--- title: "iTacit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iTacit Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more." source_url: "https://www.capterra.com/p/198558/iTacit/" page_type: "product" language: "en" --- # iTacit Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iTacit ## What is iTacit? iTacit is the all-in-one frontline employee training solution your team needs. Get the LMS that's perfect for training and compliance. The iTacit learning management system answers the challenge of making effective training accessible for the entire workforce, whether they're on the frontline, in the office or outside your business. With a course builder, micro-learning features, compliance tracking, analytics and targeting, iTacit makes content authoring easy for administrators and eLearning even easier for employees. And with personalized learning paths and self-enrolment, employees get the training they want, right on their mobile device. ## What is iTacit used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Certification Tracking / 2026 - Compliance / 2026 - Digital Workplace / 2026 - Document Management / 2026 - Employee Communication Tools / 2026 - Employee Engagement / 2026 - Form Builder / 2026 - Forms Automation / 2026 - Healthcare LMS / 2026 - Learning Management System / 2026 - PEO / 2026 - Remote Work / 2026 - Training / 2026 - Workflow Management / 2026 Do you work for iTacit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.itacit.com&name=iTacit) ## iTacit Overview Updated August 2026 AI summary iTacit is a cloud-based learning management system for midsize and enterprise organizations, offering course management, learner portals, and training administration alongside compliance tracking and employee communication tools. Reviewers consistently highlight responsive customer support and accessible training, while noting a learning curve and some interface complexity. The platform is accessible across web and mobile devices and supports features like course authoring, workflows, and integrations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iTacit 4.6 (42) VS. [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (42) Ease Of Use 4.7 (5,309) Value For Money 4.8 (35) Value For Money 4.5 (5,067) Customer Service 5.0 (37) Customer Service 4.6 (5,081) ## iTacit alternatives Highest Rated [4.9 (4,863)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Canvas](https://www.capterra.com/p/127214/CANVAS/) [4.6 (4,334)](https://www.capterra.com/p/127214/CANVAS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127214/CANVAS/) [Paylocity](https://www.capterra.com/p/86714/WebPay/) [4.3 (1,929)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/86714/WebPay/) [Moodle](https://www.capterra.com/p/80691/Moodle/) [4.3 (3,387)](https://www.capterra.com/p/80691/Moodle/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/80691/Moodle/) [View all alternatives](https://www.capterra.com/p/198558/iTacit/alternatives/) ## FAQs about iTacit Overview ### Which roles and teams benefit most from iTacit? iTacit benefits HR teams, administrators, and corporate coordinators who manage employee communications, policy distribution, onboarding, and training compliance. Learning and development specialists use it to deliver courses and track completion, while business support teams and executives rely on it for streamlined workforce updates, engagement, and operational visibility across distributed staff. Answer based on 42 reviews Overview ### What company size and industries is iTacit built for? iTacit is built for midsize businesses, which make up 48% of reviewers, and healthcare, led by Hospital & Health Care at 24%. It primarily serves large frontline workforces in high-compliance sectors, with additional reviewer concentration in Government Administration at 17%, Insurance at 10%, and Enterprise organizations at 33%. Answer based on 42 reviews Features and Usability ### What are the key features of iTacit? iTacit offers a built-in LMS, course authoring, learning paths, and training record management for learning administration. It also includes compliance management, approval workflows, audit trails, document management, and access controls/permissions, plus communication features such as alerts/notifications, @mentions, chat/messaging, and activity feeds. Integrations ### Which third-party tools and platforms does iTacit integrate with? iTacit integrates with over 50 third-party tools and platforms across HR and identity management. Key integrations include ADP Workforce Now, ADP Workforce Now On the Go, BambooHR, Dayforce HCM, Gusto, Deel, Factorial, and CyberArk Identity Management, with additional support for platforms such as AlexisHR, Cezanne HR, and ChartHop. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on iTacit? iTacit is generally easy to onboard for frontline staff and nontechnical users, who reviewers say pick up the intuitive interface quickly. Admins may need more time with the back end, but in-person training, live online sessions, webinars, videos, documentation, and one-on-one support help teams get up to speed. Answer based on 15 reviews Getting Started and Support ### What customer support options does iTacit offer, and how do users rate the experience? iTacit offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, knowledgeable, and easy to reach, with helpful guidance when the system feels hard to navigate. Email replies are often reported within 24–48 hours, and issues are usually resolved quickly. Answer based on 10 reviews Ease of use ### Is iTacit easy to use for admins and employees? iTacit works well for everyday employee learning and manager tasks, with a mobile-friendly interface and clear navigation. Many teams find the learner side intuitive, especially in nontechnical workplaces, while some administrators describe the back end as more complex and less intuitive until training and regular use improve familiarity. Answer based on 12 reviews ## Features AI summary Based on 6,991 Learning Management System reviews Capterra data shows that buyers of learning management system software rank the following features as their top priorities: - **Course Management** (**48%** of reviewers rated this feature as critical) - **Learner Portal** (**47%**) - **Training Management** (**43%**) iTacit supports all three of the features reviewers rate highest: **Course Management**, **Learner Portal**, and **Training Management**. Together, these capabilities help businesses organize learning content, give learners easy access to training materials, and manage training delivery more efficiently, allowing teams to keep employee development on track and improve training consistency. Course Management 4.7 (19) 47.37% of 19 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Learner Portal 4.7 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Course Tracking 4.6 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Tests/Assessments 4.9 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Progress Tracking 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Learning