# Page 2 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is UKG Ready the right Time Clock solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

---

UKG Ready

4.2 (983)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 3rd, 2026

# Page 2 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 26-50 of 983 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Event Manager  
Events Services  
Used the software for: 2+ years

### "UKG Ready Review"

January 12, 2026

4.0

Overall, I am happy with the app and the fact that it is easy to use and very self explanatory. I also prefer apps as to having to use software on web browsers, so I am happy that there is an app that goes along with the product.

Pros

I like the ease of use and the fact that there is an app to go along with the software. It is pretty self explanatory when needing to clock in and out and keeping track of my hours I have worked, and still need to work.

Cons

What I like least about UKG Ready is the fact that it does not allow you to clock in and out unless at work. Being an event manager, working certain events off-site, this is very inconvenient needing to pull out my laptop as opposed to using the app.

Review Source

VR

Verified Reviewer  
Autonomous Remote Assistant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "UKG Ready or Not?"

February 26, 2026

5.0

Overall UKG Ready is a good application all things considered, even with it's flaws and shortcomings.

Pros

I really like all the features in UKG Ready and it's easy-to-use interface. It's an all-in-one platform and has so many uses.

Cons

UKG Ready has long loading wait times and after updates I need to put all my information back into the app.

Switched from

[Kronos HR](https://www.capterra.com/p/10033938/Kronos-HR/)

I switched postions and started employment with another company.

Review Source

JW

Jessika W.  
AVP, Human Resources  
Financial Services  
Used the software for: 6-12 months

### "What was sold to what was given"

November 4, 2025

3.0

Overall it is a better experience than our last HRIS but I was disappointed with what we were told we would have compared to the product we received.

Pros

Functionality first. It was one of the reasons we decided to move to UKG over our last HRIS. Reporting is more robust, timekeeping is more seamless, and customer support is quick with responding and setting up times to troubleshoot. Payroll is a much quicker process.

Cons

Implementation was less than ideal. We were sold product or oversold product that would have at least basic functionality for the product. Once we implemented we were told any additions come with a cost to us. An example of this is in the ATS portion of the ATS. The ATS does not track the sourcing location of a candidate and where they come from as all is listed as UKG. We were told in order to track that, we had to ask candidates to report that or pay more money to get it tracked, however, that is a basic function of any ATS and should not cost extra. The system should be smart enough to track where the candidate came from. The performance management model feels very dated.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

We had a rough go with ADP. I spent months (almost a year) trying to get ADP to help us update and I never got any answers. I was setup with 9 different demos as an existing customer and eventually they shut us off. We had tickets open for a year with no one to help us. Our Rep only would help with Payroll, but Payroll was awful and full of mistakes ran by the system.

Review Source

JM

Joanne M.  
Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "UKG - Great software. "

November 24, 2025

5.0

It is fast and easy. I have my schedules in and set, employees can request times off and I can approve on the spot and they are directly notified.

Pros

Ease of use definitely. I took just common sense to be able to move around the software easily and offers a lot. Time keeping, scheduling, great workplace management.

Cons

Was difficult for employees to log in when requesting time off. Perhaps someone with less computer experience found it difficult.

Review Source

EB

Emily B.  
Director of Perioperative Services  
Hospital & Health Care  
Used the software for: 2+ years

### "Ease of use"

December 16, 2025

4.0

I work as a Director with using UKG ready and it is easy to get payroll completed. I would like for the payroll to be able to set my payroll to pending approval when it is due instead of current view only and then going back to timesheets that are ended.

Pros

Ease of clocking in and out and ease of use. The ability for staff to clock in and out is very easy. They can clock in with an app, time clock by finger print or desktop computer.

Cons

Time is set on the 100 instead of quarters or 60 minute overall figuring. When employees clock in and out the time is to 100's for example of 8.89. It would be easier for staff to figure their total time worked.

Review Source

AF

Amber F.  
Business Office Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Simple and User Friendly"

September 4, 2025

5.0

Overall, it has been a positive experience for me. I don't struggle too much with technology or applications on your phone. Plus, it is nice that I can check things out at my leisure.

Pros

Ease of use. Once you have your company code, log in is simple and brings you right to where you need to be. It allows for easy time tracking-I like that I can double check when I have clocked in and out for lunches or the day or, to see where I am at with time for the week. It is like any other personal app with notifications except a little better. When I submit a PTO request through the computer, I get the notification on my phone that the request has been submitted and is pending approval. Confirmation is nice.

Cons

Nothing really. It is a little disappointing you can't clock in and out from your phone, but I understand limiting that capability. Sometimes people become deceitful.

Review Source

AA

Ashley A.  
RN  
Mental Health Care  
Used the software for: 6-12 months

### "UKG Review- seamless"

March 10, 2026

4.0

I believe UKG has been one of the easiest and most seamless payroll areas of medical I have worked in. The customer service is also very helpful and quick with responses.

