# Page 10 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198579/UKG-Ready/reviews --- UKG Ready 4.2 (1140) [View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Page 10 - Reviews of UKG Ready ## Showing most helpful reviews Showing 226-250 of 1140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Cleaner Hospitality Used the software for: 1-2 years ### "Work platform " October 30, 2022 5.0 Pros Software is easy to use for anyone. Gives you everything you need to use or know about your job. Cons The only thing that is complicated would be the logging in from different devices. Review Source SR Stephanie R. Assistant Director of Finance Government Administration Used the software for: 2+ years ### "Easy to Use Payroll & Time Management Solution" August 15, 2023 5.0 Pros The product is easy to use and the home screen is customizable so you have easy access to the most frequently used features and reports. UKG also offers a wide variety of training/education opportunities, including free webinars. Cons It would be helpful if Kronos/UKG allowed multiple tabs open, especially when reviewing timesheets for approvals and making sure there aren't any timesheet change requests or time off requests pending approval. As soon as you try to open a new tab, it forces you to close the original tab. Additionally, UKG is not fully integrated with New World ERP and the accrued/used time off balances are not always accurate. Review Source LZ Lara Z. Associate Professor and Curriculum Designer Education Management Used the software for: 2+ years ### "A great program for payroll management, time management, and transparency of tax documents" July 18, 2023 5.0 We have used this for many years and have never had any issues or bad experiences with the program. Pros It is easy to use online, as well as user-friendly, with links and sublinks to each particular part of time and payroll management. Cons nothing - the program is perfect for what our needs are as a midsized company Review Source VR Verified Reviewer HR Coordinator Education Management Used the software for: 1-2 years ### "Superb Customer Service" August 15, 2023 5.0 Having used an alternate UKG program in the past, I had a hard time adjusting to a new interface. At first, I thought the number of options were overwhelming and was not a fan. However, the customer service team ALWAYS helps me find exactly what I need. They are kind, courteous, professional and knowledgeable. Between the Learning Center and the chat feature, I am becoming more and more comfortable each day! Pros The number of options for data and reporting. I like the ease of having so much available in just one program. Cons Searching for certain topics is not always easy in the learning center. I find the results to be irrelevant to the actual issue. Review Source FP Felicia P. Warehouse Rep Telecommunications Used the software for: 2+ years ### "Check In Time" July 23, 2023 5.0 Overall, my experience with UKG Ready is much easier than the other software used prior. UKG Ready is a working software. You don't have to worry about constant maintenance upgrade, no delays with time input. Its just user friendly all around. I recommend this software for time keeping. THE BEST!!! Pros The UKG Ready software is easy to use. Its impossible to make any mistake. It does all the calculations with the time input. If there's a miscalculation the software will let you know immediately and wont complete the time keeping task without notifying you as why. You can fix, its easy to use and understand. Cons Its not much of a big con but I would prefer that when you input your time, there is an AM or PM option to click on instead of typing it in manually. Not much of a big con. Review Source RS Ravi S. Cloud Service Engineer Information Technology and Services Used the software for: 2+ years ### "UKG review. " November 20, 2022 5.0 My overall experience is great with UKG. All the amazing features are there in UKG. It is easy to user and user friendly. And it is one the best tool for payroll management, leave management and HR management. We can write details goals and managers can review on it. We can clock the time in UKG and maintain the employee personal data. Pros This software is easy to use and user friendly. And almost all the features are available for payroll management, leave management and HR management. The best part is that we can use this software for appraisal as well wherein employee performance assessment, goal setting and ratings can declare into this. Cons Some features are missing wrt. time management and need some improvement on this. Rest all are good. Review Source SF Shalonda F. Sales Associates Consumer Goods Used the software for: 6-12 months ### "UKG Review" May 13, 2024 3.0 Pros The fact that they have an app to use on our phones. Cons The many attempts it would take to log in. Review Source VR Verified Reviewer Finance Director Food Production Used the software for: 6-12 months ### "had niet mogen voorgesteld / geïnstalleerd worden voor ons type organisatie" May 9, 2023 1.0 Pros gebruiksvriendelijke app voor de "gewone" gebruikers (alhoewel, als hun uren nooit correct staan zijn ze daar weinig mee) Cons het projectteam was junior en niet op de hoogte van de Belgische Sociale wetgevingImplementatietijd duurde veel langer dan voorzienOnvoldoende overdracht van openstaande issues na de go live naar de helpdeskOok na de go live blijven er nieuwe problemen opduiken waarbij voortdurend manueel door onze eigen mensen moet ingegrepen wordenAanpassingen worden voortduren tenietgedaan bij een nieuwe update van het pakketMensen zijn zeer moeilijk bereikbaar of reageren zelfs nietHet pakket is niet geschikt voor complexe productie omgevingen, dit had men op voorhand kunnen aangevenHet systeem is zeer traag en vraagt heel veel handelingen Reason for choosing UKG Ready De mensen van Kronos stelden UKG Ready voor als de perfecte opvolger, dit was het echter allesbehalve Review Source VR Verified Reviewer Technical Officer Printing Used the software for: 1-2 years ### "Great way to engage employees" November 10, 2023 5.0 Pros Mo has reimagined the employee reward system now giving managers a chance to reward employees on each month which has helped boost morale within the company,l. It has also meant that people can enjoy earned benefits without the tax implications being passed to them for long service and employee of the month rewards. Cons Missing some functions that would make it easier for everyone to get involved such as department only shoutouts rather than open to all the business. Review Source MG Marietta G. Administrative Assistant Higher Education Used the software for: 1-2 years ### "Robust tools to recognize employees success" March 15, 2024 5.0 Overall, Mo helps organization to be sensitive and reward its high achievement worker and compensate it with rewards or cash incentives. Pros Software ability help manager to recognize and reward high-performance employees is really cool. Reward catalogue can be access by the user to select and choose which reward that we want to redeem based on the point accumulated. Sending recognition message to colleagues boost both me and the counterpart mood. Cons Limited choice of e-card(gift card) that cater for local store or service. Mostly, it support foreign shop voucher that isn't available on our regions. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/)[Kudos](https://www.capterra.com/p/140423/Kudos/)[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[Bonusly](https://www.capterra.com/p/167338/Bonusly/) Mo has more gamification option that users can participate to collect more points for rewards. Review Source SH Sarah H. Supervisor Entertainment Used the software for: 2+ years ### "Needs some improvement " November 16, 2023 3.0 Pros I like the only feature and that keeping track of my weekly tips. Now since my company has a lazy person who only does it by the week instead of day too day. This is the only feature that is updated on a semi regular bases. Cons When information needs to be updated trying to talk to IT to change it , is like going through nation security. Review Source MT Marek T. CEO Financial Services Used the software for: I used a free trial ### "UKG Ready Review" May 24, 2023 5.0 The software provided a comprehensive solution for managing HR and workforce-related tasks. The ability to centralize employee data, automate time and attendance tracking, and streamline payroll processes significantly improved efficiency and reduced administrative burdens. The customer support offered by UKG Ready was responsive and helpful in resolving any issues or inquiries. While the user interface had its complexities, with proper training and familiarity, I found UKG Ready to be a powerful tool for managing the HR needs of an organization. In summary, UKG Ready has been instrumental in enhancing HR processes and facilitating better workforce management. Pros One of the things I liked most about UKG Ready was its comprehensive suite of HR and workforce management features. The software offered a wide range of tools for managing employee data, time and attendance, payroll, benefits administration, and performance management. The integrated nature of the platform made it easy to centralize and streamline HR processes, resulting in increased efficiency and accuracy. Additionally, the robust reporting and analytics capabilities of UKG Ready provided valuable insights into workforce trends and helped in making data-driven decisions. Cons While UKG Ready had many positive aspects, one thing I liked least was the occasional complexity of the user interface. Navigating through the various modules and configuring settings could be overwhelming, especially for users who were new to the system. The learning curve for mastering all the functionalities of UKG Ready could be steep, and it sometimes required additional training or support to fully leverage the software's capabilities. However, with time and practice, these challenges could be overcome. Review Source SH Sandy H. HR Generalist Computer Software Used the software for: 1-2 years ### "An Expensive Letdown" October 23, 2018 2.0 Honestly, just go with ADP and pay more. At least they