# UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198579/UKG-Ready/reviews --- UKG Ready 4.2 (1140) [View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Reviews of UKG Ready Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews Efficient timesheet processing 90% positive reviews out of 51 Most reviewers indicate timesheets are easy to edit, approve, and manage, reducing paperwork and saving time. Glen G Systems Operator, 201 - 500 employees. "It allows access to my timesheet, schedule and also time off functions." Recurring bugs and technical issues 64% negative reviews out of 121 Some reviewers indicate occasional bugs, system errors, and inconsistent support complicate daily use and troubleshooting. Faith H CNA, 501 - 1,000 employees. "The issues and occasional bug that may come up, as well as trying to work with customer support, these can be inconvenient and difficult to navigate." Comprehensive time management tools 95% positive reviews out of 38 Most reviewers describe time tracking as simple, efficient, and accessible across devices for managing work hours. Prapti A Student supervisor, 51 - 200 employees. "I liked the way it kept track of my every shifts and hours I had worked and many more" Slow performance and lag 86% negative reviews out of 66 Most reviewers find performance and speed lacking, with frequent lag, slow loading, and workflow interruptions. Integrated employee management features 91% positive reviews out of 34 Most users report employee tracking is streamlined, with centralized access to profiles, schedules, and payroll data. Noah M HR Assistant, 10,001+ employees. "I liked that UKG Ready had a lot a features that I could utilize for employee tracking, particularly relating to employee management and recruiting." Challenging login and password process 77% negative reviews out of 43 Most users comment login and password requirements are cumbersome, with frequent lockouts and mandatory password changes. George D Administrator, 51 - 200 employees. "Often time the application updates without prompt and you lose all your login credentialing." ## Showing most helpful reviews Showing 1-25 of 1140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Terry C. Finance Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Upgraded to UKG Ready" March 13, 2026 4.0 Pros We upgraded from Workforce Central (UKG/Kronos) and the user interface has greatly improved in terms of time tracking and scheduling. Cons Time card printing beyond a 2-week pay period is nonexistent and presents a challenge for historical reporting. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) Support for Workforce Central was ending. Review Source VR Verified Reviewer Autonomous Remote Assistant Transportation/Trucking/Railroad Used the software for: 2+ years ### "UKG Ready or Not?" February 26, 2026 5.0 Overall UKG Ready is a good application all things considered, even with it's flaws and shortcomings. Pros I really like all the features in UKG Ready and it's easy-to-use interface. It's an all-in-one platform and has so many uses. Cons UKG Ready has long loading wait times and after updates I need to put all my information back into the app. Switched from [Kronos HR](https://www.capterra.com/p/10033938/Kronos-HR/) I switched postions and started employment with another company. Review Source VR Verified Reviewer HR Assistant Hospitality Used the software for: 6-12 months ### "HR Assistant " May 8, 2026 5.0 Overall, my experience with UKG Ready has been positive. It has helped improve efficiency in managing HR tasks, scheduling, payroll, and employee records in a more organized way. The platform offers a lot of useful tools that support day-to-day workforce management and reduce administrative workload. Although there are occasional technical issues and some parts of the system take time to learn, the overall functionality and convenience make it a valuable solution for HR operations. Once users become familiar with the platform, it becomes much easier to navigate and use effectively in daily work environments. Pros What I liked most about UKG Ready is that it combines multiple HR functions into one centralized system, making daily operations much more efficient. The time tracking and scheduling tools are particularly helpful because they reduce manual errors and make it easier to manage employee attendance and shifts. Payroll integration also saves a lot of time and helps simplify processing. I also appreciate that employees can access their schedules, pay information, and requests through self-service features, which improves communication and transparency. Overall, the platform helps create a smoother workflow for both HR teams and employees. Cons One of the main downsides of UKG Ready is that the system can sometimes feel complex for new users, especially when navigating advanced features or setting up reports. Certain areas of the interface could be more user-friendly and intuitive. There are also occasional technical glitches or loading delays that can interrupt workflow, particularly during busy periods. In some cases, customer support resolution times can take longer than expected depending on the issue. While the software is powerful, there is definitely a learning curve when first implementing and using the system regularly. Review Source Response from UKG May 15, 2026 Thank you very much for leaving a review! We appreciate your feedback. JW Jessika W. AVP, Human Resources Financial Services Used the software for: 6-12 months ### "What was sold to what was given" November 4, 2025 3.0 Overall it is a better experience than our last HRIS but I was disappointed with what we were told we would have compared to the product we received. Pros Functionality first. It was one of the reasons we decided to move to UKG over our last HRIS. Reporting is more robust, timekeeping is more seamless, and customer support is quick with responding and setting up times to troubleshoot. Payroll is a much quicker process. Cons Implementation was less than ideal. We were sold product or oversold product that would have at least basic functionality for the product. Once we implemented we were told any additions come with a cost to us. An example of this is in the ATS portion of the ATS. The ATS does not track the sourcing location of a candidate and where they come from as all is listed as UKG. We were told in order to track that, we had to ask candidates to report that or pay more money to get it tracked, however, that is a basic function of any ATS and should not cost extra. The system should be smart enough to track where the candidate came from. The performance management model feels very dated. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We had a rough go with ADP. I spent months (almost a year) trying to get ADP to help us update and I never got any answers. I was setup with 9 different demos as an existing customer and eventually they shut us off. We had tickets open for a year with no one to help us. Our Rep only would help with Payroll, but Payroll was awful and full of mistakes ran by the system. Review Source JS Joy S. VP of Human Resources Machinery Used the software for: 2+ years ### "UKG A Great Choice" April 7, 2026 4.0 Great! We came from another provider with awful customer service, so it was great to be able to get the help we needed. Pros It is a great value for the money. Customer support is great, if they don't fix it, the case will not close until you are satisfied. It is also very customizable. Cons There are some weird one off issues that cannot be explained by the support team. However, they do fix it but cannot tell you what/how it happened. I also with UKG was more user friendly for people that do not do well with computers. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing UKG Ready Could not do what we needed it to. Similar to Paycom in our opinion Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) They had poor customer service, were expensive and not customizable. Review Source Response from UKG April 10, 2026 Hi Joy, Thank you for taking the time to leave a review! LC Lisa C. Onboarding Manager Consumer Services Used the software for: 1-2 years ### "UKG systems are customizable, but not user-friendly to setup." May 28, 2026 4.0 At the time our organization used iCIMs with UKG my role was as primarily an Onboarding Manager, but because of my systems, reporting and analytics background I was often asked to pull reporting for our \[sensitive content hidden\] and this is where my experience with UKG was gained. Pros I liked the customizability of the UKG setup and reporting. Once you learned the system and how to move around, there were really a lot of things you could do to customize it to better fit the needed operations. Cons UKG was not user-friendly. I had to do GOOGLE searches and watch YouTube videos to learn their reporting features. Review Source VR Verified Reviewer Wireless Technical Support Agent Outsourcing/Offshoring Used the software for: Less than 6 months ### "Simple and Reliable for Daily Timekeeping" April 26, 2026 5.0 My overall experience with UKG Ready was positive, especially for day‑to‑day timekeeping. The system was reliable for the core tasks I needed as a Tech Support agent at Foundever — clocking in and out, checking my schedule, and reviewing my weekly hours. Everything was organized in a way that made it easy to stay on top of my shifts. There were moments where the app felt slow or required supervisor assistance for punch corrections, but overall it consistently supported my workflow and made time management straightforward. It wasn’t perfect, but it was dependable and got the essential tasks done without confusion. Pros What I liked most about UKG Ready was how simple and reliable it was for daily time‑punching. Clocking in and out was straightforward, the system updated my hours quickly, and I could always see my schedule without confusion. For basic workforce tasks punches, schedules, and weekly hours it worked consistently and didn’t get in the way of my workflow. Cons What I liked least about UKG Ready was how often I had to rely on a supervisor to fix punch errors. If a clock‑in or clock‑out didn’t register, I couldn’t correct it myself, which slowed things down. The app also had moments where it loaded slowly or lagged, especially during peak times, and notifications for schedule changes weren’t always consistent. Review Source DE David E. Maintenance Tech Consumer Goods Used the software for: 1-2 years ### "Solid, All-in-One HR Tool" June 3, 2026 4.0 Overall, it’s a solid all-in-one platform. It has a bit of a learning curve and can feel clunky at times, but having HR, payroll, and time tracking all in one place has ultimately made managing our daily tasks much more efficient. Pros I love having everything in one place. Being able to check my schedule, request PTO, and view my paystubs all from the same app makes things incredibly easy. Cons The mobile app can be glitchy. It frequently logs me out, loads slowly, or struggles to register clock-ins accurately if the cell service isn't perfect. Review Source Response from UKG June 4, 2026 Thank you for leaving a review! We’d like to find out more. Could you contact us at feedback@ukg.com MR Myles R. Evs Entertainment Used the software for: 1-2 years ### "Ukg ready for you" May 19, 2026 5.0 Overall i would have to say my experience using Ukg ready has been excellent i would recommend to peers Pros What i liked mostly about Ukg Ready would have to be how easy it made accessibility for all employee Cons What i liked least about Ukg Ready , would be nothing i have nor complaints no cons this is an asset Review