# Page 20 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198579/UKG-Ready/reviews --- UKG Ready 4.2 (1140) [View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Page 20 - Reviews of UKG Ready ## Showing most helpful reviews Showing 476-500 of 1140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Amanda S. Talent Advisor Human Resources Used the software for: 1-2 years ### "Kronos review" December 10, 2019 4.0 Overall, I liked using Kronos but wish there were a call in support centre to help me with it's use. My colleagues would get annoyed with the number of questions I had about it when I was learning to use it and the manual wasn't always helpful. Pros I used this software while working at RONA as payroll admin. Things I liked about this software was that it was easy to organize everyone's time cards and identify each employees total hours each pay period. Cons It was difficult for me to confirm and calculate what each employee should get paid for stat and other holidays. I didn't find this to be straight forward and often need assistance to confirm that I did it properly. Review Source VR Verified Reviewer Development Scientist Chemicals Used the software for: 6-12 months ### "KRONOS is, well, KRONOS" August 30, 2019 3.0 Pros We use this software for time cards. It does what it's supposed to...I keeps my time card. I can punch in/out and submit my time card for approval. The program works most of the time. Cons Nobody really likes to use Kronos. The interface is really slow and some of the buttons are in strange menus. The whole program is just a pain to use and most people will avoid it unless necessary. Review Source BW Brittney W. HR & Staffing Administrator Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Review" March 13, 2017 3.0 I'm pretty new to the HR Software world but i do think there are good and bad features about Kronos. Overall, the staff is very helpful when it comes to questions on the system. I do think the look is a little bulky and there are a lot of fields to navigate through. I haven't used the Kronos Community too much yet but did attend KronosWorks and think there's potential for the software to improve on customization. Pros I really like the search feature within the software and also that you can make every screen a different report but switching out columns, etc. Cons Least is also the reporting tool and not being able to run reports for a specific point in time. It's also difficult to set filters and add totals within the report. I'd also like to see the onboarding improve in appearance. Review Source Response from UKG April 20, 2017 Hello Brittney, I really appreciate your candid feedback and will pass it along to the appropriate stakeholders. In regard to reporting, we run a series of Best Practice customer webinars throughout the year, and one of them is specifically about reporting. If you would like access to this webinar, please do not hesitate to reach out to me at holly.bouffard@kronos.com and I will be happy to provide you with the link. All the best, Holly Bouffard Community Manager, Workforce Ready 978.947.5173 holly.bouffard@kronos.com HL Holly L. Sr. Human Resources Manager Medical Practice Used the software for: 2+ years ### "I would like to see improvements but overall good system" April 21, 2017 4.0 Pros Having a real HRIS system is a plus. We are not fully utilizing the system due to poor implementation team but we see potential. Cons Customer Service needs improvement. Not available when needed. Sometimes don't get calls back at all. Review Source Response from UKG May 4, 2017 Hello Holly, Thank you for your feedback, we really appreciate it, and we’re sorry your experience was not as positive as it should be. I thought you would like to know that we have increased the number of support staff and are continually improving our internal training to better serve our customers. If you have any additional concerns, please feel free to connect with me at holly.bouffard@kronos.com – I would be happy to help. Holly Bouffard Community Manager, Workforce Ready 978.947.5173 holly.bouffard@kronos.com KK Kathy K. Payroll & Benefits Specialist Hospital & Health Care Used the software for: 2+ years ### "Customer Service" May 7, 2019 5.0 Customer service is awesome. Pros The software is great and user friendly. I spoke with rep about an issue this morning. However, in the meantime I was able to make the change myself. I had rep review my changes and told him I have had great teachers from Kronos. Cons Don't know of any cons at this time. Review Source JZ Jeff Z. Chief Financial Officer Machinery Used the software for: 2+ years ### "My Review" March 5, 2019 4.0 Since moving to the Workforce Ready platform we have been able to simplify reporting, payroll, on-boarding and open enrollment. The overall HR function has been streamlined much better with WFR. Pros I like the reporting capabilities and the ease of payroll. Cons I do not like the new interface. It lost a lot of the quick link features and navigating to the proper screens has become more difficult. Getting to certain forms and screens are no longer as logical as they were with the earlier version. Review Source