# Page 2 | Whappext Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Whappext the right Live Chat solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/reviews --- Whappext 4.7 (164) [View alternatives](https://www.capterra.com/p/198575/WhatsApp-Marketing-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Whappext ## Showing most helpful reviews Showing 26-50 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Data collection assitant Research Used the software for: 6-12 months ### "WhatsApp the best choice for connecting your friends " May 8, 2023 5.0 my experience is fantastic about using the WhatsApp and marketing software of WhatsApp Pros The most thing that I like is i can use it without any restriction, and also we can solve our communication problem very easily we can send and receive very fast and simple the photos, videos, documents and many other things and its also a free app for using Cons The marketing software is not usable in the week internet Review Source dV daniel V. ingeniero mecanico Mechanical or Industrial Engineering Used the software for: 1-2 years ### "WhatsApp marketing la mejor solucion en ventas " October 11, 2023 5.0 excelente he mejorado las respuestas con mis clientes realmente lo recomiendo Pros Es excelente porque permite programar mensajes personalizados tanto el tiempo como el día que se quiera enviar un mensaje personalizado, permite gestionar los contactos de manera mucho más rápida, creación de mensajes masivos entre otros Cons no todos tiene acceso al software porque es pago para poder disfrutar de todas sus funciones no es gratuito es un poco costoso, pero es excelente lo recomiendo. Review Source jone von S. Funileiro Automotive Used the software for: 2+ years ### "Software de marketing WhatsApp" June 21, 2021 5.0 Eu amo muito o Whatsapp porque me ajuda muito a trabalhar em casa,a fazer novas amizades, a me conectar com minha família, faço compras em lojas,farmácias.Marco consultas médicas,faço ligações de vídeos para as pessoas em geral. Pros O que eu mais amo nesse software é que ele é muito fácil de usar para conversar com as pessoas e empresas e assim qualquer pessoa consegue usar.E ele é totalmente gratuito.Tera integração com o Messenger.Amo muito esse software. Cons Eu gostaria que agente pudesse mudar a foto do perfil da outra pessoa também.Não tem tradução instantânea para as mensagens seria bom quando agente fosse conversar com pessoas de outra língua.As vezes as nossas mensagens não chega no horário exato que são enviadas para as pessoas e isso é muito ruim. Review Source VR Verified Reviewer Arquitectura Architecture & Planning Used the software for: 2+ years ### "Whappext, solución a tus problemas" November 30, 2022 5.0 Me ayuda mucho brindando respuestas inmediatas a mis clientes debido a que puedo guardar respuestas automáticas en el caso de que me hagan las preguntas frecuentes de siempre. Además, puedo crear listas de difusión y así mandar comunicados a todos los que con regularidad adquieren mis productos, permitiéndome una difusión más sencilla y sin olvidar a ninguno. Pros Me permite brindar asistencia en tiempo real a mis compradores y personal de trabajo. Además, de atender las inquietudes de mis clientes, mejorando mi servicio de atención al cliente. Cons A veces me llegan muchas notificaciones al mismo tiempo, lo cual me quita la concentración de mis otras actividades. Sin embargo, es algo que termino solucionando puesto que puedo filtrar números y priorizar los de los clientes frente a mis chats familiares y de amigos durante horarios laborales. Review Source BF Bamidele F. Customer Service Manager Hospitality Used the software for: 6-12 months ### "WhatsApp Marketing Software Reviews" June 15, 2023 5.0 WhatsApp is an exceptional platform that brings people from all around the world together, earning top ratings for its connectivity. Despite having tried numerous social platforms for both personal and business interactions, I found myself unable to switch away from WhatsApp. It consistently exceeds my expectations, leaving a lasting impression with its remarkable features. The software has truly become a reliable companion, always there to support me like a cherished member of my own family. My satisfaction with WhatsApp is unmatched, and I am grateful for its outstanding performance. Pros Wide User Base: WhatsApp has a massive user base with billions of active users globally. Utilizing WhatsApp marketing software allows businesses to tap into this large audience and reach potential customers effectively.Direct and Personalized Communication: WhatsApp enables direct and personalized communication with customers. Marketers can engage in one-on-one conversations, provide personalized recommendations, and build strong relationships, leading to higher engagement and conversion rates. Cons Privacy Concerns: WhatsApp has privacy policies and limitations on