# HexaFair Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HexaFair the right Event Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198442/HexaFair/reviews

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HexaFair

4.5 (16)

[View alternatives](https://www.capterra.com/p/198442/HexaFair/alternatives/)

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Last updated March 13th, 2026

# Reviews of HexaFair

Ease of use

4.4

Customer Service

4.8

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hernan R.  
Executive Director  
Financial Services  
Used the software for: Less than 6 months

### "Welcome to the Matrix!!"

March 1, 2022

5.0

So far is very good, of course, it has a learning curve but it does what it says it does.

Pros

As I started diving deeper into its training video library I discovered that it is a well thought and developed virtual fair application. It is the missing piece I needed to change my virtual presentations, of course, I will keep using zoom and google meets day today (very hard to walk away from them, is like stop breathing) and I will keep using live webinars for people like me that do 90% of my business activities online, you need to switch around your presentation styles and environments to keep your audience interested and engaged. for monetization purposes sponsored booths are perfect and it increases your credibility and you can hedge your position for others to collaborate with you to piggyback on their networks = more potential clients.

Cons

I like to see VR headset capabilities in all levels of subscription, a minimum of 2 organizer seats at every level, and webhooks.

Alternatives considered

[RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)

Reason for choosing HexaFair

Price point and LTD in Appsumo

Review Source

Response from HexaFair

March 2, 2022

Thank you for your feedback. We are working hard on VR Headset support in Q3 2022 quarter.

MS

Martin S.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product, improvements required"

February 19, 2022

4.0

We will consider and continue working with Hexafair in the future. The team and account manager are always happy and ready to help. The communication chain is short and you can easily reach out to them via email and other channels.

Pros

We have been using the Virtual Expo for q while now for a customer project. It is easy to use and navigate. Also, the end-user feedback is very good. I love working with the team at Hexafair. They are always ready to help and check if we have questions and there is always an answer for us within a short turnaround time.

Cons

The version we are using does not allow us to stream Facebook and Youtube streams but I hope this will be considered in the next releases. Although the virtual experience is great, I think one can add just a little extra on the 3D Models

Review Source

Response from HexaFair

February 23, 2022

Thank you for your review. We are glad working with your organisation. We have now released YouTube livestreaming channel support recently.

ZT

Zauriel T.  
Organizing Team  
Education Management  
Used the software for: Less than 6 months

### "First Virtual Event"

April 20, 2021

3.0

Pros

The virtual platform itself is a refreshing take on online events as it goes beyond your typical call/ webinar set-up. It was also our first time holding a virtual event but the HexaFair team guided us along the way. They were very easy to reach and quickly responded to our requests. They provided training for us and despite the time difference between India and the Philippines, they were always on call for live support, which was a huge relief for unexpected issues that we had to sort through during the event itself.

Cons

The user interface and user experience still has room for improvement.

Review Source

hD

hari D.  
CEO  
E-Learning  
Used the software for: 6-12 months

### "great quality events management software"

February 14, 2022

5.0

Pros

As a first time event organizer, I was amazed at its quality of service in terms of both technical support and the in-house event management team. The overall features quality was so good and navigation within the platform was particularly impressive.

Cons

overall grafics can be improved. knoledge base resources for first time users are somewhat patchy.

Review Source

Vimal G.  
Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "I love using Hexafair for my virtual events! "

May 6, 2022

4.0

Pros

The Hexafair platform is impressively realistic, and the conference rooms and booths are top-notch. It's easy to interact with visitors in real-time, and the cost-effective pricing makes it a great value. Plus, the 3D virtual lobbies, conference rooms, and booths are really impressive and help to create a great overall experience for my guests. I highly recommend Hexafair to anyone looking to host a virtual event!

Cons

I like to see more native integrations with CRMs and email marketing tools.

Review Source

RR

Ronald R.  
Career Advisor  
Higher Education  
Used the software for: Less than 6 months

### "Innovative Platform"

February 24, 2022

5.0

Pros

The platform offered an immersive experience to attendees.

