# Lusha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lusha the right Lead Generation solution for you? Explore 398 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198383/Lusha/reviews/ --- Lusha 4 (398) [View alternatives](https://www.capterra.com/p/198383/Lusha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Lusha Ease of use 4.6 Customer Service 3.9 ## Pros and Cons in Reviews Nurudeen O Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “The data extraction is solid too, often returning multiple phone numbers per contact.“ April 17, 2026 Nurudeen O Business Outreach AnalystTelecommunications, 51 - 200 employeesUsed the software for: Less than 6 months. “Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process.“ April 17, 2026 CC Carolina C Business Development RepresentativeEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “In addition to a resourceful business database, the website is complete with a great range of information displayed in a simple and easily readable layout.“ August 3, 2024 Jerguz A Project ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Data is outdated, extracting the list is tedious at best and the cost for the data i higher than most I have used before“ March 25, 2026 CF Charlie F Sr Sales DevelopmentComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “Lusha is a great tool to scrape prospect phone numbers and emails - I use it daily for my outbounding efforts“ November 16, 2024 JH J.J. H Revenue EnablementInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The database can be limited for certain industries, and the credit system can be restrictive, especially if you need to access a lot of contacts frequently.“ September 30, 2024 NW Nolan W Head of SalesReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome.“ May 27, 2025 Eric N Business Development ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “When I made searches with lots of filters the whole system would bug out and not work properly which was very annoying.“ December 8, 2025 ## Showing most helpful reviews Showing 1-25 of 398 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Lusha Review." January 22, 2025 3.0 It was good but not the best and they need improvement with the data they have and provide within their platform. Pros The easiest platform to operate and set up. Very cost effective for start up businesses. Cons The data they provide is not accurate compared to other platforms. Alternatives considered [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) Reason for choosing Lusha The pricing is the reason, I wanted to see the lower cost platforms and how they can compare to the leaders. Switched from [ZoomInfo Copilot](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) To find a better priced system is as good as Zoom Info. They are not but if you are on a budget it will work for the time being. Review Source NW Nolan W. Head of Sales Real Estate Used the software for: 1-2 years ### "Lusha- Verify, and Trust, your data for outbound" May 27, 2025 4.0 Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users. Pros Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience. Cons Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion. Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Cost. ZoomInfo is one of the most costly vendors, and their data has largely been scraped to the point of distrust. Review Source MK Marko K. Business Development Representative Information Technology and Services Used the software for: 6-12 months ### "AVOID MAKING AN EXPENSIVE MISTAKE!!!" July 22, 2025 1.0 Pros Nothing. It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all. Cons We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised. Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true. HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with. Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate. SO 8/100!! But they won't tell you this. We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard." And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting. Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far: - Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years. - Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number. - Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years. - Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person. Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive. Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails. Review Source Nurudeen O. Business Outreach Analyst Telecommunications Used the software for: Less than 6 months ### "Lusha: Strong Features, Lacking Support" April 17, 2026 5.0 Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution. Pros Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact. On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost. Cons The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable. Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking. Review Source Himaanshu L. Sr. Business Development Consultant Marketing and Advertising Used the software for: I used a free trial ### "Excellent tool for contact information lookup!" March 13, 2025 5.0 Overall, it's a good experience using it, but data accuracy needs to be improved, and price should be user friendly Pros It is very helpful for finding prospects email addresses and phone numbers. Cons The price is bit high, and also the contact details are not completely accurate. Switched from [Snov.io](https://www.capterra.com/p/182902/Snovio/) To see its efficiency and comparison with others. Review Source James W. Revenue Operations manager Information Technology and Services Used the software for: 1-2 years ### "Cost effective solution" March 23, 2025 3.0 Easy to use tool, great for support, wasn't expensive, but data quality could be improved Pros Really friendly support team, and the platform and browser extension are really easy to use, great for training beginner sdrs Cons Contact data quality wasn't the best compared to other providers Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[Cognism](https://www.capterra.com/p/169083/Cognism/) Reason for choosing Lusha Price compared to other providers, was much cheaper Review Source Jerguz A. Project Manager Information Technology and Services Used the software for: 1-2 years ### "A contender that needs to improve itself" March 25, 2026 2.0 I feel that they have old data, its more costly and extraction of data needs to be improved so that you can extract more than 25 contact at a time Pros Lusha has a great funtion to search for titles/rolls in companies and select the type of company and vertical you need Cons Data is outdated, extracting the list is tedious at best and the cost for the data i higher than most I have used before Review Source Kevin H. Senior SDR Computer Software Used the software for: 2+ years ### "Fast, Accurate, and Effective Prospecting" August 26, 2025 5.0 My experience with Lusha has been brilliant. The platform has helped me make so many more connections by providing reliable contact details and direct dials. It’s easy to use, saves time in prospecting, and makes outreach much more effective. Pros Lusha provides accurate and up-to-date contact numbers, which makes it much easier to reach the right people quickly. Having reliable direct dials saves a lot of time in prospecting and helps speed up the outreach process. Cons Nothing specific comes to mind, overall the platform works well for my needs. If I have to choose something then the extraction of leads could be more smooth and easier. Review Source Eric N. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "Good, bad & ugly - solid features with bugs when you add to many filters. " December 8, 2025 3.0 Good for lead gen and outbound sequences but also quite buggy and not optimised enough as well it could add some ai agents or something that can maximise the systems abilities. Pros Easier than Salesnav to find and source leads with added features that make outbound more streamlined. Cons When I made searches with lots of filters the whole system would bug out and not work properly which was very annoying. Review Source RO Ronan O. CEO Accounting Used the software for: 1-2 years ### "Stolen data seller - Damaging their customers brand. " September 1, 2025 1.0 Infuriating - I will never ever do business with a company that has bought my stolen data. I they tender to our company, I allow them to waste their time before binning the proposal just like all of my time that has been wasted by people harassing me in the middle of the night saying Lusha gave them permission to call me. Pros Before they stole my data i was harassed less. This company Steal data like personal phone numbers and then strangers call you at all hours. When you put in a GDPR right to be forgotten request - which I have several times, they just re-steal your data and sell it again. My phone number is NOT available online or on any social media, so it seems they steal it from persons inboxes they gain access to - however this information they apparently refuse to share. Cons That they steal my private data and consider it theirs to selll. This company Steal data like personal phone numbers and then strangers call you at all hours. When you put in a GDPR right to be forgotten request - which I have several times, they just re-steal your data and sell it again. My phone number is NOT available online or on any social media, so it seems they steal it from persons inboxes they gain access to - however this information they apparently refuse to share. Review Source QD Quinten D. Account Executive Computer Software Used the software for: 1-2 years ### "Must have for contact info data" July 3, 2025 5.0 Pros Perfect to find numbers in for the Nordic and Benelux market. Accurate contact data and very complete. Cons Doesn't work for all regions, and a lot of times you only get the HQ number, which is not as helpful as direct numbers. Review Source VR Verified Reviewer Business Development Wireless Used the software for: 6-12 months ### "Happy Lusha Customer" November 21, 2024 5.0 really easy relationship with lusha. account team very helpful and responsive. the tool itself is easy to use with a clear UX Pros helps me get contact info of prospects I wouldn't otherwise get it is quite accurate nice UX Cons doesn't always have the contact details of the profile that I want more info on. perhaps, that could be down to the individual's privacy settings though. Review Source VR Verified Reviewer Sr Sales Development Computer Software Used the software for: 1-2 years ### "Lusha for Sales" November 16, 2024 5.0 Overall, Lusha is a great product for sales teams in order to get prospects contact information. It has been really beneficial in my outbounding efforts. Pros Lusha is a great tool to scrape prospect phone numbers and emails - I use it daily for my outbounding efforts Cons The only thing I disliked about Lusha is the fact that the number appeared to be incorrect a little more than I would like Review Source VR Verified Reviewer CEO Airlines/Aviation Used the software for: I used a free trial ### "Good Data outreach tool" November 22, 2024 5.0 It was great tool. It helps with finding business emails. Goodtool Pros Good Data Ease of Use Email address quality Cons they don't have advanced INTENT configuration Review Source LH Lucien H. VP of GTM Information Technology and Services Used the software for: 2+ years ### "Lusha empowers sales people to identify decision makers in record time to drive revenue" May 12, 2024 5.0 Lusha has been a crucial tool to find decision makers incredibly quickly which is important for expansion in our business. The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue. Pros The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training. Cons The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date. Review Source VR Verified Reviewer Senior Manager - Marketing & Communications Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "The best data extraction tool to reach out to Target Audience" March 7, 2022 4.0 We find as a useful tool to build our "owned" audience and databases who we can reach out to through various marketing campaigns and initiatives. Pros We use it for data extraction through LinkedIn so that we can generate more qualified leads and get better ROI on our Marketing Campaigns. Cons There're many key contacts whose email ids are either not available through Lusha or they're not their official email IDs. Thus the authenticity sometimes suffers due to that and also causes a delayed response. Review Source VR Verified Reviewer Sr. BDM & Principal Sales - Azure, Data & AI, App. Mod. Information Technology and Services Used the software for: 2+ years ### "Lusha - A must have for Lead Generators!" April 25, 2022 4.0 Lead Generation, Business Development, Strategic engagement building, Reach out programs, etc. Pros Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on. Cons Doesn't give desired results many times. Doesn't work as expected a lot of times. Reason for choosing Lusha Lusha gives flexibility, it's accurate, it's very well integrated with others apps, easy to use, lot of price options Review Source Response from Lusha May 15, 2022 Thanks for the great feedback! We're always striving to