# Whappext Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Whappext the right Live Chat solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews --- Whappext 4.7 (164) [View alternatives](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Whappext Ease of use 4.7 Customer Service 4.2 ## Pros and Cons in Reviews BF Bamidele F Customer Service ManagerHospitality, 51 - 200 employeesUsed the software for: 6-12 months. “Marketers can engage in one-on-one conversations, provide personalized recommendations, and build strong relationships, leading to higher engagement and conversion rates.“ June 15, 2023 Victor s FarmerEnvironmental Services, 11 - 50 employeesUsed the software for: 6-12 months. “Whatsapp software dowloading need too much storage on my memory card“ November 24, 2023 EA Esita A Marketing ExecutiveComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It helps to grab a large number of consumer and able to manage proper attention for the products“ November 25, 2023 LS Lirim S Instrumentation PLSCChemicals, 51 - 200 employeesUsed the software for: I used a free trial. “sometimes it freezes and crashes in my macbook, probably it’s just not very macos software friendly!“ April 7, 2024 KS Kenneth S ManagerArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “Wasenderpro allows people to send big files in a blunk of an eye, it saves customers time and the fact that a granted access to update stats in detailed statistics it gives a sudden relief is a client or customer wants to run a campaign.“ May 21, 2022 JH Jennifer H Sales and Marketing SpecialistMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “What I don't like about WhatsApp is that it doesn't have a webinar/conference feature that would allow multiple people to participate in video conferencing.“ March 16, 2023 Faith K Transcriber / BloggerWriting and Editing, 10,001+ employeesUsed the software for: More than 2 years. “my favorite feature is the catalog which allows my clients to see my products, the price and whether the product is still available for purchase.“ May 26, 2022 SJ Solo J MwiComputer Software, Self-employedUsed the software for: I used a free trial. “Integration with my existing business processes was difficult“ September 7, 2023 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kwabena A. REGISTERED NURSE Health, Wellness and Fitness Used the software for: 2+ years ### "EASY MARKETTING TOOL" April 22, 2021 5.0 Very handy and helpful tool to market products and interact with customers Pros WhatsApp has evolved since it's inception from a mere text platform to a marketing platform where you're able to setup a business account and leave autoreplies for your customers to feel that they are being engaged with all the time. Cons I wish we could do more of financial transactions via WhatsApp as well. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) WhatsApp was widely used and easily accessible. Review Source KS Kenneth S. Manager Arts and Crafts Used the software for: 2+ years ### "WhatsApp honest review " May 21, 2022 4.0 Wasenderpro allows people to send big files in a blunk of an eye, it saves customers time and the fact that a granted access to update stats in detailed statistics it gives a sudden relief is a client or customer wants to run a campaign. Pros My integration with my business on point Clients never get to claim alot the fact that big file are able to be send via this user-friendly app makes the entire workflow easy and manageable. It support all multimedia format, it extract numbers and send them in bulk on request. A secured database, auto reply filter, unlimited bulk sender meessanger a very convenient app to it's loyal customers indeed. Cons I think feature that could be added when time on is a super easy theme for tge elderly they still find this kind of app complex interms of when what is where and the customer support system is down time is important to keep clients flowing in and out, what's needed is 25/7 support system online,live chat firmly put into implementation. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) No reliability when comes to sending bigger files one can forward a messege to more than 1000 in bulks in different groups that alone was bad. It takes forever to send messager to groups or individuals. Review Source RB Robert B. VP of Sales Furniture Used the software for: 2+ years ### "WhatsApp the necessary evil" June 3, 2021 3.0 As the product is free there is a strong argument for people like myself not complaining. However after Facebook acquired the program for a collective price of 19 billion dollars one would think they have the budget to make it perform better. Think about what I just said and let that marinade. 