# Page 19 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (1140)

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Last updated May 8th, 2026

# Page 19 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 451-475 of 1140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Tom B.  
VP of Admin  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "The implementation has taken a little longer than expected but so far the result has been outstanding."

February 19, 2018

5.0

We are really pleased at this time!

Pros

It is helping us go paperless, look more professional, easy to find information, really helps me analyze employees pay, and all benefits in one system.

Cons

It would have been great if we could have imported more date and "rules" from WFC. There are a few items that can be improved on and our team has passed them along.

Review Source

Response from UKG

February 28, 2018

Hello Tom, Thanks for taking the time to review Workforce Ready. We are pleased to hear about the ease of use, and paperless improvements the product has allowed. Also, thank you for your honest feedback regarding implementation and your suggested improvements. Our team is continually working to on this process, and your thoughts are valued. Feel free to reach out to me at Jessica.bilafer@kronos.com with any additional feedback! Thanks again, Jesse

RH

Rachel H.  
Group Fitness Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Brilliant modern, mobile-friendly tool to manage my part-time job"

September 5, 2019

5.0

It is one of the best central systems for managing employee & personal information out there. I would strongly encourage organizations to use this when tracking information, training, etc. for employees.

Pros

The mobile-friendly ability is one of the best time management tools I have experienced in the health & wellness industry. I appreciate how my company has migrated many of the other tools we use into this platform; including communication, personal information updates, tech support issues, security issues, upcoming training, online training, seminars, etc. I really appreciate how modern the tools are. I would expect nothing but the best working at Lifetime Fitness.

Cons

I have had a few issues when I am locked out of my account. The process to unlock my account takes too much time to log back in. At least I know that my information will not be stolen through Kronos Workforce Ready.

Review Source

GV

George V.  
Founders  
Computer Software  
Used the software for: 1-2 years

### "Fantastic HR system "

March 19, 2026

5.0

Pros

I like the ease of use and the new AI features that allow you to ask simple questions and get a response without having to contact HR

Cons

It’s sometimes difficult to login and the frequent password resetting can be annoying, but at least it’s secure.

Review Source

Response from UKG

April 11, 2026

Hi George, Thank you for leaving a review!

JH

Julie H.  
Human Resources Generalist  
Retail  
Used the software for: 2+ years

### "Workforce Ready"

October 20, 2018

3.0

Cheat sheets for yearly maintenance items (i.e. ACA, Benefit Plans) would be invaluable! We do not touch these often so helpful hints/tips are needed (separate from the sea of documentation).

Pros

Kronos reporting is flexible, customization is decent in WFR. Team Members can see their personal information and make some changes. Easy to Unlock a user or rest password.

Cons

Security does not cross over different modules. Salary visibility is not structured the same in Scheduler, this is a huge problem allowing Managers, Asst Managers and Supervisors access to Scheduler. Service Provider Documentation in WFR is not user friendly, I can rarely find what I am looking for. Documentation is not laid out in a logical manner to search. Team Members have said making changes is confusing in part because buttons move all over the screen, consistency would be helpful. More training to keep up with the changes would be helpful. Last years' changes in Scheduler making Labor Levels and Skills mandatory was not a useful enhancement here. It made to original setup less useful (labor level 3 essentially needs to be removed).

Review Source

EC

Edwin C.  
QA analyst  
  
Used the software for: 2+ years

### "Kronos workforce review"

January 17, 2019

5.0

Great workforce management tool. Configurable and easy to use for management level.

Pros

Easy to use for members and easy to configure when it comes to logging in and out during work shifts. Leave applications are available and visible for members as well. Total work hours displayed and members can summarize their total workhours in certain pay periods. Google for work integration is a great add on as well.

Cons

Too many features available for members to use which might result onmebers getting confused on what to do.

Review Source

KK

Kevin K.  
HR Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "A System with Neat Features"

September 4, 2018

4.0

Pros

Kronos Workforce Ready has some features I really enjoy that I have not come across in other HRIS systems. Workforce Ready is easy to navigate. I enjoy the mass edit feature and the customization of the timesheets. The tables within the system are pretty easy to use and manage. Kronos Technical Support has always been very helpful.

Cons

Kronos Workforce Ready has a few areas where it can improve. One feature that I would love to see is a tool at the Company Administrator level that would allow a review to be moved to a another supervisor. Another item I would like to see improved upon is being able to bring all fields into all reports. There are some helpful reports that Kronos Workforce Ready allows you to run that are pre-made with some limits on customization. Being able to bring in a few key columns could be very helpful.

Review Source

ID

India D.  
Career and academic advisor  
Education Management  
Used the software for: 2+ years

### "Kronos is great for employees"

October 18, 2020

4.0

Overall Kronos is organized and simple. It is a quick way to get employee information.

Pros

Kronos allows employees to access benefits and pto under one easy and simple system. It is user friendly.

Cons

The app is not as accessible and easy to navigate. It could be revamped and have more features to access the same information.

