--- title: "TrustLayer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TrustLayer Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/198486/TrustLayer/" page_type: "product" language: "en" --- # TrustLayer Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TrustLayer ## What is TrustLayer? TrustLayer is a collaborative risk management platform that helps companies automate the verification of insurance, licenses, and compliance documents of their business partners (i.e., vendors, subcontractors, suppliers, borrowers, tenants, ridesharing, and franchisees). Equipped with robotic process automation (RPA) and AI, TrustLayer eliminates error-prone, manual workflows while increasing insurance compliance and decreasing organizational risk. ## What is TrustLayer used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrustLayer?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://trustlayer.io&name=TrustLayer) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrustLayer 5.0 (2) VS. [4.5 (540)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price Contact vendor Starting Price $25000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.1 (139) Value For Money 5.0 (2) Value For Money 4.2 (135) Customer Service 5.0 (2) Customer Service 4.5 (139) ## TrustLayer alternatives [4.5 (294)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting price $238.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,392)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about TrustLayer Overview ### What company size and specific industries is TrustLayer built for? TrustLayer is designed for modern risk managers at companies of all sizes that need help defining risk appetite, spotting emerging trends, and managing risk. The description does not name specific industries, so the product appears to target organizations with dedicated risk management needs across general business sectors. Features and Usability ### What are the key features of TrustLayer? TrustLayer offers compliance management, audit management, and audit trail tools for tracking activities and records. It also includes vendor management, risk assessment, risk scoring, and operational risk management, plus workflow automation, alerts and notifications, document storage, reporting and analytics, and role-based permissions. Integrations ### Which third-party tools and platforms does TrustLayer integrate with? TrustLayer connects natively to Procore, QuickBooks, SageData, and VistaCRM. These integrations cover construction management, accounting, data handling, and CRM workflows, giving TrustLayer four cataloged third-party connection options for teams that need to link compliance and insurance tracking with core business systems. Getting Started and Support ### What training and onboarding options does TrustLayer offer? TrustLayer provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online options support guided setup, webinars cover scheduled instruction, documentation gives written reference material, and videos offer self-paced learning for teams getting started. Getting Started and Support ### What customer support options does TrustLayer offer? TrustLayer provides email/help desk support, a knowledge base, phone support, and chat. These channels give users direct ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,699 Risk Management reviews Capterra reviewers highlight these as the features buyers value most when choosing risk management software: - **Risk Analysis** (**47%** of reviewers rated this feature as critical) - **Risk Reporting** (**46%**) - **Risk Scoring** (**49%**) TrustLayer supports **Risk Analysis** and **Risk Scoring**, giving teams a way to identify potential issues and prioritize them based on severity. However, it does not offer **Risk Reporting**. Instead, it provides other important capabilities that reviewers also rate highly, including **Risk Assessment** (**54%**), **Compliance Management** (**46%**), and **Document Management** (**43%**). These features help businesses review exposures, track regulatory requirements, and organize key records, allowing teams to make informed decisions and maintain better control over risk. Audit Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compliance Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Risk Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems TrustLayer 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Forms Management: Store, manage and track all forms in a centralized location - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Scoring: Assess and score risks using risk matrices - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Procore](https://www.capterra.com/p/56250/Procore/)[ SageData](https://www.capterra.com/p/251605/SageData/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NM Nichole M. Executive Director Utilities ### "Innovative Risk Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2022 TrustLayer has provided us with an innovative product that allows us greater insight into the risk transfer activities of our clients. TrustLayer has given us the opportunity to establish consistent insurance requirement guidelines while also leaving room for flexibility. We would recommend TrustLayer to any business who wants to improve their risk management and risk transfer program. Pros We have created consistent insurance requirements that our members can rely on to ensure proper risk transfer. Cons Because we manage dozens of organizations, it would be helpful to be able to make changes at the master level and not at the organization level. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS Bri S. Certificate Compliance Specialist, Construction Specialty Division Insurance ### "I ACTUALLY TOOK A DAY OFF!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2021 Overall, I really have nothing but good things to say. The people at TrustLayer are wonderful. It is easy to tell they like their company because they are so ready and willing to help. Pros The ease of use. Trust Layer is very user friendly. I picked up how to use it in about an hour. Some of the features make it very simple for me to answer questions quickly when a client of mine calls, or see global information easily. For example, I can see quickly who is compliant and who isn’t when I am reviewing a project for a Project Manager when they call. I can easily find who may be available with adequate insurance in their area. I can organize and sort my information in a way that is best for the exact question at hand. Before TrustLayer, I had about 5 clients I was doing certificate tracking for and I could never take a day off without falling behind. Now, I have 25 clients and I can get through their certificates easily and efficiently. The Development Team with TrustLayer is very easy to reach and very quick to take note on what features I would find most helpful. When I speak with TrustLayer, I often have to remind myself that I am not their only client because they treat me as though I am. They always make sure my needs are met and ask for constant feedback. Cons Organizational compliance. I wish I could turn it off. This is very minor! Reasons for choosing TrustLayer TrustLayer was customizable. I wasn’t stuck with a “one size fits all… take it or leave it” set up. That’s what I disliked the most about CertTrax so I did not want to do it again with the next software. With TrustLayer, The team was so open to ideas of how to make my job easier for me, I knew this was a partnership PayneWest was going to really benefit from. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.