND NO CONS! :) Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing Willo More options for setup and you can edit your questions at any time, once it's done with Indeed, no take backs! Review Source Response from Willo Technologies January 30, 2023 Great to hear Natasha! We're working on making sure our customer experience is 5 Star every time so a review like this is exactly what we like to see. JR Joey R. TA Manager Real Estate Used the software for: 2+ years ### "Best video interview platform out there" April 25, 2024 5.0 100% - I wouldn't use any other video interviewing software/ platform Pros So user friendly, easy to upload own video and tailor the templates to suit the role. Easy to review videos and score candidates Great feedback from candidates about their ability to use it, no-one experiences technical difficulties either pretty much guaranteed a very high response rate too - over 90% Cons only thing that would be really helpful would be a function to download all videos in a stage rather than one by one Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Mainly to try a new one and make a cost saving Review Source DD Dominique D. Project Manager Human Resources Used the software for: 1-2 years ### "favorable" May 4, 2023 4.0 bonne Pros facilité d'utilisation, rapidité, fluidité Cons rien, je n'ai jusqu'à présent pas trouvé de point négatif Review Source Christian P. CEO Information Technology and Services Used the software for: Less than 6 months ### "A recruiter's dream tool" February 28, 2020 5.0 Pros We recruit a lot, and Willo has automated out dozens of hours of work per week for our team. We used it to replace the phone screen in our interview process, and it has worked like a charm not only to give us the information we need about a candidate's communication ability, but also to give the candidate a less time-consuming way to apply. Easy, fast, and simple, this tool has made a great addition to our vetting process. Cons There are improvements to be made in the UI and how easy it is to use, but the essentials are there. The team is clearly working hard to ship improvements frequently. Review Source Response from Willo Technologies March 4, 2020 Thank you for your review, Christian. It is great to hear how Willo is having such a positive impact on your teams recruitment operations. SL Stephenie L. Global Director of Talent Biotechnology Used the software for: 6-12 months ### "This software has improved our productivity exponentially!" January 27, 2023 4.0 Pros Ease of use and price - tops features so far. Bringing Willo onboard has completely changed our internal recruiting processes for the better. We are now must faster which makes us have a better time to fill. Cons Nothing so far! So far, it's been an absolute delight to implement and use. Review Source Response from Willo Technologies January 30, 2023 We're so happy to provide you with a delightful tool! Thank you for such a kind review. VR Verified Reviewer Director of Human Resources Entertainment Used the software for: Less than 6 months ### "Great resource for virtual recruiting, and recruiting automation" May 26, 2020 4.0 Willo has been a crucial tool for our company as we work to recruit a large volume of candidates for a new company, all while working remotely. It has been an integral part of our recruiting process, and has allowed us to greatly reduce the time from application to hire. Pros Willo is surprisingly easy to implement and manage. I was able to setup an open position, create our interview questions, share with candidates, and review candidates with great ease. Cons I'd like to see Willo integrated with other recruiting tools that I use (for instance, our candidate management system). I'd also like the option for candidates to upload a voice file instead of a video for those who may not have a video-compatible device (I'd also want to have the option to turn that feature on/off per opening). Review Source AS Angel S. Owner Online Media Used the software for: 6-12 months ### "Incredible Easy to Use Solutions" May 21, 2020 5.0 I am saving at least 20 hours per week since I started using Willo. Pros It is very easy to use for the end-user. It can be used on the phone. Cons It is all perfect. There is nothing I can complain about it. Review Source AG Alison G. Founder Financial Services Used the software for: Less than 6 months ### "Willo saved my summer hiring practice" September 29, 2020 4.0 This summer I needed to hire someone in my two person business. I was overrun with work and posted a job for a remote position that got an unmanageable amount of candidates. Willo allowed me to send an interview to my top tier talent and go through the interview process on my own time, without the scheduling nightmare. Pros I loved that I was able to play with a free trial and understand the software BEFORE I had to put my credit card information in. It was simple, the UI is minimalist and I was able to accomplish what I was looking for way quicker than any other method I had been considering. Cons It would be great to be able to click between candidates without always having to go back to the main menu. Alternatives considered [Loom](https://www.capterra.com/p/191187/Loom/) Reason for choosing Willo Price and simplicity! Also amazing customer service during the process. Review Source SP Stefana P. Talent Partner Retail Used the software for: Less than 6 months ### "Easy to use" April 1, 2021 5.0 Time saved Pros User friendly. Saves a lot of my time in the recruitment process. I started using it a lot more recently. Cons I wish the candidates could send their CVs when submitting their videos Review Source Response from Willo Technologies April 15, 2021 Thank you for your review, Stefana - you've made our day! I'm very excited to let you know that next week your candidates will be able to attach a CV (or any other file) to their interview. Thanks for your support and please let us know what else you would like to see. Marc C. Co-Chief Investment Officer Financial Services Used the software for: Less than 6 months ### "Willo review for pre-pitch info for Venture Capital" September 1, 2020 5.0 Solves the problem of having relevant, concise information before we spend time with a new business we are considering investing in. Pros Very easy to use, improves our process, great price, great customer support. Cons No cons that I can think of. Very happy with the product. Review Source Response from Willo Technologies September 29, 2020 Thank you for your review, Marc. It is great to hear how much value asynchronous video is adding to your investment process. HL Hamish L. Commercial Manager Computer Software Used the software for: Less than 6 months ### "Couldn’t be happier" December 20, 2019 5.0 Time saved, money saved, better results, no candidates missed! Pros This software above all else saves me a huge amount of time. When I would previously spend hours printing off and highlighting CVs, then blocking out hours of my calendar for interviews. Instead, now I can get a quick grasp of a candidate from Willo. On top of this, however rude it may sound, if a candidate isn’t right, you can just move on to the next one without wasting anyone’s time. All our candidates seem to find it easy to use and we’re yet to have anything go wrong. Cons The biggest hurdle was me engaging with the software at first. I worried it would take ages to set up but actually it was really easy in the end! 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