---
title: "Sapia Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sapia Software - reviews, pricing plans, popular comparisons to other Recruiting products and more."
source_url: "https://www.capterra.com/p/198437/PredictiveHire/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Sapia Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sapia

## What is Sapia?

Through a smart online chat, Sapia’s Ai Smart Interviewer finds your perfect matches and progresses them directly to a video interview for your hiring team to review. Just two stages, and you’ve found the right talent for the job. Everyone gets personalized insights from their interview - no one is ghosted. Some of the most trusted global brands use Sapia to automate their volume hiring. It’s quick to get started, with options ranging from off-the-shelf to bespoke interview experiences.

## What is Sapia used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Assessment](https://www.capterra.com/assessment-software/)[AI Interview Agent](https://www.capterra.com/ai-interview-agent-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1

Per User, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sapia?[Manage this product listing](https://www.g2.com/products/predictivehire-sapia-ai/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sapia

4.6 (18)

VS.

[4.5 (59)](https://www.capterra.com/p/150387/EasyHire/reviews/)

Starting Price

$1

per user, per month

Starting Price

$49

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (18)

Ease Of Use

4.4 (59)

Value For Money

4.8 (17)

Value For Money

4.5 (44)

Customer Service

4.8 (17)

Customer Service

4.4 (49)

## Sapia alternatives

Highest Rated

[5.0 (53)](https://www.capterra.com/p/267592/Canditech/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (91)](https://www.capterra.com/p/145622/Prevue-Assessments/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Wamly](https://www.capterra.com/p/228733/Wamly/)

[4.7 (21)](https://www.capterra.com/p/228733/Wamly/reviews/)

Starting price

$3675.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228733/Wamly/)

[Evalart](https://www.capterra.com/p/211129/Evalart/)

[4.8 (41)](https://www.capterra.com/p/211129/Evalart/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211129/Evalart/)

## FAQs about Sapia

Overview

### Which roles and teams benefit most from Sapia?

Sapia is most used by talent acquisition leaders, recruiters, and talent management teams to screen candidates, manage early-stage hiring, and support consistent selection decisions. HR directors, people and culture leaders, and HR operations managers use it to standardize recruitment processes, while HR project and delivery managers oversee implementation and hiring workflow adoption.

Answer based on 18 reviews

Overview

### What company size and specific industries is Sapia built for?

Sapia is designed for organizations and RPOs with high-volume hiring needs, especially those recruiting for frontline roles. It is built for sectors such as retail, sales, customer service, contact centres, airlines, and graduate hiring programs, making it a fit for employers managing frequent candidate intake.

Features and Usability

### What are the key features of Sapia?

Sapia includes applicant tracking and recruitment management, plus video interviewing and multi-channel communication for candidate interaction. It also offers AI candidate scoring, bias detection, automatic grading, and human-in-the-loop review. Additional features include aptitude testing, personality testing, customizable questions, reporting/analytics, and customizable reports.

Integrations

### Which third-party tools and platforms does Sapia integrate with?

Sapia integrates with 7 third-party platforms for recruiting and HR workflows, including Cornerstone, Lever, SAP Business One, SAP SuccessFactors HCM, SnapHire, Tribepad, and Workday HCM. These catalog integrations cover applicant tracking systems and human capital management tools used to manage hiring and employee data.

Getting Started and Support

### What training and onboarding options does Sapia offer?

Sapia provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars offer scheduled group instruction, documentation gives written reference material, and videos provide self-paced learning resources for teams getting started.

Getting Started and Support

### What customer support options does Sapia offer?

Sapia provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support issues, so the support experience cannot be assessed from user comments.

## Features

AI summary

Based on 11,304 Recruiting reviews

Capterra data shows that buyers of recruiting software rank the following features as their top priorities:

-   **Application Management** (**46%** of reviewers rated this feature as critical)
-   **Applicant Tracking** (**47%**)
-   **Job Posting** (**49%**)

Sapia supports **Applicant Tracking**, which gives hiring teams a clear way to follow candidates through each stage of the recruiting process. However, it does not include **Application Management** or **Job Posting**. Instead, it offers **Candidate Management** (**45%**), another feature reviewers see as important for organizing candidate information and keeping talent pipelines up to date, helping businesses manage applicants more efficiently and make faster hiring decisions.

