# Best PolyAI Alternatives 2026 | Capterra > Looking for alternatives to PolyAI? Find out how PolyAI stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/198201/PolyAI/alternatives --- # Alternatives to PolyAI [5.0 (3)](https://www.capterra.com/p/198201/PolyAI/#reviews) Write a Review! [View Profile](https://www.capterra.com/p/198201/PolyAI/) Tabset anchor ## Top PolyAI Alternatives PolyAI * * * Starting from: Not provided by vendor Pricing Model: Per Feature * * * Overall Rating: [5.0 (3)](https://www.capterra.com/p/198201/PolyAI/#reviews) Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 4.7 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Ease of Use 4.3 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $8.75/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (24089)](https://www.capterra.com/p/135003/Slack/reviews/) Ease of Use 4.6 Customer Service 4.4 Features 4.6 Value for Money 4.5 * * * Starting from: $39/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (1132)](https://www.capterra.com/p/134347/Intercom/reviews/) Ease of Use 4.4 Customer Service 4.3 Features 4.4 Value for Money 4.0 Tabset anchor All PolyAI Alternatives At a Glance Top Alternatives for PolyAI - [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f) - [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4) - [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49) - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) - [Zoho Desk](#product_81110b70-0546-4846-9874-a6d200b7a22f) Tabset anchor by Bitrix [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Compare Tabset anchor by Zoho [4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Compare Tabset anchor by QualityUnit [4.7 (1777)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Compare Tabset anchor ## [LiveChat](https://www.capterra.com/p/62194/LiveChat/) by Text [4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/) LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/) Compare Tabset anchor ## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) by Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Compare Tabset anchor ## [Gladly](https://www.capterra.com/p/156723/Gladly/) by Gladly Software [4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/) A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/) Compare Tabset anchor ## [Inxide](https://www.capterra.com/p/237162/INX-app/) by Increso [4.6 (10)](https://www.capterra.com/p/237162/INX-app/reviews/) Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way [Learn more about Inxide](https://www.capterra.com/p/237162/INX-app/) Compare Tabset anchor ## [Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/) by Enterprise Bot [4.5 (10)](https://www.capterra.com/p/188017/Chatbot2Go/reviews/) We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience. [Learn more about Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/) Compare Tabset anchor ## [Ada](https://www.capterra.com/p/164470/Ada-Support/) by Ada [4.7 (15)](https://www.capterra.com/p/164470/Ada-Support/reviews/) Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels [Learn more about Ada](https://www.capterra.com/p/164470/Ada-Support/) Compare Tabset anchor ## [inconnect](https://www.capterra.com/p/164772/OmniChannel/) by inConcert [3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/) Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/) Compare Tabset anchor ## [Eloquant](https://www.capterra.com/p/240171/Eloquant/) by ELOQUANT [4.3 (19)](https://www.capterra.com/p/240171/Eloquant/reviews/) All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. [Learn more about Eloquant](https://www.capterra.com/p/240171/Eloquant/) Compare Tabset anchor ## [Vozy](https://www.capterra.com/p/170736/Vozy/) by Vozy [4.0 (7)](https://www.capterra.com/p/170736/Vozy/reviews/) We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions. [Learn more about Vozy](https://www.capterra.com/p/170736/Vozy/) Compare Software Found In - [Conversational AI Platform Software](https://www.capterra.com/conversational-ai-platform-software/) - [Virtual Assistant Software](https://www.capterra.com/virtual-assistant-software/) - [Call Center Software](https://www.capterra.com/call-center-software/) - [Chatbot Software](https://www.capterra.com/chatbot-software/) - [Contact Center Software](https://www.capterra.com/contact-center-software/) - [Call Recording Software](https://www.capterra.com/call-recording-software/) - [Live Chat Software](https://www.capterra.com/live-chat-software/) - [IVR Software](https://www.capterra.com/ivr-software/)