--- title: "GloriaFood Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GloriaFood Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more." source_url: "https://www.capterra.com/p/198378/GloriaFood/" page_type: "product" language: "en" --- # GloriaFood Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GloriaFood ## What is GloriaFood? Manage online ordering for pickup, delivery, and tableside service from a simple, elegant platform. Update menus and pricing, view sales reports, launch marketing campaigns across multiple restaurant locations from any web browser and integrate seamlessly with Oracle Simphony Essentials POS to truly accelerate your business. It’s all made easy with GloriaFood. Create your free account and add online ordering to your restaurant's website in minutes. ## What is GloriaFood used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 93% Neutral 1% Negative 6% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GloriaFood?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=GloriaFood) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GloriaFood 4.6 (68) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (68) Ease Of Use 4.2 (673) Value For Money 4.7 (65) Value For Money 3.8 (546) Customer Service 4.6 (67) Customer Service 3.7 (587) ## GloriaFood alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (673)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [Owner.com](https://www.capterra.com/p/10002488/Owner/) [4.6 (111)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002488/Owner/) [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,034)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/) [4.9 (110)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203009/SK-Takeaway/) [View all alternatives](https://www.capterra.com/p/198378/GloriaFood/alternatives/) ## FAQs about GloriaFood Overview ### What problems does GloriaFood solve? GloriaFood solves the challenge restaurants face launching and managing online ordering quickly, without complex setup or costly third-party marketplace fees. It streamlines menu updates, pickup and delivery workflows, customer ordering on websites or Facebook, and staff onboarding. Independent restaurant owners, managers, and front-of-house teams benefit most from its responsive support and intuitive administration. Answer based on 46 reviews Overview ### Which roles and teams benefit most from GloriaFood? GloriaFood is most used by restaurant owners, founders, and executives who need to manage online ordering, menus, and delivery operations efficiently. Managers and administrators rely on it to streamline order intake and day-to-day coordination, while chefs and operations leaders use it to improve kitchen workflows, customer service, and sales visibility. Answer based on 68 reviews Overview ### What company size and industries is GloriaFood built for? GloriaFood is built primarily for small restaurant businesses, with 99% of reviewers from small companies and 31% in Food & Beverages. It also serves Restaurants at 29%, with limited midsize adoption at 1%, and some use in Marketing and Advertising at 10% for online ordering, reservations, analytics, and sales-focused marketing. Answer based on 68 reviews Features and Usability ### What are the key features of GloriaFood? GloriaFood includes core restaurant tools like online ordering, online payments, menu builder, and reservations management, with menu customization and real-time order notifications frequently highlighted by reviewers. Differentiating features include website and WordPress integration, Facebook ordering, delivery area management, and reporting/analytics for tracking orders and customer behavior. Answer based on 32 reviews Overview ### How well does GloriaFood work for restaurant management? GloriaFood works well for restaurant order management, especially for delivery, pickup, and online menu operations. Small restaurants and agencies often find setup easy and daily ordering straightforward, but some teams want better reservation tools, stronger mobile management, quieter alert controls, and more ways to combine phone, dine-in, and online orders. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does GloriaFood integrate with? GloriaFood integrates with 10 third-party tools, including Shipday for delivery operations, plus Checkmate, GetSwift, Hashmato, MobiPOS, Orderlord, Ordermark, SambaPOS, Tookan, and Track Vacation Rental PMS. The available connections center on restaurant ordering, dispatch, POS, and delivery management workflows. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does GloriaFood offer? GloriaFood provides documentation and videos to help teams get started. Documentation offers written reference material for setup and ongoing feature checks, while videos support self-paced viewing of key steps and product functions. Getting Started and Support ### What customer support options does GloriaFood offer, and how do users rate the experience? GloriaFood offers FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, helpful, and available in real time, with strong issue resolution during setup and daily use. Some users mention occasional slower replies and scripted responses for more specific problems. Answer based on 31 reviews Features and Usability ### How good is GloriaFood for online payments? GloriaFood supports online payments well for restaurants that want flexible ordering without heavy upfront commitment. Many small business owners like the payment processor choice, promotions, and added sales efficiency, but some teams report limited local