--- title: "ECi Acsellerate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ECi Acsellerate Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/198333/Acsellerate/" page_type: "product" language: "en" --- # ECi Acsellerate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ECi Acsellerate ## What is ECi Acsellerate? Acsellerate is a cloud-based customer relationship management (CRM) and sales intelligence software designed for office supply and contract furniture dealers. The software combines CRM, analytics, and reporting to provide customer insights and help users manage sales pipelines. Acsellerate aims to solve the sales challenges faced by the office furniture and business supply industries by allowing users to unlock insights from business data to understand customer trends and sales performance. ## What is ECi Acsellerate used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ECi Acsellerate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ecisolutions.com/&name=ECi Acsellerate) ## ECi Acsellerate Overview Updated August 2026 AI summary ECi Acsellerate is a cloud-based CRM platform designed for businesses of all sizes seeking to manage contacts, leads, and sales pipelines efficiently. It offers contact management, interaction tracking, workflow management, and analytics, helping teams organize customer information, monitor opportunities, and track sales progress. Web-based access allows users to manage customer relationships and reporting from any location. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ECi Acsellerate 4.3 (3) VS. [4.3 (6,994)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price Contact vendor Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.2 (4,383) Value For Money 4.3 (3) Value For Money 4.3 (3,512) Customer Service 5.0 (3) Customer Service 4.1 (3,522) ## ECi Acsellerate alternatives [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,482)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,806)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (622)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) ECi Acsellerate supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new opportunities more effectively, allowing teams to improve follow-up, maintain visibility into revenue, and build stronger customer relationships. Contact Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Interaction Tracking 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Mobile Access 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data ECi Acsellerate 7 features ### All Features - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.3 (3) ### Starting price Free trial not available Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RT Robert T. I.T. Retail ### "Great fit to access sales data and to track customers with a simple CRM package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 12, 2023 Able to take the sales data, find ways to sell more to existing customers and set up a schedule to get it done. It also allows for new prospects to be work until they start to purchase. Pros Flexibility to have it do business the way we want, not make us do business the way the software demands Cons It could have a more robust CRM. It needs to be able to send info back to DDMS not just receive it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Debra R. Sales Manager/Coach Business Supplies and Equipment ### "Acsellerate Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 12, 2023 We use Acsellerate to ensure that our Customers are being contacted on a regular basis and to determine which accounts have not purchased from us for any time frame we choose to look at. Pros I like that E-Automate downloads new customs and contacts on a nightly basis. The reports on accounts with zero sales for a specific timeline can be seen as well as the last time a customer was contacted by the sales representative is very easy to access. Cons I don't like that we do not get gap analysis . I.E. A customer who has not bought a category of product in the last xx time frame. Or a customer owns a piece of equipment and has not bought supplies for x amount of time. Switched from [Act!](https://www.capterra.com/p/175860/Act/) We wanted a product that talked to E-Automate more easily? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Andy R. President Business Supplies and Equipment ### "Good not great, but definitely good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 22, 2022 I think the best way to describe this is that it was good when we signed up 5ish years ago, but it hasn't changed a BIT since. There are so many opportunities for improvement, and other than the new search bar at the top of the screen, everything else remains the same. Pros The Dashboard is great, CRM is pretty intuitive, and there is a LOT you can do with reporting, you just sometmies have to jump through hoops to get what you want. Cons I reporting could really be improved. Not the CAPABILITIES, but the ease of switching from report to report. You should be able to set up a sales history report with the criteria you specify, and then be able to switch from report to report without having to back up, reset all of the other criteria, etc. Saving lists is a workaround but it's time consuming, and the amount of times I have to run 2 reports and then blend them in Excel is just annoying. Also, the "Include/Exclude" functions are just super outdated, slow, and need to be improved. Reasons for choosing ECi Acsellerate Tie-in with DDMS mostly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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