# Page 3 | Whappext Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Whappext the right Live Chat solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews

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Whappext

4.7 (164)

[View alternatives](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Whappext

## Showing most helpful reviews

Showing 51-75 of 164 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Information Security Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Improvements in Whatsapp for business"

July 18, 2020

5.0

All good just need to add some features without complexing the current neatness of the application.

Pros

Design and easiness makes itself unique. Very easy to use and transparency to read and delivery of messages. End to end security is must and advantage.

Cons

End of the day its still a messaging app that needs internet to send messages Can be coupled with some advantageous features of UPI to transfer money in the chats itself. Apps like Telegram offer easy lookup for groups and and if the request is approved a user can be added to the group. I would love to see that flexibility in the same product so I get almost everything in a single app but I wish to use this app on lower version of android as well as most app dont support them and it thus reduces the audience using the application.

Review Source

Syazila R.  
Information Technology Assistant  
Oil & Energy  
Used the software for: 1-2 years

### "Mass marketing with text messenger"

July 3, 2021

4.0

Pros

WhatsApp Marketing Software is one of the best mobile marketing platform that integrated very well with WhatsApp. It can blasting text marketing to thousand of contact number easily within minute and with a zero cost. Managing all the contact number within WhatsApp is easy and has no limitation.

Cons

It will be really great if a product catalogue can be added to the text messenger. For now, i need to manually add all the product picture every-time i am about sending a new marketing messages. By using catalogue, the product description can be saved and more easier to attach it into the text messenger.

Review Source

Onyekachi O.  
Local Coordinator  
Civic & Social Organization  
Used the software for: 1-2 years

### "Review WhatsApp"

March 28, 2022

4.0

Pros

WhatsApp is easy to use for business. There is option to create catalogues which everyone on your contact list can access. You can also share this catalogue with people outside your contacts. Voice and video calls enable clear communication with customers. Instant replies and WhatsApp status are great features too.

Cons

I can't wait for WhatsApp to have a webinar/conference feature that can connect 50+ individuals on video conferencing. This will enable business seminars and conferences to a wider audience.

Review Source

Diego V.  
Publicista  
Publishing  
Used the software for: 2+ years

### "analysis software"

July 23, 2021

5.0

The personalized theme, its reports and effectiveness of delivery of the messages

Pros

ideal for developing personalized communication strategies

Cons

In the statistics its filters are not so wide

Reason for choosing Whappext

He sends information, text, audios, links and images, their statuses and other marketing functions

Review Source

yK

yousha K.  
IT  
Information Technology and Services  
Used the software for: 6-12 months

### "yousha review of WhatsApp Marketing Software"

September 28, 2023

4.0

Pros

I think file sharing is the most influential on the app and the app is very easy and simple to use and the integration with my own work has been very easy

Cons

I have not discovered anything very negative in my personal experience and I wish to work more with contacting support team

Review Source

KrC

Karl rodrigue C.  
marketing manager  
Entertainment  
Used the software for: 2+ years

### "whatsapp the tool that customers to sellers"

August 20, 2021

5.0

since I use WhatsApp I feel closer to my customers and he passed their recommendation in order to better serve them

Pros

what pleases about it is to feel close to the customer. Before it was messages by e-mail but today they hardly read their mailbox with WhatsApp anymore you are sure to touch your customer by what they read the messages and they feel very taken in charge

Cons

WhatsApp compresses media shared between users too much. some improvements must be made in order to improve the user experience

Reason for choosing Whappext

this is the number 1 messaging application I could have missed

Review Source

RN

Roberto N.  
Proprietário  
Internet  
Used the software for: 2+ years

### " whatsapp review"

May 2, 2023

5.0

I've been using the tool for a few years now and I think it's incredibly practical, as it also allows you to make phone calls as long as you have an internet connection.

Pros

I think it's a very practical and useful software, since it uses the person's own mobile number.

Cons

File sharing is a bit limited as one cannot send files over 16 mega

Review Source

PO

Philip O.  
CEO  
Individual & Family Services  
Used the software for: 2+ years

### "WhatsApp the best marketing place"

January 29, 2023

5.0

WhatsApp is that best place to sell, advertise your product, and it's the best software to share files such as pictures, videos, e.t.c...

