# ParentSquare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ParentSquare the right Unified Communications solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198436/Clever-Synergy/reviews --- ParentSquare 4.5 (20) [View alternatives](https://www.capterra.com/p/198436/ParentSquare/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ParentSquare Ease of use 4.0 Customer Service 4.0 ## Pros and Cons in Reviews LG Leslie G Director of Special EducationEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “Parent Square is a comprehensive app that let's you privately communicate with parents, teacher's or the school community. “ June 16, 2025 MF Maria F ProfessorEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Was difficult to install, has not synced my kids’ information correctly, and I can’t edit anything. If there is a problem, I have to call the school and ask them to fix it, versus being able to edit my own profile.“ August 23, 2020 SZ Sheryl Z Executive DirectorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “There are a couple of tech things that could be easier but overall it is a very easy program to navigate, post, and share with a wide audience.“ October 20, 2023 EB Edith B TeacherPrimary/Secondary Education, 51 - 200 employeesUsed the software for: More than 2 years. “Messaging individuals or posting to all families is very straightforward, quick and easy.“ May 31, 2022 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Innovation Lab Teacher 3rd-5th gradd Education Management Used the software for: 2+ years ### "Easy to use communication tool with educators and parents" May 19, 2021 5.0 Overall, it is a great tool and I enjoy using it. I like that they have an app or can use it on my computer. I just hope they make the photo feature easier to use and less clunky! Pros I like that I'm easily able to write messages to the parents of our students. Each week we send an update of what is going on in class, share photos, send any important reminders, and highlights of the week. Parents can "appreciate" or "like", comment, and message us through it as well. We can also share links to important events as well. We have it set up so we can choose grade levels, teachers, etc. who we want to send the message. We can also change settings so it is pushed out right away or for parents to get notifications at their preferred time. All school announcements are also used on it. Our health screening survey during COVID was also done on ParentSquare so it was multifuncitonal. Cons I dislike that it is not user-friendly to add attachments and photos, this really could be improved to make it easier. It also takes photos a long time to upload. I've had the app crash when downloading a few times. The app allows me to add photos from my phone or iPad, but it is confusing how to select them and doesn't always work. Review Source SZ Sheryl Z. Executive Director Education Management Used the software for: 1-2 years ### "ParentSquare is Great for Schools - if you can get it set up." October 20, 2023 5.0 Overall it is a fabulous program once it is set up. There are a couple of tech things that could be easier but overall it is a very easy program to navigate, post, and share with a wide audience. Pros ParentSquare is almost everything we have ever wanted in a program. It stores parent phone numbers and emails, communicates with them in their preferred method, and is easy to navigate. It really is a great program! Cons The program was a beast to get started and implemented. They put out papers that are supposed to explain how to set it up but even our tech company had trouble understanding what needed to be done. I really struggled to set it up. I told them if I had known how hard the set-up would be, I'm not sure I would have purchased it. That said, once it is set up, it's a great program. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Parent Square keeps the contact information updated daily. Constant Contact would need an upload if you needed to send out emergency information so you were sure you got everyone. That's time you don't have in an emergency. Review Source JS Jared S. App Auditor Analytics Consumer Electronics Used the software for: 2+ years ### "Don't be lost in your choice deciding which product to find yourself in." February 4, 2022 3.0 It's technically good in that a live customer support agency can assist. Pros Maps are the most needed needed and updates ate frequent. Cons It's missing the majority features others have but isn't necessary for its core audience. Review Source LG Leslie G. Director of Special Education Education Management Used the software for: 6-12 months ### "Comprehensive App" June 16, 2025 5.0 I have had great expereince with parent square and I have used a variety of apps to cummunicate with parents. I love that it is contained within our school district. It has supported my needs to document communications with parents and teachers. Pros Parent Square is a comprehensive app that let's you privately communicate with parents, teacher's or the school community. The communication is documented with a date stamp and time. The communication can be sent to an individual or a group. Attachments can be added. It will send a text to your phone if you received a message. Cons The only con was that I didn't initially know I could receive a text. This was a quick click of a button. If a parent clicks the individual button rather than group button, a person does not know if the message was just sent to you or a rather a group of individuals/teachers. Review Source NT Nicoleq T. office assistant Education Management Used the software for: 6-12 months ### "Review on PS" March 12, 2025 5.0 I have a good experience with Parent Square. Pros I like how it is accessible