# Ventrata Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ventrata Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/198239/Ventrata

---

# 

 Ventrata Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ventrata

## What is Ventrata?

Ventrata provides a powerful ticketing system for Tour operators and attractions. The software is built to allow ticket sales through multiple channels and can be easily managed and viewed in our dashboard. Fast check-in with our state of the art scanning software keeps waiting times to a minimum and keeps your guests smiling throughout their experience.

## What is Ventrata used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€525

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Ticketing / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ventrata?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ventrata.com&name=Ventrata)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ventrata

4.8 (18)

VS.

[4.7 (78)](https://www.capterra.com/p/203251/SaffireTix/reviews/)

Starting Price

€525

Usage Based, Per Month

Starting Price

$1

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (18)

Ease Of Use

4.7 (78)

Value For Money

4.8 (15)

Value For Money

4.7 (72)

Customer Service

4.9 (15)

Customer Service

4.9 (77)

## Ventrata alternatives

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (593)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/198239/Ventrata/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Reporting/Analytics

4.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Reporting & Statistics

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

API

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Promotions Management

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Design, communicate, and distribute incentives to perform a specific action

Ticket Reservations

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Ventrata 74 features

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Automatically suggest related, complementary or add-on items to customers

Searchable repository of information about clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Ensure compliance with the General Data Protection Regulation protocols

Global distribution system used by online travel agencies to track availability and manage reservations

Managing service requests, incidents, IT issues & support with a ticketing system

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Obtain tickets via Kiosk upon arrival at event

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Manage and handle various international currencies

Bookings that last more than one day

Utilize the same app for multiple events

Manage and support multiple languages

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Specify type/number of reserved tickets based on seating selected during booking

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Grants the users access to all events for one season

For selection of seat at booking or check-in

Manage all supplier data and operations

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

The resale of tickets based on demand and availability

Create and manage ticket reservations for various events

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Includes all operations and activities associated with a physical space or location that is used for hosting events

Record, update and manage waiting lists

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Built-in website builder or integration with third-party site

Features

4.7 (18)

4.7

Based on 18 reviews

## Pricing

Value for money

4.8 (15)

Free Trial

[View pricing plan details](https://www.capterra.com/p/198239/Ventrata/pricing/)

Standard

€525.00

Usage Based,Per Month

Premium

€2,150

Usage Based,Per Month

Elite

€5,400

Usage Based,Per Month

Value for money

4.8 (15)

4.8

Based on 15 reviews

## Integrations

[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[

Xola](https://www.capterra.com/p/132175/Xola-Booking-and-Marketing-System/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Mailjet](https://www.capterra.com/p/130105/Mailjet/)

## Support, customer service and training options

Customer Service

4.9 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (15)

4.9

Based on 15 reviews

## User reviews

Overall rating

4.8

Based on 18 reviews

Filter by rating

5(15)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

Jess T.

Managing Director - Geschäftsführer

Hospitality

### "Fantastic Booking System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2025

Great experience. The product and team are both top-notch - I can't say enough. I've been working in tourism (city bike tours) for two decades, and Ventrata has been the best booking system I have seen and worked with.

Pros

Functionality - specifically around resource management Customer Support - very, very strong. Extremely responsive and helpful Value for Money Communication - Nothing but professional. They always send timely notifications, and reply to email quickly. Their team has been great to partner with.

Cons

Very little. We had issues with adding multiple products to our cart with our checkout widget. Other than that, the learning curve was a little steep, but we had it down after a week.

Switched from

[Zaui](https://www.capterra.com/p/74193/Zaui-Software/)

Ventrata had a lot of energy and good ideas when we switched. If I'm not mistake we were one of the earlier tour operators and they were very open to learning about the needs of operators. Ventrata was offering functionality that Zaui always promised, but never provided.