Pros

File sharing where i can share pictures and videos to about my product to client

Cons

Feature like public post that everyone including those who are not in your contact can see just like Facebook is not available.I think this feature need to be add

Review Source

Oluseun B.  
MD/CEO  
Writing and Editing  
Used the software for: 2+ years

### "WhatsApp Marketing Software is a great boost for businesses"

July 21, 2021

5.0

Overall, WhatsApp is indispensable in sending and receiving instant messages to promote your communication with your actual customers and prospective ones.

Pros

The tool allows me to organize my contacts and sort them into leads and paying customers. In addition, using WhatsApp makes it possible for me to reach customers on the go and respond to their messages in an instant.

Cons

I will like WhatsApp Marketing Software to allow more integration with members of staff being able to manage the same business account.

Review Source

JB

Jinciya B.  
Admin assistant  
Marketing and Advertising  
Used the software for: 2+ years

### "WhatsApp is my daily used app and very easy to use."

March 2, 2023

4.0

I really enjoying all the facilities provided by whatsapp team, its worth to use.

Pros

Its really easy to use, convey our thoughts, ideas and messages to our friends, collegues etc. Video call and audio call facility is fabulous. Emojis in whatsapp is really sometimes fun to share. Some emotions can be shared through emojis.

Cons

Only when there is good connection the messages or calling process will send. Need good network connectivity for its smooth working.

Review Source

Edin T.  
Nan  
Marketing and Advertising  
Used the software for: 1-2 years

### "Regular/good software "

August 21, 2021

5.0

A company of this size is obviously it's going to do one of the best software on the market. I really enjoyed using it.

Pros

It's easy to use, and when it come to do marketing it really helps, some other software of this kind aren't good and very confusing to use but this one is the best one.

Cons

I didn't found nothing wrong with it, you can do almost anything you need for a WhatsApp software.

Review Source

Faiyaz T.  
Former Designer  
Media Production  
Used the software for: 2+ years

### "Great for Business Marketing!"

February 28, 2021

5.0

I was benefitted with WhatsApp Marketing in my business with its Marketing strategy and systematic procedure.

Pros

Lots of features and functionalities- Two way and mass messaging, Contact management, Mobile Keywords, Reports and Analytics. End to end Encryption security. Easy navigation and Transparency is maintained. One time fee is only 125$.

Cons

Still not a Cross platform Application. Only available for Windows. No free trial available. Very less user base. There are other alternatives like telegram, who provide free service in cross platform support. Lacking of features like scheduled messaging, polls etc.

Review Source

SG

Shivani G.  
employee  
Cosmetics  
Used the software for: 2+ years

### "how my overall experience with whatsapp till now!"

March 28, 2023

4.0

It is going amazing from the starting and I hope it will go as the same.

Pros

I highly recommend WhatsApp to anyone as it is very easy to communicate with your friends and family. It is a very user friendly app and I love to chat and share status on it.

Cons

scheduled messages if Whatsapp add the option to scheduled messages then it would be helpful. if we can send photos or videos not in limited amount.

Review Source

ZK

Zoubair K.  
Dg  
Industrial Automation  
Used the software for: 1-2 years

### "Simple , efficace et sûr "

July 17, 2023

4.0

Les urgences a distance

Pros

Le marketing WhatsApp vous permet de rester en contact avec vos clients - plus de la moitié des utilisateurs de WhatsApp consultent l'application au moins une fois par jour.

Cons

Pour le moment ya rien comme anomalie , l'application est très fluide et facile à utiliser

Review Source

Oliwia P.  
R&D / QA Engineer  
Medical Devices  
Used the software for: 2+ years

### "Whatsapp for communication"

April 13, 2021

4.0

I really like using Whatsapp for business and private correspondences. It makes communication very easy.

Pros

Whatsapp is very easy and effective application for communication. It works well for texting, telekonferences or sharing videos or images. You only need which makes searching for people using Whatsapp really easy and quick. Its very help for collaboration especially nowadays during pandemic.

Cons

Sometimes when internet connection is not very stable Whatsapp is not as clear as phone call. There are some controversies on how Whatsapp use private data

Review Source

luay A.  
Student  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "WhatsApp is the best social networking site"

August 18, 2021

5.0

Pros

Transmitting and receiving speed Relatively cheap calls and do not consume much internet Privacy policy

Cons

Some people can hide their last seen on WhatsApp, hide their appearance on the status, and hide the message read indicator This annoys me a bit

Review Source

JH

Jennifer H.  
Sales and Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Communication Software!"