for parents and staff members where it is a space to communicate. Cons Nothing really, everything is great with it! Review Source TW Taylor W. Construction Engineering Civil Engineering Used the software for: 6-12 months ### "Happy As Can Be!" May 8, 2024 5.0 Pros I have never felt so comfortable & so involved with what my little one is doing at school. The teacher is able to post pictures throughout the day of their activities, post updates for the parents, send reminders about upcoming events - the parent-teacher communication abilities are endless here! Cons I still have not found other kid's parent's contact information, but that may be a separate feature that the teacher has not enabled. Review Source AA Ana A. Teacher Primary/Secondary Education Used the software for: 1-2 years ### " Great teacher/parent communication" July 24, 2022 5.0 Excellent tool. Great way for my parents to keep me updated on any concerns or questions. It pops up on the parent's phone like a text message if that's their preferred way to receive messages. Pros It streamlines parent communication or your announcements. If, for example, you have open house meetings, you can create a calendar and have parents schedule the time they'd like to meet based on the availability on the calendar. Let the technology do the tedious work while you focus on something else. I can attach videos, pictures, documents, links and flyers to my messages. Cons When you're in the middle of composing a message and you click out of it, whether by accident or to do something else, it does not save the message you were already composing. Everything is gone. You'll have to remember what you wrote and type it all over again. Review Source VR Verified Reviewer CCN Higher Education Used the software for: 2+ years ### "Parent User" June 17, 2022 5.0 Pros It provides an easy form of communication with my children's schools! Nothing complicated about it. Cons I've not had any negative issues with Parent Square on my side. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) The school made the switch Review Source VR Verified Reviewer Human Resources Education Management Used the software for: Less than 6 months ### "Confusingggggg!" June 23, 2020 2.0 I'm sure there are good intentions and plans for this app, but it's not currently user friendly and hope that is a focal point of developers. Pros The apps is good for educators to send communications to parents and students via smartphone. The pop up notifications allow for instant knowledge that a new announcement has been posted. Cons Using the apps is extremely confusing and not user friendly. Participating in polls, or "liking" posts and making reactions was impossible for me to figure out (I still can't do it and I consider myself pretty tech savvy). Forms from the app couldn't be completed on my smart phone, I had to log onto the computer to do it which defeated the purpose. Review Source Response from ParentSquare June 24, 2020 I'm sorry you're frustrated by the ParentSquare app! The app is one of many ways parents, teachers, students and staff can access everything from district announcements to one-to-one messaging with teachers, for multiple schools, and multiple districts. For posts you should be able to click the HEART icon next to the post title to appreciate it right from the list view. Or you can open the message, and scroll to the bottom, click Appreciate on the right hand side. I wonder what OS version you're running - if it's recent, these instructions should be valid. Polls - we do have a built in survey tool that's pretty straightforward, but not all schools or districts use it - some will link to an external site. Since schools have so many varied forms for enrollment, address verification, media releases, covid-19 health screening, they can be complex on mobile. I'd love to know more details as we're constantly improving the platform based on feedback. - Paula and the ParentSquare Team VR Verified Reviewer Blogger Marketing and Advertising Used the software for: Less than 6 months ### "Great for school communication" August 5, 2021 5.0 Pros My children's school just started using this software for all schools in our county. I have three children in the school system and ParentSquare makes it very simple to keep track of their school and class announcements. Cons I have not run into any issues with this software Review Source EB Edith B. Teacher Primary/Secondary Education Used the software for: 2+ years ### "ParentSquare for seamless communication" May 31, 2022 5.0 Overall, I love having ParentSquare as our unified communication tool. Families know to look for important information on ParentSquare. Pros For most features, ParentSquare is easy to use. I can quickly message a parent and hear back equally quickly because of the mobile app. Messaging individuals or posting to all families is very straightforward, quick and easy. Cons If you get into some other features such as parent/teacher conferences, polls, etc, ParentSquare is a little less user friendly. Things can be buried and if you only use them once a year, it's hard to remember where it's buried. Unless you can phrase your question perfectly, support is not always helpful. Review Source kA kristina A. health office aide/attendance Education Management Used the software for: 1-2 years ### "Parent Square daily user" March 8, 2022 4.0 The parents that use this app find it helpful. I do like the feature where messages go to text. It's been very helpful when the health office needs to locate a parent. Parents are not always able to answer phone calls at work but will usually answer a text. Pros I like the feature where most non-English speakers can communicate with me and the software translates into the language of their choice. I