Candidate Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Assessment Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Scoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically calculate score after the assessment

Test/Quiz Creation

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create or build customized tests and quizzes

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Candidate Scoring

Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process

Sapia 35 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI Candidate Scoring: Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process
- AI Disclosure: Supports AI-generated content labeling or disclosure requirements.
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Aptitude Testing: Measure for aptitude to uncover talents, reveal strengths and assess performance
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automatic Grading: Automatically score assessment results
- Bias Detection: Uses AI for bias scoring on interview questions and scoring
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Comparison: Compare candidate¿s testing results against each other and against set benchmarks
- Candidate Management: Build, track, and maintain relationships with candidates
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Tests: Create tailored assessments that test for specific relevant skills
- Email Reminders: Reminders sent via email
- Engagement Automation: Automates reminders, follow-ups, and surveys to maintain engagement and track experience throughout a process.
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Human-in-the-loop (HITL): Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.
- Individualized Assessments: Review or test a specific candidate's skills
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Online Tests: Exams administered online via computers or other electronic devices
- Personality Testing: Identify work styles and characteristics to determine behavioral fits
- Pre-Employment Testing: Assessing skills & knowledge of job candidates
- Pre-made Test Library: A set of pre-made tests offered by a third party
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scoring: Automatically calculate score after the assessment
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Test/Quiz Creation: Create or build customized tests and quizzes
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Video Interviewing: Run synchronous or asynchronous video interviews

---

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We can help you find the software with the features you need.

Features

4.5 (18)

4.5

Based on 18 reviews

## Pricing

Value for money

4.8 (17)

Basic

$1.00

Value for money

4.8 (17)

4.8

Based on 17 reviews

## Integrations

[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Lever](https://www.capterra.com/p/142452/Lever/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

Tribepad](https://www.capterra.com/p/149593/Applicant-Tracking-Software/)[

SnapHire](https://www.capterra.com/p/181946/Aotal/)[

camLine](https://www.capterra.com/p/148825/Cornerstone/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.6

Based on 18 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(13)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

T&

Talent & Resourcing Manager

Talent & Resourcing Manager

Used the software for: Less than 1 year

### "How PredictiveHire is helping us transform the way we identify talent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2021

Our experience with Predictive Hire has been fantastic. Not only have we been able to save ourselves a significant amount of time in assessing talent suitability to shortlist, it also meets our broader objectives of removing bias from our selection process and improving our candidate experience.

Pros

What we find most valuable about this software, is the ability for us to create shortlists of candidates in an unbiased way, which is relevant to the capabilities required for the role (through targeted interview questions). The candidate experience is also paramount, and the ability for candidates to undertake an unbiased assessment process which is simple and provides constructive feedback, means that candidates - even if not selected - felt their abilities were fairly assessed, and their experience was positive. The data provided by PredictiveHire also provides a great baseline for us to explore with candidates in phone screening and interviews.

Cons

If we were able to integrate PredictiveHire in to our ATS this would provide a more seamless experience for our team.

MT

Manager Talent Acquisition

Manager Talent Acquisition

Used the software for: Less than 1 year

### "Volume Recruitment Time Saver"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 18, 2020

We have been able to gradually introduce Predictive Hire as we have launched various recruitment campaigns over the past 6-12 months which has allowed us to build each candidate profile and build on the technology as we progress. Predictive Hire have been collaboratively and we're enhancing through each and every process. The reporting tools and feedback is simplified and easily interpreted and again is something we continue to work together on to ensure it's suitable for all of our stakeholders. The dynamic nature of working with Predictive Hire in comparison to other larger technology providers makes it a great relationship.

Pros

The team are response to all requests for support and feedback on potential system enhancements. The team are collaborative in designing tailored job profiles for our organisation. The candidate feedback has been positive and it has reduced the time and resources we require to screen the extremely high volume of applicants we receive as an organisation for our campaign recruitment where we hire a high volume of applicants for specific projects.

Cons

We're still working through integrations with our software, which does create some additional manual work with updating both platforms however we have still been able to see the benefits of predictive hire. As it's a new technology there is education required with Hiring Managers and stakeholders to build trust in the tool and therefore in our processes.

CD

Client Director

Client Director

Used the software for: Less than 1 year

### "Intuative but needs easier access to data"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

November 19, 2020

it was good but perhaps we were just too small to use it from our programme as the system wasn't calibrated to our candidates until 50 people had been through and tht was too late to change...

Pros

The product was very easy to use and especially the collibration tool of live interview was really helpful in our all hands wash up

Cons

the data was hard to get and slow. when we got it, it was just a dump. it would be great to get a report

RH

Regional HR Director APAC

Regional HR Director APAC

Used the software for: 1-3 years

### "disrupting the psychometric assessment industry"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2021

PH helps us to provide a unique and comprehensive recruitment process for candidates. PH helps us to understand candidates and their fit with our culture and values.

Pros

easy to use. we've not yet integrated with our HRIS, however, it is possible and may do in the future.

Cons

There is nothing that I do not like. The software is new and PH are improving on it all the time. However, it is a great start and adds a great deal of value to the recruitment and selection process. It adds a great deal of value and impact for our low volume recruitment needs. If I was working on high volume projects, PH would be the only tool/software I would consider.

DI

Director

Director

Used the software for: Less than 1 year

### "Recruiting will never be the same! Game changing AI Hiring Tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2020

Our recruitment campaigns now boast reduced bias, increased diversity, faster hiring decisions, an amazing candidate experience ... delivered by great tech, a fresh user experience platform and an amazing support staff. What more can I say?

