# PayRequest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PayRequest the right Payment Processing solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198184/PayRequest/reviews

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PayRequest

4.8 (101)

[View alternatives](https://www.capterra.com/p/198184/PayRequest/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PayRequest

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

MM

Martin M

Chief Financial Officer | CFOHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It has adorable and intrusive UFI/UX and GUI design with robust and mega MCS adaptive and tailored sending and receiving payments in various currencies worldwide.“

July 18, 2023

Jasmine J

Sales EstimatorConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“No dislike or even something that i can say was my problem with the product during implementation and tools setting operation.“

August 8, 2023

MM

Martin M

Chief Financial Officer | CFOHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“With ease, I comfortably set automated reminders for overdue payments, and receive notifications upon successful payment thus I reduce administrative burdens as well as boost cash flow efficiency.“

July 18, 2023

Sandip S

AnalystComputer Software, 201 - 500 employeesUsed the software for: 6-12 months.

“Its multi-currency feature and conversion feature have some minor issues that need to be improved.“

May 16, 2022

Jasmine J

Sales EstimatorConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“Accuracy on results production and the project estimation and the budgeting features offered by PayRequest are functional and the alert options are helpful.“

August 8, 2023

Jamie S

Human Resources ConsultantSports, 51 - 200 employeesUsed the software for: 1-2 years.

“It was a bit overwhelming to customize some tools due to lack of enough tutorials.“

June 28, 2022

MM

Martin M

Chief Financial Officer | CFOHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It empowers users with detailed and customizable financial reports via advanced FRF feature.“

July 18, 2023

Andrew S

DevOps engineerInternet, Self-employedUsed the software for: I used a free trial.

“First, PayRequest can be difficult for businesses to set up.“

February 23, 2023

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Andrew S.  
DevOps engineer  
Internet  
Used the software for: I used a free trial

### "Benefits of Using PayRequest"

February 23, 2023

5.0

PayRequest has made it easy to integrate with payment gateways like Stripe, Mollie, and PayPal to provide payment solutions like payment links, payment pages, subscriptions, and donation pages. Our customer experience has improved drastically. We recommend PayRequest for any business looking to streamline their payment process.

Pros

PayRequest is an innovative, cloud-based payment processing software solution specifically designed for businesses. It enables you to securely accept payments from customers, quickly and efficiently. With PayRequest, you can manage your payment operations with ease, from invoicing to reporting and reconciliation. It also offers a white label feature that allows users to create personalized payment and donation pages with custom CSS, logos, and colors to build a brand identity among customersThe software also offers a range of features to enhance the customer experience. Customers can receive payment notifications in their preferred currency and access receipts online. Plus, they can even pay bills directly from their banking apps or directly on your website.

Cons

First, PayRequest can be difficult for businesses to set up. All they have to do is fill out a short form, but there are many steps involved in getting started. The site requires users to register with an account, submit documentation and confirm the identity of each employee. Additionally, there are rules for setting wages and managing time and attendance records. Essentially, there's a lot of work involved in setting up a PayRequest account.

Alternatives considered

[Mollie](https://www.capterra.com/p/195767/Mollie/)

Reason for choosing PayRequest

The benefit of using PayRequest is access to comprehensive analytics. Businesses can collect useful data on their customers, track transaction history, and gain insight into payment trends.

Review Source

PA

Prasanth A.  
Fullstack application developer  
Banking  
Used the software for: 6-12 months

### "An amazing experience of using PayRequest"

April 30, 2022

4.0

PayRequest is a user-friendly service with a free plan, however it charges a 1% fee on all payments. They have a pro option for roughly $20 a month that allows customers to subscribe. It's ideal for low-value transactions and large-scale customer settlements (because there is no need to issue invoices as in bank transfers). Contracting with individual clients rather than a firm is simple. You can move to the production environment with confidence because it can be proven in the test environment before production is introduced. It greatly aided my company by not delaying other clients' payments, which resulted in greater revenue.