19 BILLION DOLLARS. Come on Mark Z - step up your game! Pros On the PROS side of things the software is very basic and easy to set up. It is a no thrills programs. Cons The CONS unfortunately are greater than the PROS. There is an op-going issue with the web version syncing with the mobile version. Calls drop on a regular basis. Call quality is poor. Bulk distribution of messages to your contact list is poor. The challenge is that there are a number of people that use WhatsApp because it's free and it is their go-to options for overseas communications. It is a necessary evil from a business standpoint as other options are not well marketed so the majority of users continue using this program. Review Source kK kamna K. bhuvi creations Arts and Crafts Used the software for: 2+ years ### "whatsapp is life like no one takes place" April 27, 2023 5.0 overall for chat calling is nce but plz put some settings delete all chat both side easily and we can save status if any video uploaded in status if friend give access Pros most useful app, we can talk easily anytime , chat easily all over world ,free of cost even other state also we can talk , not like the old days when we had to write letters and wait for the reply Cons it be like telegram we can delete chat ours also and friends also anytime no time limit whatsapp have limit to delete our own chat Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/)[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/) telegram and snapchat have that option to delete both chat or save chat in software Review Source mrM mahfujur rahman M. Provide emergency service Computer Software Used the software for: 2+ years ### "It's a complete package " November 28, 2023 5.0 It helps me a lot in my business. Because i always need to contact my co-workers and have to give them instructions. I find all the features here. Pros I like almost all the features here mostly live chat, sending bulks of messages at a time. Also one thing i like most is it doesn’t a high speed internet connection. Cons I don't have any problem with this software Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) It requires high speed internet connection. Sometimes it's hard to manage through this app. Review Source Frank Y. Web Developer Marketing and Advertising Used the software for: 2+ years ### "Whatsapp is a life and business saver." July 8, 2021 5.0 The excellent application for both marketing and also connecting with your friends around the world. Pros Easy of use. I can connect to all my friends on WhatsApp. Its possible to send almost every file type on this platform. Cons I want money transactions to be done through the platform. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) I wanted an application which is widely used and also comes with a lot of functionalities Review Source SS Shyamala S. Freelancer Marketing and Advertising Used the software for: I used a free trial ### "I made double profit using WhatsApp marketing software recommended" June 14, 2021 5.0 I am using this daily and earn lots of money. And it's game changer in my business. I communicate my full contacts with this and easy to use and easy to reach to people and get to understand customers requirements fully. I daily talk with 100's of customers and get to earn . Thank you very useful tool ever I used. I recommend it. Pros Easy to earn the best in all groups of customers, neighbours, jobss with mass marketing messages, catalogue, videos, PDFs, images, texts all ways of earning money. It notify the acknowledgement of message received and I like it. It is great help in mobile apps. Gives better marketing results. Cons Sometimes we cannot add the customer directly on the contacts. We face some connectivity issues. Others are fine. to me. If I get some contacts directly added I will be very happy. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) Videos are directly playing fully I can watch all at once. No need more clicks. And I find very secured sometimes and good. Review Source Abdelkadir B. Teacher E-Learning Used the software for: 2+ years ### "Fast and effective messaging app" September 18, 2021 5.0 WhatsApp, in my opinion, is an incredible piece of software that allows us to easily share videos, audios, and pictures. Making domestic and international phone calls is an easy process with this app. It offers high-quality audio and video calls, which are ideal for reaching out to people in other countries. Overall, I like this app because of the convenience it provides, and it's also free. Pros Whatsapp is simple when using; you can easily connect with your friends, co-workers and family, as well as provide addresses and contacts. Furthermore, WhatsApp supports practically any form of file that you may send to your contacts, including two-step authentication, which has helps you protect your account. The app is not only limited to text messages. You can also have audio and video calls and listen To Audio Messages without spending a dime. Cons The one thing I don't like about this application is that when you remove a text, the other person(s) will know. Review Source Kenesha Rowe (. Nurse Hospital & Health Care Used the software for: 2+ years ### "WhatsApp is a great app" August 31, 2021 4.0 I did not know WhatsApp could make group video call. I usually had to download other apps for that. When I realized that WhatsApp offer group video calls, I Immediately deleted the other apps from my device. Pros I like WhatsApp because it provides me with many options to keep in contact with my families and friends. Example; voice and video calls, GIFs, audio, texts and texts that includes images and many more. Cons I do not like WhatsApp deleting feature, even though I might get the chance of deleting a message before it has been read. The person on the other end of the conversation will see "message delete' on their device. Review Source Zain A. Civil Aviation Aviation & Aerospace Used the software for: 2+ years ### "WhatsApp is always the most reliable communication platform." May 4, 2021 5.0 WhatsApp is an outclass platform that connects the globe with the highest ratings. I have used so many other social platforms for social and business interactions, but after the use of WhatsApp, I could not