# ROOFLINK Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ROOFLINK the right Roofing solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198426/ROOF-link/reviews --- ROOFLINK 4.9 (10) [View alternatives](https://www.capterra.com/p/198426/ROOF-link/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ROOFLINK Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tony G. Managing partner Construction Used the software for: 6-12 months ### "Everyone at this place is amazing!!!" May 5, 2025 5.0 My overall has been better than expected. I first signed up on their SalesRabbit lead tool of which if I knew now how it would go, I probably would have never signed up with Rooflink. I have not been impressed with their other tool being SalesRabbit as they are literally the exact opposite of how I feel Rooflink is. Pros What I like the most is the support you receive when you need something as well as the ease of going through their CRM platform when you are a new user Cons So far, I haven't found anything I do not like with them. If I have ever had an issue, I call their support team, and \[sensitive content hidden\] is an absolute professional and has figured out any issues I have needed help with. Review Source Response from ROOFLINK May 7, 2025 Thank you for your kind words! We're thrilled to hear you've had such a positive experience with our roofing services and support team. It's great to know our roofing CRM platform has been helpful for you. We appreciate your feedback about SalesRabbit and will make sure to share it with the team. If there's anything further we can do to assist you, please don’t hesitate to reach out. We’re here to help! BB Brian B. Sales Manager Construction Used the software for: 1-2 years ### "High volume roofing contractor" January 24, 2024 5.0 100% positive. The customer service is exceptional. Not once have we had Pros The best part about Rooflink for us is the customizability. We were able to seamlessly incorporate our contracts, service requests, material order forms, all company forms etc. into Rooflink and tag information to fit exactly where it is needed. Cons Ability to change templates on the fly. We have not found any CRM to do this as of yet. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing ROOFLINK Rooflink offered many customizable options vs their competitors. Review Source Response from ROOFLINK January 27, 2024 Thank you for your positive review. We're thrilled to hear that you've found value in our customizable roofing contractor solutions. We acknowledge your concern about on-the-spot template changes and will definitely consider this for future updates. Our goal is to continuously improve Rooflink to offer the very best service to our clients. You're always welcome to contact our customer service for any more queries or suggestions. JC Joshua C. General Manager Construction Used the software for: 1-2 years ### "It works just fine" November 19, 2024 4.0 It was good. It did what we need it to do but did not have many bells or whistles. Pros The map feature was nice. It allowed us to see all the work we have ever done. Cons It was clunky and not super user friendly. Review Source Response from ROOFLINK November 25, 2024 Thank you, Joshua! We're glad the map feature was helpful for you. Your feedback on the interface is appreciated and will help us improve. We're always working on making our product better. DE Dustin E. President Construction Used the software for: 2+ years ### "Game Changer for our Company" January 24, 2024 5.0 Pros Roof.link is fully customizable and not a simple out of the box product. It allows us to create custom workflows that meet our needs, instead of what a developer who has never done our job thinks we need. The customer support team is awesome and switching to Roof.link has saved us substantial money over our previous software, Acculynx. Cons There's not much to dislike, but if I was going to knit pick one thing it would be to make the search feature more robust. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) The never ending price increases and the introduction of features that I did not care about. Their customer service was almost non-existent. Review Source Response from ROOFLINK January 27, 2024 Thank you for your positive review. We're glad to hear that Rooflink's customizability and our customer support team have been beneficial to your business. Your suggestion concerning the search feature is appreciated. We strive to make our roofing CRM services the best and your feedback helps us do this. Thanks for choosing us over AccuLynx. DB Daniel B. General Manager Construction Used the software for: 1-2 years ### "Great Value and Customer Service" January 22, 2024 5.0 \[sensitive content hidden\] and his team have been an absolute pleasure to work with, and this software has all the tools we need to continue to grow as a company. Pros You can tell this software was built from the contractor's prospective, and they take feedback from other contractors seriously. Cons Like us, they are a newer company. Like us, there are some occasional bugs to work out. Despite that, their urgency and responsiveness in getting those resolved really make this a non-issue. If anything, it is really a positive, as all Reason for choosing ROOFLINK Rooflink covered everything we were missing, while also saving us significant money. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Limited options, poor customer service, and expensive pricing. Review Source Response from ROOFLINK January 27, 2024 Thank you for your valuable feedback. We're thrilled to hear our software has helped you grow and save money. We work hard to improve ROOFLINK from a contractor's perspective and your acknowledgement means a lot. Rest assured, we're actively working on those occasional bugs. Your patience and understanding are appreciated. Looking forward to our continued partnership. DH Dana H. Office Manager Construction Used the software for: 2+ years ### "Easy to use" January 22, 2024 5.0 Pros User friendly. Making custom widgets to fit our company Cons I like everything about Rooflink. Very easy to use. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) To have the ability to customize our company reports Review Source Response from ROOFLINK January 27, 2024 Thank you for your review. We're pleased our roofing CRM services are user-friendly and our custom widgets fit your company's needs. We made ROOFLINK customizable so roofers like you could have the freedom you wanted. We hope we continue to be your choice for roof repair and installations. Enjoy using ROOFLINK! SP Scott P. Project Manager Building Materials Used the software for: Less than 6 months ### "Great CRM program" November 9, 2024 5.0 Overall I was happy with the product it is owned by my company it's not my license but I used it daily and extensively Pros Easy to navigate. User friendly to find where you need to go. Cons Very inconsistent with photo upload time Review Source Response from ROOFLINK November 13, 2024 Thank you for your feedback, Scott. We're thrilled to hear you find the navigation user-friendly. We continually work on improving performance, and your notes on photo upload times are valuable for future updates. MD Michael D. Owner Construction Used the software for: 2+ years ### "Best of best" January 19, 2024 5.0 Pros Does more, faster then any other i have used Cons Not a fan of QB integration. Wish i could see size of job and material on work not completed Review Source Response from ROOFLINK January 22, 2024 Thank you for the positive feedback and for choosing our roofing CRM services! We appreciate your suggestions about job size, material visibility, and QB integration. We always aim to improve. We strive to remain your best choice in roofing CRM services. BW Brandon W. CEO Construction Used the software for: 2+ years ### "Roof.Link is a GAME CHANGER " January 19, 2024 5.0 Love this CRM! It’s helped us scale from 1 small rented office to 7 locations and a too 100 contractor in the US Pros Incredible Automations and everything is already included! Cons Need a few more customer service support people Review Source Response from ROOFLINK January 22, 2024 We're thrilled to hear how Roof.Link has helped you expand your operations! As you've outlined, we are indeed striving to improve our customer service. We're glad our automations and roofing CRM helped you scale your business. Thank you for your feedback! PM Pranjal M. CEO Computer Software Used the software for: 6-12 months ### "A great all-in-one roofing software with simple pricing" February 1, 2024 5.0 Pros All in one roofing CRM software, which helps not only source and manage leads (for example, it has weather alerts and automatically identifies areas with roofing job opportunities), also helps respond to customer requests for quotes/estimates, and managing roofing service delivery from start to finish including managing materials, staff, jobs, invoices. It also has integrations with other software tools like Quickbooks for accounting. Cons Customer support can be better but it's a great product/service. Review Source Response from ROOFLINK April 19, 2024 Dear Pranjal, Thank you for appreciating our software. We're thrilled it aids in your roofing business. Your feedback on customer support is noted; we continually strive for improvement. 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