--- title: "PUBLIQ Software Utility Billing Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PUBLIQ Software Utility Billing - reviews, pricing plans, popular comparisons to other Utility Management Systems products and more." source_url: "https://www.capterra.com/p/198414/PUBLIQ-Software/" page_type: "product" language: "en" --- # PUBLIQ Software Utility Billing Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PUBLIQ Software Utility Billing ## What is PUBLIQ Software Utility Billing? Our Utility Billing software is efficient, easy-to-use, and helps manage utilities of any size. Conveniently maintain water, gas, and electric billing, while handling every aspect of management, from billing and one-time charges to complicated demand calculations. ## What is PUBLIQ Software Utility Billing used for? [Municipal](https://www.capterra.com/municipal-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PUBLIQ Software Utility Billing Overview Updated September 2026 AI summary PUBLIQ Software Utility Billing equips small businesses with tools for managing utility billing, invoicing, and customer accounts across electricity, natural gas, water, and trash services. It supports both metered and non-metered billing, payment collection, rate management, and self-service portals. Available via cloud or Windows, it offers flexible deployment and optional accounting integration for utility operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PUBLIQ Software Utility Billing 4.5 (2) VS. [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting Price $0.01 Per Feature Starting Price $1295 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.2 (78) Value For Money 4.5 (2) Value For Money 4.3 (75) Customer Service 4.0 (2) Customer Service 4.5 (77) ## PUBLIQ Software Utility Billing alternatives Highest Rated [4.9 (60)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (54)](https://www.capterra.com/p/127462/MuniBilling/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (8)](https://www.capterra.com/p/155266/Masterlinx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [BOSS811](https://www.capterra.com/p/206223/BOSS811/) [4.8 (78)](https://www.capterra.com/p/206223/BOSS811/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206223/BOSS811/) ## FAQs about PUBLIQ Software Utility Billing Overview ### What company size and specific industries is PUBLIQ Software Utility Billing built for? PUBLIQ Software Utility Billing is designed for utilities, municipalities, and counties in the public sector, especially organizations serving growing communities. It fits public-sector teams that need flexible utility billing support and can serve both smaller local entities and larger community operations. Features and Usability ### What are the key features of PUBLIQ Software Utility Billing? PUBLIQ Software Utility Billing offers utility billing, metered billing, and non-metered billing for electricity, natural gas, water, and trash. It also includes customer management, payment collection, online payments, ACH payment processing, rate management, penalty/cut-off processing, customizable reports, and a self service portal. Getting Started and Support ### What training and onboarding options does PUBLIQ Software Utility Billing offer? PUBLIQ Software Utility Billing provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams getting started with the software. Getting Started and Support ### What customer support options does PUBLIQ Software Utility Billing offer? PUBLIQ Software Utility Billing provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support is described through its listed channels only, with no reviewer feedback available here to indicate response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 182 Utility Management Systems reviews Capterra reviewers highlight these as the features buyers value most when choosing utility billing software: - **Billing & Invoicing** (**70%** of reviewers rated this feature as critical) - **Usage Tracking/Analytics** (**58%**) - **Metered Billing** (**71%**) PUBLIQ Software Utility Billing includes **Billing & Invoicing** and **Metered Billing**, giving utility providers the tools to generate accurate charges and bill customers based on measured consumption. While the system lacks **Usage Tracking/Analytics**, it does provide **Meter Data Management** (**50%**) instead, which can help teams organize and maintain meter readings more effectively. Together, these features help businesses improve billing accuracy, manage consumption-based charges, and support day-to-day utility operations. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Billing & Invoicing Create, manage, and send invoices or bills to customers Customer Management Store and organize information about customers and previous interactions Customizable Reports Alter the layout and content of reports For Electricity Utility billing for electricity PUBLIQ Software Utility Billing 26 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - For Electricity: Utility billing for electricity - For Natural Gas: Utility billing for natural gas - For Trash: Utility billing for trash/garbage - For Water: Utility billing for water - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inventory Management: Track and manage inventory levels to maintain proper supply - License Issuance: Issuance of valid licenses to initiate projects or tasks - Meter Data Management: Store, clean, and/or analyze customer usage data collected by metering systems - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Non-Metered Billing: Process billing for a product/service with a fixed monthly charge - Online Payments: Accept and process online payment transactions - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Penalty/Cut-Off Processing: Charge fees or cut off service due to late/missing customer payments - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Rate Management: Track/optimize rates in relation to usage - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Taxation & Assessment: Determining value of properties/purchases to calculate tax - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Basic $0.01 Per Feature, Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JD Jamie D. Assistant General Manager Utilities ### "Training Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2020 Publiq software has been the most easiest and most user friendly software I have ever been a part of. The people there are very friendly and very helpful. The whole experience was top notch from the very start. The training was also top notch and they sent two people down here all week while we went live. These two people \[SENSITIVE CONTENT HIDDEN\] went beyond their means to get all the help we needed. I can't thank them enough. Pros Very user friendly. Customer service top notch Cons There is not one thing I dont like about this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2020 We are so glad to hear this, Jamie, and appreciate your kind words. We'll be sure to share your feedback with our team. Thank you for being a part of our PUBLIQ Software family! - Taryn, Marketing Manager KH Kay H. Office Manager Utilities ### "LCWSD Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 20, 2020 The ability to run reports at any given moment on any given day. We did not have that ability with our old software. Pros For us, Real Time posting and connectability of service to accounts. Cons Some of the reports take a long time to run. Reasons for choosing PUBLIQ Software Utility Billing Functionality and cost of product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2020 Kay, your experience is important to us and the feedback you have shared will be used in an upcoming evaluation of our products and services. We look forward to improving our reporting time and customer support options. Thank you for your honest review and being a part of our PUBLIQ Software family. - Taryn, Marketing Manager ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.