# Sapia Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sapia Software - reviews, pricing plans, popular comparisons to other Recruiting products and more. Source: https://www.capterra.com/p/198437/PredictiveHire/ --- # Sapia Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sapia ## What is Sapia? Through a smart online chat, Sapia’s Ai Smart Interviewer finds your perfect matches and progresses them directly to a video interview for your hiring team to review. Just two stages, and you’ve found the right talent for the job. Everyone gets personalized insights from their interview - no one is ghosted. Some of the most trusted global brands use Sapia to automate their volume hiring. It’s quick to get started, with options ranging from off-the-shelf to bespoke interview experiences. ## What is Sapia used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Assessment](https://www.capterra.com/assessment-software/)[AI Interview Agent](https://www.capterra.com/ai-interview-agent-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sapia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://sapia.ai&name=Sapia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sapia 4.6 (18) VS. [4.7 (196)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting Price $1 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 4.6 (195) Value For Money 4.8 (17) Value For Money 4.6 (180) Customer Service 4.8 (17) Customer Service 4.7 (179) ## Sapia alternatives Highest Rated [5.0 (52)](https://www.capterra.com/p/267592/Canditech/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [EasyHire](https://www.capterra.com/p/150387/EasyHire/) [4.5 (59)](https://www.capterra.com/p/150387/EasyHire/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [TestGorilla](https://www.capterra.com/p/203823/TestGorilla/) [4.1 (266)](https://www.capterra.com/p/203823/TestGorilla/reviews/) Starting price $1700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Evalart](https://www.capterra.com/p/211129/Evalart/) [4.8 (41)](https://www.capterra.com/p/211129/Evalart/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Sapia Overview ### Which roles and teams benefit most from Sapia? Sapia is most used by HR leaders, talent acquisition teams, and people operations managers who need to streamline hiring and improve candidate screening. Talent and culture leaders use it to support fairer assessments, while HR project and delivery managers rely on it to standardize recruitment workflows and reduce manual coordination. Answer based on 18 reviews Overview ### What company size and specific industries is Sapia built for? Sapia is designed for organizations and RPOs with high-volume hiring needs for frontline roles. It fits companies recruiting in retail, sales, customer service, contact centres, airlines, and graduate hiring programs, making it suitable for businesses that regularly fill large numbers of entry-level and customer-facing positions. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Sapia? Sapia offers applicant tracking and recruitment management, plus AI candidate scoring, bias detection, and human-in-the-loop review. It also includes customizable questions, tests, and branding, along with aptitude testing, personality testing, skills assessment, candidate comparison, reporting and analytics, alerts, and multi-channel communication. Integrations ### Which third-party tools and platforms does Sapia integrate with? Sapia integrates with 8 third-party platforms for recruiting and HR workflows, including Cornerstone, Kallidus Recruit, Lever, SnapHire, Tribepad, Workday HCM, SAP SuccessFactors HCM, and SAP Business One. These integrations cover applicant tracking, talent management, and core HR systems. Getting Started and Support ### What training and onboarding options does Sapia offer? Sapia provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover structured group learning, documentation offers written reference material, and videos provide self-paced product walkthroughs for teams getting started. Getting Started and Support ### What customer support options does Sapia offer? Sapia provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available about support quality, response times, or common issues, so the support experience cannot be described beyond these listed channels. ## Features AI summary Based on 11,025 Recruiting reviews Capterra reviewers highlight these as the features buyers value most when choosing recruiting software: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Sapia includes **Applicant Tracking**, which gives hiring teams a clear way to follow candidates through each stage of the recruiting process. However, it does not include **Application Management** or **Job Posting**. Instead, it offers **Candidate Management** (**45%**), which can still support recruiter workflows by helping teams organize candidate information and maintain visibility into talent pipelines. Together, these features help businesses keep hiring activity organized and make it easier for teams to manage applicants efficiently. Candidate Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Assessment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Scoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment Test/Quiz Creation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create or build customized tests and quizzes Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Candidate Scoring Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process Sapia 34 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process Supports AI-generated content labeling or disclosure requirements. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Measure for aptitude to uncover talents, reveal strengths and assess performance Creation, administration, and evaluation of assessments or tests Automatically score assessment results Uses AI for bias scoring on interview questions and scoring Track and manage schedules and meetings via an integrated calendar Compare candidate¿s testing results against each other and against set benchmarks Build, track, and maintain relationships with candidates Add customized logos and colors to align with company branding Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Create tailored assessments that test for specific relevant skills Reminders sent via email Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process. Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Review or test a specific candidate's skills Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Exams administered online via computers or other electronic devices Identify work styles and characteristics to determine behavioral fits Assessing skills & knowledge of job candidates A set of pre-made tests offered by a third party Pre-written repository of questions that can be reused within a course or for assessment or interviews Tools to find, assess, and hire suitable candidates for a job within an organization View and track pertinent metrics to find patterns and gain insights from data Automatically calculate score after the assessment Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Create or build customized tests and quizzes Create tools to measure student retention of learning material and lessons Get Advice We can help you find the software with the features you need. Features 4.5 (18) 4.5 Based on 18 reviews ## Pricing Value for money 4.8 (17) Basic $1.00 Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ Lever](https://www.capterra.com/p/142452/Lever/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ Tribepad](https://www.capterra.com/p/149593/Applicant-Tracking-Software/)[ SnapHire](https://www.capterra.com/p/181946/Aotal/)[ Cornerstone](https://www.capterra.com/p/148825/Cornerstone/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (17) 4.8 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 18 reviews Filter by rating 5(13) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DS Danielle S. Regional HR Director APAC Medical Devices ### "disrupting the psychometric assessment industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2021 PH helps us to provide a unique and comprehensive recruitment process for candidates. PH helps us to understand candidates and their fit with our culture and values. Pros easy to use. we've not yet integrated with our HRIS, however, it is possible and may do in the future. Cons There is nothing that I do not like. The software is new and PH are improving on it all the time. However, it is a great start and adds a great deal of value to the recruitment and selection process. It adds a great deal of value and impact for our low volume recruitment needs. If I was working on high volume projects, PH would be the only tool/software I would consider. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jade D. Talent & Resourcing Manager Utilities ### "How PredictiveHire is helping us transform the way we identify talent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2021 Our experience with Predictive Hire has been fantastic. Not only have we been able to save ourselves a significant amount of time in assessing talent suitability to shortlist, it also meets our broader objectives of removing bias from our selection process and improving our candidate experience. Pros What we find most valuable about this software, is the ability for us to create shortlists of candidates in an unbiased way, which is relevant to the capabilities required for the role (through targeted interview questions). The candidate experience is also paramount, and the ability for candidates to undertake an unbiased assessment process which is simple and provides constructive feedback, means that candidates - even if not selected - felt their abilities were fairly assessed, and their experience was positive. The data provided by PredictiveHire also provides a great baseline for us to explore with candidates in phone screening and interviews. Cons If we were able to integrate PredictiveHire in to our ATS this would provide a more seamless experience for our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jeff U. Head of Talent Retail ### "A real game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 A great business with a great team. Absolutely understood us as the customer and worked at the extreme pace that was required. Excellent project management throughout the implementation. Very proactive in terms of providing data insights and making improvements. A true partnership. Pros The simplicity of the product for the recruiting manager is superb. Very easy to use with minimal training but maximum effectiveness. For the candidate experience, being able to give something back to every candidate that supports them fully whether they are successful or not. Cons To date, I have not seen anything that I am unhappy about with the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Client Director Education Management ### "Intuative but needs easier access to data" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 November 13, 2020 it was good but perhaps we were just too small to use it from our programme as the system wasn't calibrated to our candidates until 50 people had been through and tht was too late to change... Pros The product was very easy to use and especially the collibration tool of live interview was really helpful in our all hands wash up Cons the data was hard to get and slow. when we got it, it was just a dump. it would be great to get a report Reasons for choosing Sapia for the caolibration option and the presumption tht data would beeasier to pull out after wards Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 20, 2020 Thank you for your feedback, we have now deployed the ability to export results (in a more meaningful format in csv) from the platform itself (therefore it is now self serve). We would welcome the opportunity to work with you on the type of insight report you would like to generated - to ensure its meaningful. AD Angela D. Head of Talent & Culture APAC Food & Beverages ### "Great product, candidate experience, and incredibly easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2020 PredictiveHire were very easy to deal with and incredibly responsive. Pros Ease of Use for the Talent Team and for Leaders accessing the tool who all commented on how easy it was to navigate. I also really liked the positive candidate experience. Cons There wasn't anything I did not like. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Rhonda L. People Director Outsourcing/Offshoring ### "Absolute Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 30, 2020 Outstanding. So easy to work with. Pros What is not to like! It is candidate friendly, easy to use, gives everyone the opportunity of an inclusive interview. It practically eliminates time and resources that are needed in a traditional recruitment model. Cons None. PredictiveHire are super quick at development. It is agility at its best. Any minor improvements that we suggested were implemented swiftly. Reasons for choosing Sapia Simplicity of product. My view is that PredictiveHire has the most candidate friendly product and truly removes bias from any recruitment process. The team are fantastic to work with, they make it easy and embrace their entrepreneurial spirit. They are not bound by a fixed product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CP Christie P. Head of HR Operations Civic & Social Organization ### "Takes the guesswork out of deciding best cultural fit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2020 PredictiveHire allows us time to focus on value add for our hiring managers and recruiters and spend less time on the administrative process of recruitment. It does not appear as a psychological assessment, the traditional process that did not work for us in the past and was far more expensive to deploy than PredictiveHire. Pros The First Interview tool is fabulous. It allows us to streamline our interview and application process, taking much of the guess work out of deciding whether or not a candidate will be a good cultural fit. We use this for our bulk group assessment centre recruitment where it would be time consuming to sift through every single application (100+) and where we are seeking points of differentiation. Candidates love it too, getting their own personal insights. It adds value to everyone that uses it. Cons We are still awaiting integration with LiveHire, our recruitment applicant tracking system. However that is not really a PredictiveHire issue. It would be helpful to have everything from our one platform but does not impact too greatly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Simone M. Talent Acquisition Partner Civic & Social Organization ### "Excellent User & Candidate Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 Excellent,a great tool and a time saver especially with bulk recruitment! Another selection tool to add to other more traditional screening methods. Pros The system is really easy to use from a recruiter and candidate perspective with the personal insight/ areas for development my favourite and most valued tool. The Candidate Report comes back very quickly with really valuable information and deep insights which assist with the selection process. Cons An edit feature has now been added but previously candidates wren't sure how to edit responses. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JS Josh S. Delivery Manager Human Resources ### "Positive User Experience! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 29, 2020 Very positive experience. We used both FirstInterview (FI) and LiveInterview systems (LI). FI helped us effectively and efficiently screen 2500+ candidates through a graduate recruitment program we conducted for a FMCG client. The quality that attended our Engagement Centres was fantastic! LI supported us to then be able to be able to talk through these candidates in a robust yet efficient way! Both systems were easy to use, looked great and we didn’t face any tech issues. All in all, PH helped us ensure that the program ran smoothly… and our client loved it too! We really do appreciate the support and look forward to using it with our other clients! Pros \* Interface has a nice look and feel \* The system is easy to use and is very intuitive \* Good quality of candidates progressed through to the next stage of recruitment \* Provides candidates with immediate feedback and provided a positive user experience \* Excellent customer service - \[SENSITIVE CONTENT HIDDEN\] is a rock star and an absolute asset to the business! Cons Nil. PredictiveHire were open to feedback and partnered well with us. As more features continue to be implemented from their roadmap, this will further support the business. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KR Kate R. Associate Director Human Resources ### "Easy to use and great personal insights!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2020 Pros Able to be easily accessed from your phone, extremely easy to use, great insights from the feedback given Cons Nothing - also if there is any challenges you are proactively asked for feedback on completion so that real time changes can be made to improve user experience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/198437/PredictiveHire/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.