# Avoma Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Avoma Software - reviews, pricing plans, popular comparisons to other Meeting products and more.

Source: https://www.capterra.com/p/198141/Avoma/alternatives

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# 

 Avoma Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Avoma

## What is Avoma?

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology help customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles and delight more customers. With Avoma, you can automatically record all your meetings, get full transcripts and summarized notes, and actionable insights synced directly to your CRM. Review calls and

## What is Avoma used for?

[Call Recording](https://www.capterra.com/call-recording-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Meeting](https://www.capterra.com/meeting-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$40

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Avoma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.avoma.com&name=Avoma)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Avoma

4.8 (6)

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$40

Per Feature, Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (6)

Ease Of Use

5.0 (807)

Value For Money

4.5 (4)

Value For Money

4.9 (732)

Customer Service

4.3 (3)

Customer Service

5.0 (737)

## Avoma alternatives

[4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews)

Starting price

$0.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Sembly](https://www.capterra.com/p/255415/Sembly/)

[0.0](https://www.capterra.com/p/255415/Sembly/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/255415/Sembly/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

AI/Machine Learning

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Natural Language Processing

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

Action Item Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track the status of discussed/agreed tasks

Agenda Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access event or meeting agenda online

Contextual Guidance

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Interprets what a user is doing based on context and helps guide them through the process.

Avoma 24 features

Track the status of discussed/agreed tasks

Access event or meeting agenda online

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

AI-based platform which conducts a conversation via auditory or textual methods

Interprets what a user is doing based on context and helps guide them through the process.

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Form predictions based on past and present data/trends

Score a lead on their quality or likelihood to buy based on certain behaviors

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Manage the process of planning and scheduling meetings, including agenda creation

Create and share notes/annotations taken during meetings

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

Keep an official record of all meeting discussions, including decisions made, actions assigned, deadlines set, etc.

Process and analyze human language in text or audio form

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Record live video calls to play later

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Train your system to interpret and transcribe voice messages

Program systems that assist users with their daily administrative responsibilities

Get Advice

We can help you find the software with the features you need.

Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

4.5 (4)

Free Trial

Basic

$40.00

Per Feature,Per Month

Value for money

4.5 (4)

4.5

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EL

Emetu L.

Operation Executive

Retail

### "A Helpful Conversational Intelligence Solution "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 4, 2023

Pros

I like the speech analytics features It comes with best AI features It makes sales coaching easy

Cons

Nothing has failed yet. All the features of Avoma has been helpful.

Switched from

[Fireflies](https://www.capterra.com/p/197037/Fireflies/)

[Outdoo AI](https://www.capterra.com/p/232387/Outdoo/)

[Salesken](https://www.capterra.com/p/210355/Salesken/)

[Chorus](https://www.capterra.com/p/253713/Chorus/)

[Clari Copilot](https://www.capterra.com/p/194117/Wingman/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Gabriela D.

Servicio de Atención al Cliente

Retail

### "La mejor IA para análisis de conversaciones con clientes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 8, 2023

Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas.

Pros

Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes.

Cons

Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Moise B.

Managing Director

Cosmetics

### "Un logiciel impeccable"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 22, 2023

Pros

J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus

Cons

Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WI

wendsom i.

Graphic designer

Internet

### "Avoma le meilleur "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 27, 2023

Pros

Très bon logiciel pour contacter vos prospects très facile . Avec plus de fonctionnalités qui vous faciliteront la tâche

Cons

Aucun problème rencontré , je vous le recommande

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director, Marketing Operations

Computer Software

### "A lot of Bang for your Buck"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 19, 2022

Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price.

Pros

Automatic zoom call/meeting recording and integration. Speech to text for easy review.

Cons

User interface could be a little easier to navigate, but very minor.

Alternatives considered

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[Chorus](https://www.capterra.com/p/253713/Chorus/)

Reasons for choosing Avoma

Price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ryan O.

Customer Success Manager

Computer Software

### "Avoma beat Gong and ChorusAI on price and product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2021

We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately.

Pros

Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology

Cons

Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms

Alternatives considered

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[Clari Copilot](https://www.capterra.com/p/194117/Wingman/)

Reasons for choosing Avoma

Cheaper/better value, awesome customer support, thoughtful execution of proof of concept, confident demoing and easy access to experiment with the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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