Pros

Customers do not need to create an account because credit card payments can be made, therefore contracts are easy. It's a credit payment system that small firms and sole owners may use, and it'll let them take payments in currencies like dollars and euros from all over the world. The administration interface is simple to use, and transaction flags like charge, pay, and refund are straightforward. The management panel is simple to learn and utilize, despite its many functions.Dynamic Links are simple to set up and change. Customers can follow step-by-step instructions to make payments or a custom donation amount. Another appealing option is branding, which allows you to add your logo and background.

Cons

I honestly can't think of anything I dislike about this software because it's the first software my firm has utilized. It's been really simple for us to train our staff, and I don't see us moving to anything else in the near future.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing PayRequest

The easiness while integrating their Apis with other systems. Alongside their ability to make dynamic payment links.

Review Source

AM

Anto M.  
Head of Sales  
Information Technology and Services  
Used the software for: 2+ years

### " I would not recommend payrequest, Payment Failed Many times"

April 21, 2022

2.0

Pros

We send the link to collect a payments, Till now it was failed. also they dont have proper customer support

Cons

We did not like anything from this software, since its not user friendly as we expected

Review Source

Response from PayRequest

April 25, 2022

Thanks for your feedback, we offer 24/7 support via chat & mail, please contact us we will do anything to solve your issue.

JG

Judy G.  
General Manager Sales  
Financial Services  
Used the software for: 2+ years

### "Game changer when it comes to payment processing"

September 20, 2022

5.0

We were using the tool to manage and process all payments. We had experienced fraud cases before but since the introduction of the Pay Request, I can say we are happy. No single case reported.

Pros

What i like about the tool is that it has a security feature that assist in processing online payment without fear of an adversary. You are also allowed to process multiple payment without any challenge.

Cons

So far we have not experienced any challenge so far, it has been working exemplary well.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing PayRequest

We thought it was the best of its category, we were looking for a simple to use tool.

Review Source

Nurul Iman A.  
Information Technology Assistant  
Banking  
Used the software for: 2+ years

### "Payment management easily with PayRequest"

September 8, 2022

5.0

We had a great experience employing PayRequest as our payment processor and payment management. We can manage it swiftly now.

Pros

Payment is managed efficiently, and it's superficial to foreshadow how much a project will cost, all thanks to the mechanisms used to supervise staff. It is an efficient and easy-to-use financial data analytics system, and its financial reporting components are among the best in the industry.

Cons

Allowing collaborators into the account with limited access should be a benefit, especially for the scope of remote-based companies. If I require an invoice for my job, it will help if I could do it myself without waiting for the administration department to do it.

Switched from

[PaySimple](https://www.capterra.com/p/146664/PaySimple/)

PayRequest has so much option in managing finance and payment in much more cheaper operation cost.

Review Source

Osama K.  
Support Specialist  
Religious Institutions  
Used the software for: Less than 6 months

### "Dynamic links and donations integrates with Stripe and Multisafepay"

April 12, 2022

4.0

PayRequest is a friendly service and has a free plan, but it takes 1% commission of the payments. They have pro option for about $20 a month which allows subscriptions form the customers.

Pros

Dynamic Links are easy to use and modify. For example, Domain.com/company-name/4 will bring a payment page with $4 request. Changing the 4 in the link, and you can change the amount quickly and easily. The second feature that is cool is the donations page. Step by step directions help the customer make the payments or a custom donation amount. Branding is another pleasant option that you can upload your logo and background. Colors can be changed. An option to change the font would be a bonus if they could add it. Finally, there is a test mode to try out payments before actually taking the payments. Using the test mode avoids surprises when doing a refund from stripe. Stripe does not refund the fees even for a return.

Cons

There is not an option for the customer to select his own currency. You can select the currency in the admin panel, but all the links use the same currency. If they can add this feature, then we would be willing to pay extra for it. Otherwise, it is simple to use and easier than Braintree and others.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)

Reason for choosing PayRequest

I would not recommend Braintree nor paypal because they are more expensive.

