# Humanitru Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Humanitru Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/198253/Humanitru

---

# 

 Humanitru Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Humanitru

## What is Humanitru?

Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and supporter engagement activities in one place. Our platform typically replaces legacy CRMs or donor management systems with what we call a supporter engagement platform, looking beyond just donors to the full spectrum of supporter behavior. Humanitru provides many built-in capabilities, such as custom online donation pages, powerful automated data insights, and integrates with a variety of tools, including email marketing platforms, event ticketing platforms, donor prospecting tools, accounting software, and more. The resulting all-in-one view of data allows nonprofits to make strategic decisions and better engage with the supporters who make their mission possible.

## What is Humanitru used for?

[Auction](https://www.capterra.com/auction-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Advocacy](https://www.capterra.com/advocacy-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$200

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Humanitru

4.4 (11)

VS.

[4.2 (416)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting Price

$200

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (11)

Ease Of Use

3.9 (155)

Value For Money

4.3 (9)

Value For Money

3.7 (128)

Customer Service

5.0 (11)

Customer Service

4.1 (135)

## Humanitru alternatives

[4.4 (97)](https://www.capterra.com/p/127257/Event-Software/reviews/)

Starting price

Contact vendor for pricing

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$109.00

Per User, Per Month

[3.8 (43)](https://www.capterra.com/p/130934/NationBuilder/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Donation Tracking

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Donor Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

For Nonprofits

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Event Management

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Humanitru 83 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Track and manage advocate communication, engagement, and performance

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Allows businesses to create and manage auctions.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Create and manage digital catalog of products/services with their details, specifications, and price

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track and view detailed financial donation history made by contacts and members

Search 3rd party databases to identify potential donors

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Receive and/or send email notifications for urgent updates, requests, or other information

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Predefined actions automatically performed on the occurance of specific events

Find & retrieve relevant data or documents

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Monitor application statuses, proposals and award funds

Review data from past periods to reveal recurring tendencies

Track interaction history by documenting conversations for contacts

Add, store and access information pertaining to members

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Notifications via mobile devices

Ability to make a donation from a mobile device/app

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Analyze and gain insights into data in real-time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

An auction in which bidders write down their bids on a sheet of paper

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.3 (11)

4.3

Based on 11 reviews

## Pricing

Value for money

4.3 (9)

Sprout

$200.00

Per User,Per Month

Value for money

4.3 (9)

4.3

Based on 9 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (11)

5.0

Based on 11 reviews

## User reviews

Overall rating

4.4

Based on 11 reviews

Filter by rating

5(5)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RD

Rachel D.

Executive Director

Non-Profit Organization Management

### "Best Choice for AMAZING Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2021

I feel very satisfied with Humanitru. I love the genuine support I get from the team.

Pros

The customer service that comes with this software is unparalleled. It is really the most important aspect of using Humanitru because I am not a database expert. I want to focus on my mission and Humanitru helps me do that.

Cons

There is a learning curve to this CRM because it is so powerful and customizable. That is not necessarily a con - it's an important part of learning a new tool.

Switched from

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Limited capabilities and limited assistance

Reasons for choosing Humanitru

I believed in \[SENSITIVE CONTENT HIDDEN\]. I liked the idea of supporting local. It does what we need which is manage programs, membership and fund development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Virginia L.

Database Manager

Education Management

### "Newbie Learns the Ropes"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2021

My Richmond Humanitru team is awesome. They are always quick to respond to questions and find solutions for us.

Pros

I am new to Development and I found the software very intuitive. Understanding Humanitru helped me understand the basic concepts of Development.

Cons

Pledge status reports need improvement (but I am told this already in the works).

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Suzanne H.

Vice President for Development

Non-Profit Organization Management

### "Best Customer Service Around!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2021

The stand-out here is definitely customer service. Humanitru has worked with us to help customize dash boards for very specific criteria.

Pros

The reporting functions are fairly simple compared to other CRMs. For example, as an end-user (not the expert at all) I am able to export an individual's giving history and sort by type of gift, gift date, etc. in a matter of minutes. Very simple.

Cons

Pledge management could be improved. It would be helpful to be able to more quickly see (1) pledged amount (2) amount paid to date (3) amounts outstanding (4) date due of amounts outstanding. When a pledge payment due date is passed without payment (and without verification) some systems roll that past due amount forward. In Humanitru I have to go into the past to see past due if that makes sense.

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Wanted a more user friendly CRM.

Alternatives considered

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Reasons for choosing Humanitru

Ease of conversion was key but that ease was driven by customer service. Also, the Humanitru salespeople had experience with the product and worked for the company. Trying to work with Blackbaud's channel sales force was a nightmare - some aspects of conversion were quoted by channel sales and some aspects were quoted by Blackbaud. Channel salespeople could not effectively explain what was covered by what fees. In short, a nightmare of a bid to even review.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GN

George N.

Retired data manager

Performing Arts

### "Ideal for us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2021

The software and functions are important, but the staff and availability to answer questions and concerns are essential to a truly effective system. It is not a 'turn-key' system but a continuing collaboration with the organization, from being responsive to concerns and questions to continuing improvements and upgrading.

Pros

The Staff. After reviewing several comparable systems, I was convinced from the onset that staff make the system work. While the functions and features are similar across systems, it is the responsiveness of the staff, and the reliability of the service that sets it apart from others.

Cons

As with all comprehensive software systems, the more features and functions require a greater need for training and hand-holding to get operating. Since this is the first donor management system I've been involved with, it might have taken be longer to begin using its feature had it not been for the staff in training and responsiveness to those start-up questions.

