# Rotaville Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Rotaville the right Scheduling solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198485/Rotaville/reviews

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Rotaville

4.5 (19)

[View alternatives](https://www.capterra.com/p/198485/Rotaville/alternatives/)

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Last updated March 13th, 2026

# Reviews of Rotaville

Ease of use

4.4

Customer Service

4.6

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NH

Nick H.  
Contact Lens Optician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Review of Rotaville Staff Scheduling"

February 25, 2020

5.0

The perfect solution for any small or medium size buiness to manage staffing levels over multiple outlets. Now we have been using it for several years I don't know what we did without it!

Pros

This is a very easy to use and intuitive App / Website. We use it to cover staff scheduling for three optical practices and 20 employees on a 5 or 6 day per week rota. Most staff work in at least 2 out of the 3 practrices every week and sometimes all 3, and it is very easy to see who has been rota'd in and where, on either a daily, weekly or monthly basis. The top of the page for each day will also confirm who is on holiday or away and, if cover is needed in particular practice, which job description is needed to fill the gap. You can customise the amount of notifications you get, how you get them and even the time of day you receive them. I have opted for a daily notification by email at 8am which is a handy reminder for me to turn up in the right place!! If an admin makes any changed to a day which will affect you, you will then get an instant notification of the change, probably very handy for those who do not log in every day. All the usual staff requests for holiday / days off etc can be administered via the App, as can memo's either to a specific group or just a single person..Rotaville covers everything!

Cons

Really can't think of anything negative to say about it.

Review Source

VR

Verified Reviewer  
Coordinator  
Individual & Family Services  
Used the software for: 2+ years

### "Rotaville Review"

March 3, 2020

4.0

Overall I think Rotaville is a good rostering system.

Pros

Easy to use, convenient, does the job well.

Cons

Takes a long time adding in break times when using the app as you have to keep tapping the button, can't just slide as when creating shifts.

Review Source

EJ

Emma J.  
Retail Manager  
Music  
Used the software for: 2+ years

### "So so"

February 20, 2020

3.0

Mixed bag. I can't live without it for the scheduling, but it needs some basic improvements are needed.

Pros

This allows me to schedule without too much difficulty. It is affordable and it does allow me to communicate with the whole team effectively. Customer service is fast and thorough in their responses.

Cons

The Memo function should operate as an email account - but it does not. It is very poorly considered, executed and is frustrating when you have to rely on it daily. I've been advised that it will be overhauled but no changes have been forthcoming. The notifications are a disaster, the only useful setting is the "off" setting. When I have given feedback in the past I've been advised to use the software differently on a different bigger screen etc. I don't have a different screen and the way I use it gives me the overview that my business needs, rather than some view that might suit your imagined customer's reality, but alas, not mine.

Review Source

MM

Mark M.  
manager / social worker  
Hospital & Health Care  
Used the software for: 1-2 years

### "informative and accessible "

March 4, 2020

4.0

overall I am happy with Rotaville as it allows me to allocate employee shifts easily, and allows the staff easy access to see their shifts. Having Rotaville also means that any shift swaps have to be applied to the system by me and are not missed. overall very happy with it.

Pros

The software was easy to install and is easy to add or remove users and it is easy for the staff to install and access their shift information.

Cons

we find the software easy to use, and it allows the staff to book their annual leave which then comes through the system to me. Rotaville works well along side other software we use within the organisation. When doing the monthly payroll it is easy to generate each employees shifts for the month.

Review Source

BK

Bo K.  
Senior Instructor  
Hospitality  
Used the software for: 2+ years

### "User review"

February 25, 2020

4.0

still things to iron with the app out but best rota i have used online.

Pros

Its good having an app and being able to see multi site staffing.

Cons

I would like to see more features on the app such as holiday request forms and being able to customise view better such as view and colour schemes. The integration with my smartphone camera only shows the word rotaville so i have to click it to see if i am in or if it is a holiday, it would be handy to be able to customise this too

Review Source

PL

Phil L.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Rotaville "

February 20, 2020

5.0

Since introducing rotaville we have seen real benefits to our business

Pros

We have been using Rotaville for over 3 years to manage staff across three different sites. It is secure; easy to use; reliable very easy to setup. Staff like the App, and we have been able to track sickness and holidays with it.

Cons

I wish there was a module to just make available staff documents such as policies and staff handbooks

Review Source

SM

Shibo M.  
Shop assistant  
Retail  
Used the software for: 6-12 months

### "Clearly know my shifts"

February 21, 2020

5.0

Overall, Rotaville is a very user-friendly app. It send me weekly email to keep me up to date. It allows to change me shift with other people. I can also use the app to memo our manager. It is just great!

