# Page 3 | Synthesia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Synthesia the right Artificial Intelligence solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198045/Enact/reviews

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Synthesia

4.6 (314)

[View alternatives](https://www.capterra.com/p/198045/Enact/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Synthesia

## Showing most helpful reviews

Showing 51-75 of 314 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kayla C.  
Creative Lead Depart.  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The Synthesia Experience"

March 11, 2025

5.0

I love it! I am creating projects for business opportunities as we speak!

Pros

Synthesia is a great platform! It allows someone to become and avatar! All the years of shooting great videos, hair, make up, the right lighting- GONE! This is a platform of the future!

Cons

I think their video creation platform could use some work. I am an avid Canva user and some of the duplication features would be helpful in Synthesia.

Review Source

JB

James B.  
President  
Sports  
Used the software for: 6-12 months

### "I feel like Synthesia stole from me"

March 6, 2025

3.0

I signed up early, so I got the old plan. Then when they introduced the new plans, my account did not show any more online. Because of this, I could not cancel and they took seven hundred dollars from me when I did not want to renew. I feel like they stole my money.

Pros

Intuitive. I actually liked the service a lot.

Cons

Billing charged me for renewal automatically for a full year that I did not want. Support was an Ai bot that told me the charge was non-refundable. What a ripoff! I did not want to continue with the service. It was impossible to cancel online and they made their 'support' very non-supportive.

Review Source

LM

Lisa M.  
Senior Training Advisor  
E-Learning  
Used the software for: Less than 6 months

### "A fabulous tool for creating virtual training"

April 7, 2025

5.0

Fabulous. I've really enjoyed getting to know how to use this program and can see it's potential for our business needs.

Pros

Synthesia makes it so easy to produce a polished video that clearly communicates the key points I need to get across in on-demand training programs. The program's intuitive and easy to navigate, especially if you attend the first couple of free orientation training sessions, which the company currently offers live and for free. It's quick and easy to create a script and then tweak and refine that script so it's crisp and pitch perfect. Then it's easy to go in and refine the visuals so they're reinforcing the main points you're making.

Cons

It would be great if some avatars incorporated hand gestures, rather than just being talking heads. Also, I'd love video clips of different lengths and greater variety. The selection is already good, but I hope the library of video and visuals will continue to expand.

Review Source

EB

Elaine B.  
Learning and Development Partner  
Oil & Energy  
Used the software for: Less than 6 months

### "Create dazzling, professional videos with ease"

March 13, 2025

5.0

Its been a game-changer, saved lots of time. Instead of labour intensive animation, in a fraction of the time, I can get avatars to present content.

Pros

The variety of avatars and voices is fabulous and the quality is brilliant, really uplifts videos and makes them engaging.

Cons

Until the video is actually rendered by Synthesia, you don't know for sure, that the avatars are going to pronounce all the words correctly. I've had to tweak scripts because there are some words that the VO just can't get consistently right.

Review Source

NE

Nathalie E.  
Sales Training and Change Manager  
Food & Beverages  
Used the software for: 6-12 months

### "My experience on Synthesia"

October 7, 2024

4.0

I really enjoy working on Synthesia. I use it to create short videos of training. It is easy to use, efficient and time saving ! The translation in many languages is also very useful to create content that are scalable accross all the Group companies.

Pros

The possibility to create your own avatar, in your surrounding. It looks so real !

Cons

The lack of avatars (non personal) with office background. There is only one but the woman avatar looks too old for the type of video I want to create.

Review Source

AD

Anton D.  
Produzent  
Motion Pictures and Film  
Used the software for: 6-12 months

### "Viel Geld gür nichts ausgegeben "

May 27, 2025

1.0

Das Tool ist technisch ganz okay, aber bei simplen Allerweltsbegriffen - wie Namen von Staaten oder Bevölkerungsgruppen brechen die Guidelines ab. Beispiel: "... Regionen in Paraguay sind vom Klimawandel betroffen ... " oder " ... der Missionsorden feiert seinen 150ten Geburtstag..." sind politische oder religiösen Inhalte und werden nicht ausgespielt. Sehr ärgerlich, weil Day Abo bezahlt ist und wir nichts damit anfangen können.