Review Source

Amanda C.  
Customer Service at Home  
Banking  
Used the software for: 1-2 years

### "Great app for keeping track of hours!"

July 9, 2020

5.0

Pros

This program is easy to use on the computer or mobile app. I keep track of my hours since I work from home that way the company knows when I’m there and when I am not!

Cons

Punches sometimes take awhile to show up so you can accident punch out or in twice.

Review Source

LS

Lori S.  
HR  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Product!!"

May 20, 2019

5.0

It’s been great. Any issue I have customer support resolves very quickly.

Pros

That the Recruiting, Timekeeping and Payroll integrate. And the reports. Love that I can customize reports

Cons

The tax software Kronos uses -BSI. Not user friendly and felt like I took 10 steps backward when we switched. But it’s the only option Kronos gives unless you use their payroll service which we are not interested in doing. They should provide a better tax software for client that wish to do their own payroll

Review Source

Jason K.  
Supervisor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Frustration "

February 4, 2020

3.0

Kronos does its core functions well but lacks the intuitive UI to be a really strong program

Pros

I think it does the core job well in that it allows you to manage time cards in a clear and concise manner

Cons

the UI and how it manually enters pay codes is really difficult to do efficiently. i find myself constantly frustrated when entering manually

Review Source

Response from UKG

February 25, 2020

Hello Jason, Thank you for taking the time to provide us with your feedback. I am sorry to hear about the challenges you've experienced regarding Workforce Ready. I would suggest reaching out to your Sales Rep., or Customer Success Manager to see if there is anything that we can do to improve your experience. If you would like me to connect you to your Kronos Account team, or have any additional information you would like to share please reach out to me directly samanta.conway@kronos.com. Thanks! Samantha Conway Customer Marketing Specialist

VR

Verified Reviewer  
Senior Recruiter  
Human Resources  
Used the software for: 1-2 years

### "Kronos"

July 9, 2020

5.0

so far so good, It's working perfectly fine

Pros

I liked Kronos because it's very flexible to us as employee and also easy for us to use.

Cons

what I dont like with kronos is, sometimes it takes time to load im not sure if that is from my end or the computer is slow.

Review Source

Rev. Corey G.  
Chaplain  
Hospital & Health Care  
Used the software for: 2+ years

### "Works fine"

August 22, 2019

5.0

Pros

It's easy to navigate, very user friendly.

Cons

Sometimes laggy, but usually works fine. Thanks.

Review Source

VR

Verified Reviewer  
Technicienne en ressources humaines  
Human Resources  
Used the software for: 1-2 years

### "Schedule organizer"

September 10, 2018

3.0

Pros

This software is great because it lets you organize your workforce schedule and keep track of it. You can also organize for a long time ahead. I used it for my production technicians, which travel all around the world and all have different schedules and diffferent pay. It was great because it calculated the pay for everyone according to their job title and level in the company.

Cons

What I liked least about this software is that we have a really complicated salary scale and each year I have to upgrade it in the system, but I have to start from scratch everytime. I can't just modify the rules that I created the year before.

Review Source

AL

Andrew L.  
Financial Systems Administrator  
Government Administration  
Used the software for: 2+ years

### "Kronos Workforce Central"

July 16, 2020

5.0

Kronos Workforce provides reliable timekeeping, scheduling and time off products including biometric scanners for the time clocks.

Pros

Kronos is a trusted and reliable vendor with a trusted product - you know what you are going to get from a Kronos product. Kronos has met our needs when it comes to a timekeeping software.

Cons

Kronos software (and maintenance and modifications) tend to be on the higher side when it comes to cost, but you do get what you pay for with the product and any customizations needed.

Review Source

JR

Jared R.  
Field Tech  
Information Technology and Services  
Used the software for: 2+ years

### "Would Never Recommend"

November 2, 2016

1.0

As an IT person the hardware provided by Kronos is always having issues. I have seen this company do more things wrong than right especially from a Customer Service perspective. From 2013 to 2016 they sent out defective parts and expect some people to pay for their replacement services. I would literally go with anyone but Kronos from my personal experiences.

Pros

When it works it works.

Cons

Spending more time and money fixing issues than desired.

Review Source

Response from UKG

December 9, 2016

Hello Jared, Thank you for your feedback. We strive to improve our solutions and processes so your feedback is most appreciated in helping us in this effort. I hope you would be open to discuss your pain points with me in further detail so I can ensure they are escalated to the appropriate stakeholders. I can be reached via email at holly.bouffard@kronos.com. All the best, Holly Bouffard

VB

Valerie B.  
PHEBOTOMIST II  
Hospital & Health Care  
Used the software for: 6-12 months

### "ukg works great"

September 8, 2022

5.0

Pros

that you can access the app thru your cell phone to make adjustments or or request time off or simply see your hours

Cons

the system if not trained correctly on how to used this software it does become a little confusing other than that once you learn the system as a user it is great.

Review Source

kT

kelly T.  
Area Revenue and Distibution manager  
Hospitality  
Used the software for: 2+ years

### "Great system for recognition"

November 1, 2022

4.0

Pros

It is easy to use, you can send to groups and share good feedback with senior management.

