# UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is UKG Ready the right Time Clock solution for you? Explore 1131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198579/UKG-Ready/reviews --- UKG Ready 4.2 (1131) [View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of UKG Ready Ease of use 4.2 Customer Service 4.2 ## Pros and Cons in Reviews AJ Aja Nurse J Wireless Technical Support AgentOutsourcing/Offshoring, 10,001+ employeesUsed the software for: Less than 6 months. “The system was reliable for the core tasks I needed as a Tech Support agent at Foundever — clocking in and out, checking my schedule, and reviewing my weekly hours.“ April 26, 2026 PC Patrinia C Director, Human ResourcesNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Our payroll JE has been on an Excel spreadsheet for DECADES and we were required to copy one line at a time into NetSuite... couldn't import the JE.“ November 4, 2025 TL Tim L Manager of Information SystemsElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 1-2 years. “Some of our business processes are outside of the built-in functionality of UKG Ready but the integration team were able to make routines that solved our challenging requests.“ April 21, 2026 Ashlyn J Event ManagerEvents Services, 201 - 500 employeesUsed the software for: More than 2 years. “Being an event manager, working certain events off-site, this is very inconvenient needing to pull out my laptop as opposed to using the app.“ January 12, 2026 DT Deborah T Senior Vice President and Chief Human Resources OfficerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “All in one software as a service which allows us to customize to fit our needs and scalable as we continue to grow. “ April 7, 2026 FH Faith H CNAHospital & Health Care, 501 - 1,000 employeesUsed the software for: I used a free trial. “The issues and occasional bug that may come up, as well as trying to work with customer support, these can be inconvenient and difficult to navigate.“ October 28, 2025 AA Ashley A RNMental Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The payroll processing is seamless and it is very simple to look at time cards and fix mistakes or add PTO to a day.“ March 10, 2026 AS Aaron S Sr. Director Organizational CultureBanking, 51 - 200 employeesUsed the software for: 1-2 years. “Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. “ May 24, 2024 ## Showing most helpful reviews Showing 1-25 of 1131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tomoya K. Customer service representative. Apparel & Fashion Used the software for: Less than 6 months ### "UKG Ready is time well managed." January 17, 2026 5.0 My overall experience with UKG Ready is good. The app made clocking in and out accessible. It also made time management easy. Pros I like the ease of use with UKG Ready. I also like that i coukd access it anywhere at anytime. I like the convenience. Cons There wasn't anything that i did not like about UKG. UKG Ready was easy to understand and utilize for work. Review Source SH Scott H. Director of Business and Employee Relations Hospital & Health Care Used the software for: 1-2 years ### "Positive UKG review" April 22, 2026 4.0 Overall experience is very good. Very helpful when we do have issues and work hard to communicate with us. Pros Ability to communicate with staff continuously. Use of tabs on the home page to bring new ideas and reach our employees. Cons Small hiccups. Things work one week but not the next. Call pay & Holidays in Radiology and lab are still not correct. (We are equally at fault for not following up to get them corrected). FMLA - would love to get FMLA to work correctly, just does not track in Ready. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing UKG Ready I loved the UKG sales team. Great to work with, fun and very patient. Review Source Response from UKG April 24, 2026 Hi Scott, Thank you for taking the time to leave a review. We're glad to hear that your overall experience with UKG has been good. NM Noah M. HR Assistant Philanthropy Used the software for: Less than 6 months ### "Ready for UKG Ready" October 24, 2025 3.0 I had a lot of success using UKG Ready during the onboarding process, as I had a high volume of hires while utilize the program. Most of my troubles with UKG came form editing/changing employee information after hire. Pros I liked that UKG Ready had a lot a features that I could utilize for employee tracking, particularly relating to employee management and recruiting. Cons It could be due to the organization not having enough UKG Ready add-ons, but I felt that integration was very poor with the regular version of UKG. The information transfer made no sense to me and I found it made some work difficult. Review Source JB Johanis B. Business Analyst Manager Consumer Goods Used the software for: 2+ years ### "very good system " April 16, 2026 5.0 everything