# Jebbit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jebbit Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/198493/Jebbit

---

# 

 Jebbit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jebbit

## What is Jebbit?

Are you in an organization generating $5 million a year in revenue or more looking for a customer experience solution? Our clients are looking for a solution that helps speed up their ability to deliver GDPR and CCPA compliant experiences without the need to code. No longer is there a need for engineering resources to create fully branded, 100% custom, engaging experiences. We integrate with some of the largest technologies like Salesforce, Marketo, Bronto, Adobe, and more.

## What is Jebbit used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1500

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jebbit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jebbit.com&name=Jebbit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jebbit

4.7 (11)

VS.

[4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

$1500

Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.6 (32)

Value For Money

4.8 (8)

Value For Money

4.6 (31)

Customer Service

4.8 (11)

Customer Service

4.7 (31)

## Jebbit alternatives

[4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[WebEngage](https://www.capterra.com/p/143401/WebEngage/)

[4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/198493/Jebbit/alternatives/)

## FAQs about Jebbit

Overview

### Which roles and teams benefit most from Jebbit?

Jebbit is most used by marketing teams, digital and growth leaders, and customer experience managers who need interactive campaigns that capture zero-party data and improve audience targeting. Executives and customer relations leaders use it to support lead generation, personalize journeys, optimize engagement, and turn quiz and form responses into actionable insights.

Answer based on 11 reviews

Overview

### What company size and specific industries is Jebbit built for?

Jebbit is designed for data-informed modern marketers at small businesses, mid-market companies, and enterprises across industries that run personalized campaigns and collect first-party data. It fits marketing teams in sectors such as retail, e-commerce, consumer brands, and other customer-focused organizations that need declared data from audience interactions.

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of Jebbit?

Jebbit offers survey builder tools, question branching, skip logic, and response validation for building interactive experiences. It also includes lead capture, customer segmentation, campaign management, and real-time analytics, plus multi-channel data collection, customizable branding, and third-party integrations for tracking and reporting across campaigns.

Integrations

### Which third-party tools and platforms does Jebbit integrate with?

Jebbit connects natively to Adobe Experience Manager, HubSpot Marketing Hub, Mailchimp, Marketo Engage, Neustar UltraDNS, Sailthru, and Salesforce Marketing Cloud. These integrations cover content management, marketing automation, email marketing, and customer data platforms, giving Jebbit support for seven third-party tools.

Getting Started and Support

### What training and onboarding options does Jebbit offer?

Jebbit provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars offer scheduled group learning, documentation provides written reference materials, and videos give teams visual training content for self-paced review.

Getting Started and Support

### What customer support options does Jebbit offer?

Jebbit offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the available channels are the only confirmed details for users evaluating support access.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Templates

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Feedback Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Interaction Tracking

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Lead Capture

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Reporting/Analytics

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Survey/Poll Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and administer polls and surveys

Jebbit 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Group campaigns by project, client, or campaign for better management.

Track the performance of marketing campaigns across multiple channels.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Combines data from internal sources with disparate data from other internal systems or external sources

Import and export data to and from software applications

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Ability to chat online in real time

Distribute a survey via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Survey design technique that directs respondents to different questions based on their previous answers

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Randomize the displayed order of questions and answer options

Analyze and gain insights into data in real-time

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Search and filter data across systems to locate required information by entering keywords or certain criteria

Survey popup over a webpage to specific users based on their behavior

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Modifying a website's URL to enhance readability, branding, or campaign alignment

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and analyze information regarding website visitors

Get Advice

We can help you find the software with the features you need.

Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

4.8 (8)

Free Trial

Free Version

Basic

$1,500

Per Month

Value for money

4.8 (8)

4.8

Based on 8 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[

Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[

Sailthru](https://www.capterra.com/p/155116/Sailthru-Customer-Retention-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (11)

4.8

Based on 11 reviews

## User reviews

Overall rating

4.7

Based on 11 reviews

Filter by rating

5(9)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Anonymous User

CEO

Computer Software

### "Does the job, but too e-commerce centric"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

October 4, 2022

Pros

Does the job extremely well and its easy to use. Converts well.

Cons

Not a great value for dollar invested. Integrations could improve

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Christine H.

Wellness coach

Health, Wellness and Fitness

### "Fantastic, easy to use experience for online marketing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2020

I’ve had a great experience so far and look forward to continuing my relationship with Jebbit.

Pros

It was easy to use by myself. The interaction list made it easy to follow up with prospective customers.

Cons

Nothing, it was very user friendly! Completely self-explanitory.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Catherine C.

Director of Customer Relations

Food Production

### "Surveys and Quizzes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2020

Pros

Jebbit is an easy and fun platform for building quizzes and surveys that are fun for consumers.

Cons

It would be nice to have access to various training videos to help the end user get started quicker.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Perrin L.

Director of Audience Development

Sports

### "Flexible platform, engaged support team"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2020

Jebbit has adapted its offerings in a savvy way over time to offer more of what works. When the client has an idea, the Jebbit team does what it can to make it a reality. They don’t say “no” often.

Pros

Jebbit empowered teams of various sizes, often with more limited resources, to create engaging, customized experiences for their fans, and share those experiences across all major consumer channels.

Cons

I wanted a more fluid user platform, but they’ve since built that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jason D.

Director of Digital Media

Sports

### "Jebbit - longtime partner for New England Revolution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2020

We were one of Jebbit's first partners and we're still very pleased with them as they've grown. Looking forward to doing more with them in 2020.

Pros

Easy to use, always responsive and innovative customer service team.

Cons

Any technical issues were easily resolved by the Jebbit team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Alyssa W.

Director of Growth

Health, Wellness and Fitness

### "Incredible Hands On Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2020

Pros

It is incredibly user-friendly! It allows you to really design the quiz with your brand look and customize so many different fields. I love the amount of data you can pull and can truly optimize the experience. The team is extremely hands-on as well to help you achieve exactly what you are looking for.

Cons

I haven't experienced any issues yet! Jebbit has been wonderful to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

CONOR W.

Assistant Campaign Manager

Marketing and Advertising

### "Ad Council Survey"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2020

Pros

This software is very easy to pickup and manipulate, with only a couple conversations with an experienced member from the Jebbit team, I felt like I could do anything I wanted to .

Cons

Saving and publishing different versions of surveys can be a bit confusing, but that could also be user error.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BJ

Brandon J.

Vice President, Digital & Web Services

Sports

### "Created a Visual Experience in a Marriage of Brands"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2020

Pros

The Jebbit product helped our team solve a problem our team was challenged with developing a creative path to connecting two brands together seamlessly while delivering a visually appealing experience for our fans (customers).

Cons

The process to create experiences even after a template was developed could be cumbersome at times for our content creators.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Marketing Manager

Internet

### "Awesome product to build engaging content with minimal operational lift"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 24, 2020

Pros

Ease of use, ability to create content and report on campaign metrics

Cons

Data extraction files were a little messy and had to clean up to do manual analysis

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rob S.

Sr Director, Customer Experience Management

Information Technology and Services

### "Improved business results with Jebbit technology"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2020

Pros

Ease of use, democratization of data, ability to create experiences with ease.

Cons

Sometimes it's easy for other team members to pick up experiences that aren't intended for them - however, solutions have been put in place to fix.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/198493/Jebbit/reviews/)

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