improve our database and results. It's definitely a top priority. SK Shadab K. Business Development Executive Information Technology and Services Used the software for: 6-12 months ### "Best product for Lead generation" June 6, 2022 5.0 Pros Lusha is very useful in finding the email address of any people, I usually search for leads on Linkedin and my Lusha is integrated with my Linkedin for Business. I was able to find email addresses so easily with the help of Lusha. Lusha is easy to use and the interface is so simple, go to the LinkedIn profile and click on show email id on the Lusha plugin and that's it, you will find the email address of your lead. I also use Lusha for lead generation, this is a very easy way to find leads and their contact information. Overall Lusha is the best product for me to find the leads and their contact information. Cons There should be an option to update some email address that was wrong on the Lusha, I have seen many times some errors in email address but there was no option to update that. Review Source Response from Lusha June 15, 2022 Thanks so much for the kind feedback, Shadab! Regarding the data feedback, we're looking into improving that process but in the meantime, you can help us out by using the thumbs up/down button next to the email/phone number that you've revealed. Thanks! RS Ritu S. ISR Information Technology and Services Used the software for: 6-12 months ### "EXCELLENT Search Software in the Market" June 1, 2022 5.0 It has helped me in my job profile as an ISR, I was able to generate my Leads & Contacts w/ Accurate Data You Can't Find Anywhere Else. I could Connect Directly with Customers and Prospects. I was able to find potential customers and establishing a communication connection with them is not easy. Increase Productivity and Generate Profit. Pros Enrich your Leads & Contacts w/ Accurate Data You Can't Find Anywhere Else. Connect Directly with Customers and Prospects. Finding potential customers and establishing a communication connection with them is not easy. Increase Productivity and Generate Profit. Cons Nothing specific which i did not like about this software Reason for choosing Lusha The pricing and accuracy Review Source Response from Lusha June 15, 2022 So great to hear about your love of the product! Appreciate your positive review! HS Hayden S. Owner Research Used the software for: 6-12 months ### "Great Tool, Good Value" June 24, 2020 4.0 Good product and great value for ease and immediate results - as a researcher with majority of my clients in the recruiting industry, finding accurate contact info quickly is essential. Pros Ease of use, immediate value and convenience in product for contact info. Fair pricing. Technically lusha works well and is easy to activate on LI Cons One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product. Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost. New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony. Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha Reason for choosing Lusha Not settled on lusha but at the time was best for ease of use and fair pricing. Always looking - there are new free/fee products- even products I looked at before are worth looking at again as there are constant changes in products and new players competing/doing same thing like Aeroleads, Linked Helper, free Chrome extension, Google helper etc etc I continue to use lusha because it is simple not dense or complicated - it does exactly what it says it does, simplicity and ease of use is a big plus - I am not a salesman looking for five billion ways to slice and dice and send mass emailing so lusha works well for my purposes as a researcher. Review Source VR Verified Reviewer Executive Recruiter and Client Manager Staffing and Recruiting Used the software for: 6-12 months ### "Love this product" May 31, 2022 5.0 Positive no issues Pros For my firm's use the quality, as well as the speed at which you can attain it, are both imperative. They knock it out of the park. Cons I would like to integrate into our ATS. I'm not sure if this is possible or not but I also haven't researched. Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Reason for choosing Lusha Its much faster to use. Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Lusha is faster Review Source Response from Lusha June 1, 2022 That's amazing, thanks for the great feedback! You can speak with our support team at: support@lusha.com They'll be able to help you with your inquiry. VR Verified Reviewer Social Media Specialist Marketing and Advertising Used the software for: 1-2 years ### "The Ultimate Sales Prospecting Tool for Business Growth" March 4, 2023 5.0 Pros Lusha offers data that is correct and up-to-date, saving customers the time and effort of manually looking for contact information. Also, the software is easy to use: both novice and experienced users will appreciate how user-friendly and straightforward the software is. Moreover, their customer support provides customers with prompt assistance for any issues we might encounter.Lusha easily communicates with a variety of CRM platforms, such as Salesforce and HubSpot, increasing productivity and efficiency. Cons They have limited contact data coverage and not all the contacts that I'm looking for is provided. Also, I find Lusha's pricing to be relatively high. Review Source Jeevan D. Operations Manager Information Technology and Services Used the software for: 2+ years ### "One of the best Enrichment tool which can be used by any industry" October 24, 2022 5.0 Pros Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM. Cons As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided. Review Source IK Ivy K. Assistant Accountant Financial Services Used the software for: 2+ years ### "Most affordable and secure software you will ever find." October 18, 2023 5.0 Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user. Pros Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone. Cons No complaints against the most satisfying software have used so far. Review Source AS Aireen S. Senior IT Recruitment Consultant Information Technology and Services Used the software for: 2+ years ### "Helpful App" May 31, 2022 4.0 just the right expectation but could be better. Improve the data and make sure its up to date and as many as possible. Pros When it offers details with a lot of options. Cons when the app offers some details but are very outdated and are no longer working Alternatives considered [RocketReach](https://www.capterra.com/p/220134/RocketReach/) Reason for choosing Lusha Not me who's deciding. 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