was good from receiving UKG until installation , all went good specially on how UKG have a system that can integrate with other system with corporate level governance . for example UKG with work day Pros ease of use time tracking access and availability and align with corporate governance standard which this process is not easy for my company . in the other hand UKG reputation came from Europe which stand for high quality product Cons Value for money need to a customize base on country . the cost can be customize with the support require on country related requirement Switched from [HikaShop](https://www.capterra.com/p/10039447/HikaShop/) Corporate standard that aim to align with workday Review Source Response from UKG April 20, 2026 Hi Johanis, thank you for taking the time to leave a review! Your feedback is greatly appreciated. AB Alissa B. HR Specialist Education Management Used the software for: 6-12 months ### "Great for Public School System" April 7, 2026 4.0 I used it at my previous company, which was a very large public school district. We had well over 5,000 employees. Pros It was very user friendly. It offered not only the capability of clocking in and out via the web, but also using physical cards and a time clock. Cons I can't recall a negative experience I had with UKG Ready. It was a great option for our school district. Switched from [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) Since we were a public school district, money savings was always of utmost importance Review Source Response from UKG April 9, 2026 Hi Alissa, Thank you for taking the time to leave a review! MH Megan H. HR Coordinator Furniture Used the software for: 2+ years ### "UKG Ready HRIS Review" April 8, 2026 4.0 Overall, my experience with UKG Ready has been positive, especially when it comes to access and availability. The system is easy to access when needed, which helps both employees and managers stay on track. I also really appreciate the paperless aspect, as it makes processes more efficient and keeps everything organized in one place. Pros The system is very easy to navigate, even for new users. The time tracking features are reliable and make it simple to manage employee hours. Cons The main drawback of UKG Ready is the occasional bugs and system issues. However, their support team is reliable and does a good job responding to tickets in a timely manner. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) We wanted a one stop shop paperless system. Review Source Response from UKG April 13, 2026 Hi Megan, Thank you for taking the time to leave a review! WR Will R. SR. HR Operations Specialist Food Production Used the software for: 2+ years ### "UKG Ready Review" April 15, 2026 4.0 Overall, my experience has been positive it would be great if it transferred the data to our payroll system. Pros It is easy to use for tracking time, schedules, and employee information. It helps keep everything organized in one system and makes it simple to manage daily work tasks. Cons It is not compatible with our current payroll system, so we have to do manual work to process employee payroll, which adds extra steps and time to the process. Review Source Response from UKG April 20, 2026 Hi Will, We're happy to hear that UKG is easy to use for tracking time, schedules, and employee information. NB Nicholas B. Payroll Manager Food Production Used the software for: 2+ years ### "UKG Review" April 16, 2026 4.0 Generally one of teh best systems I have used over my 20 years in Payroll. Always improving the customer experience. On top of new technology like AI. Pros Ease of Use. Once learned its very simple to set up your needs on this system. Customer support. I think its one of teh best customer support system I have used. Cons Payroll System is an add on. API works well. But nice to have it all in one system Part time hourly rate is skewed due to it needing to flow correctly to Payroll Metrics Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Our company outgrew the capability of MYOB Review Source Response from UKG April 17, 2026 Hi Nicholas, Thank you for taking the time to leave a review! We're glad to hear that you've experienced great customer support. AA Ashley A. RN Mental Health Care Used the software for: 6-12 months ### "UKG Review- seamless" March 10, 2026 4.0 I believe UKG has been one of the easiest and most seamless payroll areas of medical I have worked in. The customer service is also very helpful and quick with responses. Pros The payroll processing is seamless and it is very simple to look at time cards and fix mistakes or add PTO to a day. It shows you each area of the time off you have accumulated and not just a generic message. Cons It was very difficult to get to the benefit section or figure out how to edit your time that was already added. It is simple to fix the time card but getting to the section needed