Cons

you can't see who has received a message, it would be good to know if it had reached them.

Review Source

JW

Jessica W.  
Sales Executive  
Hospitality  
Used the software for: 1-2 years

### "Amazing Platform for Employee Recognition "

December 21, 2023

5.0

Never had any issues at all. I think it is a brilliant platform and would recommend.

Pros

Being able to get rewards for hard work is amazing. Makes you feel appreciated and a little bonus on top of salary's

Cons

Maybe a little bit more choice in vouchers but there is still a good selection

Review Source

VR

Verified Reviewer  
3rd Grade Student Teacher  
Education Management  
Used the software for: 6-12 months

### "Kronos Review "

February 26, 2020

4.0

Overall it is a helpful tool to get everything in one spot.

Pros

What I liked most about this software is that it makes an easy tracking system for employees to log hours and pay. It also makes it easy for them to track days out.

Cons

This software can be finicky. It is relatively easy to use but at times it can be challenging for employees to fix their time off if it is past the time or they forgot to clock in.

Review Source

Alex R.  
System Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "Good for most buisnesses"

June 5, 2019

4.0

It's a good program but could be a little easier. Maybe have aliases for charge codes so you can easily identify them.

Pros

Does what it should very efficiently and nice user interface.

Cons

Unable to update time away from the office. must re enter charge codes every week.

Review Source

Leah J.  
Music producer  
Entertainment  
Used the software for: 6-12 months

### "Great 9 to 5 payroll manager "

June 30, 2022

5.0

Pros

At my normal 9 to 5 interact with this software daily. It’s intuitive and easy to use. Easily switch Direct Deposit info, manage benefits, etc. it’s all laid out and easy to figure out.

Cons

There isn’t really a downside in my opinion. Everything is laid out in front of you.

Review Source

JP

Julann P.  
Company Admin  
Philanthropy  
Used the software for: 1-2 years

### "Workforce Ready, great product"

April 26, 2017

4.0

Overall I am really glad we switched over to WFR from WFC, it has made my job much easier as well as allowing new functionality that was not there before. Not having to wait on our internal Database Manager to update patches is nice, Kronos takes care of all that now. We have been on WFR a little over a year now and have been very happy with the product.

Pros

The reporting is much improved over Workforce Central with so much flexibility to customize reports. Love the ability to customize views for end users and the overall functionality to customize the program the way we need to use Kronos for our business without needing a lot of additional programming costs.

Cons

Response times are a bit slower than on Workforce Central but nothing that has caused business interruptions. There are some fields that are not options in some reports that I wish were there but we have found workarounds.

Review Source

AT

ATHENA T.  
OWNER  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "KRONOS TIME KEEPER"

July 2, 2019

4.0

VERY EASY TO ACCESS VIA PHONE WHEN I HAVE A PROBLEM -- MY BIGGEST ISSUE AS A SMALL SHOP IS WHEN I THE OWNER GET LOCKED OUT BECAUSE NO ONE ELSE HAS ADMIN RIGHTS. MY FAULT FOR TYPING INCORRECT PASSWORD, BUT IT HAPPENS SOMETIMES AND THEN I GET FRUSTRATED AND REALLY DON'T TYPE IT CORRECTLY! :-) ... MAYBE IF 1 ADMIN/OWNER COULD ACCESS THRU A BACKDOOR? OR HAVE A DEFAULT PASSWORD FOR WHEN MY MIND IS ON OVERDRIVE??? ... BUT CALLING WORKS

Pros

EASE TO UNDERSTAND AND FAIR PRICING PER EMPLOYEE AS A SMALL COMPANY

Cons

SOMETIMES CLICK ON WRONG SPOT -- THEN NOTHING HAPPENS (DUH)

Review Source

Sabrina P.  
Executive Assistant  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Track that Time"

February 24, 2020

5.0

It is a great way to track time in and out of the office to maintain the hours needed to complete my schedule.

Pros

Utilizing this software to track my time in and out on a daily basis, it is as simple as it could be to ensure I am paid for however long I work each day.

Cons

What I like least is inputting my time in military time. I am getting used to it now, but there were not any notes in utilizing this software.

Review Source

LEM

Luz Elena M.  
Payroll / Human Resources  
Farming  
Used the software for: 2+ years

### "Payroll / Human Resources"

November 17, 2017

4.0

Over all I like this.

Pros

What I really like about this software is that it is easy to use and understand. I have to take direction from my Manager but for the most part this is a useful program.

Cons

What I don't like about this software is that the regular user has to always stop and ask the Manger for permission to access something in the software. There's always a secret password or number.

Review Source

Response from UKG

December 11, 2017

Hi Thanks for the review of Workforce Ready! We are happy to hear that you are finding the product so easy to use and that it was intuitive with limited direction. Please reach out to me if you would like to talk about the use of passwords in the system to see if I can be of assistance. Thanks again, Amy Fafard – amy.fafard@kronos.com

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