Pros

Technisch ist dss toll ganznin ordnungbunterscheidet sich aber nicht wesentlich von anderen Anbietern.

Cons

Die Guidelines machen - für uns - ein Arbeiten mit dem Tool unmöglich. Nachrichten, inhaltlich anspruchsvollere Themen scheitern an den Guidelines.

Review Source

TG

Tony G.  
Head of Data University  
Telecommunications  
Used the software for: Less than 6 months

### "Helping us remain lean and scale at the same time. "

October 3, 2024

5.0

Account engagement has been first class. As for the tool, creating your own avatar is very simple. I'm keen to test with the Studio grade avatar with correct lighting and chromakeying.

Pros

After assessing with other competitors, I haven't found any who comes close with the right balance of believability and quality of their avatars. The ease of use is also a great plus. I don't need complexity of features right now. For us, it offers true scalability and believability to our videos. We are also looking to scale out to other countries so offering translation capabilities is going to be a massive hit when we do.

Cons

Workspace needs some work. Inability to share Avatars in an enterprise environment. Although simple to use, and despite my comments earlier, a few extra editing tools would be useful. Being able to add emphasis to specific words over and beyond offering a phonetic spelling. Ability to slow the speach in places would be useful too. Adding pauses is a good compromise, but compromise it is still.

Alternatives considered

[VEED](https://www.capterra.com/p/193780/VEED/)[ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

Reason for choosing Synthesia

Superior Avatars. Built in Personal Avatars in price.

Review Source

SM

Salvatore M.  
Pubblicità  
Construction  
Used the software for: 1-2 years

### "Acquisto di synthesia"

March 12, 2025

5.0

Ottima esperienza per generare spot pubblicitari

Pros

Voce narrante molto realistica e perfetta

Cons

Limitate possibilità di effetti video avanzati

Alternatives considered

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

Reason for choosing Synthesia

Voce personalizzata e accento perfetto con personaggi

Review Source

GLB

Giulia Laura B.  
Instructional designer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "A powerfull tool for your video content"

June 5, 2025

5.0

So far so good! The tool is easy to use, fun and very useful for content creation. Is the perfect match to create dynamic videos that keep the attention of the learners.

Pros

The possibility to create videos and speech in a very fast way. Moreover, since I work in a worldwide company, the possibility to translate every single video in many languages in just one click.

Cons

The graphical side is very simple and easy to use for everyone. Since I've always worked in the graphic field I would love to have more chances to create something complex (as new shapes and animations).

Review Source

VA

Victor A.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Epic tool allowing our small team to do big things"

March 12, 2025

5.0

We are creating e-learning videos for different industries and roles in bulk which would not have been feasible for a small team on a budget previously.

Pros

The ability to be able to create bulk training videos that would typically cost $1000's of dollars, multiple team members and a lot of time, now can be done in hours.

Cons

Slides generation, its ok and I think as AI improves this will only get better with self-creating relative to the content for that slide.

Review Source

AR

Askia R.  
CPA  
Accounting  
Used the software for: Less than 6 months

### "Game Changing"

February 13, 2025

5.0

Excellent. Its saves me so much time that I am producing videos that I never though I would have the time or budget for!

Pros

So easy to use. Can complete a video on 15 minutes.

Cons

Not much I can think of here. The editing would benefit from a feature to update all scenes, but even that is being really picky.

Switched from

[Loomly](https://www.capterra.com/p/166498/Loomly/)

This is much easier. Its also much cheaper.

Review Source

FT

Felipe T.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Worst Moderation Process Ever"

November 25, 2024

1.0

The worst one that I could have. If you need to produce videos quickly, never go for Synthesia. You will eventually end up having to prove that your video is not a scam.

Pros

It's is intuitive, easy to produce, nice avatars.

