# Page 3 | Lusha Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Lusha the right Lead Generation solution for you? Explore 398 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198383/Lusha/reviews

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Lusha

4 (398)

[View alternatives](https://www.capterra.com/p/198383/Lusha/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Lusha

## Showing most helpful reviews

Showing 51-75 of 398 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sage T.  
Marketing Automation  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fast & Accurate Prospecting at the Touch of a Button"

June 25, 2020

5.0

I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option).

Pros

Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across.

Cons

I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful.

Alternatives considered

[SignalHire](https://www.capterra.com/p/150698/SignalHire/)[Snov.io](https://www.capterra.com/p/182902/Snovio/)[LeadLeaper](https://www.capterra.com/p/146120/LeadLeaper/)[Skrapp.io](https://www.capterra.com/p/188383/Skrapp/)

Reason for choosing Lusha

We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon.

Review Source

Olivia C.  
Vice President, Sales and Business Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Data and Has Gotten Better Over the Years!"

June 4, 2022

5.0

I love Lusha..I've been using it for years and the data has gotten even more accurate.

Pros

The accuracy of the data and prospecting tool

Cons

I've found that many of the contacts are retired or at different companies, otherwise very accurate.

Alternatives considered

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[Seamless](https://www.capterra.com/p/207295/Seamless-AI/)[Swordfish](https://www.capterra.com/p/208124/Swordfish/)

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Had it at GDS Group and changed jobs, took it with me!

Review Source

Response from Lusha

June 15, 2022

Thanks for the great score, Olivia!

Colin M.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Need Contact Details? Get Lusha?"

October 13, 2018

4.0

Lusha is great for finding contact details for key people in time-critical situations and for building biz dev campaigns. Not perfect but best we've used; really useful tool.

Pros

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional. As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.

Cons

The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.

Review Source

VR

Verified Reviewer  
Sr. BDM & Principal Sales - Azure, Data & AI, App. Mod.  
Information Technology and Services  
Used the software for: 2+ years

### "Lusha - A must have for Lead Generators!"

April 25, 2022

4.0

Lead Generation, Business Development, Strategic engagement building, Reach out programs, etc.

Pros

Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on.

Cons

Doesn't give desired results many times. Doesn't work as expected a lot of times.

Reason for choosing Lusha

Lusha gives flexibility, it's accurate, it's very well integrated with others apps, easy to use, lot of price options

Review Source

Response from Lusha

May 15, 2022

Thanks for the great feedback! We're always striving to improve our database and results. It's definitely a top priority.

VR

Verified Reviewer  
Treasury Analyst  
Financial Services  
Used the software for: 2+ years

### "This tool changed my sales prospection"

January 23, 2022

5.0

Pros

Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.

Cons

The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.

Alternatives considered

[SignalHire](https://www.capterra.com/p/150698/SignalHire/)[ContactOut](https://www.capterra.com/p/238291/ContactOut/)

Reason for choosing Lusha

I actually use them all, but on their free plans.

Switched from

[SignalHire](https://www.capterra.com/p/150698/SignalHire/)

Privacy options - SH's extension requires permissions that seem absolutely abusive (such as passwords, pin numbers, and other authentication data.

Review Source

BT

Brahim T.  
Freelancer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Lusha Review"

December 3, 2021

4.0

I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have been using Lusha to check my emails, write reports, and search for information for presentations. The app is intuitive and easy to use while offering a high level of customization.

Pros

I love the interface and how it's designed to be user-friendly. Everything is well thought out and there's no way I can imagine any other app that provides a better experience for users.

Cons

I wish Lusha had less features. It's too complicated for me to use.

Review Source

SK

Shadab K.  
Business Development Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Best product for Lead generation"

June 6, 2022

5.0

Pros

Lusha is very useful in finding the email address of any people, I usually search for leads on Linkedin and my Lusha is integrated with my Linkedin for Business. I was able to find email addresses so easily with the help of Lusha. Lusha is easy to use and the interface is so simple, go to the LinkedIn profile and click on show email id on the Lusha plugin and that's it, you will find the email address of your lead. I also use Lusha for lead generation, this is a very easy way to find leads and their contact information. Overall Lusha is the best product for me to find the leads and their contact information.

Cons

There should be an option to update some email address that was wrong on the Lusha, I have seen many times some errors in email address but there was no option to update that.

