# Jebbit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jebbit the right Customer Experience solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198493/Jebbit/reviews

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Jebbit

4.7 (11)

[View alternatives](https://www.capterra.com/p/198493/Jebbit/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Jebbit

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Marketing Manager  
Internet  
Used the software for: 6-12 months

### "Awesome product to build engaging content with minimal operational lift"

February 24, 2020

5.0

Pros

Ease of use, ability to create content and report on campaign metrics

Cons

Data extraction files were a little messy and had to clean up to do manual analysis

Review Source

JP

James P.  
Marketing Manager  
Human Resources  
Used the software for: 1-2 years

### "Jebbit is an simple, team-empowering product"

February 21, 2020

5.0

We can stand up landing pages in a matter of 1-2 hours, which is unheard of on our team. The data points we capture with Jebbit inform our future design/UX processes, and give us insight for market research. Amazing tool, that everyone from Specialist to Senior leadership can use and understand.

Pros

The interface & ease of use. It's crazy how easy it is to make well-designed, engaging content with little to no internal creative support. We use their "classic" and "companion" experiences, and the amount of downstream conversion we get using Jebbit as an interstitial beats our business-as-usual traffic every time.

Cons

Data syncs with brand-side databases can sometimes be challenging, mostly on our side though. Jebbit can work with pretty much any system.

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 2+ years

### "Does the job, but too e-commerce centric"

October 4, 2022

3.0

Pros

Does the job extremely well and its easy to use. Converts well.

Cons

Not a great value for dollar invested. Integrations could improve

Review Source

AW

Alyssa W.  
Director of Growth  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Incredible Hands On Experience "

February 28, 2020

5.0

Pros

It is incredibly user-friendly! It allows you to really design the quiz with your brand look and customize so many different fields. I love the amount of data you can pull and can truly optimize the experience. The team is extremely hands-on as well to help you achieve exactly what you are looking for.

Cons

I haven't experienced any issues yet! Jebbit has been wonderful to work with.

Review Source

RS

Rob S.  
Sr Director, Customer Experience Management  
Information Technology and Services  
Used the software for: 1-2 years

### "Improved business results with Jebbit technology"

February 24, 2020

5.0

Pros

Ease of use, democratization of data, ability to create experiences with ease.

Cons

Sometimes it's easy for other team members to pick up experiences that aren't intended for them - however, solutions have been put in place to fix.

Review Source

CW

CONOR W.  
Assistant Campaign Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Ad Council Survey"

February 25, 2020

5.0

Pros

This software is very easy to pickup and manipulate, with only a couple conversations with an experienced member from the Jebbit team, I felt like I could do anything I wanted to .

Cons

Saving and publishing different versions of surveys can be a bit confusing, but that could also be user error.

Review Source

JD

Jason D.  
Director of Digital Media  
Sports  
Used the software for: 2+ years

### "Jebbit - longtime partner for New England Revolution"

March 2, 2020

5.0

We were one of Jebbit's first partners and we're still very pleased with them as they've grown. Looking forward to doing more with them in 2020.

Pros

Easy to use, always responsive and innovative customer service team.

Cons

Any technical issues were easily resolved by the Jebbit team.

Review Source

BJ

Brandon J.  
Vice President, Digital & Web Services  
Sports  
Used the software for: 1-2 years

### "Created a Visual Experience in a Marriage of Brands"

February 24, 2020

5.0

Pros

The Jebbit product helped our team solve a problem our team was challenged with developing a creative path to connecting two brands together seamlessly while delivering a visually appealing experience for our fans (customers).

Cons

The process to create experiences even after a template was developed could be cumbersome at times for our content creators.

Review Source

PL

Perrin L.  
Director of Audience Development  
Sports  
Used the software for: 6-12 months

### "Flexible platform, engaged support team"

May 30, 2020

4.0

Jebbit has adapted its offerings in a savvy way over time to offer more of what works. When the client has an idea, the Jebbit team does what it can to make it a reality. They don’t say “no” often.

Pros

Jebbit empowered teams of various sizes, often with more limited resources, to create engaging, customized experiences for their fans, and share those experiences across all major consumer channels.

Cons

I wanted a more fluid user platform, but they’ve since built that.

Review Source

CH

Christine H.  
Wellness coach  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Fantastic, easy to use experience for online marketing!"

July 3, 2020

5.0

I’ve had a great experience so far and look forward to continuing my relationship with Jebbit.

Pros

It was easy to use by myself. The interaction list made it easy to follow up with prospective customers.

Cons

Nothing, it was very user friendly! Completely self-explanitory.

Review Source

CC

Catherine C.  
Director of Customer Relations  
Food Production  
Used the software for: Less than 6 months

### "Surveys and Quizzes"

June 1, 2020

5.0

Pros

Jebbit is an easy and fun platform for building quizzes and surveys that are fun for consumers.

Cons

It would be nice to have access to various training videos to help the end user get started quicker.

Review Source

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