# Page 12 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is UKG Ready the right Time Clock solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198579/UKG-Ready/reviews --- UKG Ready 4.2 (983) [View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Page 12 - Reviews of UKG Ready ## Showing most helpful reviews Showing 276-300 of 983 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tifanni H. Mortgage Processor Banking Used the software for: 2+ years ### "Very Reliable Software" October 16, 2020 4.0 Overall, this software is great to use. Pros Very thorough when tracking employee hours, vacation time and other accruals. Cons No complaints with this software thus far. Review Source KO Kelley O. HR/Payroll Clerk Hospital & Health Care Used the software for: 2+ years ### "Kronos Review" August 23, 2019 4.0 I enjoyed working with the Kronos system. I also enjoyed everybody that we ever worked with. They were very pleasant and always willing to help. If they did not know the answer, they found somebody that did. Pros For the most part it is very user friendly. I loved some of the reports that I was able to utilize. Also the dash board with the attendance list, etc on it was very nice. Cons It did take quite awhile to get it tweeked to our needs for a payroll system. We never did get the PTO/Vacation/etc. to work right. That was part my fault for not having enough time to spend with somebody to get it completely set up to our specifications. Review Source JK Julie K. HRIS Analyst Medical Practice Used the software for: 1-2 years ### "Great enthusiasm for implementation but actual service and product falls short" April 4, 2018 3.0 Pros The product was fairly easy to learn, however there are so many caveats that cause the product to stop itself short of being efficient. Cons The system has many hiccups that cause many of our processes to end up being manual. Effective dating causes issues where we have to hold onto a status change due to dating issues. Also the look/feel of Kronos is very clunky. There is also not ad hoc reporting tool or wizard. Review Source Response from UKG April 10, 2018 Hi Julie - Thank you very much for taking the time to provide your feedback on Workforce Ready. We are in the process of redesigning our user experience and as a part of this we have created a product advisory board which provides customers the opportunity to connect directly with the product management team. Their feedback during the advisory meetings has helped directly influence product development. I welcome you to email me at holly.bouffard@kronos.com if you are interested in being included on this board. In addition, I would also like to dig a bit deeper with you the issues surrounding effective dating as we have had some recent enhancements that may be useful to you. Please do not hesitate to reach out as I would like to get you the assistance you need. All the best, Holly Bouffard Customer Marketing Manager, Workforce Ready VR Verified Reviewer Assistant Vice President Hospital & Health Care Used the software for: 2+ years ### "Mobile is easy" December 12, 2019 4.0 Solid system for inputting and reporting personnel time tracking. Pros The app for mobile phones I find is much easier to navigate than a desktop version. The ability to clock in/out from anywhere is bery useful. Cons The version that I am using does not allow for facial recognitions so you need to enter and id and password each time you open the app. Review Source BJ Bill J. Business Process Analyst Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Kronos Workforce Ready " May 15, 2019 4.0 We have been using workforce ready for about four years and are very pleased with our decision. We have not run into any major issues or had any disruptions in our payroll. Pros I like that the software is easy to use. The layout is customizable to allow us to make it easier to use for non-technical people. The customer support is outstanding. They are helpful and easy to work with. I also like that they take into consideration users ideas and suggestions for future upgrades. Overall, this is the best time and labor management software we have used. Cons The reporting is a little limited in functionality and not as customizable as an on premise version. We were able to get everything we need, but some enhancements on functionality would be nice. Review Source BA Bruce A. Human Resources Generalist Used the software for: 2+ years ### "Work Force Ready Review from an actual client" August 17, 2018 3.0 This is a system that I am in every single working day & I know I could better utilize some of the features offered, but I just haven't had the training to reach the maximum benefit level. Pros The technical support team does a pretty good job with quick fixes, but I would recommend having a group of technicians being dedicated to one client. I have had in the past one support technician fix an issue and then the next one "fixed" it another way. Notifications for system wide issues has greatly improved. The ability to format the reports is very helpful. Cons My one complaint is I have never heard back from from any technical issue that has been referred up the chain to an engineer. I