will be able to help you more with compliance. Kronos was such a letdown and the system looks so antiquated. Pros Kronos has some good report features and a lot of the onboarding documentation is easy to collect. You do have the benefit of being with a larger company so they have more customer service people, too, and they have people who specialize in certain areas to give you better help. Cons Oh, there are too many to count: - Their compliance features pale in comparison to ADP. They will say they can comply with all state-mandated sick-leave laws, but it requires so much manual work on the backend that you kind of wish you could just do it elsewhere. A huge pain if you operate in many states. - Their "customized fields" that they tell you about in an RFP just don't exist. Anything you need done that doesn't fit within their standard guidelines just won't happen. - If you like reporting on headcount and HR metrics the way that Kronos does it, you're fine. Otherwise you have to attempt to build a report with their service team (which can take weeks) and then export it and then get the data you want. It's just not acceptable given how much you pay for the service. - Don't get me started on their "documents." If you need to send out a bulk request (i.e. when EEO season rolls around) Kronos can only send out a general reminder to have people check their inbox, and then people have to be smart enough to go in and do it. The reminders for this suck too. Review Source LM Lindsay M. HR Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Big Company Technology - Small Family Feel" March 10, 2017 4.0 As a new user of Kronos - I have been impressed with the value placed on customer service and community support. Workforce Ready is a newer platform and as with all changes, there are a few glitches; however, the tech support and responsiveness makes you feel as though the system issues are minor and worth it. Every single time we call for assistance, the experience is helpful rather than stressful. Product wise - I love the cloud technology and the community features. One of my favorite features is the export option. When first using the product I kept looking for where to "Run Reports" for basic info - when I realized I could manipulate the columns and then just export the data I was looking at I was thrilled. It isn't complicated, doesn't require that I run a bunch of numbers - I just pick what I want to know at that moment & export the file. Then I can easily sort/filter the excel data as needed. I also appreciate the ability to search by multiple details - other platforms require the last name only, but WFR let's me search by multiple features - including the exact name or "starts with". I still have a lot to learn about the system and am anxious for the upgrades and suggestions to be implemented (like the ability to click back/forth between pages as you move through a file without having to go back to the home page); however, I'm pleased with the product and love the relationship - so as long as the focus stays on technological advances, combined with stellar customer service - Kronos will get my vote at the executive table. Pros PEOPLE! Software is available and mostly similar - we have a lot of choices in HRIS/Payroll systems, so how you treat your customers is the most important factor in being better. Kronos has this in spades!! Cons Benefit plan set up isn't ideal - I need to be able to put in an effective date AND an enrollment date, as they are not the same thing. If my employees don't elect their benefits before the "waiting period" the "New Enrollment" radio button disappears. An employee's waiting period and eligibility dates do not match their election period. I'd like the opportunity to select the different options. Review Source DR Dominic R. Senior Manager, Finance, Systems, and Analysis Health, Wellness and Fitness Used the software for: 1-2 years ### "Kronos Review" June 26, 2023 4.0 It's sufficient. Pros The RestFul API to pull reports. I am able to pull CSV reports via the web. Then transform the data in python or an FTP site. Cons Seems very basic with different modules. Not a lot of customization. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Pricing. Review Source HH Harleen H. HR Generalist Mechanical or Industrial Engineering Used the software for: 6-12 months ### "UKG Ready review" August 15, 2023 5.0 Pros Very easy to use, the search feature is very helpful for looking up information Cons Cannot search information on Terminated employees, have to pull reports to search their information Review Source Duncan F. Production Operator two Pharmaceuticals Used the software for: 2+ years ### "Mo is good" November 9, 2023 5.0 Pros As an end user I like how the employees receive rewards for their commitments Cons I dont like the color scheme of Mo and wish it can be changed Review Source CT Caralyn T. Administrator Hospital & Health Care Used the software for: 2+ years ### "All employee information is in one place" December 11, 2020 4.0 A great product that is easily able to support a company as it fluctuates in both size and