Pros

Bare with me - raving fan inbound! I love, love, LOVE the breadth and depth of this AI screening tool! We've launched on a number of client campaigns and the results have been outstanding. To name a few: - PH has increased our process efficiency, reducing the time impact on candidates; with decreased number of stages and engaging technology generating faster results, supporting quicker decisions and faster outcomes for all parties. This has resulted in stronger candidate engagement across the hiring process, even in the competitive employment markets! - The candidate personality feedback report is scarily accurate! Candidate's have told us they are delighted to receive such insights so early on, which is so hard to achieve in high volume campaigns! It's a real brand point of difference we're benefiting from! - Diversity you can see! PH promises diversity and reduced bias - and they deliver! The data we have access to from the platform keeps us updated on these key metrics (eg gender, ethnicity), but we've seen, heard, and felt the diversity come through the process. Our final hires demonstrate a diversity of thinking, communication, and mindset beyond expectation. Our clients are raving! - My team is ecstatic! My team is able to focus on what really matters, no longer knee-deep in a sea of CVs, my team are able to be the specialists they seek to be! The additional time gained from using PH has allowed my team to focus on the high impact and value add tasks that matter.

Cons

Nothing, because every time I've had a request, idea, adjustment, the PH team have made it happen. Nothing seems too hard for these guys, the customer service is fantastic and the speed they operate at it is incomparable.

PD

People Director

People Director

Used the software for: Less than 1 year

### "Absolute Game Changer"

5.0

September 6, 2020

Outstanding. So easy to work with.

Pros

What is not to like! It is candidate friendly, easy to use, gives everyone the opportunity of an inclusive interview. It practically eliminates time and resources that are needed in a traditional recruitment model.

Cons

None. PredictiveHire are super quick at development. It is agility at its best. Any minor improvements that we suggested were implemented swiftly.

DT

Director, Talent Management - NSW & ACT

Director, Talent Management - NSW & ACT

Used the software for: 1-3 years

### "The future of volume recruitment!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2020

I collaborated with the \[SENSITIVE CONTENT HIDDEN\] of PredictiveHire to introduce this innovative product to many of my large government clients, for use as an online screening tool as part broader volume recruitment processes (eg graduate programs)

Pros

PredictiveHire meets the needs and challenge many of my clients are facing today - how do they manage high volume recruitment processes in a streamlined and cost effective way, while still delivering a great candidate experience and quality hiring decisions! With PredictiveHire you leverage the latest in data analytics and tech to maximize efficiency & effectiveness; and the candidate experience is fresh and engaging, with great feedback!

Cons

Nil - the product is great and constantly evolving!

HO

Head of Talent

Head of Talent

Used the software for: Less than 1 year

### "A real game changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 26, 2020

A great business with a great team. Absolutely understood us as the customer and worked at the extreme pace that was required. Excellent project management throughout the implementation. Very proactive in terms of providing data insights and making improvements. A true partnership.

Pros

The simplicity of the product for the recruiting manager is superb. Very easy to use with minimal training but maximum effectiveness. For the candidate experience, being able to give something back to every candidate that supports them fully whether they are successful or not.

Cons

To date, I have not seen anything that I am unhappy about with the product.

HO

Head of HR Operations

Head of HR Operations

Used the software for: Less than 1 year

### "Takes the guesswork out of deciding best cultural fit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2020

PredictiveHire allows us time to focus on value add for our hiring managers and recruiters and spend less time on the administrative process of recruitment. It does not appear as a psychological assessment, the traditional process that did not work for us in the past and was far more expensive to deploy than PredictiveHire.

Pros

The First Interview tool is fabulous. It allows us to streamline our interview and application process, taking much of the guess work out of deciding whether or not a candidate will be a good cultural fit. We use this for our bulk group assessment centre recruitment where it would be time consuming to sift through every single application (100+) and where we are seeking points of differentiation. Candidates love it too, getting their own personal insights. It adds value to everyone that uses it.

Cons

We are still awaiting integration with LiveHire, our recruitment applicant tracking system. However that is not really a PredictiveHire issue. It would be helpful to have everything from our one platform but does not impact too greatly.

TA

Talent Acquisition Partner

Talent Acquisition Partner

Used the software for: Less than 1 year

### "Excellent User & Candidate Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2020

Excellent,a great tool and a time saver especially with bulk recruitment! Another selection tool to add to other more traditional screening methods.

Pros

The system is really easy to use from a recruiter and candidate perspective with the personal insight/ areas for development my favourite and most valued tool. The Candidate Report comes back very quickly with really valuable information and deep insights which assist with the selection process.

Cons

An edit feature has now been added but previously candidates wren't sure how to edit responses.

[View all Reviews](https://www.capterra.com/p/198437/PredictiveHire/reviews/)

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