# Shout About Us Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shout About Us Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/198082/Shout-About-Us

---

# 

 Shout About Us Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shout About Us

## What is Shout About Us?

Shout About Us is a powerful white-label review management platform designed specifically for digital agencies. Produce results for your clients as you generate more reviews, listen to customer feedback, and respond through a central dashboard. Or, if you don't have the time, our team of trained responders will reply to all your clients' reviews within 24 hours.

## What is Shout About Us used for?

[Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$100

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Shout About Us?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shoutaboutus.com&name=Shout About Us)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shout About Us

5.0 (12)

VS.

[4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

$100

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (12)

Ease Of Use

4.7 (1,202)

Value For Money

5.0 (9)

Value For Money

4.5 (833)

Customer Service

5.0 (11)

Customer Service

4.6 (838)

## Shout About Us alternatives

Highest Rated

[5.0 (151)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/198082/Shout-About-Us/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Response Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Notification

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Negative Feedback Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Review Monitoring

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Shout About Us 32 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows for businesses to run a variety of different campaigns across different channels

Manage and support multiple locations

Identify, track, and respond to negative feedback

Ratings/Reviews

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Allows businesses to manage badges from review websites.

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Share internal and external reviews on social media platforms

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows businesses to share their videos on social media.

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Ability that lets users rebrand the software to make it look like their own

An extended application or connector that enables users to perform additional services with their current set of tools

Features

5.0 (12)

5.0

Based on 12 reviews

## Pricing

Value for money

5.0 (9)

Free Trial

Custom Plan

$100.00

Usage Based,Per Month

Value for money

5.0 (9)

5.0

Based on 9 reviews

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

5.0

Based on 12 reviews

Filter by rating

5(12)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KE

Kyle E.

Digital Marketing Coordinator

Legal Services

### "Amazing Product and Staff"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2021

Shout About Us has been very helpful to our review management program. The software is easy to use and provides a lot of useful features and information. \[SENSITIVE CONTENT\] is an amazing representative and is always a tremendous help.

Pros

The tool is easy to use and the communication is great.

Cons

N/A - I have not come across any matters that have been an issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Andrea H.

Business Advisor

Telecommunications

### "5-Stars!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2021

Pros

It is easy to use, simple to train clients in the program, and the support team is incredibly helpful!

Cons

No cons - whenever I have questions on the program, the support team is always available to assist.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jane F.

ADMINISTRATION

Design

### "Ease of Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2021

The platform is easy use and I am able to extract the detail needed for professional looking reports.

Pros

The ability to interface with client systems for automatically sending review requests.

Cons

None. The Shout About Us support team always improves their product to offer features that we need.

Switched from

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Support, reporting, easy of use.

Reasons for choosing Shout About Us

Support, ease of use, pricing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Melissa C.

Management

Marketing and Advertising

### "Great product and customer support is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 19, 2021

Pros

The features make reviews very easy to manage and the look of the platform is great.

Cons

Navigation is fairly easy, but there are a couple of areas where it might not be obvious such as making the full api connection for login reviews, but suppose is available, so that is helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Alaina C.

Social Media Specialist

Marketing and Advertising

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2021

Pros

Their point of contacts are great and the tool itself is so easy and customizable.

Cons

N/A - I havent found anything I don't love, and even if I am confused about a part of the software, I can always reach out and get answers right away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BW

Brian W.

Digital Media Specialist

Marketing and Advertising

### "Highly Recommend Shout About Us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2020

Working with Shout About Us has been a very smooth process. They get back to me immediately on all of my questions/concerns. \[SENSITIVE CONTENT HIDDEN\] in particular has been great to work with.

Pros

Very user-friendly and amazing customer service

Cons

I have not had any issues with using this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Ian S.

Owner

Information Technology and Services

### "Works well for us and our clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2020

Fantastic. We are a small fish, though a vocal and pretty tech-savvy one, and SAU have really listened and taken on board some of our suggestions.

Pros

Set up and onboarding is pretty simple and painless. Initially, while learning the product, some things were not as intuitive as I would have liked, but, after figuring it out, it's pretty simple. There have also been several enhancements (I am proud to say, some directly related to our feedback) which SAU have implemented to help.

Cons

Initially, communication was a bit spotty, but different people are now in charge of that and it is now outstanding.

Reasons for choosing Shout About Us

SAU fitted our needs and business model better. There seemed nothing wrong with RK, but their pricing model didn't fit for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Founder

Marketing and Advertising

### "Amazing Product For Our Clients Review Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2020

While our company has been integrating their solution for a few years, I've personally known the founders for nearly five years and they are in the business of helping businesses and I love that!

Pros

We've integrated their API into our platform and have hundreds of clients benefiting with up to the hour review data!

Cons

The only con is that it's not free...in all seriousness, we don't feel there are any disadvantages to the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HE

Heidi E.

Founder/Director

Sports

### "Great for Camps! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2020

Makes it easy to get more reviews and manage the reviews, especially using the mobile app.

Pros

Easy to reach out and get more reviews as well as respond to them directly.

Cons

No negatives to speak of. Everything seems good so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Tiffiny W.

GM

Marketing and Advertising

### "Powerful Tool For Online Review Gen and Response"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 31, 2020

Exceptional, quick response time

Pros

Ease of use - text-based application to generate online reviews and respond to online reviews. Get full suite, reporting dashboard, customized for your businesses and great support. This is the same bells and whistles that the competition offers but Shout About Us is a more affordable option with superior support.

Cons

No cons, no issues. There is nothing that I do not like about this product.

Reasons for choosing Shout About Us

Support and price. Superior to all other tools out there offering the same functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/198082/Shout-About-Us/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)