Review Source

Azizah A.  
Office Management  
Telecommunications  
Used the software for: 2+ years

### "Easy payment processing system by PayRequest"

September 11, 2022

4.0

Pros

The statements or report on the money transfers are very detailed. Interface elements are easy to understand. We've never experienced any problems with compatibility or synchronization.

Cons

I have rarely encountered system bugs, but you need not be concerned. Immediately, customer support jumped on the issue and stayed alongside me until the error was rectified.

Switched from

[PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)

Not many user are using and familiar with Braintree, which is the main reason we are switching off to PayRequest.

Review Source

Ken C.  
Retail Banking General Manager  
Financial Services  
Used the software for: 2+ years

### "Get it all done from a single platform, payments, billing subscription management and more"

October 10, 2022

5.0

PayRequest has been playing a vital role in our organization when it comes to receiving payments from clients and customers. It provides a reliable and secure space where it is easy to manage our payments including billing, invoicing and generating financial reports.

Pros

PayRequest offers the fastest way of receiving payments from anyone irrespective of their geographical location. With easy to create payment links and pages, PayRequest helps one offer clients and customers the easiest, fastest, safest and most convenient way to make their payments. With PayRequest, its more than just accepting those payments but also offers the best services in subscription management. This subscription management feature makes it easy to accept recurring payments from clients while offering them an easy to access platform where they can keep track of their activities. It also makes billing easy and helps create uniquely branded invoices for your clients and customers. It works seamlessly with both global and local payment gateways like Paypal thus allowing clients to make their payments remotely from anyone around the world. The most critical feature in PayRequest is the money laundering and fraud protection features that helps protect against any form of money theft.

Cons

Am well okay with all PayRequest features and i feel that there are no features that are currently missing. It has a clean and user-friendly interface that makes it easy to use.

Review Source

Matthew G.  
Senior Sales Account Manager  
Hospitality  
Used the software for: 2+ years

### "Exquisite tool to revolutionize payments management experience "

September 28, 2022

5.0

I use PayRequest to assist in management of payments from customers and clients. It has given me an easy time accepting payments from customers irrespective of their location globally, managing clients subscriptions and other customers data. Am glad am using this product as it makes my work very easy yet very productive.

Pros

PayRequest is a all-in-one payment management platform that brings more than just accepting payments, rather it unifies various functionalities like management of your customers and clients data, payments insights, clients subscription management, donations and others. With its integration with global payment gateways like Paypal and Stripe, it allows payment processing from clients from all over the world. It helps create payments links and pages which you share with your clients and customers to make it easier and convenient for them to make their payments. The subscription functions makes it easy to manage the subscription clients and even offers a billing portal for the clients to access and self-service their subscriptions. It has a QR code payment option that makes payment processing fast.

Cons

All the necessary features that one requires are currently included, the features work pretty we as expected and so nothing to like like least in PayRequest.

Review Source

Peter O A.  
Life Business Division Manager  
Financial Services  
Used the software for: 2+ years

### "This is it, an absolute master class product for processing payments "

October 14, 2022

5.0

PayRequest gives a reliable experience when dealing with payments management and processing. It makes it easy to follow up due payments by creating and sending invoices, payment links, payment pages and QR codes through which customers can directly make their payments.

Pros

There is no better feeling in transactions than the assurance of the safety of your money. Thats the most satisfying feature in PayRequest. With its latest money laundering detection and protection features, it guarantees and protect your money from any fraud practices. PayRequest is a global platform for receiving and processing payments from any part of this world. This is mainly made possible by its connection with payments gateways both at local and global levels. It allows users to channel their payments through most secure payment platforms like Stripe and PayPal. Customers have the flexibility to use either payment links, QR codes or pages, which are easy to generate, to make their payments. It provides all transaction details for individual customers which comes in handy during billing and financial analysis.