promotional messages to prevent spamming and maintain user privacy. Marketers need to adhere to these policies and ensure they have the necessary permissions and consents from customers to avoid privacy violations.Limited Automation: WhatsApp marketing software may have limitations when it comes to automation and scaling campaigns. Manual interaction is often required for personalized communication, which may be time-consuming for businesses managing large customer bases Review Source Aloima Daniela C. Analistas corporativo Professional Training & Coaching Used the software for: 6-12 months ### "Gran herramienta para muy buenos proyectos." August 11, 2023 5.0 Muy maravilloso ejemplar , WhatsApp Marketing Software nos ha brindado muy buenos resultados para nuestro análisis profundo de atención y gran capacidad de almacenamiento de datos específicos. Pros Nos permitió incrementar una gran capacidad d ejecución para mejorar el tiempo de comunicación entre diferentes áreas asignadas en nuestra comunidad de desarrollo, muy bien balance para grandes potencias, permite formular varios documentos y e información exactas.nos ha brindado muy buenos resultados. Cons No se ha manejado inconveniente con la plataforma , hemos estado desarrollando las mejores alternativas para el funcionamiento. Review Source Elena Emperatriz R. Consultant Oil & Energy Used the software for: 2+ years ### "A Key Success Factor in Business" August 10, 2021 5.0 My experience has been highly positive. In consulting and training, this app is thekeep favorite tool tokeep in contact with cuntomers and students. Pros WhatsApp is an excellent app for marketing and social contacts, it is also free and makes easier fast communication. Since it is easy to deploy and use, it is well appreciated for business around the world. Cons Area of opportunity: money transactions through the app. Review Source VR Verified Reviewer Entrepreneur Venture Capital & Private Equity Used the software for: 2+ years ### "Avis whatsapps " December 12, 2022 5.0 Whatsapps est une application simple et facile à utiliser. Elle protège nos données et permet de rester en contact avec des gens à tous moments et n'importe où. Pros L'envoie des fichiers et la création de groupes. Cons L'application n'envoie pas des fichiers volumineux. Et ne prend pas plus de 10 participants au cours des appels de groupe. Switched from [Telegram](https://www.capterra.com/p/180347/Telegram/) À cause du nombre de personnes qu'on peut avoir dans les groupes. Review Source Faith K. Transcriber / Blogger Writing and Editing Used the software for: 2+ years ### "Most Reliable and Easy to Use " May 26, 2022 4.0 I've been using this software for a few years and it gets better as the years go by. I love the features and the ability to interact with clients all over the world with the push of a button. Pros It's not only easy to use but it's a platform that has allowed me to interact with customers around the world and get instant replies. my favorite feature is the catalog which allows my clients to see my products, the price and whether the product is still available for purchase. Also WhatsApp has no limit to the number of messages sent, and I can send large files in whatever format and the client will receive them instantly. Cons The fact that I can't connect to a wider range of people at the same time via a conference call. Reason for choosing Whappext WhatsApp is easy to use even if you're using it for the first time and it allows you to connect to a wider range of people. Review Source Victor S. Farmer Environmental Services Used the software for: 6-12 months ### "Marketing chat software" November 24, 2023 5.0 It is a very nice software to talk to leads Pros Whatsapp marketing software a very good software when it is a question of chating with our customers or our leads. It is a fast messaging place are messages are instant. It is a best software to try different marketing strategies. Cons Whatsapp software dowloading need too much storage on my memory card Review Source Norrania A. Human Resources Assistant Automotive Used the software for: 2+ years ### "Good tools for WhatsApp marketing" September 6, 2021 4.0 Pros This is a really good tools that i have use for managing my WhatsApp marketing, which really helpful in creating a message response and a template for message blasting. The report analytics is really good, especially that i can see the open rate for the message that have sent. Cons One of the things that i think it has some weakness in the software is the media management. It always making the software to hang or crash if there are many media is attach to the message, like a photo or audio. I have to compress the photo quality to make it lighter and not crashing the application. Review Source Salvation N. UI/UX designer Information Technology and Services Used the software for: 2+ years ### "Salvation" January 6, 