Pros

The best thing for me is that I can easily find when is my shift. The structure of the app is clear so I can quickly locate to my shift everyday. The app also automatically send me emails to tell me my following shifts in the coming week. It helps me to organise my schedule.

Cons

Rotaville is a fabulous app! The only thing I can image is that whether I can change the colour of my app. I think it could put more personal choices for me to set the app.

Review Source

AS

Alex S.  
Senior Instructor  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "User friendly "

February 25, 2020

4.0

Easy to assign staff, Simple for staff to follow including using the mobile app

Pros

Easy to use, edit and maintain accurate records. Simple design interface to help users.

Cons

Certain aspects could be tweaked to improve performance but all of the parts will be unique to each operation

Review Source

SH

Sharon H.  
Owner  
Retail  
Used the software for: 2+ years

### "Rotaville"

March 9, 2020

4.0

Very positive, if we have a question they respond quickly. The program is easy to use.

Pros

Easy to use. All staff can assess it from different platforms.

Cons

Difficult to see all availabilities in monthly view format

Review Source

AC

Arapeta C.  
DJ  
Education Management  
Used the software for: 1-2 years

### "DJ User Review "

February 28, 2020

4.0

Overall, Rota has been great to use to see where and when I will be playing. The notifications are great. I would only recommend a UI update to the website.

Pros

It is easy to read on the app. My favourite parts are the displaying of upcoming shifts on the website and the easy ability to update availability on the app.

Cons

The websites availability is impossible for me to navigate.

Review Source

SL

Stephen L.  
Managing Director  
Mental Health Care  
Used the software for: 2+ years

### "Indispensable "

March 3, 2020

4.0

excellent experience

Pros

Excellent system that has saved us money and managed our human resources much more effectively

Cons

sometimes fiddly to develop rolling rotas

Review Source

JE

John E.  
Customer Support Assistant  
Medical Devices  
Used the software for: 2+ years

### "Easy and simple to use website and app"

February 25, 2020

5.0

Pros

Easy to access website and use mobile app. User friendly layout and easy to setup rota templates.

Cons

Amending the rota on the app could be done easier.

Review Source

KJ

Karen J.  
Cleaner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Schedules"

February 25, 2020

5.0

You can keep an eye on your individual work schedules

Pros

Its easy to use and I get daily updates on phone of any changes in rota

Cons

There is nothing I dislike with this software

Review Source

TF

Tom F.  
Brand ambassador  
Marketing and Advertising  
Used the software for: 2+ years

### "My review "

February 25, 2020

5.0

Overall good experience.

Pros

Easy to use, easy to see what needs to be filled out and which members are doing what. Reminders are good so shifts are not missed.

Cons

Good software but can sometimes be full to look at on where days where lots of shifts are on. May be confusing to a degree. Not a huge deal.

Review Source

HA

Heather A.  
Veterinary Receptionist  
Veterinary  
Used the software for: 2+ years

### "Easy to use"

February 29, 2020

5.0

Pros

It’s an easy way to see where my shifts lie as well as keeping up with where my colleagues are supposed to be on a daily basis.

Cons

I can’t really think of anything as such - maybe could have a cleaner, clear interface.

Review Source

VM

VERONICA M.  
Manager  
Telecommunications  
Used the software for: 1-2 years

### "Extremely easy to use"

February 20, 2020

5.0

Making sure everry shift is covered.with ease at a glance issues

Pros

It is very easy to use and created a rota in minutes - add staff in mutes and easy to add one off very versatile

Cons

Not enough adaptability would like more user options - so you can create different sections so that they can see each other rotas to swap and an option for them to swap their own without being admin

Review Source

JC

Jeremy C.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Perfect for a Busy Nightclub"

February 25, 2020

4.0

Pros

Easy to use Direct line of communication with employees Easy to visualise coverage

Cons

Could have more features and options/integrations

Alternatives considered

[Deputy](https://www.capterra.com/p/167811/Deputy/)

Review Source

AS

Ashlinn S.  
Ticketing Manager  
Events Services  
Used the software for: 2+ years

### "Great Rota Software"

February 20, 2020

5.0

Pros

Easy to assign shifts, create shifts and pull staffing reports.

Cons

Sometimes clunky when shift pattern isn't the same every day/week/month.

Review Source

DJ

Deanna J.  
Residential House Supervisor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Rota Rating"

March 3, 2020

5.0

Rotaville is accessible to a majority of employees, departments can see how is scheduled and not over or under staff for the work shift.

Pros

Its very easy to operate and has easy tasks to make scheduling easier.

Cons

Sometimes it would have a delay for updating changes.

Review Source

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