Cons

Processing payments using PayRequest is fast and secure. The product architecture is simple and easy to use.

Review Source

RR

Robin R.  
Biomedical Engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "It is an amazing software and easy to access"

August 12, 2024

5.0

It’s data security and money protection features are satisfying.

Pros

I like how PayRequest has facilitated online payments to be impressive. Also i like how it provides us with accurate transactions reports.

Cons

My experience with it has been great, no dislike.

Switched from

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

It was not safe and reliable while using it.

Review Source

DS

Diksha S.  
Business Development Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Flexible And Multilingual Payment Solutions To Streamline Professional Services"

May 17, 2023

5.0

It provides developer tools and documentation, opening up opportunities for customization and integration, and it supports several languages, catering to companies operating in various geographies. It provides recurrent payment collection for subscription-based organizations, such as software-as-a-service (SaaS) providers or membership platforms, and accepts payments for online transactions or provides secure payment alternatives throughout the checkout process.

Pros

It offers a number of payment modes, enabling companies to provide their clients a choice. Popular payment gateways and platforms are integrated, enabling smooth payment processing and reconciliation. Client payment reminders are automatically sent, lowering the need for manual follow-up and enhancing cash flow. It facilitates the creation and management of invoices, streamlining the billing procedure.

Cons

It might be limited in terms of advanced branding possibilities or design Customization. Other than that, it works flawlessly and offers an easy-to-navigate and user-friendly layout that makes it simple for consumers to handle their payment requests.

Review Source

KM

Katherine M.  
Graphic Web Designer  
Hospitality  
Used the software for: 1-2 years

### "PayRequest Review"

July 18, 2023

5.0

Pros

Seamless experience with right tool on online accounting subscription billing, planning and analysis. Ease on cloud invoicing. Order and inventory management.

Cons

Nothing to complain since it meet all it was meant for.

Review Source

VR

Verified Reviewer  
Human Resources Consultant  
Sports  
Used the software for: 1-2 years

### "Payment Processing Tool"

June 28, 2022

4.0

Project cost management.

Pros

PayRequest makes it easy and seamless to process project expenses. Cash and tax management is an additional aspect which I like.

Cons

It was a bit overwhelming to customize some tools due to lack of enough tutorials.

Review Source

AM

Andrew M.  
Account Manager  
Retail  
Used the software for: 2+ years

### "My genuine experience with PayRequest. "

August 5, 2022

5.0

Pros

Since I started using PayRequest, it has helped me to make secure online transactions and i like its speed when it comes to sending payments. It has a very unique and easy to understand interface so anyone can get started with it even if you have never used it before. It is safe and very secure.

Cons

I had a very nice and great experience with PayRequest and i find completely nothing to dislike about it. It enables me to makes online payments safely and securely so no one can access my data without my permission.

Review Source

MR

Micheal R.  
Senior Accountant  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Substantial and Accountable Payment Tool"

October 15, 2022

5.0

Pros

PayRequest offers quality options for payment processing, where credit cards and online mechanisms are well deployed. Besides, PayRequest has huge verification process, which is automated and it avoids fraud.

Cons

PayRequest is more appealing, and it provides defined structures for accepting payments worldwide.

Review Source

BK

Benson K.  
Sales and marketing executive  
Consumer Goods  
Used the software for: 6-12 months

### "Formidable online payments platform "

November 23, 2022

4.0

My experience with payrequest to facilitate online payments has been impressive. It is reliable and secure and rarely breaks down. We are now able to manage online payments quickly and efficiently bringing about customer satisfaction and making our company more productive.

Pros

The most helpful feature of payrequest to our company is its integration with other popular gateways that we use for example PayPal, stripe etc, to make payments seamless. The installation of payrequest is simple and set up and onboarding was quick. It saves you valuable time that you would use to reach out to clients.