realize that I need to allow time for research of the problem and then time for a workable solution, but as I mentioned I have never received a follow up call from an engineer. I have also left messages for my area rep that have gone unanswered. Review Source MS Mellanie S. Assistant GM Hospitality Used the software for: 2+ years ### "User Friendly" December 20, 2023 5.0 Pros I like how easily I can switch tasks and I can create any report to fit the information I need. Cons some parts of it are a little hard to understand. Review Source Scott L. Network Administrator Hospital & Health Care Used the software for: 2+ years ### "Kronos WF is an Excellent Product" July 16, 2019 4.0 Pros I think the best feature is the reporting tools, but I believe most of it's suite of options from Applicant Tracking to maintaining employee profiles is worth mentioning as well. Cons I have personally not had any issues using this software and deploying/training end users on it has been very easy for us so far. Review Source VR Verified Reviewer Administrative Staff Assistant Hospital & Health Care Used the software for: 1-2 years ### "Excellent time tracking system for payroll purposes" April 16, 2019 5.0 We have been able to keep better track of employees time and the hours they've worked. Pros Kronos was very easy to learn with the proper training and helps the department stay organized in tracking employees time to submit to payroll. The custom features are excellent because you can adjust the interface to your preference. The multiple reporting options are great. Cons Some of the work rule features are good but hard to customize when you have a lot of different types of employees. Review Source MP Michael P. Warehouse Operator Food & Beverages Used the software for: 2+ years ### "Get your business in gear with Kronos" January 3, 2020 5.0 Kronos is one of the best business applications you can use, and they offer many services. From time management to people management, they offer a lot of help and insight on how to make your business run smoother. Highly recommended. Pros Partnering with Kronos can really help you get your business in gear. They have a lot of insights on how to manage your people, and they can really help your business grow. All the information on your people and business are ready, at your fingertips. Cons As with all things, most people will not be wanting to pay the costs associated with using this product. Also, some of the verbiage is a little wordy, but once you read and understand what they mean, you'll realize it is a good product to be using. Review Source Jackie P. Recovery Advocate Hospital & Health Care Used the software for: 2+ years ### "Work time sheets made easy!" January 9, 2019 5.0 My experience with Kronos has been great! Employees are able to easily put in time off requests, edit their time sheets, and schedule shifts on their own! Pros I like that employees are able to edit their own time sheets with the Kronos App! Cons Figuring out self scheduling was hard, but once you have it all figured out, it’s a breeze! Review Source TF Tracy F. HR Administrator Used the software for: 2+ years ### "There's no single "right way"" February 15, 2019 4.0 Overall, I like it. But we SERIOUSLY under-utilize this system and I'd like to remedy that. Pros For people that learn differently, this program is good, there are several ways to accomplish the same task. I like that I can find nearly anything I want (employee related) in just a few seconds. Cons For people who like black and white (like me), I just want the easiest and fastest way to complete a task. I don't like that there are different rules for different functions. I can do XYZ if I'm trying to report THIS, but I can't do XYZ if I'm trying to report THAT. I wish all rules applied to all functions. I also don't like that Kronos isn't smart enough to figure out detailed functions. For example, if I have someone on STD, I should be able to enter 8 hrs STD on their time sheet and Kronos should know to add 8 hrs STD to their paycheck, to their STD leave, and to FMLA. Why I have to entered Unpaid time off on the time sheet + 8 hrs STD + pay for STD + 8 hrs of FMLA is beyond me. Also, having to enter changes after a pay date is silly. Kronos should be able to figure out that if a change is made in the middle of the pay period, it doesn't take affect until after the pay date. This "rule" (or lack thereof) makes for some interesting calendar calculations. Review Source BL Barb L. Staffing Coordinator Hospital & Health Care Used the software for: 2+ years ### "Workforce Ready evaluation" August 22, 2019 3.0 Overall - not bad once we realized that the person who was our contact was brand new and didn't know what was need to set up the initial program and due to that I feel that we may have not gotten the full use out of the program we are utilizing. Pros I like the concept of creating schedules that continuously recreate to eliminate the need for constant input. i like some of the reports that can be pulled for easy information. Cons This particular version that we have is not user friendly in that when an employee requests PTO time and it is approved - the schedule also still