Review Source

Response from Lusha

June 15, 2022

Thanks so much for the kind feedback, Shadab! Regarding the data feedback, we're looking into improving that process but in the meantime, you can help us out by using the thumbs up/down button next to the email/phone number that you've revealed. Thanks!

VR

Verified Reviewer  
Sales Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "My prospecting efforts were revolutionized once I started using Lusha"

June 19, 2022

5.0

Pros

I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help

Cons

The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard

Alternatives considered

[Wiza](https://www.capterra.com/p/187039/Wiza/)[Kendo Email Finder](https://www.capterra.com/p/200901/Kendo-Email-Finder/)

Review Source

RS

Ritu S.  
ISR  
Information Technology and Services  
Used the software for: 6-12 months

### "EXCELLENT Search Software in the Market"

June 1, 2022

5.0

It has helped me in my job profile as an ISR, I was able to generate my Leads & Contacts w/ Accurate Data You Can't Find Anywhere Else. I could Connect Directly with Customers and Prospects. I was able to find potential customers and establishing a communication connection with them is not easy. Increase Productivity and Generate Profit.

Pros

Enrich your Leads & Contacts w/ Accurate Data You Can't Find Anywhere Else. Connect Directly with Customers and Prospects. Finding potential customers and establishing a communication connection with them is not easy. Increase Productivity and Generate Profit.

Cons

Nothing specific which i did not like about this software

Reason for choosing Lusha

The pricing and accuracy

Review Source

Response from Lusha

June 15, 2022

So great to hear about your love of the product! Appreciate your positive review!

KA

Kristy A.  
Senior Business Development Consultant  
Telecommunications  
Used the software for: 6-12 months

### "Good and easy too to enable easier prospecting"

May 26, 2022

4.0

Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has become indispensable.

Pros

Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.

Cons

It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.

Review Source

Response from Lusha

May 29, 2022

Thanks Kristy! Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve.

HS

Hayden S.  
Owner  
Research  
Used the software for: 6-12 months

### "Great Tool, Good Value"

June 24, 2020

4.0

Good product and great value for ease and immediate results - as a researcher with majority of my clients in the recruiting industry, finding accurate contact info quickly is essential.

Pros

Ease of use, immediate value and convenience in product for contact info. Fair pricing. Technically lusha works well and is easy to activate on LI

Cons

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product. Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost. New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony. Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

Reason for choosing Lusha

Not settled on lusha but at the time was best for ease of use and fair pricing. Always looking - there are new free/fee products- even products I looked at before are worth looking at again as there are constant changes in products and new players competing/doing same thing like Aeroleads, Linked Helper, free Chrome extension, Google helper etc etc I continue to use lusha because it is simple not dense or complicated - it does exactly what it says it does, simplicity and ease of use is a big plus - I am not a salesman looking for five billion ways to slice and dice and send mass emailing so lusha works well for my purposes as a researcher.

Review Source

GL

Glenn L.  
Partner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Lusha - a nice tool that is a work-in-progress"

May 27, 2022

3.0

Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).

Pros

The ability to pull contact details for LinkedIn members can save hours a week on searching manually.

Cons

The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented. It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.

Review Source

Response from Lusha

May 29, 2022

Hi Glenn, Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.

VR

Verified Reviewer  
Executive Recruiter and Client Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Love this product"

May 31, 2022

5.0

Positive no issues

Pros

For my firm's use the quality, as well as the speed at which you can attain it, are both imperative. They knock it out of the park.

Cons

I would like to integrate into our ATS. I'm not sure if this is possible or not but I also haven't researched.

Alternatives considered

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Reason for choosing Lusha

Its much faster to use.

Switched from

[ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)

Lusha is faster

Review Source

Response from Lusha

June 1, 2022

That's amazing, thanks for the great feedback! You can speak with our support team at: support@lusha.com They'll be able to help you with your inquiry.

VR

Verified Reviewer  
Assistant Manager  
Market Research  
Used the software for: 2+ years

### "Lead Generation- always prefer Lusha"

September 27, 2022

5.0

Pros

User friendly interface and very easy and convenient to use

Cons

Their price and seats limitation. They should increase the seats limitation in the packages.

