# Finexio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Finexio the right Accounts Payable solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198227/Finexio/reviews --- Finexio 4.7 (10) [View alternatives](https://www.capterra.com/p/198227/Finexio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Finexio Ease of use 4.4 Customer Service 4.5 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CA Curtis A. CFO Financial Services Used the software for: 1-2 years ### "Finexio Payment Processing Partner " August 29, 2022 5.0 Overall experience has been very beneficial. Finexio creates efficiencies and decreases the number of FTEs. Pros Finexio has been a great partner to Avid for over a year. They automate and expedite the payment process. Cons Slow to make enhancements to their online platform and dashboards. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/) Reason for choosing Finexio Finexio is the leader in AP payment processing and offer a white glove service approach to their partners. Review Source Response from Finexio January 10, 2023 Many thanks for your 5-star review and for sharing it with the community and us. DE Denise E. Mgr Cash Mgmt & Interim AP Manager Higher Education Used the software for: 6-12 months ### "Software has Potential- Great Service" October 10, 2022 4.0 I really like Finexio. I love the team, and I see a lot of potential with the software. Pros Searching features for a payment is great. The different options to search by is very good. Viewing the checks sent and when paid. The date the file was received to payment processed. Cons Do not like the lack of information/transparency in details in aging and stop payments. No reconciliation features. The export feature should also be available in Pdf. The software lacks reporting features that are important to an AP team AND accounting team. Visibility to changes with vendor information is also important AND if a vendor contacts Finexio the ability for us to view the inquiries would help avoid double work. The aging report when you have to go back out to view the actual payment. Review Source Response from Finexio January 10, 2023 We greatly appreciate the time that you took to leave us this review and that you love our team, as well a the search features within our Portal. As for the cons you have listed out, we have taken your feedback into account. We do have an item on our roadmap to improve reconciliation features. As far as the other features listed, our product and engineering teams are working diligently to improve in these areas and our overall customer experience. Thank you. BD Brenda D. Accounts Payable Manager Food & Beverages Used the software for: Less than 6 months ### "My Finexio Review" September 13, 2022 4.0 Pros I like that I am able to use filters when searching vendor information. Cons The portal does not always have accurate information. Check images not always available. Review Source Response from Finexio January 10, 2023 Thank you for taking the time out to leave us your review. We are thrilled that you are loving the filters option in our Portal. As for your feedback regarding the portal not displaying accurate information or check images not always being available, we want to address by saying this is critical. We have taken your feedback and we are working to improve in this area. Our new statuses and events that will be launching this quarter will resolve this issue ad will provide more accurate and detailed information in our payment timelines. Thank you. LC Lauren C. Executive Assistant Machinery Used the software for: 1-2 years ### "Finexio Customer Service" August 30, 2022 5.0 Love it! The software you can get anywhere but the support and staff are amazing. Pros The level of customer service is unmatched. The support staff answers immediately and is always available for vendor questions. Cons Certain features missing. New features are added quite often and they seem to take our feedback into consideration when we have a feature we would like to add. Review Source Response from Finexio January 10, 2023 We're thrilled that you took the time out to share your high rating with us and that our customer support team is working well for you. If you feel certain features are missing in our product, please reach out to your account manager so they can pass on feedback to our product and engineering teams. Thank you! wZ winnie Z. Payment processing manager Financial Services Used the software for: 2+ years ### "The use of the Finexio portal is excellent." September 16, 2022 5.0 The overall experience with Finexio is pretty good. The website portal is user friendly, the customer support team at Finexio is always responsive and helpful. Whenever we are proving the feedback, they will improve it and make the use more convenient for us. Really appreciate it. Pros It is easy to use the portal, like filter/search the check payments, and also we can download the reports that we need at anytime. Cons So far using this software is pretty good. When we have new requests about the portal feedback, they will try to help us. Review Source Response from Finexio January 10, 2023 Thank you so much for taking the time to leave us a 5-star review! LE Lindy E. Accounting Manager Accounting Used the software for: 1-2 years ### "Finexio use and implementation " August 29, 2022 5.0 Overall the experience has been great. The company builds a rapport with their customers and really hears what is needed. Pros Ease of use and customer support. Continuing development. Cons Still under development, could use some additional features, but they are working on it. Review Source Response from Finexio January 10, 2023 We're really grateful and appreciate you taking the time to share your review. We love adding a personal touch to our customer experience. MK Maleah K. Project Accountant Construction Used the software for: 1-2 years ### "Vicon Review" August 30, 2022 5.0 We've had great success using the product. The rollout each time of updates has also improved the use of the product and helped streamline payments. Pros The ease of submitting payment files is definitely a pro. It saves time for you to be able to complete other tasks during the day. The ease of reviewing and editing the payment files if there are errors is very easy to use as well. Cons No cons that I can think of. Nice work with the product! Review Source Response from Finexio January 10, 2023 Many thanks for the 5-star rating. We're happy that you are enjoying our product and services. If there's anything we can do to improve our offering, please let us know. BS Barbara S. AP Specialist Environmental Services Used the software for: 1-2 years ### "accounts payable feedback" September 12, 2022 5.0 We are growing pretty fast and payments with checks was an issue. It was a pleasure working with all consultants, very professional and efficient. Pros Process is easy, it helps that now we can update address for vendor, check the status of payment, and see all outstanding payments. Easy access, in one place for all these info. Lost of good changes from the original version. Cons Changing payment method or updating payment method. Too many personal questions. Our policy is not allowing us providing our personal info, so vendors need to work directly with Finexio. Review Source Response from Finexio January 10, 2023 Thanks so much for taking the time to leave us a 5-star rating--it's much appreciated. We will share this with our product team to let them know how we are doing. RJ Ralph J. Director, Shared Services Higher Education Used the software for: 2+ years ### "FInexio / Student Payments" September 7, 2022 4.0 Great experience. Pros Students have the ability to have e-checks deposited into their account. They can also choose ACh deposit to their bank account. Should they want a paper check, they can have one mailed to the address of their choice. Cons I wish the ACH payments were faster. Finexio is working to reduce the ACH payment interval. Review Source Response from Finexio January 10, 2023 We are so grateful that you took the time out to leave us a review. We are working to improve our timing with payments overall. With our new NexGen platform this year, electronic payment methods will be able to clear faster, with the fastest being on virtual card. Stay tuned! MR Montana R. Staff Accountant Accounting Used the software for: 6-12 months ### "New User - Accounts Payable Processes" August 29, 2022 5.0 Pros The customer service is amazing, and very responsive with requests. Request process was streamlined on the reports for quicker response times as well. This also makes managing payments to our vendors extremely easy as it's all in one place for distribution. Cons The reporting isn't always the easiest to read, there are times where we have to reach out to ask questions about the status of payments. However, the customer service is always quick to respond. Review Source Response from Finexio January 10, 2023 We're so glad that you are enjoying our Finexio customer service and their responsiveness to your requests. We are always looking for ways to improve our product and service offerings, so we appreciate the feedback on the reporting. We have made adjustments to our Portal recently, which should hopefully help with readability. Always check in with your account manager or customer support on the latest. Stay tuned! Similar Products Featured ## Related categories [Accounts Payable](https://www.capterra.com/accounts-payable-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.