# Whappext Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Whappext Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/198575/WhatsApp-Marketing-Software --- # Whappext Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Whappext ## What is Whappext? At the core of Whappext's offering is its cutting-edge WhatsApp Marketing Software, designed to streamline and automate the process of reaching millions of customers effortlessly. This platform empowers businesses with the capability to send bulk messages, covering a spectrum of content types, including text, images, and documents. The versatility of Whappext ensures that your messages are not only impactful but also tailored to meet the specific needs of your audience. ## What is Whappext used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 164 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $125 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Whappext?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.whappext.com&name=Whappext) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Whappext 4.7 (164) VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $125 Flat Rate, Per Year Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (164) Ease Of Use 4.0 (965) Value For Money 4.6 (133) Value For Money 4.2 (788) Customer Service 4.2 (137) Customer Service 4.0 (760) ## Whappext alternatives Highest Rated [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/alternatives/) ## FAQs about Whappext Overview ### What problems does Whappext solve? Whappext solves slow customer outreach, scattered client conversations, and manual promotion workflows by enabling bulk WhatsApp messaging, instant replies, catalogs, media sharing, and real-time support. Small businesses, marketers, sales teams, vendors, and customer service staff use it to reach more prospects, answer questions faster, and manage customer follow-up more efficiently. Answer based on 109 reviews Overview ### Which roles and teams benefit most from Whappext? Whappext is most used by business leaders, administrative teams, educators, students, and independent professionals who need fast WhatsApp communication at scale. Executives and directors use it for outreach and customer engagement, while administrators, freelancers, and technical users streamline messaging, contact management, follow-ups, and day-to-day communication workflows. Answer based on 164 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Whappext built for? Whappext is built for small businesses first, with 75% of reviewers from that segment, and it most often serves Marketing and Advertising at 7%. It also fits midsize companies at 12% and enterprises at 13%, with use across Computer Software and IT services at 5% each, mainly for instant messaging and chat. Answer based on 164 reviews Features and Usability ### What are the key features of Whappext? Whappext includes core messaging and marketing features such as 2-way messaging, mass texting, automated responses, and message personalization. Differentiators include geotargeting and multi-language support. Reviewers also frequently mention contact management, reporting and analytics, file sharing, and WhatsApp-based communication, including video calls and real-time chat. Answer based on 50 reviews Pricing ### How much does it cost and what fees or limitations are included? Whappext starts at $125/year for the Individual Plan, with an Enterprise Solution at 399/year for up to 10 devices. Reviewers describe the one-time fee as inexpensive and easy to justify, but some call it costly. A free trial is mentioned by one reviewer, while others said none was available. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does Whappext integrate with? Whappext integrates with WhatsApp and also connects to Google Sheets, Instagram, Meta for Business, SendPulse, and Workplace from Meta. Reviewer mentions center overwhelmingly on WhatsApp, while the broader list points to messaging, social media, business management, and spreadsheet workflows for campaign and contact operations. Answer based on 72 reviews Getting Started and Support ### What training and onboarding options does Whappext offer? Whappext provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Whappext offer, and how do users rate the experience? Whappext offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support interactions as quick and helpful for real-time customer communication and issue resolution, though a few mention slower customer service at times and some limitations when handling larger, more complex workflows. Answer based on 33 reviews Ease of use ### Is Whappext easy to use for small businesses? Whappext feels easy to use for most small business teams, with a simple interface for messaging, catalogs, and customer chats. Many users find setup and daily navigation straightforward, especially for non-technical staff, though some mention settings can feel crowded and certain features take time to find. Answer based on 50 reviews ## Who uses Whappext? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 132 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 132 reviews Marketing 16% Marketing 16% Administrative 16% Customer Services & Support 16% IT & Software Development 9% Others 44% Top industries Based on 132 reviews Computer Software 24% Information Technology and Services 24% Marketing and Advertising 20% Writing and Editing 16% Other 16% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.4 (93) 47.31% of 93 reviewers that rated this feature as important or highly important It gives you an organized way to store, find, and manage contacts efficiently. Reviewers indicate that searching, syncing, and arranging contacts alphabetically is straightforward, though some mention occasional difficulties adding new contacts or finding them quickly. File Sharing 4.5 (67) 58.21% of 67 reviewers that rated this feature as important or highly important WhatsApp offers seamless file sharing, letting you send photos, videos, and documents rapidly. Users think sharing is simple, fast, and supports various file types, though some mention limitations with larger files and occasional privacy concerns. Real-Time Chat 4.7 (58) 62.07% of 58 reviewers that rated this feature as important or highly important With this capability, you can instantly communicate with individuals or groups, making interactions fast and efficient. Reviewers appreciate the ease of use, immediate responses, and the ability to personalize conversations, which helps build trust and engagement quickly. Collaboration Tools 4.3 (60) 40.00% of 60 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting/Analytics 4.5 (51) 41.18% of 51 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Real-time Consumer-facing Chat 4.6 (36) 50.00% of 36 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Whappext 7 features Provides a channel for team members to share AI models, media files, communicate, and work together It gives you an organized way to store, find, and manage contacts efficiently. Reviewers indicate that searching, syncing, and arranging contacts alphabetically is straightforward, though some mention occasional difficulties adding new contacts or finding them quickly. WhatsApp offers seamless file sharing, letting you send photos, videos, and documents rapidly. Users think sharing is simple, fast, and supports various file types, though some mention limitations with larger files and occasional privacy concerns. Geographic location of visitors determines behavior of the software With this capability, you can instantly communicate with individuals or groups, making interactions fast and efficient. Reviewers appreciate the ease of use, immediate responses, and the ability to personalize conversations, which helps build trust and engagement quickly. Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. Features 4.5 (164) 4.5 Based on 164 reviews ## Pricing Value for money 4.6 (133) [View pricing plan details](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/pricing/) Individual Plan $125.00 Flat Rate,Per Year It includes: - Free Updates - Group Extractor - Guide Book + Anti Ban Solution - Personalization - Training Videos - Unlimited Messages Enterprise Solution $399.00 Flat Rate,Per Year It includes: - 24x7 Support for Lifetime - Enterprise Solution and Group Extractor - Free Updates - Generate Unlimited Licenses - Guide Book + Anti Ban Solution - Set Expiry of Licenses - Training Material - Group Extractor - Personalization - Training Videos - Unlimited Messages Value for money 4.6 (133) 4.6 Based on 133 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (137) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (137) 4.2 Based on 137 reviews ## User reviews Overall rating 4.7 Based on 164 reviews Filter by rating 5(118) 4(43) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent CW Casey W. Office Manager Media Production ### "Enhanced Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 18, 2024 Overall, positive experience. If you're looking for an extension that adds value it's definitely worth trying out! Pros I like the responsive support to my questions, and the customizable themes and quick access to features. Cons The initial set up was a bit difficult due to the number of options, but I get overwhelmed with so many options, and not everyone feels that way, so the con could be a pro for you. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lirim S. Instrumentation PLSC Chemicals ### "Best app for mass instant messaging and live chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 7, 2024 Pros I have been using this app for the free trial now only and it works great to resch out massive audience. It’s easy to share documents of any type witu no restrictions. The best feature is you can filter active users phone numbers by just importing whatsapp numbers. Cons sometimes it freezes and crashes in my macbook, probably it’s just not very macos software friendly! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Randy M. Deployment Engineer Consumer Services ### "Amazing and outstanding Online chatting software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 18, 2024 Overall, it was amazing using Whappext and it was a greatt experience Pros I love the easy and understandable user interface provided by the software..Makes it easy to use Cons Has limited functionality on the platform Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) More functionalities and less costly and broad usage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Nestor H. ASSISTANCE Computer & Network Security ### "Outil parfait " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 16, 2024 Pros Whappext est un logiciel adéquat pour les activités commerciales en ligne. Cela permet d'avoir une boutique en ligne, de catalogue, en d'être en contact permanence avec la clientèle Cons Comme inconvénients je citer entre autre la limitation de participants des appels de groupe Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [WPS Office](https://www.capterra.com/p/126794/WPS-Office/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marius S. Doctor Medical Practice ### "Good software for live chat and texting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 1, 2023 Pros Ease of use, good connectivity to internet Cons Some security issues when sending files Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR mahfujur rahman M. Provide emergency service Computer Software ### "It's a complete package " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 It helps me a lot in my business. Because i always need to contact my co-workers and have to give them instructions. I find all the features here. Pros I like almost all the features here mostly live chat, sending bulks of messages at a time. Also one thing i like most is it doesn’t a high speed internet connection. Cons I don't have any problem with this software Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) It requires high speed internet connection. Sometimes it's hard to manage through this app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Esita A. Marketing Executive Computer Software ### "Pathway For Smooth Communication " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 25, 2023 Pros It helps to grab a large number of consumer and able to manage proper attention for the products Cons In the message header there should be a image that could help to find out what kind of product it is. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Victor S. Farmer Environmental Services ### "Marketing chat software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 24, 2023 It is a very nice software to talk to leads Pros Whatsapp marketing software a very good software when it is a question of chating with our customers or our leads. It is a fast messaging place are messages are instant. It is a best software to try different marketing strategies. Cons Whatsapp software dowloading need too much storage on my memory card Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Luciana L. Marketplace specialist Management Consulting ### "Live chat for your website " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 23, 2023 Pros The possibility to track and add a what'sapp live chat Cons At the moment I don't have any cons to add Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Pastor Writing and Editing ### "WhatsApp Marketing Software is great and relevant to me" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2023 WhatsApp Marketing Software is the best in terms of linking people up to clients and communities for me Pros It allows and facilitates communication and feedbacks from both interlocutors Cons when their is no network it is hectic and not easy without patience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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