# Page 11 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (1140)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 8th, 2026

# Page 11 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 251-275 of 1140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CK

Cassie K.  
HR Coordinator  
Food Production  
Used the software for: 6-12 months

### "Functional"

January 16, 2024

3.0

It has been difficult. Simple things I could do in other payroll management systems usually end up needing me to submit a ticket for assistance.

Pros

The cost for UKG is better than most HRIS and payroll management companies

Cons

It is so hard to make changes, from admin right to setting up the different areas for payroll deductions, benefits, etc. It needs to be streamlined for friendliness.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The previous HR person said it would save money.

Review Source

RR

Raquel R.  
Senior Payroll Specialist  
Higher Education  
Used the software for: 2+ years

### " Workforce Time Entry Review"

August 15, 2023

5.0

Our experience has been very positive. We receive the help that we need when needed. I love the system (Workforce Time Entry) especially no more with the recent upgrades.

Pros

I love everything about UKG. The product and the employees.

Cons

I have nothing negative to say. We have had a very positive and streamlined process with our implementation. We needed the service so fast and UKG made it happen. I am very thankful for this.

Switched from

[Ellucian Student](https://www.capterra.com/p/171158/Banner-Finance/)

Ellucian does not accommodate California employees when it comes to the laws and policies pertaining to the web time entry for our employees.

Review Source

JM

Jonathan M.  
I.T. Manager  
Automotive  
Used the software for: 2+ years

### "Easy to use bundle"

August 23, 2019

5.0

The ease of use with the finger reader and software has been a great benefit. We are an auto dealership with sales and technicians, the ease of use is a great benefit to people not tech savvy. So easy to use software and hardware is paramount for us.

Pros

The software is easy to keep track of clocking and clocking out, vacation and sick days. The finger reader is also convenient and very easy, Just put your finger in the reader and ding! Your clocked in or out.

Cons

I have not experienced any Cons, the software always works and if I need to call support, they are quick to respond and resolve my issue.

Reason for choosing UKG Ready

Software ease of use and the convenience of the finger reader device. The software is a wonderful way to view Vacation days, Sick days, Worked Hours, Holidays, Pay Check Stubs and submit requests to management. It has reduced paperwork and loss of paperwork to management. It's an organized system to communicate with the management for time off and print out any information needed quickly. Example, an employee needed paycheck stubs to purchase a house and was able to print them immediately without delay.

Review Source

VW

Velzie W.  
Patient Service Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "UKG Ready Review "

May 15, 2024

5.0

Pros

How easy it is to use the Time Management feature.

Cons

How it logs you out after what I think is a short amount of time.

Review Source

Derek N.  
Supervisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Time Corrections "

December 17, 2019

4.0

As a mid level manager I still have not used Kronos to its full capacity, in the future at my company I will be trained on how to use it further. From what I do use it for now it is a fairly easy program to use. I look forward to more training and using it for more.

Pros

Pulls up easily with internet access to punch in and out. As far as making time card corrections it is a fairly easy process once you have taken the training and have done a few corrections. Without taking the training or being trained by someone, I would not attempt to do any time corrections for employees

Cons

The way the hours are shown on the earnings time card are misleading at least for the company I work for, if you are one that likes to calculate what you would be making this may be difficult. Functions a bit slow, seems as if it is the actual program and not the internet speed.

Review Source

SN

Stephen N.  
Maintenance Admin Assitant  
Hospitality  
Used the software for: 2+ years

### "Kronos aims to be the one-stop-shop for your HRIS solution."

September 8, 2018

4.0

Overall great product. It's the way we get paid, and the taxes are all right. I attended the payroll class and they have solutions for living in all different counties in Pennsylvania with their thousands of local taxes. Say 95/100 things go right, the 5 things feel bad, but you forget how much work it makes to make anything right. It often takes one thing to make a program go awry.

Pros

Many modules and what they don't do well they are investing on to make it more of a one-stop shop. Most of the users in the company can use this fairly easily. The setup on the back end is comprehensive. The reporting is good and easy to use, but you can't change the width of columns on the screen and some columns are missing. The support staff takes tickets and work with you over the phone and share screens with you so reporting issues is a breeze. I've been invited to a subgroup for development for a certain feature and it's great to get some eyes on the product before release so i can prepare some training materials for my company.

Cons

I mentioned reporting issues is a breeze. The wording I get back fairly often is "working as intended." It's easy for me to say a certain feature may not make sense but for another company it may make lots of sense. I wish there was just a little bit more of product testing for major features. Global Support is very polite and they will operate for your timezone even though most of their support staff are on the east coast.