Source Response from UKG May 22, 2026 Thank you for sharing your feedback! GD George D. Administrator Hospital & Health Care Used the software for: 2+ years ### "UKG Ready or Not, Here I come! " April 21, 2026 4.0 Positive experience. Takes care of my most basic and necessary tasks. I love the app and ability to approve timesheets in a quick manner. Easy to use and customer service is A1. Pros Fast, efficient way to access your pertinent information in a timely fashion. Ability to clock in and see real time PTO. Customer Support is quick. Cons Mobile takes long time to download. Often time the application updates without prompt and you lose all your login credentialing. Review Source Response from UKG April 22, 2026 Hi George, Thank you for leaving a review! Your feedback is appreciated. LR Leslie R. Special Projects Hospital & Health Care Used the software for: 2+ years ### "Worth it, try it out!" October 18, 2025 5.0 I love it, it's much easier to have it on my phone and accessible to approve, deny and keep track of my timecard and my employees Pros I have the accessibility of having the app on my phone which makes checking the time cards of employees a bit more easier and also being able to keep track of my timecard and approving is much easier Cons The issues I might have would be connecting to our organization and setting up the UKG app for our not so friendly users Switched from [T-Macss](https://www.capterra.com/p/10003628/T-Macss/) Company was the one who decided to make the change Review Source VR Verified Reviewer Event Manager Events Services Used the software for: 2+ years ### "UKG Ready Review" January 12, 2026 4.0 Overall, I am happy with the app and the fact that it is easy to use and very self explanatory. I also prefer apps as to having to use software on web browsers, so I am happy that there is an app that goes along with the product. Pros I like the ease of use and the fact that there is an app to go along with the software. It is pretty self explanatory when needing to clock in and out and keeping track of my hours I have worked, and still need to work. Cons What I like least about UKG Ready is the fact that it does not allow you to clock in and out unless at work. Being an event manager, working certain events off-site, this is very inconvenient needing to pull out my laptop as opposed to using the app. Review Source JM Joanne M. Manager Pharmaceuticals Used the software for: 2+ years ### "UKG - Great software. " November 24, 2025 5.0 It is fast and easy. I have my schedules in and set, employees can request times off and I can approve on the spot and they are directly notified. Pros Ease of use definitely. I took just common sense to be able to move around the software easily and offers a lot. Time keeping, scheduling, great workplace management. Cons Was difficult for employees to log in when requesting time off. Perhaps someone with less computer experience found it difficult. Review Source SR Scott R. Payroll Specialist Automotive Used the software for: 1-2 years ### "UKG Ready Review" April 14, 2026 5.0 Great. Everything I need is there to do my job completely and efficient to the best of my ability and knowledge Pros it works well for what we need to do multi state payroll and to have all the employees information at our finger tips Cons nothing i can think of. the only thing is if the system is down and unable to get in to do what I need to do Review Source Response from UKG April 17, 2026 Hi Scott, We greatly appreciate your feedback on UKG! AF Amber F. Business Office Coordinator Medical Practice Used the software for: 2+ years ### "Simple and User Friendly" September 4, 2025 5.0 Overall, it has been a positive experience for me. I don't struggle too much with technology or applications on your phone. Plus, it is nice that I can check things out at my leisure. Pros Ease of use. Once you have your company code, log in is simple and brings you right to where you need to be. It allows for easy time tracking-I like that I can double check when I have clocked in and out for lunches or the day or, to see where I am at with time for the week. It is like any other personal app with notifications except a little better. When I submit a PTO request through the computer, I get the notification on my phone that the request has been submitted and is pending approval. Confirmation is nice. Cons Nothing really. It is a little disappointing you can't clock in and out from your phone, but I understand limiting that capability. Sometimes people become deceitful. Review Source SO Sergei O. Co-Founder Computer Software Used the software for: 1-2 years ### "Mo is good enough for making some fun appear at your workplace." January 18, 2026 5.0 It gives the illusion that we like each other. The HR department likes the metrics or whatever and I received a $50 amazon card in January for doing my job which was a nice gesture I suppose and it also prevents remote employees from leaving. Pros The best part is that it is connected to slack so I don't have to have an additional tab open. I also like the fact that you can post gifs in the shout outs; it adds a little humor to make it less awkward. In addition, the rewards store has amazon gift cards. Honestly, this is the only thing that matters to me. Cons The notifications are annoying as they ping me about everything (no matter what) as long as it is related to Mo. And I always get confused with the "boost" button and I'm not sure if I'm using it correctly and also occasionally the application will crash when I attempt to load a picture into it. Review Source VR Verified Reviewer IT Support Analyst Retail Used the software for: 2+ years ### "UKG gives employees control" September 17, 2025 5.0 I love that my company uses UKG. I have only ever worked at companies that use ADP. UKG is at least as good as ADP, and it