Alternatives considered

[bookingkit](https://www.capterra.com/p/148805/Booking-System-for-Leisure-Activity-Providers/)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Ventrata

Ventrata felt like the best fit. The interaction with the team while discussing the switch, and then working with them made it pretty easy. As mention earlier, the customer support has been fantastic as well, which is what we expected. We could tell that it was a solid team of people that were interested in growing and improving their product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 4, 2025

Jess, thank you so much for this thoughtful review, it really means a lot coming from someone with such deep experience in the industry! We’re proud to hear that Ventrata has been the best system you’ve worked with. We’re also glad the support team has been so helpful, that kind of partnership is exactly what we aim for. Thanks for flagging the early checkout widget issue and learning curve as well, we’ve made some improvements since, and your feedback helps us keep pushing forward. It’s been a pleasure working with you since the early days. Thanks again for the trust and collaboration. — The Ventrata Team

HS

Harriet S.

Bookings and Ticketing Manager

Museums and Institutions

### "New customer review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 29, 2025

We are fairly new in our ticketing journey with Ventrata as we have been onboarded in April 2025, there is also two thirds of our audiences that still need to be onboarded, which will happen in November 2025, but our experience so far has been really positive. Ventrata have met our numerous and various nuances and challenges with lots of really useful discussions and understanding, which has resulted in most cases in a really good step forward. On some of our niche requirements it has been invaluable to hear what our competitors are doing to resolve problems that they face in their ticketing.

Pros

How agile and intuitive the system is. It is really easy to use and to get some really great insight. Our technical support is also really responsive and helpful in getting issues resolved. The instant chat is also super helpful and they are great at directing you to where you need to be. We are fairly new to Ventrata but our ticketing has developed considerably driving visitors and revenue for our business.

Cons

Not really a con for the system, our business is very nuanced and Ventrata has worked so hard to meet our requirements, but something that is symptomatic of a project of our size, that we haven't got our BAU meetings in the diary and we have been in BAU phase for three months. We are also very heavily nuanced in our business type so I know once all of our audiences are on Ventrata that we will have some cons.

Reasons for choosing Ventrata

Expian, Gateway/galaxy ticketing solutions. We chose Ventrata because it provided the best functionality that we needed to service our audiences.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2025

Harriet, thank you for such a generous and insightful review. We’re really glad to hear the system is already helping drive both visitors and revenue, and that it feels intuitive and agile for your team. It’s been a rewarding challenge to support such a complex and nuanced operation, and we truly appreciate the open collaboration throughout. Your input has been key in shaping some of the solutions we’ve built together, and we’re excited to see the final onboarding phase this November bring everything under one roof. Thanks again for your trust and partnership. — The Ventrata Team

SD

Sara D.

Head of product and customer experience

Leisure, Travel & Tourism

### "Ventrata for life "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2025

Great onboarding, a system capable of handling large-scale, complex operations, and staying stable. Feels alive, evolving, and improving.

Pros

Support and team respond fast, take feedback, and we receive guidance or see the fixes land. Dynamic pricing helps us automatically adjust price points based on occupancy/vacancy, lead time, and other functional variables. OTA integration is great, both on availability/pricing & content. Packages, let us reuse core products across different setups without rebuilding availability and pricing. Easy to use, new staff get productive quickly.

Cons

Minor cosmetic and workflow changes: the availability calendar color scheme needs more signaling, limited filters on the rates table, and more information needs to be preserved during product duplication.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 29, 2025

Thanks so much for the detailed feedback - it means a lot to hear how our platform and team are supporting your operations at scale. We're especially glad dynamic pricing and OTA integration are delivering real value, and that onboarding helped your team hit the ground running. Noted on the calendar signalling, rate filters, and product duplication - thank you for sharing this so we can improve even more 🙌🏻 It’s great to hear the system feels “alive” - that’s exactly the direction we’re aiming for. Appreciate the partnership - and the insight that helps us keep improving! - The Ventrata Team

MH

Mark H.

Owner

Retail

### "Happy Customer ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

It’s been a steep learning curve but I’ve had support from Ventrata (\[sensitive content hidden\]) all the way and it is on going support.

Pros

Allows easy API connection with my partners and has greatly increased my sales due to last minute availability plus selling products that without API is impossible.