2023 5.0 Excellent Pros It's cross platform messaging app and live instant messaging app Cons The features hangs sometimes when one is multitasking Review Source VR Verified Reviewer Auxiliar administrativo Construction Used the software for: 2+ years ### "Whatsapp " July 20, 2023 5.0 Minhas experiências é boa, no momento nada a reclamar sobre o produto. Pros Whatsapp é o app que mais uso pra passar dados e trocas de mensagens. Cons Tem passado por muitas instabilidade, e isso é péssimo para os seus usuários. Review Source Brent T. associate manager Non-Profit Organization Management Used the software for: 2+ years ### "Get your own contacts as stunning as they've never been!" June 22, 2021 5.0 As a field worker, WhatsApp provides me a chance to share my information with my team very easily, like images, location, audio massages, Videos. As a result, we can complete our work perfectly. And it's reliable and we can contact our team so easily, Sharing files is one of the great features of WhatsApp, we can keep track of our previous files with the backup option also. Pros I normally use WhatsApp for work, mingling, and scholarly purposes. WhatsApp has been an endless wellspring of happiness for me since the main day I utilized it. WhatsApp's offers and administrations have been reliably improved. It gives the most exhaustive start to finish encryption and data stream support. Generally speaking, I like this application on account of the accommodation it gives, and it's free. Cons There aren't actually any cons to this application. Everything is extraordinary. The one thing I see is that when you recover your supporting information it shows just information up to a new time-pass. Reason for choosing Whappext Extraordinary for worldwide use where PDA administration is inaccessible. Review Source YT Yainjoh T. Software engineer Consumer Services Used the software for: 2+ years ### "WhatsApp software review" June 23, 2021 5.0 WhatsApp marketing software is good on an overall note, but it needs to increase the number of participants in group chats. Pros The software is very fast in the delivery of message. It also aids in video calls and internet calls which is very good for international calls. Cons The security of WhatsApp is not very strong and WhatsApp software has limited number of participants in a group chat. Reason for choosing Whappext Because of its two way messaging system. Review Source Lionnel T. freelance Marketing and Advertising Used the software for: 2+ years ### "Simple et Facile" April 14, 2021 5.0 avec le logiciel de marketing whatsapp je résous le problème de la communication et de la publicité. Grace à ce logiciel je gagne de la clientèle à travers mes statuts et mes clients peuvent interagir directement avec moi. par conséquent je fait du profit grâce à ce logiciel Pros fiabilité , facilement utile pour tous les gens. ce logiciel m'a permis d'ouvrir une boutique a travers WhatsApp. Nombreuses fonctionnalités par exemple: Messagerie bidirectionnelle et de masse, gestion des contacts, mots-clés mobiles, rapports et analyses. Sécurité de chiffrement de bout en bout. Navigation facile et la transparence est maintenue. Les frais uniques ne sont que de 125 $. Cons toujours pas une application multiplateforme. Uniquement disponible pour Windows. Aucun essai gratuit disponible. Très moins de base d'utilisateurs. Il existe d'autres alternatives comme le télégramme, qui fournissent un service gratuit de support multiplateforme. Manque de fonctionnalités telles que la messagerie programmée, les sondages, etc. Review Source Tarell B. Customer Service Rep Outsourcing/Offshoring Used the software for: 2+ years ### "The Best Software for communicating" April 22, 2022 5.0 My overall experience with WhatsApp has been super amazing. I would never trade any App for WhatsApp ever! I've been using what's App for more than 10 years. Great job guys!!!!!!!!!! Pros To be honest I love everything about what's App but the feature I like most is chats. What'sApp gives that level of security when contacting friends family even sending contents. Cons I dislike the feature where your on a call but if a another call comes in it let that person know your on a call. You guys removed that with the update some am perfectly fine. Review Source Edmund M. IT / ICT Administrator Education Management Used the software for: 2+ years ### "“THE BEST MARKETTING TOOL”" August 5, 2021 5.0 Overall: Very easy and convenient tool to promote market products and interact with customers Pros Pros: A wonderful platform where you can to setup an account and leave automatic replies for your wonderful customers to feel that they are being occupied with all the time. Cons Cons: The sending time sometimes delays when you send bulk message, you will need a dedicated sim card mobile number. The restrictions also on how many messages you can send per hour. Review Source kamrul