# Honeycomb Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Honeycomb Software - reviews, pricing plans, popular comparisons to other Application Performance Management products and more. Source: https://www.capterra.com/p/198473/Honeycomb --- # Honeycomb Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Honeycomb ## What is Honeycomb? Observability helps Eng/DevOps/SRE/Build teams better understand distributed production software systems. Debug & improve app performance, resolve incidents faster, and get pain-free releases. Rich visualizations help you find outliers and pinpoint problems by quickly analyzing complex relationships in ways other tools simply don't. Tracing views help you spot bottlenecks and hidden errors. Reduce noisy alerts & prioritize work with Service Level Objectives (SLOs). Guess less; know more. ## What is Honeycomb used for? [DevOps](https://www.capterra.com/devops-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[Log Management](https://www.capterra.com/log-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Honeycomb?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.honeycomb.io&name=Honeycomb) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Honeycomb 4.9 (18) VS. [4.5 (242)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price $100 Per User, Per Month Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (18) Ease Of Use 4.5 (242) Value For Money 4.9 (13) Value For Money 4.6 (214) Customer Service 4.9 (15) Customer Service 4.7 (229) ## Honeycomb alternatives [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (15,341)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [5.0 (16)](https://www.capterra.com/p/10022288/Logmanager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (212)](https://www.capterra.com/p/164872/Netwrix-Auditor/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/198473/Honeycomb/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Baseline Manager Define network parameters and threshold settings to monitor network health and take necessary precautions Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Honeycomb 22 features Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Define network parameters and threshold settings to monitor network health and take necessary precautions Provides a channel for team members to share media files, communicate, and work together Assembly of graphs and charts for visualizing and tracking statistics/metrics Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Graphical representation of data Access client's system information, including hardware and software configuration, to perform diagnostics A chronological record of actions or occurrences within a network, software, or process Manage and track all disruptions and incidents Tracking the status of previously identified performance measurements Observe and track the demand, usage, progress or quality of a system, product, or user A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Arrange tasks based on the level of priority or urgency Identify and orchestrate execution of actions needed to restore systems to optimal conditions Identify and analyse the reasons behind accidents Log files automatically created for all activities performed by servers, such as a history of web page requests Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Manage a detailed schedule of a product plan Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.9 (13) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/198473/Honeycomb/pricing/) Free $0.00 It includes: - 20 Million Per Month Event Volume Limit - 2 Triggers - 60-Days Data Retention - Activity + Team History - Agents - Bubbleup - Distributed Tracing - Opentelemetry Support - Other Integrations - Query Result Permalinks - Sdks - Slack Integration for Queries + Traces - Technical Support - Unlimited Data Storage Limit - Unlimited Number of Users and Services Pro $100.00 Per User,Per Month It includes: - 100 Million - 450 Million - 60-Days Data Retention - Activity + Team History - Agents - Bubbleup - Customer Success Team - Distributed Tracing - Honeycomb Support - Opentelemetry Support - Or 1.5 Billion Per Month Event Volume Limit - Other Integrations - Query Result Permalinks - Sdks - Single-Sign On (SSO) - Slack Integration for Queries + Traces - Technical Support - Unlimited Data Storage Limit - Unlimited Number of Users and Services - Unlimited Triggers Value for money 4.9 (13) 4.9 Based on 13 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 4.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (15) 4.9 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(16) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DR Daniel R. SRE Information Technology and Services ### "Easier if you see what you're doing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2021 We used the FREE tier to test the product, and now we just started with PRO and are looking for getting all moving parts instrumented. Already showed benefits by not having to jump between multiple tools, but we expect to get even more in terms of the knowledge sharing and culture around observability and on-call in our org. Pros Honeycomb helps engineers deal with complexity. It rewards curiosity and makes lowers the unnecesary cognitive load for engineering modern systems. Ultimately, improves quality of life for engineers. Cons The instrumentation and the decisions about sampling can make or break the value users get from HC - and currently (especially for PRO subscriptions) the focus is more on the end result and not that much on how to get there. Switched from [Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/) [Elastic Stack](https://www.capterra.com/p/149304/Elasticsearch/) It's more of a complimentary product for now, but we try to get the high cardinality shaped problems solved with HC and health metrics internally with other tools. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) [Elastic Stack](https://www.capterra.com/p/149304/Elasticsearch/) [New Relic](https://www.capterra.com/p/118128/New-Relic/) Reasons for choosing Honeycomb Have been using it at previous companies. Unless the job is to go back in time to deal with systems, will use it in the future. Was a bit of a challenge tho to not have a trial to pro as I nearly couldn't make a case in free tier, but HC did very well with the overbudget free tier and gently informed instead of cutting us off, which was helped. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. Director of Engineering Internet ### "Can't live without" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2021 Delightful. Pros Fast and flexible queries, easy enough for the whole team to learn. Cons The query builder UI can be annoying to use (I'm a power user). Reasons for choosing Honeycomb Ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alex M. Senior Software Engineer Computer Hardware ### "Immediately useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 28, 2021 We went from scratching our heads with unintuitive and clunky Cloud-Platform native log parsing and monitoring, to immediately actionable data. As trivial as it sounds, "Group By" on metric data is a game-changer. Pros How easy it was to deploy a helm chart and immediately begin collecting data from pretty arbitrary services in a kubernetes cluster. Cons It would be nice if there were SLO support for non-Enterprise versions. Also, more integrations with other SaaS products would be nice. Switched from [Google Cloud Operations Suite](https://www.capterra.com/p/214166/Operations-formerly-Stackdriver/) Stackdriver requires you define explicit metrics before data can be produced. It also lacks very basic metric operations, like "Group By". Alternatives considered [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/) Reasons for choosing Honeycomb Sumo was overkill and a much higher barrier to entry for basic stuff. Also the UI is not user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lucy C. Software QA Engineer Machinery ### "Great Analytics with Log Chart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 3, 2021 Able to gather many different data from different aspects to find the website loading or other concerns, fast to get to the point that solve the problem for better user experience. Pros They have very great chart dashboard that we're not working in the dark. They have different filter options that we can research details and getting more deep level of issues. Cons So many options and selection for analyze our site requests and responses for tracking the real issues. Time consuming with this tool might be a concerning, we might able to improve it with UI tooltips or guiding wizard. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Chris P. Chief Software Architect Computer Software ### "True Observability" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2020 Pros Honeycomb gives us the ability to see deeper insights about individual requests flowing through system in a way we haven't been able to achieve with any other monitoring / metrics product. Cons Customers will get the most value out of Honeycomb if they spend the effort to deeply instrument their application with fields specific to their application and business. This can be a high learning curve initially, but the payoff is well worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Koenraad V. Software Engineer Computer Software ### "Easy to get started with, hard to leave" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 1, 2020 It's really easy to get started, entry cost is really low/almost free. But it takes a while to get a good hang of the platform and the value it can provide. Once you are used to it, it's hard to imagine working without it. Pros It was very easy to get started with Honeycomb! The free tier is generous and the Beeline provides decent instrumentation out of the box. My team was willing to experiment with new tech but we couldn't invest a lot of time. We started out by including the Spring Boot Beeline into our app, configure a API key and we were off sending events! Cons I find it hard to find a thing about Honeycomb I really dislike. While the platform is missing features here and there, none of them are show stopping issues. They are mostly opportunities for Honeycomb to grow and I've noticed things are constantly changing and improving. Reasons for choosing Honeycomb While the Twitter presence of \[SENSITIVE CONTENT HIDDEN\] piqued my curiosity, it was the generous free tier that won me over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tyler W. Software Engineer Information Technology and Services ### "Honeycomb Makes Life Better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2020 I historically hated debugging and metrics and charts, but even just the content being generated at Honeycomb for the industry is as amazingly helpful as the product itself. Honeycomb has brought me into the SRE world and helped me lobby higher decision-makers in the value of observability. They have a wonderful community, are committed to support/ customer success, provide open office hours with incredible industry experts, and every interaction has been encouraging, positive, and helpful. Pros The UI is so incredibly powerful and intuitive, even for a non-SRE like myself. Dive into trends and their traces in seconds--consistently successful and fast loading already takes a lot of pain out of debugging. I have big plans for using Honeycomb's APIs and integrations to validate and even make decisions in our CI pipeline, something I could never quite all-the-way envision before I got my hands on Honeycomb. Cons They try to make everything easy, but sampling is not easy and figuring out what to trace, how to trace it, and knowing what will "come out of the box" is still difficult. The level of effort required to get off the ground has been difficult for me, exacerbated by my own ambition and enthusiasm. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reasons for choosing Honeycomb Better sales/ POC path, more support, and a better grip on what observability means and the value of it as a core competency--Honeycomb presents a clear idea of how we should seek to understand our applications, whereas other products we evaluated were more like dashboards for dumping metrics and charts. I see Honeycomb as a truer eliminator of negative engineering and an incentive towards systems thinking, which is good not only for infrastructure but for society. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Michael T. Senior Staff Platform Engineer Information Technology and Services ### "That tool you look back on and ask why didn't we do this sooner" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2020 No more bumpy as any other complicated observation tool being wired into a complicated internet scale platform Pros The ability to see what is happening across the span of any business event without our product is amazing. You can find any outlier event and then dig into why that event was triggered with detail and across time Cons Implementing the hooks to generate appropriate span events can be daunting because it's so different. Getting the data gathering to include appropriate information when you have both standalone servers and container clusters was a challenge Reasons for choosing Honeycomb At the time they were the only paid professional service with this ability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CTO Computer Software ### "Answer all the questions!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 14, 2020 Pros Honeycomb does exactly what it says it does. The flexible data model means we can freely instrument our code without worrying about massaging it into a form that it will accept. In fact, our codebase was already instrumented using OpenTracing before we adopted Honeycomb. We were able to point our OT client to Honeycomb (via a proxy they provide) and it just worked. The query engine is flexible and fast, which makes it easy to explore our data without demanding intimate familiarity -- this is critical when debugging issues in a distributed service where I don't always know exactly how the events are structured, or what exactly I'm looking for. Honeycomb's event-based pricing model means we can shove whatever information we think might be useful into our events without worrying about blowing the budget. This is critical to maintaining a well-instrumented codebase, as we don't want our developers having to make value judgements about what to report during development. Combined, these attributes mean that any question I can think to ask can almost certainly be answered by Honeycomb. It does not take long to become dependent on this ability. In fact, when our trial period was about to expire, a member of my team said, "you can pry Honeycomb from my cold, dead hands!" Cons Honeycomb is excellent for exploring the system to get to the bottom of an incident. However, it is less useful for more classic monitoring use-cases. It does have dashboard and trigger features, but they are fairly rudimentary at this time, and insufficient for proactively monitoring the health of a complex service. In Honeycomb's defense, they do not position themselves as a monitoring solution, so this isn't particularly surprising, but it does mean that a separate monitoring solution is also required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Salim A. Principal Engineer Security and Investigations ### "Great software is built by great people!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2020 Pros Honeycomb was a game-changer for my team, it took us a few minutes to understand how to run queries and after we ran a couple of them we immediately discovered some interesting utilization of our platform that we weren't aware of, specifically, we were able to understand the usage by customer and in which way are they leveraging our platform, that is, which tools and its versions, accessing via the UI or API, etc. Cons At first glance, our account didn't have much data to explore, most of the main graphs said so and, even though I continue to use the platform weekly, the same graphs without data will continue to show up. My feedback here is to improve the user experience by showing the graphs that I work with, there is definitely data I am using but those datasets and graphs are not shown upfront, it would be great to see them right there after I log back in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/198473/Honeycomb/reviews/) Popular comparisons [Datadog vs Honeycomb](https://www.capterra.com/compare/135453-198473/Datadog-Cloud-Monitoring-vs-Honeycomb) [New Relic vs Honeycomb](https://www.capterra.com/compare/118128-198473/New-Relic-vs-Honeycomb)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)