Review Source

Lara T.  
Senior News Assistant, Reader Center  
Newspapers  
Used the software for: 2+ years

### "Not the most user-friendly time management system"

December 24, 2019

3.0

My experience with Kronos has been somewhat frustrating. While I like keeping track of time and attendance using software, I wish this one were more user friendly.

Pros

My company has used Kronos for a long time for keeping track of time and attendance. Having this digital system eliminates a lot of human errors in processing our hours worked and time off, and it generally makes the process of entering hours relatively smooth.

Cons

I've never found the software to be easy or intuitive to work with and often have to ask our HR department questions about how to use it properly. I've had issues keeping track of my time off and banked holidays, and figuring out my correct count has sometimes taken a lot of effort.

Review Source

Response from UKG

January 7, 2020

Greetings Lara, Thanks so much for taking the time to review Workforce Ready. It's great to hear that the product eliminates a lot of human errors in processing your hours worked and time off, and how it generally makes the process of entering hours relatively smooth. When it comes to the software ease of use - please feel free to contact me at Alaina.Froton@kronos.com to discuss your issues further. I can also help provide you with some resources that may help with some of your issues. Thank you again for your review. Alaina Froton Customer Marketing Specialist

JK

Jothika K.  
RPA Developer  
Information Technology and Services  
Used the software for: 2+ years

### "UKG Ready - Timesheet Tracker"

May 9, 2023

4.0

Overall, it is a good tool for tracking employees in all types of organizations.

Pros

UKG Ready is a user-friendly interface. Through this, we can do Payroll processing, managing records, Scheduling, Reporting, etc.In this tool, we can easily access our Timestamp, Request time-off, Tracking work and absence records.

Cons

It requires approval from the manager for Time off. Maintaining a timesheet is difficult, especially in overtime period.

Review Source

GM

Gorizia M.  
Administrator  
Sports  
Used the software for: 1-2 years

### "Impressive way to engage and rewards worker"

March 26, 2024

5.0

Mo provides a new cultures that promote and recognized hard works by their peers. It is a positive things to boost workplace moods.

Pros

Mo is an excellent platform that support manager to peer recognition system. It helps managers to review and evaluate worker performance and reward those that outshine other in their work. With various rewards waiting to be claim on the reward catalog, it surely has boost our worker moods and performance goal.

Cons

Peer-to-peer recognition message is under utilized by our worker. Need to find a way to motivate them to use the features frequently.

Review Source

KJ

Kondal J.  
System Engineer  
Computer Software  
Used the software for: 2+ years

### "UKG Ready - Track your time"

May 12, 2023

5.0

It provides good quality support and flexibility. Viewing leave balance details and reminders via email notifications is awesome.

Pros

UKG Ready is user-friendly and easy-to-use software.Management of the time tracking feature is incredible in this tool. We can easily access punch-in and punch-out times.We can track our scheduling and calendar based on our needs.

Cons

This tool has some limitations in viewing some features.Not great for viewing layouts.

Review Source

JY

Jana Y.  
Accounting Specialist  
Mental Health Care  
Used the software for: 2+ years

### "Kronos"

January 21, 2020

5.0

Overall I have had a great experience with Kronos. I love the learning feature. I have only had issues with the new interface.

Pros

I love the ease of clocking in and out. The phone app is great especially with being able to clock in or out even when you are off line. Love the tracking feature also for the phone app. I also like the reporting module. It is very versatile and I can make reports for individuals exact likes, wants and needs.

Cons

I do not like the new interface at all. It takes longer to get to everything. I feel like I have at least 2 to 3 more clicks of the mouse to get anywhere I need to go. Also the time card seems more messy and harder for the employees to read.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing UKG Ready

The size and capabilities that were offered

Review Source

VR

Verified Reviewer  
occupational therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos definitely belongs at the top of the list for managing workplace payroll and HR tasks"

August 8, 2019

5.0

I have found that working three prn medical jobs that all relied on Kronos never gave me any difficulty with managing my time sheets nor my access to various documents or tax forms. When I switched to full time and was educating people I was training, the new hires took very quickly to the process of working with it. Overall I prefer this system to any other I have worked with.

Pros

Employees find it very simple to engage with and take control of their own paperwork and needs. The system also assists HR with managing complex data for high volume companies while still feeling appropriate for use with small ones. When employees have two jobs that both utilize Kronos, the platform is able to distinguish the two separate companies and maintain unique log ins for both.