switch somewhere else. It's always remarkable and more than my expectations. I am highly satisfied with WhatsApp software, which always cares for me like a family member. Pros A few years back, I wasn't comfortable with smartphones due to some reasons, but I "configured" myself with a smartphone just to become a part of Whatsapp's amazing worldwide community. I think it is a bit difficult to talk about the features of one of the top-ranked social media platforms because everyone knows it's worth it. It's amazing in every field, from text to audio messages and video calling, Whatsapp compels its customers by its performance to stick with it. It's also a great business platform, where you can grow your business. It will do everything for your business from branding to advertising and much more. If you are a social person, as I am, you may join different groups worldwide and there are no limits on that. Now you can share everything with your community, even your feelings. My family members when celebrating birthdays I always join those events on Whatsapp. I never felt myself away from my loved ones. They share photos and video clips, and that's all someone requires from a distance. It's a platform that provides a great balance of individual users to business use. You just need an internet connection now and distance would not matter to you. It's all for your happy world. Cons Although Whatsapp is absolutely brilliant, making a wish is not bad for more improvement. Video clips have size limitations, that must be increased. I also share my feelings as others do on Whatsapp status, there is also a limit of 30 seconds, I have to split the longer video into 30 seconds clips. For video calling I always need a stable internet connection, otherwise, distortion will be frustrated. It takes a few seconds delay to send your voice when you talk to someone on WhatsApp, for new users it takes some time to understand this. Despite these facts, Whatsapp is still awesome. Review Source CW Casey W. Office Manager Media Production Used the software for: 6-12 months ### "Enhanced Features" September 18, 2024 5.0 Overall, positive experience. If you're looking for an extension that adds value it's definitely worth trying out! Pros I like the responsive support to my questions, and the customizable themes and quick access to features. Cons The initial set up was a bit difficult due to the number of options, but I get overwhelmed with so many options, and not everyone feels that way, so the con could be a pro for you. Review Source RN Rida N. Quality Management System Coordinator Hospital & Health Care Used the software for: 2+ years ### "WhatsApp - The best contacting software" September 9, 2021 5.0 WhatsApp is the most used software nowadays. My experience with this application is so good so far. It helps us communicate effectively through the features such as voice notes, images, and even video calls. I would highly recommend this application as it is absolutely free. Pros WhatsApp, I can contact my family, friends and may have chats through video calls. I have been using WhatsApp for the past six years. It is the best application for students to interact with their friends and share documents and other important notes. Furthermore, it is free, and you need to have an internet connection to use this application. Features like call, video call, attach files are so good. One more thing, we can use WhatsApp on a desktop through the WhatsApp web. So I can easily share my desktop files and documents via WhatsApp web. Cons The major drawback of using WhatsApp is the image quality gets weaker while transferring it from camera. Another negative point is it can get hacked. So it feels unsecured while using this application sometimes. WhatsApp has limited storage media that does not allow us to have access to unlimited data sharing. Review Source bA blessing A. freelance Computer Networking Used the software for: 2+ years ### "I've never had a problem with WhatsApp, and I think it's one of the best software we've ever had." August 16, 2021 4.0 Pros WhatsApp This software is accessible to everyone; smooth and exciting interface, without a lot of work; you master it in a few days. I was pleasantly surprised; by speed; the efficiency and security of the software; during personal communication; as a professional. This software personally; helped me a lot; during my university studies and much more today in my professional life. I love it a lot more; that it has more and more features; such as quick chat search, location sharing, and improved video and voice calls Cons What bothers a bit with the software is the lack of quality of digital files like videos, visual designs, photos . Review Source RS Rebecca S. Reviewer Government Administration Used the software for: 2+ years ### "Unlimited software " May 22, 2022 5.0 Best platform ever invented to make life easier to communicate with people all around the world Pros The fact that it is free and inexpensive you are able to communicate with people all around the world Cons You're unable to completely hide your messages which prevent you from having privacy Review Source MS Mahak S. Review Pharmaceuticals Used the software for: 2+ years ### "Best chating, video call app" May 4, 2023 5.0 It make work easy like sharing documents with each other. It also includes video conferencing which make work more easy. Pros Easy to communicate with each other End to end serviceEasy to use and inexpensive Cons Can't