Management 4.7 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Organize and track educational activities iTacit 161 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Certificate Repository: Centralized repository containing a list of all certifications - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Certification Expiry Tracking: Track upcoming or expired certifications - Certification Management: Track and ensure employees obtain necessary skill sets/certifications - Certification Tracking: Maintain personal certifications/qualifications - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Create, organize, and assign courses to users - Course Tracking: Track which progress and course materials have been completed by each user - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Capture: Scan, move or upload electronic files within the software's repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - eLearning Companies: Software specialized for companies that sell courses/content - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Extended Enterprise Learning: Training that is provided to learners outside of a company - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For Healthcare: Software designed for the healthcare industry - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Interactive Content: Allow the audience to interact or engage with the content - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quizzes: Brief assessments used to measure knowledge and skills - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduled Messaging: Send individual or bulk text messages at predetermined times - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Companies: Software designed for companies who offer training programs to clients - Training Management: Track employee/learner's progression through training programs - Training Record Management: Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.5 (42) 4.5 Based on 42 reviews ## Pricing Value for money 4.8 (35) ### Starting price Free trial not available Value for money 4.8 (35) 4.8 Based on 35 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Deel](https://www.capterra.com/p/205015/Deel/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (37) 5.0 Based on 37 reviews ## User reviews Overall rating 4.6 Based on 42 reviews Filter by rating 5(25) 4(17) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VM Vicki M. Election Specialist Government Relations ### "Training Program is one of the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2025 iTacit has been great to work with and I would highly recommend any company contacting iTacit before they finalize their agreement for training and support with some other company. Pros The people who work for iTacit are very knowledgeable on the services they provide their customers. Anytime I've had problems or questions, the Help Desk staff respond on a timely basis. Cons I've not had any issues with iTacit since we started working with them in 2021. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 25, 2025 Hi Vicki, Thank you for such a fantastic review! We're thrilled to hear that you've had a great experience with iTacit for the last four years. In particular, we are happy to know you recognize the hard work our CS team puts in to provide top notch knowledge and response times. Providing quality training and support is a priority for us, so it’s great to know we’re hitting the mark! We truly appreciate your recommendation and your trust in iTacit. If there’s ever anything we can do to further support you, don’t hesitate to reach out! – Rhys and the iTacit Team JC James C. Procurement Manager Health, Wellness and Fitness ### "Itacit Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 excellent to deal with, professional and knowledgeable. Pros full suite of products, good customer service Cons nothing to complain about, maybe work on a different pricing scheme. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2025 Hi James, Thank you for your review! We’re glad to hear that you find iTacit’s full suite of products valuable and that our team has provided excellent support - we place a priority on our customer service, so this is good to hear! Thanks for sharing your experience. We’re grateful to have you as part of the iTacit community! – Rhys and the iTacit Team AK Ashley K. CEO Hospital & Health Care ### "Great education Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 I find the Itacit team is responsive and always trying to improve functionality for customers Pros Ease of use, functionality, ability to personalize. Cons I don’t have anything that I liked least about itacit Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 21, 2025 Hi Ashley, Thank you for your wonderful review! We’re thrilled to hear that you find iTacit easy to use, functional, and customizable. Those are exactly the qualities we strive for. It’s also great to know that our team’s responsiveness and commitment to continuous improvement have stood out to you. Customer feedback plays a huge role in shaping our platform, so we truly appreciate your insights! Thanks again for sharing your experience - we’re excited to keep supporting you! – Rhys and the iTacit Team ML Maritza L. Practice Consultant Government Administration ### "User Friendly and Portable Learning" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2025 User friendly, great tech support, ability to meet needs of learners and users. Pros User friendly, portable platform via mobile app, knowledge programs tailored to different users and learning needs. Cons Learning the administrative requires some time investment to fully understand and use the platform fully. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 20, 2025 Hi Maritza, Thank you for your review! We’re so glad to hear that you find iTacit user-friendly and portable - making learning accessible across devices is a key focus for us, so it’s great to know that’s been valuable for you. It’s great to know our tech support team has been helpful as well! Thanks again for sharing your experience - we’re excited to keep supporting your learning needs! – Rhys and the iTacit Team LL Louis-Philippe L. HR Partner Insurance ### "Great team and product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2025 They offer great service and are very understanding with there clients Pros They have great customer service and great product Cons I have nothing to say ''negative'' about iTacit. They offer great service and are very understanding with there clients Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 18, 2025 Thank you for your kind words! We’re so glad to hear that both our product and customer service have made a positive impact. Providing great service and truly understanding our clients’ needs is very important to us, so it’s fantastic to know that’s been your experience. We appreciate you taking the time to share your feedback! If there’s ever anything we can do to further support you, we’re always here. – Rhys and the iTacit Team SW saundra W. Privacy Analyst Government Administration ### "I would recommend itacit as an LMS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2025 Working with our itacit representative has made my overall experience exceptional. Pros I enjoy working with our representative, he's number one in my book. Having analysis tools to facilitate the monitoring and compliance required, at our disposal, is key. The ability to have various knowledge programs to assist our stakeholders is beneficial as well. Ongoing improvements based on customer feedback is essential and the communication of these improvements are necessary and itacit excels at both! Cons Reporting limitations as noted in my survey response. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 20, 2025 Hi Saundra, Thank you for your fantastic review! We’re thrilled to hear that your experience with iTacit (and your rep) has been so positive. We’ll be sure to pass along the kudos! It’s great to know that our analysis tools and knowledge programs are making a real impact on monitoring compliance and supporting stakeholders. Continuous improvement based on customer feedback is a priority for us, so we appreciate you recognizing our efforts! We’re always working to enhance our reporting capabilities, and feedback like yours helps shape those improvements. Thanks again for your recommendation! – Rhys and the iTacit Team KP Kyla P. Development Lead, Clinical and Training Programs Pharmaceuticals ### "iTacit LMS Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2025 I joined the company after they had adopted iTacit so I had to play catch up as I took on the role. iTacit support was extremely helpful and responsive. They are easy to reach through email and they also provided several Rise courses which were detailed and walked through many of the administrative tasks in Bridge. Pros Some of the best things about iTacit include the document library. It is a one stop shop for all job aids, policies, SOPs, quick references, etc. With this single source, version control is a breeze to maintain. We also rely on the "Forms" feature (additional cost for these users) to ensure specific protocol are followed at specific times by specific people. The customer service and responsiveness of iTacit is another plus. If you don't know how to do something, just ask! Cons I think the difficulties I've had with iTacit would be that some areas of the platform seem to me to be a bit complex - as an average person, not an LMS expert or specialist. However, this level of complexity also means that you can do just about anything you want in terms of course creation and reporting, you just have to figure it out. And I believe they don't yet have a report to be able to run that will tell you the last login date for each user. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 20, 2025 Hi Kyla, Thank you for your detailed review! We love hearing how customers are maximizing iTacit’s document library and Forms to streamline version control and ensure protocols are followed. There are so many different ways people use it! Your use of Forms is a good example. We're always looking for ways to simplify the experience, and insights like yours help guide improvements. We’re also thrilled that you find so much value from our support team. We’re always here to assist, so don’t hesitate to reach out! Thanks again for sharing your experience - we’re excited to keep supporting you and your team! – Rhys and the iTacit Team MP Michele P. Operations Manager Food & Beverages ### "President of the iTacit Fan Club" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2025 The iTacit team are incredible. I cannot say enough positive things about the entire process of setting up, launching and going live with this platform. Our training program has been drastically improved as well as communication between locations. iTacit has played a huge role in improving our corporate culture! Pros iTacit has changed our training protocol in an impressive and wide spread way. We couldn't be happier with the results we are seeing. Users find it engaging and enjoy the Notice Board as an opportunity to stay connected with other locations. Administrators enjoy the ease of use. Cons I really couldn't say there are any things I like least about iTacit. I could state a few very specific reports that I would like to see presented differently but they are so subjective to my personal preferences and uses that it would be unfair. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 20, 2025 Wow - what an incredible review! We’re thrilled to hear how iTacit has transformed your training program and strengthened communication across locations. Engagement and ease of use are at the heart of what we do, so knowing that both users and admins are benefiting makes our day! We’re always open to hearing what would make iTacit even better - so if you ever want to share your ideas, we’d love the input. Most of all, thank you for your kind words about our team. We’re grateful to be part of your success and look forward to continuing to support you! – Rhys and the iTacit Team KW Kara W. Corporate Admin Individual & Family Services ### "Game Changer for Employee Connection " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 The support is wonderful ! There are many facets of itacit that can continually grow with a company’s needs Pros The front end is easy to use and visually pleasing. I love how it links employees without the need of sharing personal info and social media Cons The back end can feel redundant and cumbersome Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 20, 2025 Thank you for your thoughtful review! We’re thrilled to hear that iTacit has been a game changer for you. We’re always looking for ways to streamline the experience, and your feedback helps us narrow our focus. We’d love to hear more! And a big thank you for the kind words about our support team! They’ll be happy to hear it! We’re excited to keep growing with you. – Rhys and the iTacit Team LE Loretta E. Business Coodinator Hospital & Health Care ### "Business Coordinator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2025 I have had to reach our the customer service team on a number of times to assist with our education requirements, it has always been a very positive experience. Pros User friendly site, customer service is top notch. Patient service providers always willing to teach new ways. Cons From a non techy individual it is sometimes for me to get a handle on new processes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 20, 2025 Thank you for your review! We’re so glad to hear that you find iTacit user-friendly and that our customer service team has been a great support for you. We take pride in making sure our users feel confident and supported every step of the way! Thanks again for sharing your experience - we appreciate you taking the time to review us! – Rhys and the iTacit Team [View all Reviews](https://www.capterra.com/p/198558/iTacit/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.