payment integrations, weak refund handling, gift card constraints, and occasional setup or customization issues. Answer based on 20 reviews ## Features AI summary Based on 2,404 Online Ordering reviews Capterra reviewers highlight these as the features buyers value most when choosing online ordering software: - **Online Payments** (**52%** of reviewers rated this feature as critical) - **Order Tracking** (**47%**) - **Payment Processing** (**50%**) GloriaFood supports **Online Payments** and **Payment Processing**, giving restaurants a way to accept customer payments online and handle transactions more efficiently. However, it does not include **Order Tracking**. Instead, it offers **Mobile Access** (**42%**) and **Order Management** (**40%**), which help staff monitor incoming orders and manage operations from different devices. Together, these features help businesses process orders more smoothly, stay organized, and provide customers with a more convenient ordering experience. Payment Processing 4.7 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Mobile Access 4.3 (48) 62.50% of 48 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Order Management 4.4 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 4.6 (33) 51.52% of 33 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Calendar/Reminder System 4.4 (27) 37.04% of 27 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Online Ordering 4.4 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Tracks and processes online orders GloriaFood 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Food Delivery Dispatching: Dispatch food deliveries - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Builder: Create and edit a list of food/beverage items - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Ordering: Tracks and processes online orders - Online Reservations: Make and manage reservations online - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Separate Checks: Generate separate bills for various meals and combos within a complete order - Social Promotion: Market event via social media tools - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Personalization: Customize website features --- Get Advice We can help you find the software with the features you need. Features 4.5 (68) 4.5 Based on 68 reviews ## Pricing Value for money 4.7 (65) Free Version Basic $0.00 It includes: - Detailed Reports - End of Day Report - Free Orders With Social Media - Google Listing Analytics - Mobile Ordering - No-Contact Delivery - Pictures in Menu - Promos - QR Code Menu - Real-Time Ordering - Scheduled Orders - Send Invitations to Order Online - Table Reservations - Third Party Integrations - Unlimited Locations - Unlimited Orders - Vacation Mode - Website Ordering Widget - Website Rank Checker Value for money 4.7 (65) 4.7 Based on 65 reviews ## Integrations [ Tookan](https://www.capterra.com/p/218952/Tookan/)[ Shipday](https://www.capterra.com/p/211323/Shipday/)[ Checkmate](https://www.capterra.com/p/181402/Checkmate/)[ GetSwift](https://www.capterra.com/p/145621/GetSwift/)[ Track Vacation Rental PMS](https://www.capterra.com/p/156170/TRACK/)[ MobiPOS](https://www.capterra.com/p/174517/MobiPOS-Point-of-Sale/)[ Orderlord](https://www.capterra.com/p/153759/Orderlord/)[ SambaPOS](https://www.capterra.com/p/161780/SambaPOS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (67) 4.6 Based on 67 reviews ## User reviews Overall rating 4.6 Based on 68 reviews Filter by rating 5(51) 4(12) 3(1) 2(1) 1(3) Mentioned topic Sorted by most recent JB Joachim B. Inhaber Restaurants ### "Nicht schlecht aber mit einigen Nachteilen" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2024 Pros Einfach zu programmieren und einfach in eine Webseite oder soziale Medien zu integrieren. Die kostenlose Variante ist für uns vollkommen ausreichend. Die Chathilfe ist sehr gut. Cons 1\. Die Lautstärke der Meldungen kann man nicht reduzieren. 2. Es gibt keine App für einen PC oder einen Windows Laptop (eventuell kan man über Blue Strack eine Android App herunterladen, die auf dem Laptop arbeitet) 3. Man kann nur ein Gerät zur selben Zeit anmelden 4. Gloria will, daß man einen Epson Thermo Printer kauft und auch eine kostenpflichtige App herunterlädt. Bekommt Gloria dafür eine Kommission? KLEINER TIPP um das zu umgehen. Kommt eine Bestellung herein, davon einen Screenshot machen und diesen auf einem normalen Drucker ausdrucken. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Dean A. Web Developer Restaurants ### "A Game-Changer for Our Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2024 It will make it easier for us to manage online orders, grow our customer base, and increase revenue without the hassle of huge extra fees. Pros One of the standout features is its customisation options — we were able to tailor the online menu to reflect our brand perfectly. Plus, the integration with our existing website was effortless. The real-time order notifications have been a huge help, ensuring that we never miss an order, and the analytics give us great insights into customer behaviour. Cons The knowledge base could be better integrated into the admin area with hover-over, pop-up links & feature info Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Robert N. CMO Restaurants ### "Gloriafood - Best of the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 Pros They were the only provider willing to help us in Namibia. There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider. Cons It would be great if we could customize the menu - so that all restaurants menus do not look