--- title: "Avoma Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Avoma Software - reviews, pricing plans, popular comparisons to other Meeting products and more." source_url: "https://www.capterra.com/p/198141/Avoma/" page_type: "product" language: "en" --- # Avoma Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Avoma ## What is Avoma? Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and ## What is Avoma used for? [Call Recording](https://www.capterra.com/call-recording-software/)[Meeting](https://www.capterra.com/meeting-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Avoma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avoma.com&name=Avoma) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Avoma 4.8 (6) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $40 Per Feature, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 5.0 (809) Value For Money 4.5 (4) Value For Money 4.9 (734) Customer Service 4.3 (3) Customer Service 5.0 (738) ## Avoma alternatives [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (106)](https://www.capterra.com/p/146524/Shelf/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Sembly](https://www.capterra.com/p/255415/Sembly/) [0.0](https://www.capterra.com/p/255415/Sembly/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [VIVI](https://www.capterra.com/p/10011012/VIVI/) [4.0 (4)](https://www.capterra.com/p/10011012/VIVI/#reviews) Starting price $0.05 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars ## FAQs about Avoma Overview ### What company size and specific industries is Avoma built for? Avoma is designed for customer-facing teams across small businesses, mid-market companies, and enterprise organizations. It fits sales, customer success, account management, and other client-facing functions in any industry that relies on recurring conversations, meeting management, and collaboration with customers. Features and Usability ### What are the key features of Avoma? Avoma offers meeting management, scheduling, recording, call transcription, meeting notes, and transcript search and annotation. It also includes conversation intelligence, sentiment analysis, lead qualification, pipeline management, forecasting, action item tracking, agenda management, reporting and analytics, workflow automation, and CRM integrations through its API. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Avoma integrate with? Avoma integrates with 5 third-party tools, including communication and sales platforms such as BlueJeans Meetings, CxEngage, Groove, Koncert, and Outreach. These connections support meeting recording, transcription, and data syncing across customer support and sales workflows. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Avoma offer? Avoma provides in-person training, live online sessions, and webinars to help teams get started. In-person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, and webinars offer group learning and product walkthroughs in a scheduled format. Getting Started and Support ### What customer support options does Avoma offer? Avoma provides chat support for users seeking help with the product. With no reviewer feedback available on support experiences, no user-reported patterns can be described for response times, helpfulness, or common frustrations. ## Features AI summary Based on 16,058 Meeting reviews Capterra data shows that buyers of meeting software rank the following features as their top priorities: - **Video Conferencing** (**50%** of reviewers rated this feature as critical) - **Screen Sharing** (**50%**) - **Meeting Management** (**44%**) Avoma includes **Meeting Management**. However, it does not offer **Video Conferencing** or **Screen Sharing**. Its **Meeting Management** capabilities help teams keep meetings organized, track agendas and follow-ups, and maintain better visibility into discussions and next steps, helping businesses improve coordination and keep work moving after each meeting. Reporting/Analytics 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data AI/Machine Learning 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Natural Language Processing 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Action Item Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the status of discussed/agreed tasks Agenda Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access event or meeting agenda online Contextual Guidance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Interprets what a user is doing based on context and helps guide them through the process. Avoma 29 features ### All Features - Action Item Tracking: Track the status of discussed/agreed tasks - Agenda Management: Access event or meeting agenda online - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Call Transcription: Voice conversion to text - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Forecasting: Form predictions based on past and present data/trends - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Meeting Notes: Create and share notes/annotations taken during meetings - Meeting Preparation Tools: Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing - Minutes Management: Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc. - Natural Language Processing: Process and analyze human language in text or audio form - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Real-Time Language Translation: Offers real-time language translation for multilingual participants - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: Train your system to interpret and transcribe voice messages - Transcript Search & Annotation: Allow users to search, edit, and highlight meeting moments - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.5 (4) Free Trial Basic $40.00 Per Feature,Per Month Value for money 4.5 (4) 4.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent EL Emetu L. Operation Executive Retail ### "A Helpful Conversational Intelligence Solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 4, 2023 Pros I like the speech analytics features It comes with best AI features It makes sales coaching easy Cons Nothing has failed yet. All the features of Avoma has been helpful. Switched from [Fireflies](https://www.capterra.com/p/197037/Fireflies/) [Outdoo AI](https://www.capterra.com/p/232387/Outdoo/) [Salesken](https://www.capterra.com/p/210355/Salesken/) [Chorus](https://www.capterra.com/p/253713/Chorus/) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gabriela D. Servicio de Atención al Cliente Retail ### "La mejor IA para análisis de conversaciones con clientes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 8, 2023 Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas. Pros Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes. Cons Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Moise B. Managing Director Cosmetics ### "Un logiciel impeccable" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 22, 2023 Pros J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus Cons Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WI wendsom I. Graphic designer Internet ### "Avoma le meilleur " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 27, 2023 Pros Très bon logiciel pour contacter vos prospects très facile . Avec plus de fonctionnalités qui vous faciliteront la tâche Cons Aucun problème rencontré , je vous le recommande Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director, Marketing Operations Computer Software ### "A lot of Bang for your Buck" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 19, 2022 Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price. Pros Automatic zoom call/meeting recording and integration. Speech to text for easy review. Cons User interface could be a little easier to navigate, but very minor. Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [Chorus](https://www.capterra.com/p/253713/Chorus/) Reasons for choosing Avoma Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ryan O. Customer Success Manager Computer Software ### "Avoma beat Gong and ChorusAI on price and product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2021 We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately. Pros Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology Cons Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms Alternatives considered [Gong.io](https://www.capterra.com/p/157969/Gong-io/) [Clari Copilot](https://www.capterra.com/p/194117/Wingman/) Reasons for choosing Avoma Cheaper/better value, awesome customer support, thoughtful execution of proof of concept, confident demoing and easy access to experiment with the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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