Cons

Some technical difficulties but these were addressed promptly.

Review Source

AW

Alfred W.  
CEO  
Events Services  
Used the software for: Less than 6 months

### "FIRST VIRTUAL EVENT"

April 22, 2021

4.0

Pros

Best Virtual event software and It was our first time organizing a full virtual event . The support team was with with us throughout and before the event. They were very easy to reach and quickly responded to our requests. The virtual platform is the best and very easy to setup.

Cons

UI/UX can be improved for mobile apps in the coming future

Review Source

Response from HexaFair

April 27, 2021

Thank you Alfred. Nice working with you!

MC

Manish C.  
Director  
Arts and Crafts  
Used the software for: 6-12 months

### "One of the best platform "

February 19, 2022

5.0

Excellent, Exceptional & Extraordinary

Pros

User friendly & effective UI/UX. The great features that it has to offer with great detailings

Cons

Nothing. as such because overall experience in all aspects was up to the expectation

Review Source

SP

Sharmin P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Very Satisfied 55year old"

February 16, 2022

5.0

Su-perb

Pros

1\. I completed my event set up in less than an hour. 2. User friendly 3. The all in one features 4. The ability to show my sponsors 5. To experience the illusion that we’re in person. 6. This is the Meta of virtual events

Cons

I need more integration options I have no complaints

Reason for choosing HexaFair

It was the only one like it that I saw.

Review Source

Joao M.  
Founder  
Events Services  
Used the software for: Less than 6 months

### "Metaverse is here"

March 17, 2022

5.0

Pros

The wow effect, it is really impressive how you feel immersed

Cons

The performance is still demanding for some computers

Review Source

MM

Morapeli M.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Responsiveness "

January 11, 2022

4.0

Pros

Its 3d feature, feels like I am on the real physical Fair, its look and feel also is amazing.

Cons

Loading time on slow connection. Needs more computer resources.

Review Source

RN

Rekha N.  
Founder  
Writing and Editing  
Used the software for: Less than 6 months

### "It was GREAT using HexaFair"

February 14, 2022

5.0

Pros

live chats, networking, breakout rooms, conference, social media walls, multiple halls, videos, and more

Cons

No customized avatars yet. Not much scope for booth customizations.

Review Source

SP

Sanka P.  
Chair  
Higher Education  
Used the software for: Less than 6 months

### "HexaFair Review"

February 12, 2022

5.0

Good

Pros

3D nature that feels us that we are in a real fair

Cons

Walkthrough along the trade fair takes time but can have the option to jump into any stall

Review Source

Response from HexaFair

February 17, 2022

Happy to work with your university to conduct career fair.

MM

Mathato M.  
SME Project Manager  
Government Relations  
Used the software for: Less than 6 months

### "BEDCO review "

January 5, 2022

4.0

Pros

Good customer service from the technical team.

Cons

Quality of graphics was generally lower.

Review Source

MA

Mayank A.  
Co-ordinator  
Events Services  
Used the software for: Less than 6 months

### "Review by Event Coordinator "

April 1, 2021

5.0

Pros

The great features that it has to offer with great detailings.

Cons

It wasn't compatible with many devices which it must considerating the natural use case of the software

Alternatives considered

[Airmeet](https://www.capterra.com/p/204793/Airmeet/)

Reason for choosing HexaFair

More options for brand integrations

Review Source

Response from HexaFair

April 16, 2021

Thank you for your review and feedback. It is compatible Mobile apps as well. But, the event organiser didn't opt for the mobile app solution.

MA

Mansi A.  
Student  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "TEDx event conducted using Hexafair"

March 21, 2021

4.0

It was good, the event was carried out smoothly.

Pros

The design, graphics, and streaming quality were good.

Cons

It was a bulky site and wouldn't load if you don't have a good net or some web packages.

Review Source

Response from HexaFair

April 6, 2021

Thank you!

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