do however wish there were a few more language choices. We have 17 languages in our building . Cons It's very frustrating that it's not easier to find past messages( from months ago) from a specific person. I needed to track a communication history with a parent for our social worker and it was hard to quickly find the info I needed. Review Source MF Maria F. Professor Education Management Used the software for: Less than 6 months ### "A mess" August 23, 2020 1.0 Pros I do not like anything about it, I wish we were not forced to use this. Cons As a parent using this, this platform is a mess. Was difficult to install, has not synced my kids’ information correctly, and I can’t edit anything. If there is a problem, I have to call the school and ask them to fix it, versus being able to edit my own profile. The customer support was not helpful, either. I REALLY dislike this software. Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) Was forced to by school district. Review Source Response from ParentSquare August 31, 2020 I'm sorry that you've had trouble getting your account set up! ParentSquare synchronizes with each school's internal student information database, containing details provided by families (on forms, during enrollment, etc.). Your details come from the student database to make sure only actual parents and guardians are registered and student privacy is maintained. It sounds like your school(s) doesn't allow changes in ParentSquare which is very common -if they make the changes in the school database, ParentSquare will automatically update after the daily sync. I'm sorry if you reached out to us and didn't get the help you wanted: school administrators are actually the point of contact for parents. Our Support team is geared to support the schools, especially as we're not authorized to change any contact details: only schools can, to maintain security. We do have FAQs for parents here: http://blog.parentsquare.com/blog/2020/7/15/help-please-frequently-asked-parent-questions JA Jeff A. Instructional Technology Coach E-Learning Used the software for: I used a free trial ### "ParentSquare" March 17, 2024 5.0 Its been great. It is a user friendly product that helps us communicate at many levels. Pros It is an easy product to use, and also has a video library to learn how to do anything. Cons If this is used by all teachers, then it works really well. We are rolling it out now to our district but teachers already feel comfortable with their own apps. If this becomes the standard, it will be great. Review Source MF Miranda F. HRM Transportation/Trucking/Railroad Used the software for: 1-2 years ### "ParentSquare" October 27, 2023 5.0 Pros I am a parent who uses this software for my children at school. This is a great tool to keep parents and teachers informed of what events are taking place, receiving updates regarding your child's progress etc. I would highly recommend to anyone. Cons Absolutely no complaints about this software Review Source JT Jacob T. Digital Content Specialist Education Management Used the software for: Less than 6 months ### "New Communication Platform" August 30, 2022 5.0 Pros I like you can view statistics of each message that is sent down to delivered/undelivered, read/unread. Makes it great to know if my students are reading the message I am sending out. Cons I have a couple of groups setup to communicate with the various clubs I run. I've noticed within those groups there is no way to print off a master list of just the students names. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) District Decision Review Source TC Tarah C. Teacher Education Management Used the software for: 6-12 months ### "Seamless Parent Communication with ParentSquare" May 25, 2021 5.0 Pros ParentSquare is a smooth way to communicate easily with groups of parents. I am a specialist at my school....(think: Music, Art, Gym, etc.) so I teach a large number of groups of students. ParentSquare makes it so I don't need endless distribution lists to reach out to my families. Also, parents can easily send me a direct message. It also allows me to communicate one on one with families, and when they send me a direct message, it pops into my email inbox. It's easy to send updates on learning, including photos and videos of students. Overall, I think ParentSquare is a great tool for teachers to communicate with families. Cons I can't think of much that I would change about the software. Review Source MF MaryBeth F. Attendance Education Management Used the software for: 6-12 months ### "Attendance review" May 4, 2021 4.0 It is useful and easy to use, but does need some improvement with being able to forward and print off a message Pros The product is easy to use and that I can reach out to parents instead of using the phone. Cons I would like to get a copy of my email to a parent sent to me after I send it to the parent. I have also found that when a teacher tries to forward me a copy of a message from a parent I do not get the message. Review Source DB Danielle B. Teacher Education Management Used the software for: 6-12 months ### "Parent square is a great tool!" April 1, 2024 5.0 Pros I love that you can add all families in one place to not only get classroom notifications but the school as a whole. You can send messages and photos/videos in real time Cons It can be a little confusing if you are a parent and an educator. You have to make sure you havs your class selected before sending out a message Review Source IH Ivy H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good school communication tool" March 26, 2023 5.0 Pros I like the ability to view messages when I'm ready. Cons I'm not sure what l would change since I've been using it for a few months Review Source Similar Products Featured