# Page 18 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (1140)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

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Last updated May 8th, 2026

# Page 18 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 426-450 of 1140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Brooke D.  
Director of Human Resources  
Hospital & Health Care  
Used the software for: 1-2 years

### "Hospital Review"

August 9, 2019

4.0

It is a good system.

Pros

It is a user friendly system. Easy reports are easy to customize.

Cons

Implementation is awful. They do not send any reps on site to help with implementation. Reports that require Kronos assistance take forever to receive. One took over 6 months to get.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing UKG Ready

Word of mouth about ADP.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Paychex could not handle our payroll.

Review Source

DN

Donna N.  
Director of Risk Management & Administration  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Workforce Ready "

August 12, 2019

5.0

Good Customer Service when there is a problem or issue with the system. The on-line time entry for employees works very well.

Pros

The Workforce Ready system is extremely user friendly and easy to run canned or custom reports.

Cons

It would be helpful to have a feature in the software when an employee misses an in or out punch, that would highlight the error for the Manager as necessary to fix prior to the end of the payroll week.

Reason for choosing UKG Ready

The flexibility of the software, competitive price and Kronos registered in the System for Award Management system, which was a requirement for our Company to issue a purchase order for the Time & Attendance system.

Review Source

ME

Melissa E.  
HR  
Hospital & Health Care  
Used the software for: 2+ years

### "First HR system"

April 10, 2019

4.0

Pros

We are a 300+ employee business and were working with just an access database. The implementation process was so easy and customized for us. I like how much I can customize reports for my business needs.

Cons

It can be a bit clunky for the end user. Also, wish there was more consistency across all parts of the software. For example, I'd like to be able to pull a tag in from an employee record for different types of reports, sometimes something will be available under benefits but not under employee information even thought it relates to the employee.

Review Source

KB

Kez B.  
Collections Agent  
Oil & Energy  
Used the software for: 6-12 months

### "Mo review "

March 22, 2023

5.0

Very good platform and enjoy using it

Pros

Great way to get the team interactive post covid when the majority of the team work from home its a nice way to be able to give back to someone in a way we previously couldn't in a from home capacity.

Cons

A member of my team wasn't aware about the e- gift cards and was unsure how to cash out the money therefore maybe a guided view of mo when first used would be handy.

Review Source

CC

Camille C.  
IG Analyst  
Legal Services  
Used the software for: 6-12 months

### "UKG Ready"

February 24, 2023

4.0

If I have to clock in and out as a 33 year old woman making good money in NYC- I wouldn’t want my hatred of clocking out for lunch to be directed towards anyone else.

Pros

Clocking in and out made easy remotely by phone and compatible with my firm’s VPN.

Cons

The fact that I have to clock in! However it’s made easier and quicker. I still find a way to mess it up though.

Review Source

GG

Geri G.  
Sr. HR Generalist  
  
Used the software for: 2+ years

### "Kronos has been much better than our previous service"

February 15, 2019

4.0

I like working with Kronos.

Pros

Access to reports is much easier. Creating reports is great. I like options to expand sections or reduce section I don't want to see.

Cons

Date issues, it seems that Kronos has problems with effective dates and pay dates. Also, it would be nice to have something to tell me when Kronos is working on something and when it is done like a blinking cursor or something.

Review Source

DD

Desiree D.  
Sales Expert  
Real Estate  
Used the software for: 2+ years

### "Ulti Pro"

November 9, 2021

5.0

Pros

Our team likes that you can use this app on your phone, with the location services. Allowing us to clock in and out on the go and not in front of the computer

Cons

The least thing is that sometimes is takes a second for items to be updated, even after you refresh or log back out

Review Source

VR

Verified Reviewer  
Operations Supervisor  
Automotive  
Used the software for: 2+ years

### "Kronos 7.0"

March 23, 2019

3.0

Pros

Program is pretty easy to use day to day for our payroll

Cons

The system lacks modern innovation and looks like it was made back when dial up internet was around

Review Source

EH

Elizabeth H.  
Customer Care Specialist  
Building Materials  
Used the software for: 2+ years

### "Basic time tracking software"

February 13, 2020

5.0

Kronos tracks and displays all necessary information that employees would need to take care of daily timekeeping functions. The systems clearly and simply displays the clock in/clock out functions.

Pros

It is simple to clock in and out every day. Upon logging in, you are taken to the main page where you can punch in and out. That makes it easy and quick to do this task.