ND Nicole D. HR Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Workforce Ready Review" August 22, 2017 4.0 Overall a great system Pros Kronos is a solid powerful system. All applications in one including recruitment, payroll, performance reviews, time management. Single employee record sharing across applications. Cons Difficult learning the system and finding help. It would be nice to help (definition) on the specific field instead of trying to find it. Performance reviews and workflows are difficult to use Review Source Response from UKG September 7, 2017 Hi Nicole, Thank you for your review! We are pleased to hear that you find Workforce Ready a great system! Regarding performance reviews and workflows, please reach out to me at amy.fafard@kronos.com so that we can help with your questions. Thank you once again – we appreciate your time and business, Amy AB Anna B. Assistant Manager of customer service Retail Used the software for: 2+ years ### "Kronos " November 3, 2019 3.0 We use kronos to schedule our associates weekly. It works in general, but there could definitely be some programming improvements. Pros I like how you can program everyone to have certain availability, and you can set patterns if that changes for someone weekly Cons The algorithms that Kronos uses arent always accurate. Usually when scheduling, by saturday, the automatically generated schedule has run out of people it can use. Also it runs in flash, which is an outdated program. Review Source dR darlene R. Controller Non-Profit Organization Management Used the software for: 6-12 months ### "Strong time management payroll software" August 16, 2019 5.0 Very satisfied. We have 15 locations with about 120 people punching a time clock. It works well for our company Pros I appreciate the ease of use from an administrator standpoint. Reports are easy to design and build. Makes my day easy. The ability to pull up an employee and find everything in one spot is useful as well. The payroll process is simple to use. Cons Not so much the software but I currently do not have a direct line to my representative. I either make a call and leave a message or send an e-mail and wait for a response. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Product was not a good fit for our company Review Source MR Michelle R. Human Resources Administrator Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Review of Kronos Workforce Ready" December 4, 2018 5.0 Pros Exceptional customer service support and updates! Great resources through Kronos Community. The notification that pops up once logged into Kronos is very helpful and provides relevant important information and reminders. Love how easy it is to create, edit, and share reports. Cons No major complaints. I suggest to continue to work on improving Workforce Ready so tasks can be completed with fewer clicks and less navigation. Another improvement would be to remove the current requirement to submit payroll two days before the payroll date. When a holiday falls somewhere within the week, it can become difficult and a bit of a time crunch to try to submit payroll in time. If you could change the requirement to submitting payroll one day before the payroll date, it would greatly help. Review Source VR Verified Reviewer Contact Center Supervisor Computer Software Used the software for: 6-12 months ### "I used this product when I was working in the aerospace industry. " July 18, 2018 4.0 Pros The overall use of this product is great. Its very user friendly, there isn't many functions so you don't feel overwhelmed when using it to clock in and clock out. Cons Although I did enjoy the limited features, I wish there was more to this product than just punching in and punching out for the day. I never really messed around with the other codes on it. Review Source EK Ernest K. Physical therapist assistant Hospital & Health Care Used the software for: 2+ years ### "Kronos great for professionals on the go." December 3, 2019 4.0 Problems solved with Kronos include issues with inaccurate time punches and difficulty tracking time at work. Pros Kronos is great for remotely logging in to clock in at work from any where that is wirelessly secured by your employer. It allows employees to check their time, accrued time off and adjustments made for the most accurate time punches. Cons At times the application has difficulty finding the server required for a secure login, lags and at time freezes. Review Source JK Joshua K. Chief Operating Officer Primary/Secondary Education Used the software for: 2+ years ### "Solved a key problem" May 1, 2018 4.0 This is a well-designed product, flexible in its use. Highly recommended. Pros Over several years of using this product we've been able to work with the Kronos team to customize it to our exact specifications. It's solved a kep problem of employee time tracking for a remote workforce of hundreds. Cons So far we do not have functionality for attaching expense receipts and reporting on them easily. That is the only con that comes to mind. Review Source Response from UKG May 7, 2018 Hello Joshua, Thank you for taking the time to review Workforce Ready! We are so glad to hear of your