shows the schedule which makes it confusing. Not able to show employees that work in multiple work areas during one shift - only shows in one area. Review Source VR Verified Reviewer Licensed Realtor Real Estate Used the software for: 2+ years ### "Updates in real time" December 3, 2018 4.0 Pros The accuracy of having everything updated in real-time is worth getting a system alone. That allow employees to manage your own time keeping Cons It's not very user-friendly. That could be because it has so many options, the options are great but it's difficult to maneuver around Review Source EM Elisa M. HRIS Analyst Insurance Used the software for: 2+ years ### "Kronos workforce ready" August 1, 2017 4.0 The support overall is good but it takes too long to get to the people with knowledge. I wish the ticket process were streamlined to send the more technical and difficult tickets directly to the next level. Pros Flexibility in implementing modules. I like that it is not a buy one get all. You can use the feature as you want and turn on others later on as well as purchase other pieces as add ons. Cons The performance review module is week and not tied to goals. The compensation module is very disorganized and creates too many lines of data for each single transaction causing a lot of manual clean up on a regular basis. The applicant module is not flexible enough. Review Source Response from UKG August 25, 2017 Hi Elisa, Thank you for taking the time to provide your feedback on Workforce Ready. I am glad to hear that you are enjoying the flexibility of the solution. I also appreciate your candid feedback on what you would like to see improved. I wanted to let you know that the ability is tie goals to the annual review will be available in our October release. I would also be happy to coordinate a call with our HR product management to chat further about your pain points with both recruitment and our Compensation module and discuss what we have on the horizon in terms of usability improvements for both features. Feel free to send me an email at holly.bouffard@kronos.com and I would be happy to coordinate a time for all of us to connect. All the best, Holly Bouffard Community Manager, Workforce Ready KH Kelly H. HR Director Medical Practice Used the software for: 2+ years ### "Workforce Ready Review" October 6, 2017 5.0 Pros Ease of use; cloud based program - data is available from any log on; multiple reports available to use for various needs. Cons Multi-factor authentication for those customers who only use the timekeeping software has really limited our employees from using the software. We dont keep private information in our records for Kronos and if the employer could "opt" to use the multi-factor authentication that would increase our employee's usage and ability to take care of their own needs. Instead, payroll is having to take of their needs because they have difficulty logging in. Review Source Response from UKG November 20, 2017 Hello Kelly, It is great to hear that you are taking advantage of Workforce Ready being in the cloud! As far as multi-factor authentication is concerned, I will certainly pass this along to the product team. Please feel free to reach out to me at amy.fafard@kronos.com if you would like to discuss it further. Thank you for the review, Amy Fafard VR Verified Reviewer Rehabilitation Technician Hospital & Health Care Used the software for: 1-2 years ### "The all-in-one place to keep track of work hours, time off requests, and PTO." August 1, 2018 4.0 Pros My favorite thing about this software is that you can view your work schedule for both the upcoming and past months. The clock in/clock out times are so precise and its an easy way to keep track of my hours. Cons It is not the most user friendly and seems a little bit outdated. I wish there were less steps in order to check the status on requested time off, since there is a round-about way of getting to the right page. Review Source Paul N. Mobile Expert Wireless Used the software for: 2+ years ### "Kronos works for me and my team!" December 16, 2018 5.0 I would highly recommend to companies wanting to keep their employees on time. Pros Kronos is a easy to use application for time management and it allows me to keep my time records on track with the ease of use. Cons There are lagging points when signing in but overall I like the application. Review Source CB Carla B. Human Resources Manager Logistics and Supply Chain Used the software for: 2+ years ### "Great Software with wonderful Customer Service" September 1, 2017 4.0 Overall great product. It is user friendly and they have a great support team. The only thing I wish they offered was additional onsite training past the initial setup. Pros If any issues arise, they have a wonderful Customer Service team to help. They are knowledgeable and are quick to respond. Cons After the initial setup and training, any additional training is offered only online. I took over the HR position about 6 months after implementation so I had to figure a lot on my own since the previous HR person was not available to train. Review Source Response from UKG September 7, 2017 Hi Carla, Thank you for your review! We appreciate