Cons

The only real downside is that it interfacing with the timekeeping system at the job site so if a punch gets missed on the last day of the pay period, the employee has to interact with HR in order to correct the discrepancy. Some employees are not good with that skill and HR has to backtrack from the report Kronos generates. This is really not the fault of the software though but rather an issue with the employees.

Review Source

CA

Colin-James A.  
Apprentice  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Good HR system."

June 13, 2024

4.0

Overall Pretty good system to use some faults here and there but they are easy to work around.

Pros

The thing i liked the most about this system is how easy it to use day to day within seconds i can book off holiday right from my sofa.

Cons

I don't like the use of Face ID. It's very much faulty because even if you have a little extra light it has a bit of a moment and takes about 15 attempts to use

Review Source

VR

Verified Reviewer  
CFO  
Mining & Metals  
Used the software for: 1-2 years

### "Warning - 2 Years in and still no working product!"

February 26, 2024

1.0

Pros

NOTHING! Hard to say what works best when nothing works at all.

Cons

The contact and implementation team. We have had to pull the pin and give up on implementing Kronos as we have spent tens of thousands of $ and hundred and hundreds of hours trying to get the system up and running and have gotten no where.

Review Source

VR

Verified Reviewer  
Anesthesia Department  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos for timekeeping"

February 24, 2019

5.0

Pros

We use kronos at the hospital where I work. We use it to sign in and out. There is a different code for clocking in and clocking out for lunch. Sometimes I forget to clock in and out with kronos, so I just put my clock in and out time in the notebook at the charge desk and the person in charge of timekeeping manually enters my log in and out information. Everyone is aware of the earliest time that you can clock out without it showing that you clocked out early. For example, you can clock out at 4:58pm, and it still counts as clocking out at 5pm.

Cons

The phone that we use at my hospital however runs a little fast, so if my cellphone says 8am, the kronos phone already says 8:01, and clocking in late shows up and is frowned upon.

Review Source

HD

Hannah D.  
Communications Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simple, fun and effective employee motivation"

November 10, 2023

5.0

Pros

It's a great way to reinforce working relationships, show and receive appreciation from colleagues and get a little 'extra' at the end of the month or year. It's easy to use and the options to spend credit are great.

Cons

It can be tricky to work out how to distribute your Mo pot at times.

Review Source

GM

Georgia M.  
Publican Recruitment Advisor  
Hospitality  
Used the software for: 1-2 years

### "Mo Review"

November 10, 2023

5.0

I use Mo a few times a week to review all of my colleagues and peers who have been praised and to recognise the hard work that they are doing. It is really rewarding to receive feedback and to be company wide recognised as helping the business because in some companies, this often becomes overlooked.

Pros

It gives a great platform to recognise employees when they go above and beyond as well as peers encouraging each other. It is a very positive software which, through reward, gives people a sense of purpose.

Cons

Ideally to have a more varied option of gift cards available to choose from although the selection is already good.

Review Source

DM

Doug M.  
Vice President  
Food & Beverages  
Used the software for: 1-2 years

### "I cannot recommend Kronos Workforce Ready to anyone"

July 13, 2016

1.0

Pros

I can't think of any attribute of the Workforce Ready product that I particularly like. My experience with Kronos is that they produce good time and attendance software, but I personally have not seen any evidence that they have any expertise producing HRIS software.

Cons

The Kronos Workforce Ready product reminds me of an old fashioned data processing program from 20 years ago. It is not at all user friendly or intuitive. I have used it daily for one year and still am frequently puzzled by the way it is organized (or disorganized). I spend significant time searching for the information I want. Incredibly, the turnover calculation function has not worked correctly for the two years my company has owned the Workforce Ready product. Kronos has known all this time that their turnover function is flawed, but I don't think it is corrected yet; it doesn't appear to be fixed to me. Producing reports from Workforce Ready is cumbersome. The user must pick the data elements for the report from very long lists of fields that truly appear to me to be in no logical order whatsoever. I know that sounds hard to believe, but if there is some logic to the lists of fields, I have yet to understand it. The training information provided by Kronos to teach the user to use Workforce Ready is mostly written documents rather than videos. I personally find videos easier to understand, but Kronos offers only a handful of them. There are many topics I would like to learn about that are not covered at all in any of Kronos' training materials.

Review Source

Response from UKG

August 12, 2016

Thank you for your review – I understand you have connected with your sales representative and we are actively working to resolve the issues that you shared with us. While we were disappointed to read about your experience we appreciate your honest feedback and look forward to resolving your issues. All the best, Holly Bouffard Workforce Ready Community Manager

PD

Paula D.  
Human Resources  
Hospital & Health Care  
Used the software for: 2+ years

### "UKG survey"

August 15, 2023

5.0

So far, we like it.