was confusing. Switched from [Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/) Switching jobs required me to switch systems Review Source VR Verified Reviewer Accounting Business Supplies and Equipment Used the software for: Less than 6 months ### "UKG payroll" March 18, 2026 4.0 This software was easy to use. It was especially good when trying run a small retail business with only a few employees. I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Pros This software was easy to use. It was especially good when trying run a small retail business with only a few employees. Cons I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Review Source CJ Courtney J. Safety and Compliance Department Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "the easiest systems my company has used to manage time" June 15, 2025 5.0 Overall it has been one of the easiest systems my company has used to manage time. The features are pretty easy to use benefits portal, time off, each of those things are important and they are pretty easy to maneuver. Pros Even when the internet is down, I’m able to punch in or out and it be posted when signal has returned. Cons Sometimes the clock in and clock out buttons switch, and if you’re not careful you’ll clock in instead of out for lunch. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) The number of employees expanded exponentially, and the ease in tracking everyone as well as the benefits management was needed. Review Source CL Clarice L. Human Resources Airlines/Aviation Used the software for: 6-12 months ### "Better for a technologically savvy company." October 30, 2025 4.0 I would say my overall personal experience is varied. There are some things I liked such as the many categories. There were things I didn't like, such as the required in depth training. Pros Readily available and thorough customer support whenever our company was in need. They were always available. Cons UKG was very different from the program we were porting over from and there were a lot of bugs and mistakes. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Too many issues with the app and customer service. Review Source GG Glen G. Systems Operator Government Administration Used the software for: 2+ years ### "UKG Ready allows timeclock and work time scheduling in an easy to use App" January 2, 2026 5.0 I have used the App for quite some time. It allows access to my timesheet, schedule and also time off functions. I can do just about everything with the UKG Ready App that I can do on the computer GUI. Pros UKG Ready is a powerful App that allows you to track, Monitor and use its Timeclock functions from an easy to navigate app Cons The App updates frequently and loses all of the log in credentials. It easily allows you to reset the password but can take a few minutes to do which can interfere with work. Review Source AF Amber F. Business Office Coordinator Medical Practice Used the software for: 2+ years ### "Simple and User Friendly" September 4, 2025 5.0 Overall, it has been a positive experience for me. I don't struggle too much with technology or applications on your phone. Plus, it is nice that I can check things out at my leisure. Pros Ease of use. Once you have your company code, log in is simple and brings you right to where you need to be. It allows for easy time tracking-I like that I can double check when I have clocked in and out for lunches or the day or, to see where I am at with time for the week. It is like any other personal app with notifications except a little better. When I submit a PTO request through the computer, I get the notification on my phone that the request has been submitted and is pending approval. Confirmation is nice. Cons Nothing really. It is a little disappointing you can't clock in and out from your phone, but I understand limiting that capability. Sometimes people become deceitful. Review Source AF Alana F. HR Manager Construction Used the software for: 6-12 months ### "Very Customizable!" November 11, 2025 5.0 Pros There are so many functions with UKG Ready that you can customize it to whatever your company needs. Cons Sometimes there can be too many features and it can get confusing. But with the customizing, it works out great. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing UKG Ready Cost & customer service were better with UKG Review Source AZ Adriana Z. Patient Services coordinator Hospital & Health Care Used the software for: 1-2 years ### "I LOVE UKG " February 28, 2025 5.0 A seamless experience that did not involve several tabs or pages to easily access the necessary information I required. Pros The company I currently work for uses this as an addition to our UKG app to make it easier to manage hours, pto requests, messages and updates and I really enjoy the fact that it is easily accessible both on the job and outside of work! Cons no cons, everything has been great thus far and i am sure it will continue that way! Review Source CR Christian R. retail sales Retail Used the software for: 6-12 months ### "Great service for any company" September 1, 2025 5.0 Easy to use and learn, the company offers different tiers which is great and ready is perfect for a company on the grow. Pros Easy to use and streamline different aspects of payroll and scheduling , love that it has an app for employees. Cons Can be pricey but worth it, otherwise i really enjoy UKG and have zero complaints on the service , would recommend. Review Source FC Frank C. online sales ordering Retail Used the software for: 1-2 years ### "good app to address common scheduling concerns" July 4, 2025 4.0 good experience. Basic needs are addressed in this app It's a good feature to clock in and out when in the vicinity and not out of range. Pros easy access to book a day off even when not at the workplace. adjust time clock there is a discrepancy when a staffer is not in. Cons logs me out when it time lapse. must log in each time if you're on an android may forget about your time on break to remind you Review Source AK Arshpreet K. Assisttant Manager Retail Used the software for: 1-2 years ### "Fast punch and hours save" May 8, 2025 5.0 Pros Clock punch quick from phone, schedule sync real time, accruals auto roll so PTO left clear, request approve in few taps, payroll run one click, compliance flag early, alerts reach crew fast, custom report build few steps, export Excel smooth, timecard bulk edit swift, manager view loads light, all this trimming hours each week. Cons Some setting hiding deep, tweak pay rule many clicks, mobile app sign out random, report download drag at peak Review Source MT Mayra T. Quality Supervisor Food Production Used the software for: 1-2 years ### "Easy software" February 10, 2025 4.0 I have been using UKG since I started to work at my new company and I don't have complaints about it, I never had issues with the software, other than forgot my password:') Pros The UKG Platform is easy to set up, the menu is basic, you do not have to navigate a lot to find what you looking for. Cons the only think i don't like about this platform is the app menu vs the desk menu, I know the desk menu will always be better but there's some apps which already contains more of the desk menu into the app. Review Source LN Luda N. Claim adjuster Insurance Used the software for: 6-12 months ### "UKG - your amazing job portal" September 15, 2025 5.0 I had use it 10 month, generally it so useful, I can find all my documents., updates, download all my paystubs Pros Easy to use, always keep truck of payments, updates and your progress. Good to have mobile app and notification for payrolls Cons Unable to request day off from mobile app, I can see only booked time but unable to crate new request. I do not like change the password, because my previous one new is old. Review Source NA Niharika A. Senior DevOps Engineer Financial Services Used the software for: 6-12 months ### "Enhance Employee Experience" March 30, 2025 5.0 Pros Combines HR, payroll, time tracking, scheduling, and talent management in one system. Reduces the need for multiple vendors. Highly configurable to match your specific business rules and workflows. Accessible via web and mobile app. Cons The system is very powerful, but that means it's not super intuitive out of the box. Admins often need training to configure things properly. Bad implementation = long-term headaches. Review Source BW Brendan W. Quality Control Technician Facilities Services Used the software for: 1-2 years ### "UltiPro: a review. " March 17, 2025 4.0 An overall pleasant timekeeping app with an intuitive experience. Pros Consistent app functionality and easy to use dashboard. Cons You can't save a trusted device for longer than a week at a time. Review Source VC Vicktor C. EEG Tech Hospital & Health Care Used the software for: Less than 6 months ### "Great app for time keeping " June 3, 2025 5.0 It's good for time keeping and also provides the ability to view scheduled shifts and even pick up new ones. Pros How the features are easily accessible via mobile and also in web-based. It also gives me the option to add tiles. Cons I haven't found something I didn't like. I think it's still an app that will be evolving. Seems a bit simple. Review Source BK Brian K. Case Manager Non-Profit Organization Management Used the software for: 6-12 months ### "User friendly system" January 17, 2025 5.0 Excellent system to manage time, vacation time, and pay stubs. Pros The way it integrates punch system with pay stubs, pay dates, W-2s. It also has all my employee info organized and able to edit/update. Cons Probably not much of a con for employers but the precision of the clock in system makes it hard to manage/avoid overtime. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.