that you find the product easy to use and are very grateful for your kind words about our Support team. Regarding training, please reach out to me at amy.fafard@kronos.com – we offer some one-on-one online training options that might be a good fit for your needs (on-site training is also available through our partners), and we can discuss what works best for you. Thanks, Amy Fafard KM Kortney M. Payroll Specialist Accounting Used the software for: 2+ years ### "Review" August 9, 2019 4.0 As I am learning more about the product it is becoming easier to maneuver. I would have appreciated more time during set up before going live to understand the program better and correct some of the issues we continue to have today. I continue to learn more and correct these issues as we go but they have taken a lot of time and efforts to get them to work. Pros It is user friendly for the users. It is very customizable. Offers many functions and services in one system. Cons Sometimes it is too customizable, it would be nice to have an easier way to find columns to pull into a report that fit the needs of our organization. It would be nice to easier customize columns or template reports to condense information pulled into the report. Review Source Morgan J. Admin Assistant Higher Education Used the software for: 2+ years ### "Good timesheet management" October 25, 2019 5.0 Good for making sure employees are clocked in and have time. Pros Good for clocking in and managing time for workforce. This helps with accountability and tracking time. Cons My understanding is that this program is not cheap, so it's not always an attractive alternative to free programs. Review Source ED Emily D. Senior Digital Strategist Marketing and Advertising Used the software for: 1-2 years ### "Outdated and hard to use" January 19, 2021 2.0 Pros I don't have a lot of positives to say about this software. Cons There hasn't been an update to allow you to use this software on browsers without flash. This makes it difficult for employees to submit their time off or weekly time keeping. I have to use the phone application. Review Source Response from UKG February 18, 2021 Hi Emily, Thank you so much for taking the time to review our UKG Ready solution. UKG Ready does not use flash, so you may be using our UKG Workforce Central solution instead. I'm sorry to hear about the issues you are having with it. If you would like any further information on or have any other issues with UKG Workforce Central I recommend reaching out to your sales rep. You can also reach out to me directly at amanda.boyle@ukg.com. We look forward to hearing from you. Thank you, Amanda Boyle Customer Marketing Specialist VR Verified Reviewer Administrative Assistant Hospitality Used the software for: 2+ years ### "A Timekeepers Peace of Mind" October 9, 2020 5.0 Pros Kronos makes keeping track of employees time a breeze. In my company, we use fingerprints to record arrival and departure time. I never had a problem with the system not working. The best part, I can log in to the system and see my employees in times as well as vacation days. A must-have for every company that has nonsalaried employees. Cons I don't have one think bad to say about the system. It's perfect in my eyes. Review Source EB Erik B. Special Projects Coordinator Mental Health Care Used the software for: 2+ years ### "Kronos Workforce Ready - how did we live with out it?!" August 9, 2019 4.0 Time keeping has become more efficient. Payroll more accurate. Credential reports to health plans are much easier. Pros Kronos WFR is highly customizable to allow for easy reporting and data tracking. Cons Some of the back end set up is not self explanatory and often requires outreach to the Kronos Global Support team for guidance. However, KGS is always very helpful in finding solutions to any problems encountered. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[DATIS HR Cloud](https://www.capterra.com/p/134638/DATIS/) Reason for choosing UKG Ready Cost to benefit ratio Review Source SP Steve P. Office Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The time keeping system that brought us into the new age." May 9, 2018 5.0 The clocks are resilient and easy to use, none of our employees have any complaints. Pros It is quick, accurate, and cloud based (so it is available everywhere). It combined our 4 locations, and digitized our PTO system while allow us to use the same access card for time keeping as we do for a door access system. Cons The biggest con for us is that it does not integrate with our payroll system (we use paychex flex). We are able to export hours from Kronos to Flex. Another con would be that the App feels a little out dated. Review Source Response from UKG July 5, 2018 Hi Steve, Thank you for taking the time to review Workforce Ready! It’s great to hear our products have been easy to use, and that your employees are successfully utilizing our clocks. We also appreciate your feedback regarding the integration to your payroll system, and will be sure to send your thoughts to the appropriate teams. If you have any additional thoughts, please reach out to me at jessica.bilafer@kronos.com Thank you! Jesse Similar Products Featured