share heavy file on WhatsApp and long videos. Review Source VR Verified Reviewer social worker Mental Health Care Used the software for: 2+ years ### "Easy-to-reach client and markets products online. Products is view by a larger number of clients. " May 5, 2022 5.0 It an amazing app that connects me with family and friends. Pros WhatsApp act us marketing platform where one can showcase his/her product. One can merge all the clients in one group for easy accessible and able to responded to any queries. One is able to control his /her views on the platform. Cons its easy to be span by your contacts. One doesn't have control over paraphrasing. Review Source VR Verified Reviewer Pastor Writing and Editing Used the software for: I used a free trial ### "WhatsApp Marketing Software is great and relevant to me" November 18, 2023 5.0 WhatsApp Marketing Software is the best in terms of linking people up to clients and communities for me Pros It allows and facilitates communication and feedbacks from both interlocutors Cons when their is no network it is hectic and not easy without patience Review Source EA Esita A. Marketing Executive Computer Software Used the software for: 2+ years ### "Pathway For Smooth Communication " November 25, 2023 5.0 Pros It helps to grab a large number of consumer and able to manage proper attention for the products Cons In the message header there should be a image that could help to find out what kind of product it is. Review Source VR Verified Reviewer Auxiliar Contabil Accounting Used the software for: 2+ years ### " excellent app" December 26, 2022 5.0 Pros excellent app, great to use, makes life easier Cons sometimes the camera freezes and does not film quickly Review Source JK Jacinta K. National Knowledge Management Executive Civic & Social Organization Used the software for: 2+ years ### "Best Communication Software! " June 26, 2021 5.0 I have had a great experience since I started using this software especially during the pandemic in 2020. I managed to share work documents with my colleagues, we had online meetings through our Whatsapp group. I also managed to communicate with my friends during lockdown. It is a great software to maintain communication with your friends and family who live far away from you. Pros This software is easy to use once you install it. It allows restoration of backed up files and data in cases where I had to unistall it. It also has a Broadcast message feature that allows me to send messages to numerous recipients at the same time. Cons One of the cons about this software is that it has poor quality voice calls. It takes a lot of time for calls to transmit. Review Source Pauline M. IT Support Technician Information Technology and Services Used the software for: 2+ years ### "''The reliable and most effective communication tool for business''" June 1, 2021 4.0 whats pp is the best for communication and a free tool I will always recommend it as on as is free. Pros The auto-reply feature when you are not online makes your clients always feel in contact with you and valued. the fact that you can share your status on the Facebook story directly from the app. Cons everything is awesome with the progressive improvements in the app. I trust the app and I am satisfied with it. Review Source DM Dennis M. Customer service Banking Used the software for: 2+ years ### "Effective for small and large scale businesses" July 28, 2021 5.0 Pros This application is easy to utilize and consequently doesn't occupy a lot of extra space on my telephone. The application is especially powerful, and I've never had a gadget crash with this application even after I have very long video call meeting with my partner. Cons File size limitation while sharing. Photograph quality downgrades while sharing. Switched from [Viber](https://www.capterra.com/p/180348/Viber/) Most of my contacts were using WhatsApp Review Source jJ john J. teacher E-Learning Used the software for: 2+ years ### "am prety sure almost non can beat this software" December 14, 2021 5.0 my overall experience was and is still the best compared to any similar softwares Pros it's almost impossible to beat this software when you try to compare with similar ones Cons the least but not a major let down was a bit of customer service, a bit slow Review Source SV Sagar V. PRO Hospital & Health Care Used the software for: 6-12 months ### "Nice and Easy to use" May 14, 2023 4.0 I am using and connect my thousands of clients without any virtual meetings and gain more benefits. Pros Its a friendly software anybody can use without any prior knowledge. I like it more just because it works all day even when i am not available. Cons Its take more time to load any features or options when i am using it. Review Source MAH Mohammad Arif H. PhD Student Education Management Used the software for: 2+ years ### "WhatsApp marketing app is great for doing online and offline business" July 16, 2021 5.0 The software is great for both buyer and seller. Overall, the software can bring more advantages for business. Pros The software has great features which can give anyone better reach to customers for Business. One can customize the app for business purposes like mass texting, automated messages, and so on. Cons The software should have some advance features to make business with particular customers inside a group of people. Also, connecting to mobile phone with the app would be another great option. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.