Cons

They frequently do not approve videos due to "Internal Guidelines". The last onde was "Your video was moderated for violating our Financial Solicitation: Multi-Level-Marketing Schemes guideline." My video had NOTHING related to this. And a previous video was approved and almost identical in content to the one that was moderated. The worst part: 24h waiting review, 48h for appeal. It should be easy make an video, and it looks like we're criminals making scum. It's easier to make a real video.

Alternatives considered

[Pictory](https://www.capterra.com/p/229347/Pictory/)

Reason for choosing Synthesia

ChatGPT has recommended to me..............

Review Source

JF

John F.  
Health and Safety Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Lights, Camera ACTION !"

November 6, 2024

5.0

I was introduced to Synthesia when I joined Wallenius with our weekly safety message. Being able to produce videos with the team helps me be more productive and I can tailor the content to meet our goals.

Pros

The platform is fantastic. Moving into training for future development. Our weekly safety message is distributed globally, and the translation capability is fabulous.

Cons

If you try it, You will Like it. Synthesia makes time for you.

Alternatives considered

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

Reason for choosing Synthesia

functionality, ease of use, cost and licensing

Review Source

AG

Andrew G.  
Trainer  
Computer Software  
Used the software for: Less than 6 months

### "Sythesia is Setting a Standard in AI Video Creation"

October 3, 2024

4.0

I am thoroughly enjoying the platform, though, it would be nice to get some additional voice controls to slow their pace down. Not sure if you allow SSML tags, but that would be a simple solution until you can do a full feature build (if you wanted to go that route). But I've made several videos on the platform and plan on making many more while I have the minutes. But, unless the Starter plan provides more generative time, I will have to discontinue my account because I just can't afford that.

Pros

It's very easy to use and the selection of stock assets is incredible! I love how they offer photos, videos, icons, and even music. It helps streamline the process because I just grab most of my stock items directly within my workflow. Also, the voices are the most natural sounding AI voices I've heard so far and I used to have a WellSaid Labs account. They adapt beautifully to the script.

Cons

There are some editing features that would be nice to see, like additional global controls for editing multiple scenes. Also, there are a lot of connection issues that interrupt my work flow. Some of the models used for the Avatars could be a little better put together to enhance their appearance. Kind of off putting when I am trying to produce a professional video and the person on screen looks like they just rolled out of bed lol. Also, the monthly time limit allotted on the Starter plan is abysmal and waaaaay too low. That alone gives me pause for continuing my subscription long term.

Alternatives considered

[WellSaid](https://www.capterra.com/p/238211/Wellsaid/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)

Reason for choosing Synthesia

Because Articulate's AI Video creator is not yet available to users. WellSaid took too long to generate just audio.

Review Source

FS

Francisco S.  
Innovation lead  
Information Technology and Services  
Used the software for: 2+ years

### "Really useful for tutorials and capacitations"

March 25, 2025

4.0

Synthesis is used to prepare presentation or capacitation videos, tutorials and others. If you gave some video skills this is a great complement

Pros

This solve al need of locution issues into a company.

Cons

License limitations, I'm a communicator in my company and the limited licenses are a blocker for use it freely.

Review Source

AF

Anthony F.  
Retired but writing training videos  
Computer Software  
Used the software for: 6-12 months

### "Excellent product but langage feature is unaffordable to small enterprises. "

October 29, 2024

4.0

Its quick once you get used to it. The AI video creation speeds things along.

Pros

Avatars are easy to work with. Its also easy to set up professional looking videos.

Cons

No ability to use tables and most of all the langauge feature is not affordable for one man enterprises.

Alternatives considered

[NVIDIA GPU Cloud (NGC)](https://www.capterra.com/p/171055/DIGITS/)

Reason for choosing Synthesia

Better reviews especially with the quality of avatars

Review Source

AA

Arthur A.  
Principal Advisor  
Research  
Used the software for: 6-12 months

### "Synthesia is delivering on expectations."

November 2, 2024

4.0

The experience has been great. It's like creating presentations that are substantially more engaging and scalable. It's a game changer for scaling virtual touchpoints as is the ability to generate a personal avatar. That process was very easy. In the future, I'd like to see feature specific pricing like adding on the exact language needed at an incremental price vs. a larger upgrade for a set of features. My hope is basic analytics will be available for basic tiers.