independence. Pros It's extremely helpful to have one place that supports the employee from onboarding to off-boarding. Reports are extremely customizable allowing us to provide data upon request quickly. Support staff always very friendly. Cons Lay out is not very compact and has a lot of white/blank space causing the user to need to scroll left/right/up/down frequently. Alternatives considered [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) Reason for choosing UKG Ready Cost, local support, product's experience in the industry and customization options Review Source Nurhana J. Information Technology Consultant Information Technology and Services Used the software for: 1-2 years ### "Easy process to show appreciation to workers" December 6, 2023 5.0 Pros Mo provide many type or awards and customized award that we can gifting to employees for all their achievement. Mo also make a better connection and interaction between manager and people under them. Cons Mo is a user-friendly platform that focus on employees recognition and it help us to boost workers motivation with all the reward. Review Source LR Lisa R. HR/IT Technology Specialist Retail Used the software for: 6-12 months ### "Solid HRIS, but some updates/improvements needed for some features." March 1, 2017 4.0 Kronos is committed to improving WFR and we already see the improvements made since we went live. There were some bumps at the beginning, but Kronos is a company that listens to their clients and helps in anyway they can. Although, the system is still a work in progress, we are in a much better place then we were before Kronos and are happy to have the system in place. Pros 1\. All in one product that including ATS, HR, payroll, benefits, ACA and reporting. 2. One system, one number for customer support, one community (great customer portal), one company you are working with. 3. Employee Self Service is great! You can grant as much or as little access as you would like to complete actions, access data, benefit enrollment, etc. 4. Kronos Team willingness to set up the system the way you need to in order to accomplish business needs. Cons 1\. The system is very particular in the way you set up. Ensure you have a good application consultant that understands what your company needs and how they will set this up in your environment. Also, if you chose to bring WFC into the mix, you are dealing with two systems and not one and there is a whole other level of set up you need to consider. 2. No development site. Everything is conducted in live site. 3. Recruitment and onboarding (checklists in general) need to be more flexible. Kronos is working on this and is on road map. We look forward to some improvements. 4. Training in product and training material needs some more work. There is a noticeable difference in training presentation vs. other products (i.e. WFC learning portal vs. WFR offerings). Also, you really will need someone dedicated to learn and understand WFR, as it is very layered. 5. There is not current API offerings, only flat files every 15 minutes can come out of WFR. Kronos is working on adding this capability in near future. Review Source CJ Caleb J. Programmer/Reports Analyst Outsourcing/Offshoring Used the software for: 6-12 months ### "Kronos - an excellent HCM software" November 7, 2018 4.0 We were tasked with the challenge of payroll management, accrual management just to name a few. These problems were all resolved by employing Kronos Workforce Ready as our central point of data storage and data management. Pros Kronos Workforce Ready is one of the best HCM software on the market in this category and does a pretty good job of managing data. It has a large set of very useful reports available to be exported in the most popular formats, has the option to customize reports to suite your needs and also you can schedule your reports to be sent or delivered to and email address at your convenience which really cuts out a lot of the manual labor. It has a well thought tru time-sheet feature and which allows easy management of all employees hours per day per week. The recruitment features are an excellent asset as it allows applicants to create a profile while applying in which makes hiring the applicant a breeze with the click a a button. Overall, the Payroll Management, Recruitment Management and Employee Management features are top notch just to name a few and I would recommend Kronos to any medium to large company. Cons The feature I like least about Kronos Workforce Ready is the manual accrual management feature available . You are tasked with real manual work whenever it comes to uploading hours for employees as there is currently no mass edit option available to apply hours across the board to all selected employees, instead you must load all selected employees into the bucket and scroll through them one by one and apply the credit and whatever other in formations are required to be filled in. Review Source JEFF K. Bartender Hospitality Used the software for: 1-2 years ### "Kronos for Workplace Scheduling " March 6, 2020 5.0 My regular work for the last year or so has