March 16, 2023

4.0

Pros

WhatsApp for business is simple and convenient. It has a catalog feature that you can share with others and is accessible to everyone on your contact list. Furthermore, voice and video calls enable clear communication with customers. The status update and instant responses on WhatsApp are fantastic additions.

Cons

What I don't like about WhatsApp is that it doesn't have a webinar/conference feature that would allow multiple people to participate in video conferencing. As a result, more people will be able to attend business seminars and conferences.

Review Source

Marie R.  
Director  
Media Production  
Used the software for: 2+ years

### "Great marketing software whatsapp marketing!"

February 5, 2022

5.0

Amazing experience! It helped my business gain higher revenue by using Whatsapp Marketing Software! 10 stars for this app!!!

Pros

What I liked the most is how easy it is to market your products and promotions to your customers or clients in one click. It has a lot of tools for different categories for business tools. I really like how it made it easy for me to broadcast news to my clients and customers!

Cons

Overall it's an amazing app. maybe just they can organize the clients customers more. but other than it's really good!

Review Source

yS

yusuph S.  
It  
Computer Hardware  
Used the software for: 2+ years

### "Change "

February 5, 2023

5.0

For me its change because I'm happy

Pros

Its very simple to use . Its good for everyone

Cons

If you delete the text notification it's boring its better move

Review Source

OAO

Oscar Alejandro O.  
Administrativo  
Food & Beverages  
Used the software for: 1-2 years

### "La mensajeria de tu vida."

December 12, 2022

5.0

Nos a permitido llegar a mas clientes, tener mayores ventas y mejor comunicacion.

Pros

El facil contacto con los clientes, y todos los accesos .

Cons

Todo muy bien, pero si creo que deberian agregar mas opciones para personalizar.

Switched from

[Telegram](https://www.capterra.com/p/180347/Telegram/)

Mayor facilidad y comodidad.

Review Source

VR

Verified Reviewer  
Administration  
Commercial Real Estate  
Used the software for: 1-2 years

### "Excellente application "

October 30, 2023

5.0

Pros

C'est une très bonne application pour la communication et les discussions instantanées

Cons

La difficulté est qu'elle paraît difficile côté paramètres.

Review Source

Jakia H.  
Research Assistant  
Market Research  
Used the software for: 1-2 years

### "Reliable Communication Platform "

August 21, 2021

5.0

Pros

It’s an excellent and reliable marketing platform that i ever used. This software is very easy to use and help to connect the potential customer.

Cons

Sometimes it takes time to send massages when you will send bulk massages. Otherwise it’s best to use.

Review Source

favour K.  
Makeup artist  
Apparel & Fashion  
Used the software for: 1-2 years

### "Software review for WhatsApp marketing"

October 13, 2022

4.0

Great app for business, fast and relaible, I love it .

Pros

WhatsApp marketing software is a popular and excellent app for marketing ur products, takes ur marketing game steps further, it allows you send bulk WhatsApp messages including documents, photographs and videos to ur consumers with little data consumption, it also gives the customer and company better opportunity for communication.

Cons

The user is only entitled to one account at a time, text messages are limited to 160 characters only

Review Source

EM

Emmanuel M.  
Credit Officer  
Banking  
Used the software for: 2+ years

### "MOST EASIEST TOOL FOR MARKETING "

July 14, 2021

5.0

Whatsapp is a wonderful smart application worldwide.. Easy, simple to access and it is very helpful app for market products. Cudos to the inventors of WhatsApp... Billion Stars rated

Pros

Whatsapp has been just a text platform or forum but has upgraded to a marketing platform where you easily leave autoreplies when you set up a business account which makes customers get engaged at all times. And again Mass marketing message sent across groups help to get on board customers..Whatsapp has been a super great application for all

Cons

Hoping for transacting financially on WhatsApp platforms to aid business and other financial purposes

Review Source

ST

Solimwèrou T.  
Commercial  
Apparel & Fashion  
Used the software for: 2+ years

### "Software marketing WhatsApp "

February 28, 2023

5.0

Une augmentation du chiffre d'affaires

Pros

Une utilisation et un partage fluide et rapide

Cons

Faible protection de la vie privée et le volume des fichiers limité

Review Source

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