--- title: "SignalWire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SignalWire Software - reviews, pricing plans, popular comparisons to other Application Development products and more." source_url: "https://www.capterra.com/p/198478/SignalWire/" page_type: "product" language: "en" --- # SignalWire Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SignalWire ## What is SignalWire? SignalWire’s powerful Messaging API’s offer a cost-effective way for businesses to reach their customers and drive engagement. Easily send targeted, compliant SMS Campaigns and track delivery rates, open rates and click-through rates, allowing for personalized campaigns and better results. Plus, only SignalWire’s team of experts can get your campaign up and running in as little as 8 hours. Now for a limited time, get your first campaign registered for FREE. ## What is SignalWire used for? [Application Development](https://www.capterra.com/application-development-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[API Management](https://www.capterra.com/api-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SignalWire?[Manage this product listing](https://www.g2.com/products/signalwire/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SignalWire 2.8 (6) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (6) Ease Of Use 4.1 (9) Value For Money 2.8 (6) Value For Money 4.2 (8) Customer Service 2.7 (6) Customer Service 4.0 (8) ## SignalWire alternatives [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [AIO](https://www.capterra.com/p/264483/AIO/) [4.9 (9)](https://www.capterra.com/p/264483/AIO/reviews/) Starting price $100000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264483/AIO/) [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219046/Squaretalk-Matrix/) Highest Rated [TextP2P](https://www.capterra.com/p/183310/Text-P2P/) [5.0 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183310/Text-P2P/) [View all alternatives](https://www.capterra.com/p/198478/SignalWire/alternatives/) ## FAQs about SignalWire Features and Usability ### What are the key features of SignalWire? SignalWire offers 2-Way Messaging, SMS Messaging, MMS, and Mass Texting for text communication, along with Campaign Management, Multi-Campaign, and Scheduled Messaging for outreach. It also includes Reporting/Analytics, Activity Dashboard, Activity Tracking, Alerts/Notifications, API access, Third-Party Integrations, Data Security, and Unified Communications. Integrations ### Which third-party tools and platforms does SignalWire integrate with? SignalWire integrates with CallScaler for call tracking functionality. The catalog and reviewer data in this prompt identify CallScaler as the confirmed third-party integration, making it the primary platform associated with SignalWire here. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does SignalWire offer? SignalWire provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature review. Getting Started and Support ### What customer support options does SignalWire offer? SignalWire provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Without reviewer feedback, support experience cannot be assessed here, so only the listed channels can be confirmed. Users seeking help can rely on these standard contact and self-service options for product questions and troubleshooting. ## Features AI summary Based on 7,285 Application Development reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating application development software: - **Code Development** (**67%** of reviewers rated this feature as critical) - **Workflow Management** (**45%**) - **Code Editing** (**56%**) SignalWire focuses on other application development capabilities in its offering. Based on the available coverage data, the product delivers functionality outside these top reviewer priorities, with an emphasis on its own set of platform features. This approach can support teams with the tools provided in the system, helping businesses manage development-related work within SignalWire’s available environment. Activity Dashboard 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Chat/Messaging 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Reporting/Analytics 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data SMS Marketing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send promotional campaigns or transactional messages via text messages SignalWire 21 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Data Security: Protect sensitive data for digital privacy - Mass Texting: Send messages to multiple subscribers at the same time - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Multi-Campaign: Manage multiple campaigns in one system - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration --- Get Advice We can help you find the software with the features you need. Features 2.8 (6) 2.8 Based on 6 reviews ## Pricing Value for money 2.8 (6) ### Starting price Free trial available Value for money 2.8 (6) 2.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (6) 2.7 Based on 6 reviews ## User reviews Overall rating 2.8 Based on 6 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent RS Roja S. Solution manager Education Management ### "Affordable software for SMS marketing " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 15, 2024 Pros First thing is very affordable software.Amazing reliability and outstanding support. Cons If as a beginner for this field....slitly difficult to handle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sarbjeet S. Operations Manager Information Technology and Services ### "Pathetic service, account shutdown by Agent With 0 Knowledge" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 7, 2023 Pathetic and worst Pros Nothing to be liked about this company other than their flashy website lol Cons Their agent \[sensitive content hidden\] Rude attitude and lack of knowledge about Telecom, , Fake billing increment to steal money from our account, lack of voip industry terms, accusing us of fraud, shutting down our account for no valid reason Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Shaikat R. CEO Marketing and Advertising ### "Best Lead Gen Solution for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2022 Pros I liked the pricing structure, and as a small business owner, it's a huge money-saver. You won't get anything more affordable and better than SignalWire if you're in the lead gen industry. Cons I wish they had an intuitive call-tracking system built into their dashboard. Switched from [CallRail](https://www.capterra.com/p/141829/CallRail/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nikolai B. CTO Marketing and Advertising ### "Hidden charges billing is 1min increments, charges for 2 legs on the same call. Clueless CS" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 14, 2021 Clueless customer service. after we spend time and money to integrate to our side, suddenly suspended and account without any reason given. Requires personal docs for a company account. Refused to refund any money for unused services. I would stay away from this company. There are many companies that provide better and cheaper services. I've regretted spending all the money to integrate our phone system with them just to have account suspended without any explanation. Pros Ability to integrate via limited API. Low cost MRC Cons The service doesn't disclose to you that they are very expensive to use if you getting any inbound calls. Charges on 2 legs with 1min increments. your minimum charge per inbound call is around $0.007 even if the call is one second. This is very expensive. Alternatives considered [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) Reasons for choosing SignalWire Low monthly fee for number. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB John B. CEO Financial Services ### "Ruined our meeting" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 29, 2020 Terrible see Pros Nothing. It was a total embarrassment Cons The platform crashed and ruined our event. Don’t even think about using this. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Sold a bag of goods Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Robin C. Real Estate Broker & Team Leader Real Estate ### "Provides comprehensive phone number and SMS/MMS but too much emphasis on FreeSwitch" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 12, 2020 Pros Price point is very attractive--more than "competitive," it vastly undercuts most competition. It also provides MMS video support that Twilio and many other MMS APIs lack. Cons Emphasis is on Freeswitch and it is rather finnicky to set up to use with Asterisk/FreePBX Reasons for choosing SignalWire Price point. Didn't choose OVER other alternatives--chose in addition to. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.