K. Officer Banking Used the software for: 2+ years ### "Excellent Marketing Platform " September 11, 2021 5.0 My overall experience is fantastic with this platform and i highly recommend it to anyone who are tensed to communicate with their customers, colleagues and family. Pros I have used various massaging softwares but this one is excellent and easy to use which allows to send bulk massages to our customers easily. We can communicate with our customers, colleagues as well as family members instantly with no hidden cost. This platform have made our life easier. Cons I have no issues in using this platform because it helped us a lot. Review Source Victor A. Professional Writer Writing and Editing Used the software for: 2+ years ### "WhatsApp Marketing Software Review" August 13, 2021 5.0 The fact that the product remains free, even with the super outstanding features, makes it incredibly great. I hope those glitches are sorted out so as to bring out the best in the software. Overall, the WhatsApp Marketing Software is just top-notch. Pros One of the most interesting things about this software is that it's extremely accessible and effortless to use. We understand how WhatsApp has helped numerous individuals globally, and I can boldly say it has been a very helpful app for market products. Cons I hope the video calling feature would be bettered. Calls, more especially video calls, reconnect often even when I'm on a strong network. Definitely, video calling requires a much stronger network. It's always annoying when it keeps reconnecting. Review Source VR Verified Reviewer Campaign Specialist Information Technology and Services Used the software for: 2+ years ### "Very useful Tool for WhatsApp Marketing" July 18, 2021 4.0 My experience with WhatsApp Marketing Software is excellent. This marketing tool is not only limited to messages, we can send documents, images and videos also. Pros In one shot we can send bulk whatsApp messages using this tool. It is perfect fit for whatsapp marketing. The feature to generate number sequence is excellent. We can upload contacts using excel sheet and sent bulk messages. Cons It has connectivity Issues. WhatsApp web page takes longer time to load. It has lot of bugs to be fixed. Review Source Luis G. Director operaciones Management Consulting Used the software for: 2+ years ### "Automatizacion comercial whatsap" November 5, 2022 5.0 Negativa en CYBER SEGURIDAD Y POSITIVA EN CAMPAÑAS ESTRATÉGICAS COMERCIALES Pros Funcionalidades excelentes al.momento.de armar campañas comerciales y publicitarias Cons Vulnerabilidades mediante ataques CIBERNÉTICOS VIA VIDEOS EN WHATSAP Y PERDIDAS.DE.INFORMACION ESTRATÉGICA O.DE VALOR DEBIDO A LA DEFICIENTE INTEGRACION DE MEDIDAS DE CYBER SEGURIDAD Reason for choosing Whappext No hay gran variedad de alternativas en mercado tecnologias información y el.conocimiento Review Source Ramna Ali R. Csr Information Technology and Services Used the software for: 2+ years ### "Best marketing software " October 22, 2021 5.0 Overall experience is 10/10 this is the world’s best marketing software that i would recommend to all my friends and family Pros This is very useful marketing software for small and medium businesses such as restaurants , fashion houses and real estate businesses. Or any kind of businesses you want to do Cons There is nothing least in it everything is just very useful and most of it very easy to use. Review Source AIA Alfred Ijeloesa A. MEL Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Business Proficiency:" August 3, 2021 4.0 It is been excellent, I have made new clients and improved my product and distribution with meaningful feedback from my clients. Pros The software helps to reach a wide range of clients promptly, I can respond to multiple messages timely with the help of automated messaging. My contacts feel a sense of accountability and closure when they can easily reach out to me via the software. Cons I have to save every number as a contact before I can access them, this can be time-consuming and exhausting. Review Source Soumaila K. Administrateur Internet Used the software for: 1-2 years ### "A tool that brings people together and strengthens collaboration." January 12, 2023 5.0 Using this tool allowed me to build a network of partners. I can easily sell my products and services thanks to the catalog. Pros The tool is user-friendly and easy to use. There is a possibility to label the customers for a better follow-up. Especially the instant chat reinforces the communication links and the credibility. And the integration with the businesses we already run is extremely simple and easy. Cons The tool is efficient but it should be noted that the sending of heavy files is slow. In order to send a written message to your partners, they must first register your contact before receiving. I find this annoying. Review Source Similar Products Featured