Reasons for choosing Humanitru

The initial pricing structure was more favorable, and for us, they were a local company that was important.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kristin C.

Manager of Development

Hospital & Health Care

### "A great switch from a satisfied customer!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 3, 2021

I would rate our experience fairly high. With every bump in the road, or challenge we faced the team was exceptional in guiding us through the process. We had some minor difficulty migrating our data from our old platform. It took a few tries to get it perfect, but the team was great in seeing the process to completion. We also experienced a few internal bumps in the road - when switching to a new system you struggle, especially when you were comfortable with some of the old ways of doing things. The Humanitru team has done everything they can to support and address any questions, concerns or assist with easy updates to make the switch worth it!

Pros

The integration of event platforms and the ability to do so much all in one place for a great value. Our old platform was pretty basic when it came to integrations and event planning capabilities. We spent so much time manually processing and inputting data from event related activities. We have only utilized the new platform for one event to-date, but the capabilities and ease of use are already proving to be well worth the switch!

Cons

The database is very complex which in some ways can be considered a pro. But at the same time, as a new user it has taken some time and incredible tech/customer service to help navigate, learn and setup the new system. It can be overwhelming at times to learn a new system, especially the very complex Reporting tool that Humanitru offers. Thank goodness for their responsive and helpful team to make the transition as smooth as possible.

Switched from

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

This platform offered better capabilities for event planning services, and overall the system meets all of our needs for both a Development and Grant tracking database.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WH

Warren H.

Executive Director

Individual & Family Services

### "A new user's view"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 2, 2021

The information it can give quickly regarding the donor (whether first-time, recurring, what % the gift is, how frequent the donor may be) is very valuable. Pulling reports is not as intuitive as I thought it would be. Not having aligned fields into quickbooks online is my primary burden with this system - as double-entries, basically, are needed in order to get donations into my correct budget bucket. Of course the information is migrated into QB daily, but I have to re-enter, cut and paste several pieces of info to have it be right in QB.

Pros

Basic navigation and ability to store a wealth of information is what I like the most early-on. Support has been excellent - prompt and thorough!

Cons

Integration with existing data wasn't seamless and still is in question; there is so un-tapped functionality available that it is a bit overwhelming. An organization with a dedicated full-time staff to manage the software would be advised.

Reasons for choosing Humanitru

Seemed to offer better customer service; and a little better price-point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Stephanie B.

Executive Director

Non-Profit Organization Management

### "Donor database and more"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 18, 2020

It's been a great experience. With time we will truly understand giving patterns and have a stronger hold on donor relations.

Pros

Integration went relatively smoothly, with very little effort on my part. The software has many incredible features and benefits. There are many ways to segment and categorize donors to understand giving trends as well as track volunteers.

Cons

It does lack a database of articles or instructions to search when encountering a question. The customer service is amazing but I wish I didn't have to bug them for every question and could search a topic on the platform.

Reasons for choosing Humanitru

The ability to interact with newsletter platforms, integration with Quickbooks and the ability to provide data on donor giving.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Cheryl G.

Office and Program Manager

Non-Profit Organization Management

### "Innerwork feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2020

\[SENSITIVE CONTENT HIDDEN\] and the team have always been incredibly responsive and thorough in whatever they do for us!

Pros

It is pretty intuitive to use, not difficult to remember steps snd what to do once you’ve used it a few times.

Cons

In downloading reports to my desktop, the spreadsheets download in a firm spreadsheet format that is upside down and backward. It seems to be an error on my computer’s end but I have not been able to figure out how to fix it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lauren S.

Development and Executive Assistant

Environmental Services

### "It's like driving a brand new car."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2020

Humanitru is wonderful to use. It's like driving a brand new car that was built for our exact needs. The customer service team goes above and beyond my expectations.

Pros

Humanitru is easy to use, and because of that ease it has helped us find the capacity as a nonprofit to utilize our data. This has tremendously grown our development efforts and encouraged us to make data informed decisions. Our team is able to look at and read data about our constituents we couldn't before. I also appreciate that it is constantly growing and new features are added based on the feedback we supply.

Cons

There are a few kinks that I stumble upon every now and again. I think there is an opportunity to grow the events platform and make it more customizable so that it felt more immersive and like an extension of our website.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Salesforce is a robust platform and is great for teams that have capacity to maintain it. At a smaller nonprofit, it did not fit our workflow.

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Reasons for choosing Humanitru

Humanitru had a great onboarding process that made us feel confident our team could be up and running quickly. Each part of the process was clearly defined.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

jamie m.

Donor Developer and Funding Coordinator

Human Resources

### "Humanitru Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

December 3, 2020

\[SENSITIVE CONTENT HIDDEN\] is amazing. If it wasn't for him I am not sure we would still be customers.

Pros

I like the peer to peer option for fundrasing and the ticket sign up option for events.

Cons

There are a lot of glitches in all of the above. Payment clithes on mobile has been our most recent issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 7, 2020

Thank you very much for your feedback. We are so glad to hear that you are enjoying our platform for your peer-to-peer fundraising and events. From a customer support standpoint, we are also happy to see that the recent payment issue was resolved and a fix implemented in less than two hours after it was identified. We take pride in our customer support team and are very proud of the job they do in helping nonprofits overcome any challenges they may experience with our product. We value our partnership tremendously and are 100% committed to listening to your feedback to make our product more effective for your organization, while at the same time making the donor experience as simple as possible.

[View all Reviews](https://www.capterra.com/p/198253/Humanitru/reviews/)

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