the same. And the delivery zones and times - would be great if those could open and close based on times and days of the week. Quite days and times you can service more zones and busier days and times - less zones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Grayson P. Owner Restaurants ### "Customer Service and Product 10/10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2023 Pros Very easy to setup and the customer service to support you is phenomenal. Cons Small complaint that I cannot change the preview text field for the additional comments (salt and pepper don't apply to pound cakes) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Ben L. Owner Food & Beverages ### "Good customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 8, 2023 Good customer serviceclear details on orders. Pros I have been using the system only for a couple of weeks. I have experienced some setup issues. The team at Gloria Food has been fast to respond and fix all issues i have had. Cons Being able to take out the pin option on address, rather than skip. You have to keep the restaurant app open rather than have notifications coming through if phone is on standby Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SN Seth N. Owner Food & Beverages ### "Major Loophole" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 8, 2023 Customer service is very scripted. Do not cater to specific problems. Pros Was easy to program menu items. Rest is average Cons Major loophole in online ordering. People can enter their address and then drop the pin to a different location(less or free delivery area) to avoid any relevant delivery charges. When asked to fix the loop they said its up to the clients. But its their system that allows it. significant money can be lost by any business. I am looking for alternative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Ghina S. Business owner Food & Beverages ### "Amazing service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2023 Pros It's very easy to use and very customizable. Taking orders with the software is so simple and so convenient. Cons We can't take orders through PC. I would love to hve this option. Alternatives considered [ChatFood](https://www.capterra.com/p/178786/ChatFood/) Reasons for choosing GloriaFood Cheaper, better design, same convenience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Don M. Owner / Operator Food & Beverages ### "GloriaFood keeps customers coming back" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2022 We had wanted an online ordering system for several years, the pandemic made that happen in a very short time frame. Sourcing the plugin, testing and implementation was completed in about 1 week and keep us open with a strong take out service. Pros Was able to add online ordering to our cafe with an easy configuration setup. Very flexible menu system and new features still being added. Cons We could not configure a payment system to use an existing gift card we have. Reasons for choosing GloriaFood Ease of setup and flexibility of menu programing, it closely mimics our quick service POS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Jack E. Co-Founder Consumer Services ### "Comprehensive review of GloriaFood from long-time partner" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2022 Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion. Pros Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful. Cons Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the #1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years. Alternatives considered [CloudWaitress](https://www.capterra.com/p/156352/Cloud-Waitress/) Reasons for choosing GloriaFood CloudWaitress actually offers more features than GloriaFood and at a very competitive price point. There were only two factors that made it a less-desirable solution for my purposes: 1) Their payment processing integrations were far more limited (CloudWaitress, being based in New Zealand, seems to be more concerned with providing support for payment processors common to their geography and do not support the primary payment processors in Canada) and 2) while their menu builder is actually far more feature-rich than that of GloriaFood, that extra capability comes with more complexity, so for the typical restaurant that does need all that extra functionality, it becomes more difficult to build and maintain menus with CloudWaitress. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User COO Marketing and Advertising ### "Good software, deceptive practices for partners" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 10, 2022 Good service, terrible treatment of the affiliates. Pros The software is good enough for the purpose. We've subscribed in their partner program and promoted their service and add-ons to a few restaurants, hoping to help our clients and hopefully generate some revenue. Cons We never got paid regarding our commissions. They used excuses regarding our Paypal account not being able to receive their payments. We gave then another one, same excuse. When we forwarded communications from Paypal assuring us and them that there was no such issue, we were ghosted. My suggestion is to use the software, but always charge the customer and pay directly for the service, do not expect or trust affiliate commissions from them, you run the likely risk of not being paid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/198378/GloriaFood/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs GloriaFood](https://www.capterra.com/compare/142877-198378/Restroworks-vs-GloriaFood)