Cons

It is hard to view certain information and reports. For example, you have to "view reports" in order to tell how much remaining time off hours you have. The system has a very roundabout way to view this information.

Review Source

AR

Andrew R.  
Director of Business Intelligence  
Hospital & Health Care  
Used the software for: 2+ years

### "HR Software will meet but not exceed your needs"

December 12, 2018

4.0

Pros

Kronos does the job in terms of managing our over 3000 employees. We had to integrate with Taleo for onboarding to fit our needs, and also a custom solution for an LMS. In terms of managing the employees data and handling timeclocks / timekeeping / payrolls, it does the job efficiently.

Cons

Too many customization options leads to a longer turn on process once you select their software. We've had their software for years and are still working on getting scheduler put in place. Do not self host this software, you will run into problems!

Review Source

Jax M.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Overall good time keeping and Payroll software "

August 1, 2019

5.0

Pros

Exporting time into accounting software is relatively easy.

Cons

Pulling important information using the reports is not always effective and a slow process.

Review Source

AJ

Amy J.  
Resource Manager  
Medical Practice  
Used the software for: 2+ years

### "Best decision I made for improving our Human Resource Department"

April 6, 2017

5.0

I love that every Human Resource function from interviewing to retirement can be done in one system. Every corporate document is within the system. The ease in which it allows us to perform Open Enrollment. The ACA reporting module is amazing. The best payroll system I have ever used. The implementation team does and excellent job training and setting up each module so that it functions exactly how you need it to.

Pros

I love how easy the payroll is processed. The ability to have all our time entries flow into payroll without issues is such a huge time saver. The continuous improvements and enhancements that Workforce Ready makes.

Cons

I least like the BSI module that is used for tax reporting. It is very difficult to use. It is a clunky system and does not make sense when trying maneuver through the software.

Review Source

DB

Deborah B.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Still Not Working Effectively"

August 16, 2019

2.0

Many items were never set up completely/correctly. Several items still are not working. Our implementation team was replaced with a new team mid-build. What was supposed to provide efficiency at every level of the organization has become a huge time sucker. After so much time to build, the program is a huge disappointment and frustration.

Pros

The hope of streamlined HR, Time and Attendance and Payroll. Vacation/sick accruals.

Cons

So many items don't work correctly. Our 'deal breaker' item that we were told the system could do, does not work and the implementation team has disappeared. The software is very 'clunky', there is inconsistency in the way things are done from one item to another. It is obvious the pieces were built by different people and then all put together with no uniformity.

Reason for choosing UKG Ready

It was an 'all inclusive' package and we were told it could do the items on our punch list - it does not.

Review Source

VR

Verified Reviewer  
Registered Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Use for Scheduling"

February 17, 2019

5.0

Pros

I like that it is very easy to view your schedule. There are also different views such as weekly, monthly, and yearly. This is very helpful. I also like that you can change your schedule during the open block after you have saved and submitted it.

Cons

I would like there to be notifications so one knows when to input scheduling. When inputting a schedule there is one view and it is very confusing and not user friendly. A calendar view would be much better. Then, this software would be 10/10.

Review Source

KD

Katie D.  
HR Associate  
Higher Education  
Used the software for: 2+ years

### "Need a way to track employee time?"

October 9, 2019

5.0

I have to use Kronos daily to enter PTO or vacation time for employees. While there may be a better option, I think it works fine for what our organization needs it for.

Pros

I can easily go in to edit employee time, enter PTO, vacation and more! It's not terribly hard to learn or pick up on. There is also training available.

Cons

Kronos, while working like a champ, is not visually the greatest. The blue and gray schemes get old very quickly. Also, it is pretty slow for software. Perhaps it is due to the sheer number of our employees, but it could be faster in my opinion.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos"

August 28, 2018

4.0

Pros

The software is user friendly. It captures employees clocking in and out accurate.

Cons

No cons. Se have been using this software for three years.

Review Source

LF

Laura F.  
Payroll and HR Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Absolutely LOVE Kronos"

November 26, 2019

5.0

Pros

It's awesome! Super user friendly and simple. can be very customizable to your company. The comp I worked for before this had Kronos and it looked and worked differently than the company I am at now, which shows how customizable it is. Great time and attendance program that can be made exactly how you need it based off your companies needs

Cons

It has gone down a couple times now on the day supervisors need to approve timecards which was very inconvenient but they do keep you updated the whole time on when they are fixing it

Review Source

DJ

Danny J.  
Resource Lead  
Oil & Energy  
Used the software for: 6-12 months

### "Recognition in just a MOment"

March 22, 2023

5.0

Pros

How simple the interface is & the ease of rewarding others. Gift cards are instant & it's a good way for others in the team to feel valued & seen.