Pros

The payroll processing is seamless and it is very simple to look at time cards and fix mistakes or add PTO to a day. It shows you each area of the time off you have accumulated and not just a generic message.

Cons

It was very difficult to get to the benefit section or figure out how to edit your time that was already added. It is simple to fix the time card but getting to the section needed was confusing.

Switched from

[Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/)

Switching jobs required me to switch systems

Review Source

SF

Sarah F.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "UKG is Amazing!"

June 16, 2025

5.0

My overall experience with UKG Ready is Amazing! I like it so much better than any other pay/work tiome management.

Pros

My favorite thing about UKG ready is how easy it is to use, but also that i can download it to my mobile phone and track my hours/pay on my phone.

Cons

My least favorite thing about UKG ready is how hard it is to ask/request time off on a computer, it's SO much easier on a phone.

Review Source

NW

Nathaniel W.  
Chef  
Food & Beverages  
Used the software for: 1-2 years

### "UKG all the way to me "

February 5, 2026

5.0

I’m my opinion I found it more worker ready than most apps . Especially with the making funds available per shift sure it maybe only half it’s still very convenient

Pros

Better than most when it come to time keeping to me in the sense of immediate having more conscience time management also a very useful customer service support system.

Cons

That the lag between pay to available funds only being 50% is not enough for those who work so hard to earn immediate available

Review Source

Response from UKG

February 10, 2026

Hi Nathaniel, thank you for taking the time to leave a review! We're glad to hear that you find our customer service support useful!

VR

Verified Reviewer  
IT Support Analyst  
Retail  
Used the software for: 2+ years

### "UKG gives employees control"

September 17, 2025

5.0

I love that my company uses UKG. I have only ever worked at companies that use ADP. UKG is at least as good as ADP, and it seems like I can do more in terms of managing my payroll and deposit preferences. I can schedule PTO and easily choose from the correct pool of available hours.

Pros

UKG Ready is easy for employees to use on a browser or on their phones. We can update tax forms, track PTO hours, and view payroll information.

Cons

As it should be with any financial application, the security validation requirements can be cumbersome, but that's kind of okay. Although I had to open an internal help desk ticket to access UKG after I got a new phone, this gave me peace of mind knowing that my credentials were validated.

Review Source

AF

Alana F.  
HR Manager  
Construction  
Used the software for: 6-12 months

### "Very Customizable!"

November 11, 2025

5.0

Pros

There are so many functions with UKG Ready that you can customize it to whatever your company needs.

Cons

Sometimes there can be too many features and it can get confusing. But with the customizing, it works out great.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reason for choosing UKG Ready

Cost & customer service were better with UKG

Review Source

MB

Mayted B.  
Medical billing and collection  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great and easy"

March 27, 2026

5.0

Overall experience it’s great. It’s easy and fast self-explanatory easy for someone who is not text savvy.

Pros

What I like most about UKG is being able to clock in seeing your hours being able to pick up shifts seeing your PTO able to swap shifts all on one page

Cons

What I like the lease is that they’re always having updates always having system issues as in minor bugs here and there

Review Source

Response from UKG

March 31, 2026

Thank you for leaving a review!

Terry C.  
Finance Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Upgraded to UKG Ready"

March 13, 2026

4.0

Pros

We upgraded from Workforce Central (UKG/Kronos) and the user interface has greatly improved in terms of time tracking and scheduling.

Cons

Time card printing beyond a 2-week pay period is nonexistent and presents a challenge for historical reporting.

Switched from

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Support for Workforce Central was ending.

Review Source

CN

Casandra N.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "UKG Ready, useful and effective"

February 1, 2026

4.0

UKG Ready makes life as an employee much easier for me. I can check my timesheet and correct it with ease as well as make sure it has been submitted.

Pros

The interface is very user friendly even for beginner users. It is easy to check and correct your timesheet as well as using to clock in on mobile.

Cons

Loading time on mobile can take a bit longer than I would like when trying to clock in quickly which can be a bit of an issue.

Review Source

Response from UKG

February 10, 2026

Hi Casandra, Thank you for taking the time to leave a review! Your feedback is certainly meaningful and we're happy to hear that the interface is user-friendly.

VR

Verified Reviewer  
Accounting  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "UKG payroll"

March 18, 2026

4.0

This software was easy to use. It was especially good when trying run a small retail business with only a few employees. I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses.

Pros

This software was easy to use. It was especially good when trying run a small retail business with only a few employees.

Cons

I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses.

Review Source

WS

Wali S.  
Talent Acquisition Specialist  
Insurance  
Used the software for: 1-2 years

### "UKG Ready is fine, but not nearly as good as UKG UltiPro"

April 21, 2025

3.0

The ATS is fine, but not necessarily user friendly

Pros

Job requisitions and job postings are fairly easy to manager

Cons

There are way too many clicks to get to a candidate, specifically in the ATS

Switched from

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Company was bought out and we had to find our own ATS

Review Source

NC

Nicm C.  
Video Production Specialist  
Banking  
Used the software for: 2+ years

### "Time Tracking Made Easy"

December 8, 2025

4.0

Overall it's helped keep my time tracking organized and all in one place. You won't need other apps to help, this one does it all.

