# Lusha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Lusha the right Lead Generation solution for you? Explore 398 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198383/Lusha/reviews --- Lusha 4 (398) [View alternatives](https://www.capterra.com/p/198383/Lusha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 7th, 2026 # Reviews of Lusha Ease of use 4.6 Customer Service 3.9 ## Pros and Cons in Reviews Streamlined and intuitive interface 100% positive reviews out of 77 Reviewers feel ease of use is a major advantage, highlighting the intuitive interface and minimal learning curve. Inconsistent and outdated contact data 53% negative reviews out of 112 Some reviewers report data accuracy issues, including outdated, incomplete, or incorrect contact details across various regions. Efficient sales prospecting tool 90% positive reviews out of 31 Most reviewers indicate sales features help quickly identify prospects, streamline outreach, and improve lead generation. Lucien H VP of GTM, 201 - 500 employees. "The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue." Unreliable email address accuracy 48% negative reviews out of 71 Some reviewers find email addresses often outdated, incorrect, or missing, leading to high bounce rates and inefficiency. Seamless chrome extension integration 90% positive reviews out of 30 Most reviewers describe the Chrome extension as convenient, easy to install, and highly effective for LinkedIn tasks. Hailey B Sales Marketing Manager , 10,001+ employees. "The fact that appliance works very smoothly on the Chrome extension with less hassle." Restrictive and expensive pricing model 53% negative reviews out of 70 Some reviewers feel pricing is high, credit limits restrictive, and subscription plans inflexible for changing business needs. J.J. H Revenue Enablement, 1,001 - 5,000 employees. "The database can be limited for certain industries, and the credit system can be restrictive, especially if you need to access a lot of contacts frequently." ## Showing most helpful reviews Showing 1-25 of 398 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nurudeen O. Business Outreach Analyst Telecommunications Used the software for: Less than 6 months ### "Lusha: Strong Features, Lacking Support" April 17, 2026 5.0 Overall, my experience with Lusha has been a mixed one. The tool delivers where it matters most, the LinkedIn integration is seamless, data extraction is reliable, and the subscription pricing is considerate enough to justify the investment for sales teams. The security is also top notch, giving you confidence that your data and account information are well protected. However, the occasional bugs and the complete lack of customer support response leave a lot to be desired. For a tool with this much potential, addressing those gaps would make it a much more well-rounded solution. Pros Lusha's LinkedIn integration is a highlight, the Chrome extension captures leads directly from profiles, making it a smooth and efficient addition to any sales process. The data extraction is solid too, often returning multiple phone numbers per contact. On price side, the subscription pricing is fairly reasonable compared to similar tools, making it accessible for teams of different sizes without breaking the budget. Overall, it strikes a decent balance between functionality and cost. Cons The biggest disappointment with Lusha has been the customer support. After reaching out via email regarding an account issue, I received no response, which is frustrating, especially when you're relying on the tool for active prospecting. For a paid service, that level of unresponsiveness is simply not acceptable. Beyond support, there are occasional bugs and issues that disrupt the experience, sometimes the extension fails to load data correctly or returns incomplete results, which wastes credits and slows down the sales process. These reliability hiccups, combined with the lack of support to escalate them to, make the overall experience feel lacking. Review Source NW Nolan W. Head of Sales Real Estate Used the software for: 1-2 years ### "Lusha- Verify, and Trust, your data for outbound" May 27, 2025 4.0 Overall, Lusha started out as a test but has become a daily staple for myself and our team in terms of outreach, and contact management. Using both the contact and company features, we are able to create a fine tuned campaign and pull contact information directly from Lusha into our outreach program. We've recently began to use the Lusha Outreach Sequence Settings in Engage and the customization is awesome. I also love that Lusha allows flexibility in the pricing and customization for Enterprise Plans, which is appreciated for smaller organizations who need to dial in usage across users. Pros Lusha provides a low cost, easy to use and modern Outreach and Prospecting Platform for Sales Teams and Individuals to use. So far, I've been confident in utilizing their data around numbers, names, emails and company organization and it quickly can help cut through confusion. I trust it to be more updated than some of it's competitors in this space from first hand experience. Cons Some of the newer features seem reactionary to the industry trends. These would be things likes Hot Intent and Enrich seem to be driven by the current AI buzz, and have yet to really feel as substantive as some of their core features like Search and Recommendations, which are core functions. It's not a huge detractor, and I appreciate new features but spending more time on ensuring the data is 100% accurate would be better, in my opinion. Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Cost. ZoomInfo is one of the most costly vendors, and their data has largely been scraped to the point of distrust. Review Source MK Marko K. Business Development Representative Information Technology and Services Used the software for: 6-12 months ### "AVOID MAKING AN EXPENSIVE MISTAKE!!!" July 22, 2025 1.0 Pros Nothing. It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all. Cons We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised. Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true. HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with. Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate. SO 8/100!! But they won't tell you this. We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard." And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting. Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far: - Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years. - Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number. - Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years. - Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person. Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive. Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails. Review Source Jerguz A. Project Manager Information Technology and Services Used the software for: 1-2 years ### "A contender that needs to improve itself" March 25, 2026 2.0 I feel that they have old data, its more costly and extraction of data needs to be improved so that you can extract more than 25 contact at a time Pros Lusha has a great funtion to search for titles/rolls in companies and select the type of company and vertical you need Cons Data is outdated, extracting the list is tedious at best and the cost for the data i higher than most I have used before Review Source Himaanshu L. Sr. Business Development Consultant Marketing and Advertising Used the software for: I used a free trial ### "Excellent tool for contact information lookup!" March 13, 2025 5.0 Overall, it's a good experience using it, but data accuracy needs to be improved, and price should be user friendly Pros It is very helpful for finding prospects email addresses and phone numbers. Cons The price is bit high, and also the contact details are not completely accurate. Switched from [Snov.io](https://www.capterra.com/p/182902/Snovio/) To see its efficiency and comparison with others. Review Source James W. Revenue Operations manager Information Technology and Services Used the software for: 1-2 years ### "Cost effective solution" March 23, 2025 3.0 Easy to use tool, great for support, wasn't expensive, but data quality could be improved Pros Really friendly support team, and the platform and browser extension are really easy to use, great for training beginner sdrs Cons Contact data quality wasn't the best compared to other providers Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[Cognism](https://www.capterra.com/p/169083/Cognism/) Reason for choosing Lusha Price compared to other providers, was much cheaper Review Source Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Lusha Review." January 22, 2025 3.0 It was good but not the best and they need improvement with the data they have and provide within their platform. Pros The easiest platform to operate and set up. Very cost effective for start up businesses. Cons The data they provide is not accurate compared to other platforms. Alternatives considered [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) Reason for choosing Lusha The pricing is the reason, I wanted to see the lower cost platforms and how they can compare to the leaders. Switched from [ZoomInfo Copilot](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) To find a better priced system is as good as Zoom Info. They are not but if you are on a budget it will work for the time being. Review Source Kevin H. Senior SDR Computer Software Used the software for: 2+ years ### "Fast, Accurate, and Effective Prospecting" August 26, 2025 5.0 My experience with Lusha has been brilliant. The platform has helped me make so many more connections by providing reliable contact details and direct dials. It’s easy to use, saves time in prospecting, and makes outreach much more effective. Pros Lusha provides accurate and up-to-date contact numbers, which makes it much easier to reach the right people quickly. Having reliable direct dials saves a lot of time in prospecting and helps speed up the outreach process. Cons Nothing specific comes to mind, overall the platform works well for my needs. If I have to choose something then the extraction of leads could be more smooth and easier. Review Source Eric N. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "Good, bad & ugly - solid features with bugs when you add to many filters. " December 8, 2025 3.0 Good for lead gen and outbound sequences but also quite buggy and not optimised enough as well it could add some ai agents or something that can maximise the systems abilities. Pros Easier than Salesnav to find and source leads with added features that make outbound more streamlined. Cons When I made searches with lots of filters the whole system would bug out and not work properly which was very annoying. Review Source Luka P. Account Executive Computer Software Used the software for: 1-2 years ### "Great Tool for finding cell phone numbers " July 21, 2025 5.0 Overall really positive, really helpful in finding the right people to talk to Choosing which accounts to target. Pros Flexibility in identifying and targeting the right contacts within our Ideal Customer Profile (ICP), specifically those connected to or operating within the MENA region. Pulling leads to SalesForce Cons Needs improving in terms of contacts in the CEE region. Most of the leeds I have in this region have little to no infofmation Review Source QD Quinten D. Account Executive Computer Software Used the software for: 1-2 years ### "Must have for contact info data" July 3, 2025 5.0 Pros Perfect to find numbers in for the Nordic and Benelux market. Accurate contact data and very complete. Cons Doesn't work for all regions, and a lot of times you only get the HQ number, which is not as helpful as direct numbers. Review Source VR Verified Reviewer Business Development Wireless Used the software for: 6-12 months ### "Happy Lusha Customer" November 21, 2024 5.0 really easy relationship with lusha. account team very helpful and responsive. the tool itself is easy to use with a clear UX Pros helps me get contact info of prospects I wouldn't otherwise get it is quite accurate nice UX Cons doesn't always have the contact details of the profile that I want more info on. perhaps, that could be down to the individual's privacy settings though. Review Source jP jainil P. BDR Accounting Used the software for: I used a free trial ### "Works well with reliable data " May 3, 2025 5.0 When prospecting for sales Lusha provides accurate information, which helps saving time, so you can get on with more valuable tasks Pros Latest information for both emails and phones. It also has its own prospecting tool which takes a different angle to the LinkedIn sales navigator Cons Only have used Lusha for about a month so nothing has come to mind when thinking of improvements. So at the moment there's nothing clear enough to mention from a sales perspective Review Source VR Verified Reviewer CEO Airlines/Aviation Used the software for: I used a free trial ### "Good Data outreach tool" November 22, 2024 5.0 It was great tool. It helps with finding business emails. Goodtool Pros Good Data Ease of Use Email address quality Cons they don't have advanced INTENT configuration Review Source LH Lucien H. VP of GTM Information Technology and Services Used the software for: 2+ years ### "Lusha empowers sales people to identify decision makers in record time to drive revenue" May 12, 2024 5.0 Lusha has been a crucial tool to find decision makers incredibly quickly which is important for expansion in our business. The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue. Pros The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training. Cons The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date. Review Source Nikhil V. Business Development Associate Computer Software Used the software for: 6-12 months ### "Lusha Review " May 27, 2022 5.0 Overall, it is a great tool unquestionably. Whether it is data extraction, prospecting or maintenance, you can manage everything very easily and helps you a lot to increase the frequency of your reach out as well as conversions in the sales niche. Pros Lusha is an amazing tool when it comes to extract leads and their contact info no matter if it is their contact number or their e-mail, Lusha turned to be the most accurate as compared to the other tools in the same space. Not only, is it easy to use it is almost accurate every single time. You can easily keep a track of all the leads that you extracted at one place. You can also extract multiple leads at the same time, saving a lot of time when used in an integrated format with the other sales tools/softwares like LinkedIn. Also, the USP of this tool that was the most relevant to me was its prospecting feature where you have various filters to actually deep dive into a particular industry/ niche and extract the data in a structured manner industry by industry. Moreover, you also get a lot of free credits every month when you join the Lusha community providing something extra to their members. Cons All in all it is a great platform for increasing your overall sales but sometimes it might provide inaccurate information like the phone numbers might be old and now not in use. Also, it is a little expensive when you want to use it on a full fledged basis with all the features in place. Review Source MA Marc A. CEO Financial Services Used the software for: 2+ years ### "Lusha price increase of 66%v" March 10, 2021 4.0 Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions, Pros We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault Cons the 66% increase in pricing, it forced us to find alternatives Reason for choosing Lusha We chose Lusha because they were very willing to work with us, help us meet a budget of no more than xx cents per lead, but with an increase of more than 66%, prepaid annually in advance we have to stop, so just wanting others to be aware and they plan ahead and for Lusha to consider its payment options for clients and commercial terms Review Source VR Verified Reviewer AE Computer Software Used the software for: 1-2 years ### "Bad data" February 10, 2022 1.0 