recorded my hours and wages via clocking in with my badge on the Kronos system. I have learned to utilize it for all I can. I see my previous work info before payroll is done and can view future schedules and current numbers and earnings. I work for a terrific and large company and Kronos has been a decent timecard tool. Pros I have had a regular job that uses this system to clock in and clock out employees.But the device has so much more that allows us to see specifics-specifics related to current pay periods, previous and future. I can see my schedule on the little box and it's really a simplified tool. Cons I am on the fence on dislikes. My biggest is likely just what happens but I have had times that I did clock in and it did strange things.An example was an evening that meal break button led to clocking out for the shift.Random but troublesome because our version is not designed to allow management to alter or adjust our needs or problems directly through the system. Qe have to use a paper log for HR or Payroll. So smooth yet missing an easy touch. Review Source Camilo C. Talent Acquisition Specialist Logistics and Supply Chain Used the software for: 1-2 years ### "Best ally for recuitment process." June 3, 2022 5.0 One of the benefit of use UKG is the organization of the applicants on different stages, the information they got, the interface is so easy to understand. Pros How easy is to use, the explanation of all the stages, the commitment with the applicant, the interface. Cons Sometimes the website is down and that affect the operation. Review Source PH Penny H. Total Rewards Manager Retail Used the software for: 2+ years ### "Ease of Going Paperless" March 10, 2017 4.0 Kronos Workforce Ready has lead us in the direction we have been wanting to go with reducing the amount of paper we process in HR and Payroll daily and allowed us to have more efficient, instant communication with our employees. We are utilizing the Onboarding process. We allow employees to make demographic changes and view their payroll data, such as pay statements, as a self-service option. We are beginning the benefits enrollment which will automatically add the payroll deductions to payroll. Our payroll processing has been reduced from 3 days to 1 day. Chasing down lost paperwork that was sent through the mail is no longer an issue. We have recently completed the integration with Workforce Central's Timekeeper. Pros Kronos has taken us to the next level in service that we were looking for. It is very easy to use for creating your own reports and importing data. We couldn't be more pleased with how they helped us work through our custom profit sharing allocation. Cons There are often updates that we are waiting for to continue what we would like to accomplish with the Kronos software. Although it automates several of our paper process and gave us efficiencies, there are now processes that we need to track manually and audit by hand. The third party tax software is more time-consuming than before. We were breaking ground with integrating the Workforce Central Timekeeper with Workforce Ready. We chose Workforce Central over Workforce Ready Time Labor Management due to the complexity of our work force. If you can use one system, I would recommend Workforce Ready. Review Source TN Teresa N. Payroll Specialist Medical Practice Used the software for: 2+ years ### "Kronos Workforce Ready is the best timekeeping system I have ever used" August 22, 2017 5.0 Not only is the payroll system a well oiled machine, the HR module turned out to be better than we could have hoped for or expect. So much of the manual tasks that either Payroll or HR would perform are now automated. Kronos has really been a blessing and the price for a product of this quality is incomparable to other products on the market (which were thoroughly researched before deciding on Kronos). Pros My duties have come down to literally pushing a few buttons to generate a bi-weekly payroll for 200 hospital workers. The reporting functions are endless, in addition to the already prepared reports within the system, it is extremely easy to build your own and have the exact information you want to see on a report. I am able to do the quarterly reports in about 10 minutes (including submission to the various entities). The customer support is phenomenal. If you've ever had tech support that the rep didn't really understand the problem or their job and tried to correct your system only to find it become even worse, you will really appreciate Kronos support. I have yet to be let down, they are very personable, intelligent and an expert in the field to which your question is based. I really can't say enough wonderful things about Kronos functionality and support. Review Source Response from UKG September 7, 2017 Hi Teresa, We want to thank you for your thoughtful review highlighting the product and our Support team! It’s so great to hear that Workforce Ready has made your day-to-day duties much easier and less time and labor intensive. Thank you for being our customer, Amy Fafard Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.