# Okomo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Okomo Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more.

Source: https://www.capterra.com/p/198408/Okomo

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# 

 Okomo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Okomo

## What is Okomo?

OKOMO is an elegant, custom-tailored voice, video, chat, screen-sharing and appointment scheduling solution. The OKOMO plugin integrates easily into any website. Boost your online customer experience by putting your product and service experts into the spotlight. Increase your conversion rate by inspiring your website visitors with a human touch.

## What is Okomo used for?

[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CHF588

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Okomo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://okomo.com&name=Okomo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Okomo

5.0 (5)

VS.

[### EasyWay](https://www.capterra.com/p/233787/EasyWay-Messaging/)

[0.0](https://www.capterra.com/p/233787/EasyWay-Messaging/#reviews)

Starting Price

CHF588

Flat Rate, Per Year

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

0.0 (0)

Value For Money

4.8 (5)

Value For Money

0.0 (0)

Customer Service

5.0 (5)

Customer Service

0.0 (0)

## Okomo alternatives

[VykeMobile](https://www.capterra.com/p/178982/Vyke/)

[0.0](https://www.capterra.com/p/178982/Vyke/#reviews)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178982/Vyke/)

[UniTalk](https://www.capterra.com/p/246920/UniTalk/)

[0.0](https://www.capterra.com/p/246920/UniTalk/#reviews)

Starting price

$3000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246920/UniTalk/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Live Chat

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Alerts/Notifications

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audio/Video Conferencing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Audio/Video Conferencing

Chat/Messaging

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

File Sharing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Mobile Access

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Okomo 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Audio/Video Conferencing

Sends voice calls to a specific queue based on predetermined criteria

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Manage, organize, and store contact information

Public or private sharing of digital files such as documents, audio/video, images, and more

Ability to chat online in real time

Access software remotely via mobile devices

Manage and support multiple languages

View and track pertinent metrics to find patterns and gain insights from data

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

4.8 (5)

Free Trial

Basic

CHF588.00

Flat Rate,Per Year

Value for money

4.8 (5)

4.8

Based on 5 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Joomla](https://www.capterra.com/p/161648/Joomla/)[

TYPO3](https://www.capterra.com/p/198092/TYPO3/)

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TB

Thomas B.

Kundenberater

Information Technology and Services

### "Einfach und unkomplizierte Meetings"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2023

Pros

Einfachheit und Outlook Integration. Kundenfreundlich.

Cons

Integration mit CRM. Die Vorlaufzeit vor den Meeting. Es können Meeting 1 Minute vor Beginn gebucht werden.Automatische deaktivierung bei Kalendereintrag.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Martin R.

CEO

Accounting

### "Sales Werkzeug"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 20, 2023

Ich bin dadurch immer ansprechbar

Pros

Die Livechat Funktion hilft meinen Kunden mich anzusprechen

Cons

es gibt nichts, was mir nicht gefallen würde

Reasons for choosing Okomo

Wurde vom Portalanbieter zur Verfügung gestellt

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michael S.

Inhaber

Retail

### "Okomo gefällt sehr gut"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2023

Ein perfektes Tool zur Kontaktaufnahme für die Kunden. Einfache Bedienung für das Unternehmen aber auch für den Kunden. Für uns ganz klar eine Bereicherung.

Pros

Die einfache Bedienung überzeugt. Die Kunden können auswählen mit welchen Plattformen diese mit uns in Kontakt treten möchten. Auch der Support von Okomo ist einwandfrei und es wird auf Anliegen eingegangen. Man wird betreut und ernstgenommen.

Cons

Wir konnten keine Nachteile feststellen und können Okomo problemlos empfehlen.

Reasons for choosing Okomo

Wir hatten keine Alternative wir waren direkt von Okomo überzeugt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Melanie A.

Leitung Marketing & Vertrieb

Events Services

### "Tolles Kommunikationstool für Messen, Showrooms und Digital-Events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2021

Der Support seitens Okomo ist spitze. Wenn mal etwas nicht funktioniert, sind die Kollegen von Okomo sofort am Start, finden den Fehler schnell und helfen aktiv mit die Endkunden-Fragen zu beantworten. Großes Lob an das gesamte Team - Ihr seit wirklich kundenorientiert.

Pros

Es ist einfach in der Bedienung und auch das Backend für Laien leicht handzuhaben. Dem Besucher einer Seite/Veranstaltung wird es sehr leicht gemacht mit dem Unternehmen in Kontakt zu treten. Die Termin-Anfrage-Option ist supr kundenfreundlich. Auf einer Ausbildungsmessen, die wir für einen Kunden realisiert haben, kam auch gut an, dass Besucher sogar Ihre Unterlagen für eine Bewerbung schicken konnten. Alles in allem also sehr praxisorientierte Funktionen.

Cons

Bislang fehlte die Funktion, dass ich als Experte auch aktiv auf einen Besucher gehen kann.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Yves S.

CEO

Internet

### "Great tool for Online Communication (Live-Chat, Voicecall, Videocall, etc.)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 16, 2020

As a web designer I create websites for insurance companies, consultancies and ecommerce businesses. Every time they need an easy way to communicate with their clients, I recommend them the tool. The feedback I get is overwhelming. They say that they like the fact that you can not only communicate but also for example share files and share your screen (pretty useful, in the past my clients always had to download TeamViewer).

Pros

The tool does everything you need for online communication: Live-Chat, Voice- & Videocall, Filesharing and Screensharing. The implementation into your website works very easily. Within 5 minutes it's installed and customized to your needs. What makes Okomo really unique compared to its competitors, however, is the possibility to select the experts you want to communicate with (they can create their own bio within the tool). If an expert you wanna call is not available, you can also leave a message or schedule a meeting. The tool works perfectly in the website, but you could even place a link into a e-mail signature, linkedin profile, etc. which opens directly the Okomo tool.

Cons

Nothing I could think of. So far everything worked well. Also the customer care team responds very fast and competently.

Reasons for choosing Okomo

There are some other good competitive products available, however, none of the alternative products covers the whole range of features Okomo offers. The price of the product is comparatively low which makes it also an affordable product to smaller companies. Also I really like the support team which is very helpful and friendly. Can strongly recommend :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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