Review Source

VR

Verified Reviewer  
Social Media Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Ultimate Sales Prospecting Tool for Business Growth"

March 4, 2023

5.0

Pros

Lusha offers data that is correct and up-to-date, saving customers the time and effort of manually looking for contact information. Also, the software is easy to use: both novice and experienced users will appreciate how user-friendly and straightforward the software is. Moreover, their customer support provides customers with prompt assistance for any issues we might encounter.Lusha easily communicates with a variety of CRM platforms, such as Salesforce and HubSpot, increasing productivity and efficiency.

Cons

They have limited contact data coverage and not all the contacts that I'm looking for is provided. Also, I find Lusha's pricing to be relatively high.

Review Source

AD

Abhra D.  
Sales manager enterprises sales  
E-Learning  
Used the software for: 1-2 years

### "Search Less and Sell more"

April 8, 2022

5.0

This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .

Pros

updated database Best LinkedIn data extractor. Best lead generation software. Best sales Management software.

Cons

Subscription charges are very expensive .

Switched from

[Kendo Email Finder](https://www.capterra.com/p/200901/Kendo-Email-Finder/)

As Lusha has updated contact details database, better lead generation and sales management tool .

Review Source

NO

Naveen O.  
Regional sales manager  
Computer Software  
Used the software for: 6-12 months

### "Lusha Prospecting tool experience for first 6 months"

May 31, 2022

4.0

It is good. we were able to generate good number of leads and conversions

Pros

ease if use, executive contacts, download options, integration options

Cons

lot of executives moved on and that data is still not updated and need Lusha team to look at it seriously and make the changes

Review Source

Jeevan D.  
Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "One of the best Enrichment tool which can be used by any industry"

October 24, 2022

5.0

Pros

Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.

Cons

As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.

Review Source

Fortune N.  
Head of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "Lusha Review & Feedback"

July 5, 2023

2.0

it's been fair so far

Pros

Database, contact management and storage

Cons

Units should be be increased for the month

Review Source

Response from Lusha

August 2, 2023

Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.

IK

Ivy K.  
Assistant Accountant  
Financial Services  
Used the software for: 2+ years

### "Most affordable and secure software you will ever find."

October 18, 2023

5.0

Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user.

Pros

Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone.

Cons

No complaints against the most satisfying software have used so far.

Review Source

RB

Rajat B.  
Manager Delivery and Operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Lusha Review "

May 26, 2022

4.0

I'm mostly using the direct number service which resulted in more conversations and thus more conversions

Pros

Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.

Cons

Replacement of incorrect numbers should get introduced in the system.

Reason for choosing Lusha

More data coverage

Review Source

Response from Lusha

May 29, 2022

Thanks for the feedback Rajat! Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process.

AS

Aireen S.  
Senior IT Recruitment Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Helpful App"

May 31, 2022

4.0

just the right expectation but could be better. Improve the data and make sure its up to date and as many as possible.

Pros

When it offers details with a lot of options.

Cons

when the app offers some details but are very outdated and are no longer working

Alternatives considered

[RocketReach](https://www.capterra.com/p/220134/RocketReach/)

Reason for choosing Lusha

Not me who's deciding.

Review Source

AS

Alex S.  
Senior Business Development Manager  
Financial Services  
Used the software for: 6-12 months

### "One of the best lead generation tools on the market "

June 30, 2023

4.0

Pros

Great success rate when trying to find contact details in a sales capacity - easy to use and decent success rate

Cons

Sometimes the contacts can be a bit dated but they are quick to correct this when it is flagged

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Average lead generation tool"

September 13, 2022

4.0

Pros

It's easy to setup and extension works for chrome and other browsers.

Cons

Most of the time it lacks database for the contact I am looking at on LinkedIn

Review Source

GM

Gil M.  
SDR  
Computer & Network Security  
Used the software for: 2+ years

### "Lusha is the basic necessity for SDR prospecting"

May 26, 2022

4.0

I need it so I use it. Could be better, but overall it does what it supposed to do

Pros

Integration into LinkedIn is very easy and comfortable to use. Most of the time I get some information on a potential prospect. And most of the time it is pretty accurate

Cons

Integration into CRM system is not applicable. No automatic import into company's CRM. Part of the time the information is not correct and there is no validation tool

Review Source

Response from Lusha

May 29, 2022

Thanks, Gil! Improving the CRM integration is a major focus for us and there are some potential game-changer updates coming out soon. Thanks for the honest feedback!

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