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TrustLayer is a compliance automation software that streamlines the collection and management of certificates of insurance, vendor agreements, and other risk documents. The cloud-based platform uses AI to read complex insurance forms, flag coverage gaps, and enable collaboration between risk managers and business partners. TrustLayer aims to increase accountability and trust in risk management programs for companies in various industries. The software integrates workflows to automate compliance processes like collecting, reviewing, approving, and storing certificates of insurance and other documents.
Provider
TrustLayer
Located In
United States
Foundation
2018
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Webinars, In Person, Videos
Support
Chat, Email/Help Desk, Knowledge Base, Phone Support
Companies across all industries that regularly use third-party contractors/vendors. Insurance agencies that assist insureds with compliance management.
Content Source: TrustLayer
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TrustLayer Reviews
"I ACTUALLY TOOK A DAY OFF!"
Overall: Overall, I really have nothing but good things to say. The people at TrustLayer are wonderful. It is easy to tell they like their company because they are so ready and willing to help.
Pros: The ease of use. Trust Layer is very user friendly. I picked up how to use it in about an hour. Some of the features make it very simple for me to answer questions quickly when a client of mine calls, or see global information easily. For example, I can see quickly who is compliant and who isn’t when I am reviewing a project for a Project Manager when they call. I can easily find who may be available with adequate insurance in their area. I can organize and sort my information in a way that is best for the exact question at hand. Before TrustLayer, I had about 5 clients I was doing certificate tracking for and I could never take a day off without falling behind. Now, I have 25 clients and I can get through their certificates easily and efficiently. The Development Team with TrustLayer is very easy to reach and very quick to take note on what features I would find most helpful. When I speak with TrustLayer, I often have to remind myself that I am not their only client because they treat me as though I am. They always make sure my needs are met and ask for constant feedback.
Cons: Organizational compliance. I wish I could turn it off. This is very minor!
"Innovative Risk Management Tool"
Overall: TrustLayer has provided us with an innovative product that allows us greater insight into the risk transfer activities of our clients. TrustLayer has given us the opportunity to establish consistent insurance requirement guidelines while also leaving room for flexibility. We would recommend TrustLayer to any business who wants to improve their risk management and risk transfer program.
Pros: We have created consistent insurance requirements that our members can rely on to ensure proper risk transfer.
Cons: Because we manage dozens of organizations, it would be helpful to be able to make changes at the master level and not at the organization level.