Pros

It's a great way to have everything related to time tracking all in the same spot. It's very easy to use once you get the hang of it.

Cons

It can be kind of hard at first to really understand where everything is. However, once you do it is much easier to use.

Review Source

CR

Christian R.  
retail sales  
Retail  
Used the software for: 6-12 months

### "Great service for any company"

September 1, 2025

5.0

Easy to use and learn, the company offers different tiers which is great and ready is perfect for a company on the grow.

Pros

Easy to use and streamline different aspects of payroll and scheduling , love that it has an app for employees.

Cons

Can be pricey but worth it, otherwise i really enjoy UKG and have zero complaints on the service , would recommend.

Review Source

VR

Verified Reviewer  
Counselor  
Mental Health Care  
Used the software for: 6-12 months

### "User friendly"

July 24, 2025

3.0

In general, I would recommend this platform. It is easy to use and just very user-friendly if you just need to use it to submit time cards.

Pros

It has great customer support, and it was really easy to access my pay slips and other information I needed.

Cons

I do wish the glitching and lagging issues would be resolved because that is why I needed to contact the customer service to begin with.

Review Source

AG

Ali G.  
Accounting Manager  
Warehousing  
Used the software for: Less than 6 months

### "Manual processes, lots of bad data and not a great payroll software"

March 25, 2025

2.0

Not good. I wish we didn't move providers and stayed with what we had. The payroll features are horrible and have tons of bugs and don't make a lot of sense. I don't think someone with real life payroll experience created this system. Its more features for HR but even those features have tons of bugs. Way to much manual input and not alot of great data.

Pros

They state they have so many features but they don't function properly - lots of data but the reports don't work great.

Cons

We moved from Paycor thinking we would get all these upgrades - they over promise and under deliver - lots of bugs and no one seems to know how to fix things.

Alternatives considered

[Netchex](https://www.capterra.com/p/162115/Netchex/)

Reason for choosing UKG Ready

It was outdated and a set backward from our current provider.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

we were hoping to have more fmla tracking and better points tracking for attendance as well as better performance modules

Review Source

FC

Frank C.  
online sales ordering  
Retail  
Used the software for: 1-2 years

### "good app to address common scheduling concerns"

July 4, 2025

4.0

good experience. Basic needs are addressed in this app It's a good feature to clock in and out when in the vicinity and not out of range.

Pros

easy access to book a day off even when not at the workplace. adjust time clock there is a discrepancy when a staffer is not in.

Cons

logs me out when it time lapse. must log in each time if you're on an android may forget about your time on break to remind you

Review Source

RR

Riley R.  
Childcare specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "UKG Review"

January 28, 2026

5.0

I really enjoy using UKG Ready because it is easy for me to track my time on the app. The app has made my workday easier. It was worth my employers time and money to use this app for employees.

Pros

I like how easy it is to clock in and out of the app. It saves me time on the daily. I also enjoy how easy it is to schedule my days off in the app. There are many of other features that i'm excited to use.

Cons

I dislike the customer support feature on the app. They are not always readily available when support is needed.

Review Source

AK

Arshpreet K.  
Assisttant Manager  
Retail  
Used the software for: 1-2 years

### "Fast punch and hours save"

May 8, 2025

5.0

Pros

Clock punch quick from phone, schedule sync real time, accruals auto roll so PTO left clear, request approve in few taps, payroll run one click, compliance flag early, alerts reach crew fast, custom report build few steps, export Excel smooth, timecard bulk edit swift, manager view loads light, all this trimming hours each week.

Cons

Some setting hiding deep, tweak pay rule many clicks, mobile app sign out random, report download drag at peak

Review Source

SK

SANDHYA K.  
IT Engineer  
Hospitality  
Used the software for: 1-2 years

### "UKG-Ready : Recommended"

September 28, 2025

5.0

UKG Ready has been reliable and easy to use, with smooth scheduling, time tracking, and payroll processing. While there are occasional glitches and room for improvement in notifications, the system overall makes workforce management more efficient and user-friendly.

Pros

I found UKG Ready very easy to use and accessible for all users. The interface makes navigation straightforward, and making adjustments is quick and simple, which saves time for both employees and administrators.

Cons

Occasional system glitches, limited notification customization, and some features take time to learn.

Review Source

VR

Verified Reviewer  
Human Resource Generalist  
Food Production  
Used the software for: Less than 6 months

### "Scheduling made easy"

November 12, 2025

5.0

It has great value for money, the customer support was easy to access, and availability was on point. I didn't experience any bugs or issues.

Pros

Ease of use, it has a simple design, and is effective for business needs like scheduling and time tracking.

Cons

The home page layout could have more information connected to the benefits, scheduling and time tracking.

Review Source

Similar Products

Featured