Cons

We have used this tool for only 8 months and everything has been smooth sailing so far. Its functionality is great and we are happy with its ease if use. The technical support's responses are fast and useful.

Review Source

LO

Latina O.  
Quality Manager  
Financial Services  
Used the software for: 2+ years

### "Making online payment processing easier and secure"

November 13, 2022

5.0

Pros

Online payment processing need to be secure to avoid your customer loosing money and thus damage your company reputation. With the PayRequest you are offered a secure payment processing platform that is efficient and effective. Its also easy to use both in end user and front user. It also securely saves all the trail for future auditing.

Cons

There exist no feature of the tool that is annoying, its worth 1000 times

Review Source

MK

Maurice K.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "'''Incredible online payment service with PayRequest. '''"

November 7, 2022

5.0

Great time in making online transaction with PayRequest. It is the best platform I have come across.

Pros

The best aspect is that the platform accepts online payment hence quick processing of credit cards. Via emails I can create and send payment requests via emails, SMS, payment links and QR code to our clients. \*I find it interesting and simple to sell products and services online. All money transaction details are organised in an easy way to access.

Cons

My all time payment platform. The platform is fully featured for fully delivery of functions. No dislike of late.

Review Source

SO

Sarah O.  
ICT Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A Game-Changer,exceptionally good and classical online payments processing tool."

November 9, 2022

5.0

Pros

Ease to create and send payments requests to our clients is what I like most about PayRequest.It's easy to create and send invoices faster with this tool.I also like ease to send and receive payments online.PayRequest is safe and reliable.

Cons

PayRequest is an ideal tool for online payments processing thus making its simple to pay and get paid and I have cons to highlight.

Review Source

HK

Henry K.  
Accountant  
Construction  
Used the software for: 1-2 years

### "Unprecedented and exceptional tool for online payments."

July 19, 2022

5.0

PayRequest is a very convenient tool that allows me to send and receive payments quickly.

Pros

I like this tool because I depend on time to pay and get paid online easily.Again,it's simple to create and send payment requests or links to our clients with emails and SMS.Likewise,PayRequest accepts online payments thus possible to use both debit and credit cards.

Cons

For the moment that I have been using PayRequest,processing online payments has become simple,fast and smooth hence I'm left with nothing in particular to dislike.

Review Source

EK

Ezekiel K.  
Marketing Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Beyond magical,extremely sensational and wondrous payment processing software."

November 9, 2022

5.0

Pros

It's simple to sell our services and goods more with PayRequest online.I can create and send sales invoices to our clients with PayRequest.This tool allows me to send and receive money instantly,easily,securely and quickly.I like that I can generate and send payments links to our clients using Emails and SMS.

Cons

There are moments when funds/money goes on hold thus delaying time I'm supposed to receive money although this happens rarely.

Review Source

KCM

Kaan Cenk M.  
Financial Control Manager  
Retail  
Used the software for: 1-2 years

### "PayRequest is a secure payment processing solution"

September 21, 2022

5.0

Pros

PayRequest is a secure payment processing solution with its advance fraud prevention system.

Cons

PayRequest could have a better locatization options and a more advance refund process management would be quite helpful.

Review Source

Munirah R.  
Information Technology Analyst  
Telecommunications  
Used the software for: 6-12 months

### "Easy platform for payment management"

July 6, 2022

4.0

Pros

Integration between the platform with other payment gateway service like PayPal, Payoneer and Wise is easy and smoothly integrated without error occurred on our side and customer side.

Cons

The payment for subscription package isn't too attractive and quite expensive to be honest, but the ability to connect the platform with QR payment and e-wallet payment gives it much more advantage.

Review Source

JJ

Joe J.  
Chief Accountant  
Accounting  
Used the software for: 2+ years

### "Life saver when it comes to salary processing "

September 30, 2022

5.0

Pros

The tool is easy to use and implement, you are able to process the salary without any delay

Cons

So far so good, can't complain about the tool

Review Source

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