Cons

With any new booking system, there are always issues - However, Anything that is an issue is swiftly dealt with by my Ventrata contact, \[sensitive content hidden\].

Switched from

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)

Increase in Checkfront charges and lack of API

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 24, 2025

Mark, thanks so much for the great feedback! We’re really glad to hear the API connection has helped unlock new sales opportunities — that’s exactly what we aim for. It’s great to know our team has had your back through the learning curve. We know no system switch is ever 100% smooth, so we truly appreciate your trust and partnership. Looking forward to continuing the journey and helping your business grow even further! — The Ventrata Team

GH

Gemma H.

Director

Hospitality

### "Highly Recommend! Great Tech, Even Greater Team & Visionary Leaders Shaping the Future of Ticketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2025

Very happy so far! we’ve already seen a boost in ticket sales. There’s still lots more to implement, so we’re excited to see even greater results in the coming months. It’s opened up so many new and exciting possibilities for our business.

Pros

Powerful system with seamless API connectivity, responsive and tailored support from our dedicated Success Manager, and a forward-thinking team that genuinely listens, innovates, and evolves.

Cons

It takes time to fully learn and configure the system to your needs. Help articles are helpful, but not always easy to navigate without knowing the right search terms.

Switched from

[Checkfront](https://www.capterra.com/p/99249/Checkfront/)

Needed API connection which at the time Checkfront did not offer

Alternatives considered

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reasons for choosing Ventrata

Was recommended by one of our operators and seemed a better overall fit for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 23, 2025

Hi Gemma, Thank you for the fantastic review — we’re so glad to hear Ventrata is already helping boost your ticket sales and open new possibilities! It’s great to know that your Success Manager’s support and our API capabilities are making a real difference. We appreciate the feedback on the help articles too — we’re actively working on making them easier to navigate. Excited to see what we’ll build together next!— The Ventrata Team

AW

Amanda W.

Operations Team Lead

Leisure, Travel & Tourism

### "A Game-Changer for Our Tour Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2025

We have not regretted switching to Ventrata for a moment. It’s been a reliable, future-forward platform backed by a team that genuinely listens and innovates. Each month, we discover new features within the system that continue to elevate our operations. We see Ventrata not just as a provider, but as a long-term partner.

Pros

Ventrata has exceeded our expectations with its all-in-one solution tailored for tour operators. The onboarding process was seamless, supported by an in-depth discovery phase that addressed many of our concerns early on. Their customer success team is highly responsive and knowledgeable, offering proactive guidance through regular calls and chat support. We especially appreciate their continuous development approach, openness to feedback, and community-building efforts such as hosting Ventrata Open. Their industry leadership, particularly in connectivity, enables smooth integration with our key partners, enhancing efficiency and reducing manual work.

Cons

Due to the solution's extensive functionality, it is challenging to utilize its full potential right from the start. Learning to adapt workflows takes time, and we've had to rethink some internal processes. While feature requests are possible, they can take time to be addressed, which is understandable given Ventrata’s wide customer base, but occasionally frustrating when custom needs arise.

Switched from

[TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)

With an increasing number of guests and ever more complex structures, we had to switch to a more flexible and at the same time more stable booking system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 24, 2025

Amanda, thank you for such a thoughtful and detailed review. It’s incredibly rewarding to hear that Ventrata has become a reliable, future-forward platform for your team. We’re especially happy that the onboarding process, ongoing support, and connectivity have made a real difference in your operations. We completely understand that adapting to a system with this much depth takes time, and we truly appreciate your patience and openness as we continue to improve. Feedback like yours helps us stay focused on what matters most to operators. It means a lot to be seen not just as a provider, but as a partner. We're excited to keep building alongside you. The Ventrata Team

MB

Marta B.

Director

Museums and Institutions

### "Sucess implementation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 17, 2025

A real challenge: in 3 months we have implemented this ticketing software; it seemed to be impossible due to the business complexity and variaty of products, but we did it with sucess!!!