Pros

The platform allows my business to maximize efficiency and scale.

Cons

The cons are related to nuances about the avatars but assume that will continue to be an area of rapid improvement.

Alternatives considered

[HeyGen](https://www.capterra.com/p/10015133/HeyGen/)

Reason for choosing Synthesia

The evaluation suggested Synthesia was the leader in this space.

Review Source

MD

Michael D.  
President  
Education Management  
Used the software for: 6-12 months

### "Great Synthesia avatars"

March 12, 2025

5.0

Easy to learn, a lot of functions, a lot of avatars, great visuals

Pros

great number of humanized avatars and languages with very good quality videos

Cons

I would like it to offer interactive videos

Review Source

Tom B.  
Director of Operations  
Real Estate  
Used the software for: Less than 6 months

### "Avoid this honey trap"

December 9, 2024

1.0

Great videos that they randomly moderate and refuse to let you download without an explanation. There is an appeal which seems to automatically turn you down. I make real estate videos, nothing in the least bit controversial, but if I upgrade they may approve them.

Pros

It can make very good quality talking head videos

Cons

The moderation is ridiculous. They turn down videos with no rhyme or reason making it impossible to consistently produce content on their platform. There is no money back, you buy it your stuck with it.

Review Source

RM

Robert M.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Great A.I. Product And Great Company!"

February 13, 2025

5.0

Great product for creating life-like talking Avatars and making A.I. seem "more human"!

Pros

Synthesia is constantly improving and adding to the features of it provides.

Cons

Because of the time difference, response to support questions sometimes take longer than normal.

Review Source

SP

Stefan P.  
CEO  
Media Production  
Used the software for: 6-12 months

### "Enjoy creativity with Synthesia"

November 6, 2024

5.0

I really enjoy working with their avatars, they inspire creativity.

Pros

High quality products and they keep improving

Cons

I can't think of anything that bothers me about Synthesia.

Review Source

PR

Paulo R.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "The best Software "

February 6, 2025

5.0

I use Synthesia to create commercial presentations for my company and lectures.

Pros

Synthesia is the best avatar software on the market!

Cons

I think the prices are a bit steep, but the quality makes it worth it. And I'm not too fond of the content moderation system.

Review Source

MB

Michael B.  
Executive  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great solution"

February 13, 2025

5.0

I like it I like the quality of the voices

Pros

Easy and simple to use it’s easy to do the prompts for the text. I like being able to have different options for media, sometimes a video, and I like the quality of the avatars.

Cons

It’s very difficult to understand how to use the minutes

Review Source

PW

Peter W.  
Sales and marketing manager  
Computer Software  
Used the software for: 6-12 months

### "Synthesia review "

November 17, 2024

5.0

I create video's for product demonstrations and also for sales teams to highlight product offerings. It is easy to create video's and the sales teams love it cause all they need to do is share a link with their customers and prospects.

Pros

ease of use. functions are very practical and applies to day to day video creation life.

Cons

nothing so far. The focus on ease of use and getting a video out to your target market is incredible.

Review Source

KG

Kemal G.  
orthopedics and trauma - assoc. prof  
Medical Practice  
Used the software for: Less than 6 months

### "Review of Kemal Gokkus regarding Synthesia"

March 17, 2025

5.0

good , comparing to others (videogen , veed , etc) offers better videos

Pros

Because of speed, avatars and speech are very proper; also, I can proceed with videos from URLs, any PDF, or any text.

Cons

This program generally or usually converts texts to video always in a popular manner, but could not dive into real scientific summary

Switched from

[VideoGen](https://www.capterra.com/p/10010779/VideoGen/)

Videogen products could not receive more subscribers for my channel

Review Source

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