--- title: "Humanitru Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Humanitru Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/198253/Humanitru/" page_type: "product" language: "en" --- # Humanitru Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Humanitru ## What is Humanitru? Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and supporter engagement activities in one place. Our platform typically replaces legacy CRMs or donor management systems with what we call a supporter engagement platform, looking beyond just donors to the full spectrum of supporter behavior. Humanitru provides many built-in capabilities, such as custom online donation pages, powerful automated data insights, and integrates with a variety of tools, including email marketing platforms, event ticketing platforms, donor prospecting tools, accounting software, and more. The resulting all-in-one view of data allows nonprofits to make strategic decisions and better engage with the supporters who make their mission possible. ## What is Humanitru used for? [Auction](https://www.capterra.com/auction-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Advocacy](https://www.capterra.com/advocacy-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Humanitru?[Manage this product listing](https://www.g2.com/products/humanitru/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Humanitru 4.4 (11) VS. [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting Price $200 Per User, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (11) Ease Of Use 4.2 (156) Value For Money 4.3 (9) Value For Money 4.3 (129) Customer Service 5.0 (11) Customer Service 4.7 (136) ## Humanitru alternatives [3.8 (44)](https://www.capterra.com/p/130934/NationBuilder/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars Highest Rated [4.5 (1,481)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (557)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Humanitru Overview ### Which roles and teams benefit most from Humanitru? Humanitru is most used by nonprofit executives, development leaders, and database or operations managers who need a centralized view of donors, fundraising, and organizational activity. Executive directors use it for reporting and oversight, while fundraising and admin teams rely on it to manage donor records, campaigns, workflows, and day-to-day coordination. Answer based on 11 reviews Overview ### What company size and specific industries is Humanitru built for? Humanitru is designed for nonprofits of any size that need to replace legacy CRMs or donor management systems. It is built for organizations in the nonprofit sector that want a more flexible platform for consolidating data and supporting data-driven strategy and decision making. Features and Usability ### What are the key features of Humanitru? Humanitru offers nonprofit CRM, donor management, and contact database tools, plus fundraising management, campaign management, and contribution tracking. It also includes event management, membership management, volunteer management, online giving, recurring giving, payment processing, reporting and analytics, and integrations for accounting, email, and website forms. Integrations ### Which third-party tools and platforms does Humanitru integrate with? Humanitru integrates with over 20 third-party tools and platforms, including CRM and email tools like ActiveCampaign, Constant Contact, Mailchimp, and Microsoft Outlook; payments and fundraising tools like ActBlue, GoFundMe Pro, PayPal, PayPal Enterprise Payments, and authorize.net; and commerce and events tools like Eventbrite, RunSignup, Shopify, and WooCommerce. Getting Started and Support ### What training and onboarding options does Humanitru offer? Humanitru provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation and videos give users self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does Humanitru offer? Humanitru provides email/help desk support, a knowledge base, phone support, and chat. Support helps users access assistance through multiple channels, though no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,004 Auction reviews Capterra reviewers point to these as the top features buyers look for in auction software: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Online Bidding** (**69%**) Humanitru supports all three of the features reviewers rank highest: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help businesses collect funds efficiently, handle transactions accurately, and run live bidding experiences online, allowing teams to manage auctions more effectively from bid placement through final payment. Donation Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members Donor Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach For Nonprofits 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Event Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Humanitru 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advocate Management: Track and manage advocate communication, engagement, and performance - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - Auction Management: Allows businesses to create and manage auctions. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Filtering: Find & retrieve relevant data or documents - For Nonprofits: Software specialized for non-profit organizations - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Interaction Tracking: Track interaction history by documenting conversations for contacts - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 4.3 (9) Sprout $200.00 Per User,Per Month Value for money 4.3 (9) 4.3 Based on 9 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.4 Based on 11 reviews Filter by rating 5(5) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RD Rachel D. Executive Director Non-Profit Organization Management ### "Best Choice for AMAZING Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 I feel very satisfied with Humanitru. I love the genuine support I get from the team. Pros The customer service that comes with this software is unparalleled. It is really the most important aspect of using Humanitru because I am not a database expert. I want to focus on my mission and Humanitru helps me do that. Cons There is a learning curve to this CRM because it is so powerful and customizable. That is not necessarily a con - it's an important part of learning a new tool. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Limited capabilities and limited assistance Reasons for choosing Humanitru I believed in \[SENSITIVE CONTENT HIDDEN\]. I liked the idea of supporting local. It does what we need which is manage programs, membership and fund development. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Virginia L. Database Manager Education Management ### "Newbie Learns the Ropes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 8, 2021 My Richmond Humanitru team is awesome. They are always quick to respond to questions and find solutions for us. Pros I am new to Development and I found the software very intuitive. Understanding Humanitru helped me understand the basic concepts of Development. Cons Pledge status reports need improvement (but I am told this already in the works). Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SH Suzanne H. Vice President for Development Non-Profit Organization Management ### "Best Customer Service Around!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2021 The stand-out here is definitely customer service. Humanitru has worked with us to help customize dash boards for very specific criteria. Pros The reporting functions are fairly simple compared to other CRMs. For example, as an end-user (not the expert at all) I am able to export an individual's giving history and sort by type of gift, gift date, etc. in a matter of minutes. Very simple. Cons Pledge management could be improved. It would be helpful to be able to more quickly see (1) pledged amount (2) amount paid to date (3) amounts outstanding (4) date due of amounts outstanding. When a pledge payment due date is passed without payment (and without verification) some systems roll that past due amount forward. In Humanitru I have to go into the past to see past due if that makes sense. Switched from [Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Wanted a more user friendly CRM. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reasons for choosing Humanitru Ease of conversion was key but that ease was driven by customer service. Also, the Humanitru salespeople had experience with the product and worked for the company. Trying to work with Blackbaud's channel sales force was a nightmare - some aspects of conversion were quoted by channel sales and some aspects were quoted by Blackbaud. Channel salespeople could not effectively explain what was covered by what fees. In short, a nightmare of a bid to even review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GN George N. Retired data manager Performing Arts ### "Ideal for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2021 The software and functions are important, but the staff and availability to answer questions and concerns are essential to a truly effective system. It is not a 'turn-key' system but a continuing collaboration with the organization, from being responsive to concerns and questions to continuing improvements and upgrading. Pros The Staff. After reviewing several comparable systems, I was convinced from the onset that staff make the system work. While the functions and features are similar across systems, it is the responsiveness of the staff, and the reliability of the service that sets it apart from others. Cons As with all comprehensive software systems, the more features and functions require a greater need for training and hand-holding to get operating. Since this is the first donor management system I've been involved with, it might have taken be longer to begin using its feature had it not been for the staff in training and responsiveness to those start-up questions. Reasons for choosing Humanitru The initial pricing structure was more favorable, and for us, they were a local company that was important. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kristin C. Manager of Development Hospital & Health Care ### "A great switch from a satisfied customer!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 3, 2021 I would rate our experience fairly high. With every bump in the road, or challenge we faced the team was exceptional in guiding us through the process. We had some minor difficulty migrating our data from our old platform. It took a few tries to get it perfect, but the team was great in seeing the process to completion. We also experienced a few internal bumps in the road - when switching to a new system you struggle, especially when you were comfortable with some of the old ways of doing things. The Humanitru team has done everything they can to support and address any questions, concerns or assist with easy updates to make the switch worth it! Pros The integration of event platforms and the ability to do so much all in one place for a great value. Our old platform was pretty basic when it came to integrations and event planning capabilities. We spent so much time manually processing and inputting data from event related activities. We have only utilized the new platform for one event to-date, but the capabilities and ease of use are already proving to be well worth the switch! Cons The database is very complex which in some ways can be considered a pro. But at the same time, as a new user it has taken some time and incredible tech/customer service to help navigate, learn and setup the new system. It can be overwhelming at times to learn a new system, especially the very complex Reporting tool that Humanitru offers. Thank goodness for their responsive and helpful team to make the transition as smooth as possible. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) This platform offered better capabilities for event planning services, and overall the system meets all of our needs for both a Development and Grant tracking database. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WH Warren H. Executive Director Individual & Family Services ### "A new user's view" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 2, 2021 The information it can give quickly regarding the donor (whether first-time, recurring, what % the gift is, how frequent the donor may be) is very valuable. Pulling reports is not as intuitive as I thought it would be. Not having aligned fields into quickbooks online is my primary burden with this system - as double-entries, basically, are needed in order to get donations into my correct budget bucket. Of course the information is migrated into QB daily, but I have to re-enter, cut and paste several pieces of info to have it be right in QB. Pros Basic navigation and ability to store a wealth of information is what I like the most early-on. Support has been excellent - prompt and thorough! Cons Integration with existing data wasn't seamless and still is in question; there is so un-tapped functionality available that it is a bit overwhelming. An organization with a dedicated full-time staff to manage the software would be advised. Reasons for choosing Humanitru Seemed to offer better customer service; and a little better price-point. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stephanie B. Executive Director Non-Profit Organization Management ### "Donor database and more" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 18, 2020 It's been a great experience. With time we will truly understand giving patterns and have a stronger hold on donor relations. Pros Integration went relatively smoothly, with very little effort on my part. The software has many incredible features and benefits. There are many ways to segment and categorize donors to understand giving trends as well as track volunteers. Cons It does lack a database of articles or instructions to search when encountering a question. The customer service is amazing but I wish I didn't have to bug them for every question and could search a topic on the platform. Reasons for choosing Humanitru The ability to interact with newsletter platforms, integration with Quickbooks and the ability to provide data on donor giving. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Cheryl G. Office and Program Manager Non-Profit Organization Management ### "Innerwork feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2020 \[SENSITIVE CONTENT HIDDEN\] and the team have always been incredibly responsive and thorough in whatever they do for us! Pros It is pretty intuitive to use, not difficult to remember steps snd what to do once you’ve used it a few times. Cons In downloading reports to my desktop, the spreadsheets download in a firm spreadsheet format that is upside down and backward. It seems to be an error on my computer’s end but I have not been able to figure out how to fix it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Lauren S. Development and Executive Assistant Environmental Services ### "It's like driving a brand new car." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2020 Humanitru is wonderful to use. It's like driving a brand new car that was built for our exact needs. The customer service team goes above and beyond my expectations. Pros Humanitru is easy to use, and because of that ease it has helped us find the capacity as a nonprofit to utilize our data. This has tremendously grown our development efforts and encouraged us to make data informed decisions. Our team is able to look at and read data about our constituents we couldn't before. I also appreciate that it is constantly growing and new features are added based on the feedback we supply. Cons There are a few kinks that I stumble upon every now and again. I think there is an opportunity to grow the events platform and make it more customizable so that it felt more immersive and like an extension of our website. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Salesforce is a robust platform and is great for teams that have capacity to maintain it. At a smaller nonprofit, it did not fit our workflow. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reasons for choosing Humanitru Humanitru had a great onboarding process that made us feel confident our team could be up and running quickly. Each part of the process was clearly defined. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM jamie M. Donor Developer and Funding Coordinator Human Resources ### "Humanitru Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 3, 2020 \[SENSITIVE CONTENT HIDDEN\] is amazing. If it wasn't for him I am not sure we would still be customers. Pros I like the peer to peer option for fundrasing and the ticket sign up option for events. Cons There are a lot of glitches in all of the above. Payment clithes on mobile has been our most recent issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 7, 2020 Thank you very much for your feedback. We are so glad to hear that you are enjoying our platform for your peer-to-peer fundraising and events. From a customer support standpoint, we are also happy to see that the recent payment issue was resolved and a fix implemented in less than two hours after it was identified. We take pride in our customer support team and are very proud of the job they do in helping nonprofits overcome any challenges they may experience with our product. We value our partnership tremendously and are 100% committed to listening to your feedback to make our product more effective for your organization, while at the same time making the donor experience as simple as possible. [View all Reviews](https://www.capterra.com/p/198253/Humanitru/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.