Pros

Friendly user platform Wide range of functionalities Quick response Very professional Team Continuous improvement

Cons

2 points: it is not very flexible to specific needs and new developments take too long to go live...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2025

Hi Marta, Thanks for the great review — we really appreciate your feedback. WOW Porto is a landmark operation in the city, and a perfect match for Ventrata. The complexity and scale of what you do make it an exciting challenge for us, and we’re proud to support your team. We aim to prioritise quality in both onboarding and delivery, so it's great to hear the rollout felt fast despite the depth of the setup. On new developments — we hear you. While it can sometimes take time, we believe getting it right is worth it, and your input helps guide our priorities. Looking forward to what we build together next. Best, The Ventrata Team

MP

Marianna P.

Head of Marketing

Leisure, Travel & Tourism

### "A Game-changer for tour and attraction management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 16, 2025

Overall, our experience with Ventrata has been very positive. The platform is robust, well-suited for managing high volumes of bookings, and has significantly streamlined our sales processes. While there was a bit of a learning curve initially, the support team was responsive and helpful throughout. Once we got comfortable, we were able to unlock a lot of value, especially with channel management and real-time availability.

Pros

What I liked most about Ventrata is how it centralizes all our sales - online, on-site, and through resellers - into one platform. It saves time and gives us clear visibility of our performance.

Cons

The initial onboarding was a bit overwhelming due to the number of features. It took time to understand how everything worked together.

Switched from

[TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)

As our business grew, our previous system couldn’t keep up. Ventrata’s scalability, real-time inventory control, and integrations with key OTAs allowed us to expand without worrying about backend limitations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 25, 2025

Marianna, thank you for the great feedback, it’s fantastic to hear that centralizing all your sales through Ventrata has made such a strong impact. Helping operators save time and get full visibility is exactly what we’re here for. We completely understand that the onboarding phase can feel like a lot, and we’re glad our team was able to support you through it. It’s great to know that once things clicked, the platform started delivering real value, especially around real-time availability and channel management. We’re excited to keep supporting your growth! — The Ventrata Team

KM

Kimi M.

Trade Marketing Director

Hospitality

### "We found the right company after searching for a long time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 14, 2025

I’m happy overall. The most important thing is that the system is solid and robust. That said, I’d like to continue learning about what Ventrata offers, especially its new functionalities. I would appreciate it if Ventrata could organise regular learning sessions to support this. Also organise the session based on the level of the user knowledge.

Pros

Good customer service team who is always available for us. The system is good & flexible. I love their reporting system.

Cons

I want to see better ways so that users can learn new functionalities. I suggest having a monthly session to learn new thing would be beneficial to all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2025

Hi Kimi, Thank you for the fantastic review — it means a lot coming from a true power user and advocate like Premium Tours. You're absolutely right: learning and knowledge sharing need to be better. We hear you. That’s why we’re doubling down on key initiatives — a revamped Support Help Center, our new AI assistant Venny, educational events like Ventrata Open, and an upcoming product webinar series. We’re committed to making it easier for you and your team to stay ahead of what’s possible with Ventrata. Thanks again for the trust and feedback — it drives us. — Team Ventrata

AU

Anonymous User

Salesmanager

Hospitality

### "Great experience to work with Ventrata"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 11, 2025

Ventrata helps us to boost our ticket sales, and as a result, we’ve also become more user-friendly for our guests

Pros

The usability of the system, the communication with the Ventrata-team and the platform offers great possibilities to suggest and implement improvements

Cons

You can easily create API-connections with partners, and Ventrata gives you more insight into your ticket sales.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 14, 2025

Thank you for the kind words and for highlighting the collaboration and flexibility of the Ventrata platform. We’re glad to hear that the system has helped boost your ticket sales and improve the guest experience. Your feedback on API connectivity and usability means a lot to us — and we’ll keep pushing to make it even better. Appreciate the partnership! — The Ventrata Team

[View all Reviews](https://www.capterra.com/p/198239/Ventrata/reviews/)

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