Pros Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone) Cons 1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft in other words, it has the ability to differentiate one from the other of a 3 year old 2) the data 50% of the time is wrong and bad, which creates way more work than anything else 3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP. which is pointless Review Source Mohammad Bilawal B. Field and Digital Marketer Computer Software Used the software for: Less than 6 months ### "Excellent prospecting tool" March 3, 2022 5.0 I have used the chrome extension of the tool in a very efficient manner, which has allowed us to get used to the tool (Free version) before making a purchase. The tool has helped us with getting leads and helping us to convert some of them too. Pros It's very easy to use and it's super useful to get the data (Leads) possibly interested in your products or services. Cons The tool does not always get the information directly from LinkedIn about people from time to time which results in less accuracy of data. There should be manual data checking more frequently which could result in data enrichment. Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Zoominfo being expensive Review Source RM Rosemarie M. Inside Sales Representative Information Technology and Services Used the software for: 1-2 years ### "Feedback for Lusha" June 3, 2022 5.0 Lusha is a very helpful to lead generation and helps me do my job effectively everyday Pros This software helps me to do my lead generation effectively. Most of the time mobile number is available and that is important to connect and talk to prospect directly Cons Some contacts doesnt have updated contact number especially mobile number and email address. Review Source Response from Lusha June 15, 2022 So glad you're seeing value from the product! Thanks for the lovely review! YM Yawar M. BD Manager Accounting Used the software for: 2+ years ### "Great Tool to generate leads" August 20, 2022 5.0 Pros If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button. Cons There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites. Review Source VR Verified Reviewer Sales Development Manager E-Learning Used the software for: 1-2 years ### "Do not bother. " January 30, 2023 1.0 Not worth it. Many better tools out there. Does not cater to the European market. Pros Not much. Useless app. Not worth the time or money. very outdated. Probably felt like a new thing years ago. Cons Only a third of leads are available and a lot of them are private contact details. The leads are not happy when we contact them on their private numbers. Review Source Ganesh S. Business Development Executive Financial Services Used the software for: 2+ years ### "Best tool for LinkedIn prospecting" May 23, 2022 5.0 Have converted many deals easily by directly contacting the leads through their mobile numbers Pros The good part using this tool is you can get targeted contact details instantly by one click. The best part is using extension makes life easier Cons Some times the contact are goes wrong but not in most case Review Source Response from Lusha May 26, 2022 Thank you, Ganesh! It's great to see how useful it's been for you! AM Arpita M. Associate Director Human Resources Used the software for: 2+ years ### "Good solution but expensive" June 5, 2022 4.0 Overall like using Lusha but these days many technical issues are cropping up like different profiles opening up on LinkedIn in place of a selected profile Pros The pop up on LinkedIn looks useful The phone numbers are useful for sales contacts Cons 1\. Many phone numbers in the database are incorrect, leading to the wastage of credits. Also if a user stops the subscription, all the remaining leads go waste. • We have found some of the companies from the packaging & Steel industries contacts were not reflecting • Some of the remote locations like Bhopal, Nagpur, Himachal Pradesh, etc were found to be unavailable • Found 30 – 35 % of contacts are invalid email ids. For example, I have picked up 10 contacts out of those at least 4 bounce back. Review Source Response from Lusha June 15, 2022 Thanks for the review, Arpita. We'll look into the data issue in the areas you've mentioned. SG Scott G. Owner Information Technology and Services Used the software for: Less than 6 months ### "Avoid this garbage" March 24, 2024 1.0 I will never use this company again and motivated enough to let other know what a piece of garbage it is. Pros I hate everything about this company. Do you like over paying for worthless leads you can hust go to fiverr and get a va to get you better leads. Cons The signuo is deceptive. You think youd get 400 downloads a month? No thats for the entire year. Complete waste of moneyvusi g this service. Switched from [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Thought it would have good leads it did not. Review Source Response from Lusha May 6, 2024 We're truly sorry to hear about your disappointing experience with Lusha. As for the quality of the leads you received, we strive to provide high-quality leads that meet our customers' expectations. We're sorry to hear that the leads you received did not meet your standards. However, we have thousands of costumers who daily enjoy our high quality contact details. If you have any problems using Lusha , please do not hesitate to contact our support team. 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