Cons

From my experience i've currently had no bad experiences with MO

Review Source

GP

Golden P.  
Payroll Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Harmony Health Care Golden Pitts Payroll Manager"

April 15, 2019

1.0

Poor customer Service

Pros

not a whole lot to like because the customer service is not very reliable or do i get good feed back

Cons

poor customer service poor turn around does not meet our expectations of a quality product

Review Source

Response from UKG

July 12, 2019

Hello Golden, Thank you for taking time to review Workforce Ready. We are sorry to hear about the challenges you've experienced regarding customer service. We will be sure to share to your feedback with our support team. If you have any additional feedback to share, please contact me directly at Alaina.froton@kronos.com. Thanks again for your review, Alaina Froton, Customer Marketing Specialist

MH

Mario H.  
Assistant Office Manager  
Retail  
Used the software for: 1-2 years

### "Workforce Ready"

August 9, 2019

4.0

Pros

The main reason we went with Kronos was for the TLM. It has worked good and we are still playing with it to make it work its best.

Cons

I don't like that you have to click here and there just to get to where you want to be. Specially to print a document.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP was too expensive to add TLM.

Review Source

BR

Beth R.  
Manager, HR and Administration  
Hospitality  
Used the software for: 2+ years

### "Great features and lots of flexibility, with great reporting tools but can be a bit clunky with the user interface. "

October 9, 2018

4.0

Overall we really like Kronos. There are just a couple things that would really help the SAS to be great - mainly making the user interface more intuitive and simplified.

Pros

Timekeeping works really well and does everything that we need for our business. Reporting functionality is really robust. Love it! Mobile app is getting better and better. Glad to see new hire paperwork on there now. Lots of good reporting options now that we're using the scheduler and timekeeping.

Cons

Workflows are difficult to build and the functionality can be limiting Advanced scheduler needs a lot of work. Too complicated for the end user - managers and employees. Employee self service should be more customizable. End users are looking for simplicity and easy navigation.

Review Source

RG

Ronin G.  
Collections Agent  
Oil & Energy  
Used the software for: 6-12 months

### "Mo"

November 8, 2023

5.0

Pros

The engagement from other team members

Cons

That its only £5

Review Source

VR

Verified Reviewer  
Senior Content Manager  
Sporting Goods  
Used the software for: 2+ years

### "Solid system"

February 3, 2019

3.0

In comparison to the previous system in use at my employer, it is far superior. Makes it easy to approve payroll hours for your employees, too.

Pros

Everything an employee needs organized in one place, and easy for either an employee, their supervisor, or the HR admins to all use to serve their own needs.

Cons

They made it more difficult for employees to calculate how much PTO they will accrue by a certain date. Overall, the system can sometimes be overwhelming for an employee as there is just a ton of info in there.

Review Source

MJ

Marie J.  
Human Resource Director  
Medical Practice  
Used the software for: 2+ years

### "Good Product"

August 1, 2017

4.0

Overall the program is very good but there is still room for improvement

Pros

document storage, web based, customer support, custom forms, tracking and reports, timekeeping rules are flexible and easily set, announcement feature

Cons

checklists and workflows are too complicated, security settings for users require staff to have access to cellphone or email, no way for employees to sign incidents, mobile app needs improving for manager use

Review Source

Response from UKG

August 25, 2015

Hi Marie Thanks for the review! We’re happy to hear that you are overall happy with Workforce Ready and it is meeting many of your needs. It’s especially great to hear that you’ve had a good experience with our Customer Support team! Regarding workflows and mobile app, please reach out to me at amy.fafard@kronos.com to see what we can do to help. Thanks Amy

CB

Chandra B.  
Trainer  
Computer Software  
Used the software for: 2+ years

### "Kronos Workforce"

April 13, 2019

4.0

I like that it's cloud base and I can check my schedule and paycheck from anywhere as long as I have my phone or computer near me. Great scheduling and payroll software!

Pros

I like how user friendly this software is and how easy it was to learn. I am able to view my schedule, hours worked and my paychecks from anywhere. I work part time so i like that I can log in and check my schedule at anytime. I can also log in to see my paycheck for that week and not have to wait on my check stub anymore.

Cons

I personally have not had any issues with Kronos.

Review Source

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