Pros

The product is easy to use. I need to get more training in HR functions though.

Cons

I would have to say there aren't many cons.

Reason for choosing UKG Ready

The training

Review Source

MH

Miriam H.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "UKG Ready "

August 19, 2021

4.0

UKG Ready has made our processes more efficient. The flexibility is the biggest selling feature. We have been able to resolve alot of our clients concerns utilizing Ready.

Pros

The flexibility for custom reports. Payrolls are more efficient in processing than previous software packages we have used

Cons

Too many ways to get to the same feature. It can be confusing.

Review Source

DS

Daniel S.  
Managing Partner  
Computer Networking  
Used the software for: 1-2 years

### "perfect for small to mid-size companies"

March 29, 2024

5.0

Pros

UKG Ready is solution that simplifies managing talent, payroll, and time, so teams can concentrate on growth and truly make a difference for their people. The good thing is it also has a phone application. I tried the android version of their app which was very satisfactory.

Cons

It could be more compatible with large size companies considering the fact that many companies that starts with UKG grow very fast.

Review Source

AH

Angela H.  
Associate Director of Org. & People Development  
  
Used the software for: 1-2 years

### "Easy to use, easy to implement, great support from a passionate team. It does what it says it does!"

May 31, 2017

5.0

Pros

ThanksBox is simple and easy to use, even for those of us (i.e. me) who are digitally challenged! It provides information in an easy to understand and intuitive format e.g. I can open the App and start using it without any training. It takes me a few moments to thank a colleague and because the app is aligned to organisational values it means users can see at a glance a pictorial view of which values and behaviours are lived the most. The software is a great way of keeping our vales 'live' rather than just words in a leaflet. The app has a function for sharing messages of appreciation with other staff which is a good way to remind each other of the positive things which happen every day which is a bonus when having a bad day. Behind the scenes the analytics has helped me work out where to focus energy and action to embed our values and it continues to be a great source of information for deciding what action to take . The team at ThanksBox are highly responsive, helpful, friendly and approachable, nothing is too much trouble which made implementation an enjoyable process. They are great problem solvers and are passionate about ThanksBox. What also sets the team at ThanksBox aside from other experiences I've had of implementing a change is the help provided by the team in the early stages continues after implementation. I highly recommend the ThanksBox software and the team who support its implementation.

Cons

Initially we didn't use a modern enough web browser so the ThanksBox team had to make all sorts of adjustments to make it work for us. Since implementation the organisation's IT dept has upgraded the web browser for all users which has addressed the issue some users had when trying to open the software.

Review Source

VR

Verified Reviewer  
Executive Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Usable, but clunky"

September 16, 2019

4.0

It was a good option for us for a long time. It merged all our accounting data into our tax software without too much issue. We have now switched over to Kronos Workforce Dimensions.

Pros

I loved the way it was easy to track and project PTO. The time cards are easy to read and approve since they run top to bottom so you could see an entire 2 weeks on one page.

Cons

Pattern Templates are a pain in the rear. You have to dig through several menus and just "know" what option was going to move you to the next step. Some of these options, didn't seem like a logical progression. Technical support is a joke. I spent hours on the phone with people that should only have taken a few minutes because they have no clue what they are doing.

Review Source

EP

Edicao P.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Perfect reward platform for our business nature"

March 15, 2024

5.0

Excellent employees recognition platform that allow me and my colleagues to exchange points for any events and occurrences like birthday or promotions. It has bonded us to create a positive workplace atmosphere.

Pros

Mo elevating manager to peer engagement and connection by providing features that help manager to evaluate worker performance and rewarding the top-performance worker with points and incentives. I like that the reward catalog has e-gift that I want to redeem in near future.

Cons

Expiring points that we can give to co-worker. We need to distribute the point every months and they will get replenish every month but the points can't be accumulated.

Switched from

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)[Bonusly](https://www.capterra.com/p/167338/Bonusly/)[Motivosity](https://www.capterra.com/p/147912/Motivosity/)[Nectar](https://www.capterra.com/p/186557/PerkNow/)

Mo is better because it has mobile application for quick access from anywhere.

Review Source

Chandan C.  
Associate Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "UKG- a very capable tool for all your talent needs "

May 3, 2024

4.0

Pros

1\. Excellent interfaces 2. Modern designed dashboard 3. Helpful team

Cons

1\. A bit pricy 2. Not very mobile friendly 3. API integration is not smooth

Review Source

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