seems like I can do more in terms of managing my payroll and deposit preferences. I can schedule PTO and easily choose from the correct pool of available hours. Pros UKG Ready is easy for employees to use on a browser or on their phones. We can update tax forms, track PTO hours, and view payroll information. Cons As it should be with any financial application, the security validation requirements can be cumbersome, but that's kind of okay. Although I had to open an internal help desk ticket to access UKG after I got a new phone, this gave me peace of mind knowing that my credentials were validated. Review Source CN Casandra N. Teacher Education Management Used the software for: 6-12 months ### "UKG Ready, useful and effective" February 1, 2026 4.0 UKG Ready makes life as an employee much easier for me. I can check my timesheet and correct it with ease as well as make sure it has been submitted. Pros The interface is very user friendly even for beginner users. It is easy to check and correct your timesheet as well as using to clock in on mobile. Cons Loading time on mobile can take a bit longer than I would like when trying to clock in quickly which can be a bit of an issue. Review Source Response from UKG February 10, 2026 Hi Casandra, Thank you for taking the time to leave a review! Your feedback is certainly meaningful and we're happy to hear that the interface is user-friendly. NC Nicm C. Video Production Specialist Banking Used the software for: 2+ years ### "Time Tracking Made Easy" December 8, 2025 4.0 Overall it's helped keep my time tracking organized and all in one place. You won't need other apps to help, this one does it all. Pros It's a great way to have everything related to time tracking all in the same spot. It's very easy to use once you get the hang of it. Cons It can be kind of hard at first to really understand where everything is. However, once you do it is much easier to use. Review Source AZ Adriana Z. Patient Services coordinator Hospital & Health Care Used the software for: 1-2 years ### "I LOVE UKG " February 28, 2025 5.0 A seamless experience that did not involve several tabs or pages to easily access the necessary information I required. Pros The company I currently work for uses this as an addition to our UKG app to make it easier to manage hours, pto requests, messages and updates and I really enjoy the fact that it is easily accessible both on the job and outside of work! Cons no cons, everything has been great thus far and i am sure it will continue that way! Review Source AP Ademir P. Marketing Assistant Automotive Used the software for: 6-12 months ### "employees reward" May 1, 2025 5.0 Exceptional experience. We love to use Mo as the communication platform for us to socialize and engage with each other. Pros Mo provide us with simple yet powerful platform which employees and colleagues can communicate easily and engaging in casual environment. Loves the "Moments" features that help to improves collaboration, celebrating important event and recognize colleagues best work for company. It is fun when we can communicate and connect with colleagues to create a meaningful workplace and stress free work environment. Reward incentive is by far the most exiting features that allow manager to gives reward for best performing worker. Cons Limited option in the reward category section. Most of the reward is only available for foreign country and not many option is available for my country. Review Source KC Kayla C. Sterile Tech Hospital & Health Care Used the software for: Less than 6 months ### "It’s good and very useful" April 16, 2026 5.0 Pros It is very versatile and it has lots of features that are useful as an employee to keep track of hours and trainings. Cons Sometimes it glitches and it takes a long time to clock in or out. It can be frustrating because it’s hard to correct my hours. Review Source Response from UKG April 17, 2026 Hi Kayla, Thank you for taking the time to leave a review on UKG! VR Verified Reviewer Human Resource Generalist Food Production Used the software for: Less than 6 months ### "Scheduling made easy" November 12, 2025 5.0 It has great value for money, the customer support was easy to access, and availability was on point. I didn't experience any bugs or issues. Pros Ease of use, it has a simple design, and is effective for business needs like scheduling and time tracking. Cons The home page layout could have more information connected to the benefits, scheduling and time tracking. Review Source SK SANDHYA K. IT Engineer Hospitality Used the software for: 1-2 years ### "UKG-Ready : Recommended" September 28, 2025 5.0 UKG Ready has been reliable and easy to use, with smooth scheduling, time tracking, and payroll processing. While there are occasional glitches and room for improvement in notifications, the system overall makes workforce management more efficient and user-friendly. Pros I found UKG Ready very easy to use and accessible for all users. The interface makes navigation straightforward, and making adjustments is quick and simple, which saves time for both employees and administrators. Cons Occasional system glitches, limited notification customization, and some features take time to learn. Review Source KD Kim D. Sr Software Eng Health, Wellness and Fitness Used the software for: 6-12 months ### "UKG - Ease of Use" February 5, 2026 4.0 Pros Tool is very easy to use. Not a steep learning curve at all. The dashboard that shows your schedule/time off/ etc is a one stop shop for viewing the most pertinent info. Cons Some things can be difficult to find. Have to poke around a bit to find the info you are looking for. Review Source Response from UKG February 10, 2026 Hi Kim, Thank you for your feedback! We're thrilled to hear that the tool is easy to use! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.