success with our products, and that you have been able to customize the modules based on your organization’s needs. We also appreciate your feedback regarding reports and attaching expense receipts, and will be sure to notify the appropriate teams. If you have any additional thoughts or feedback, please reach out to me at Jessica.bilafer@kronos.com. Thanks again! Jesse RG Rod G. Human Resources Director Environmental Services Used the software for: 1-2 years ### "Work Force Ready at UOSA" August 9, 2019 5.0 Use product for a variety of solutions Pros Its functionality and ease of use is welcoming. Cons Length of time to customize the product for various needs Alternatives considered [iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/) Reason for choosing UKG Ready Better product and easier to use Review Source AL Annette L. HR Consultant Banking Used the software for: 1-2 years ### "Software review" August 16, 2019 4.0 Occasionally, there is an internet issue and I am unable to log on to the system after multiple attempts. I wish even if an employee is terminated, I can access a report. Pros I like that I can get a report on timesheets and that, I can enter time as an administrator if someone forgets his/her access card. Cons I wish it would let me download a report for at least 6 months instead of just a month. Reason for choosing UKG Ready Although I was not present at the time this software was selected, I think it was mainly chosen as a means to track employee's in and out times and it has the functionality to show accrued time off. Review Source LW Lynn W. IT Tech 1 Information Technology and Services Used the software for: 2+ years ### "Not bad" July 9, 2020 4.0 Kronos works for what our company uses it for. Ties in with ADP well and for most our non computer users its super simple, punch in and punch out. Nothing more to it Pros Easy to use punch in and out feature easy to manually edit timestamps if need be or change billing coding for different departments Cons The new interface is a bit to navigate. You can go to classic look, but who knows for how long. Sometimes getting through the PTO fields is a bit combersome Review Source PM Paul M. Controller Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Controller" February 14, 2017 4.0 Kronos Workforce Ready is an excellent product for us and a definite upgrade over the Workforce Central version we were on. Every software has its shortcomings, but they have been few and far between with WFR. The last KronosWorks conference had plenty of WFR ready classes and a considerable number of users to interact with. Pros Customer service has been a strong suit for Kronos regardless of which product you are on. Reporting functionality in WFR is by far the best change from WFC, but also better than any other software we use throughout our company. Since WFR is on the cloud, the continual upgrades are done for us, saving us time and money. Cons Implementation left a lot to be desired. Review Source JC Jennifer C. Payroll Management Consulting Used the software for: 1-2 years ### "I love Kronos Workforce Ready it makes time keeping and payroll so much easier to do! " July 25, 2017 5.0 I had a great Implementation Person that made this huge transition for our company so much easier; without him I would have been lost! He took the time and really walked me through everything to make sure I understood the product completely. Pros Kronos Workforce Ready is easy to learn and navigate which makes it easier for me to teach coworkers how to use it! I also really love the Technical Support team they are always quick to get back to me whatever the issue at hand may be. Cons I love Kronos Workforce Ready it makes my job so much easier to use however, it is very expensive and I wish they charged per employee not by a rounded number. Review Source Response from UKG August 1, 2017 Hi Jennifer, We’re thrilled to hear that you had a great implementation and that you’ve found the Professional Services and Support teams helpful in making the transition to Workforce Ready! Thanks for your business, Amy Fafard RA Rose A. Owner Automotive Used the software for: 2+ years ### "Lack of support" August 24, 2019 1.0 Very unhappy, lack of response when needed, not user friendly Pros I don't like anything about this software, very user unfriendly, tech support take days to get back with you Cons Impossible to get help, take days for anyone to get back with you regarding a problem Reason for choosing UKG Ready Corporate was using the company, will suggest at annual meeting we look at changing payroll service Review Source Response from UKG September 18, 2019 Hello Rose, Thank you for taking the time to review Workforce Ready, we truly appreciate your feedback. I am sorry to hear about your experience with our support team and the software in general. We are having someone from our support team reach out to you for a one on one conversation to help better understand how we can help. Please feel free to reach out to me at Alaina.froton@kronos.com if there is any other feedback you'd like to discuss. Thanks again for your review, Alaina Froton Customer Marketing Specialist VR Verified Reviewer Resident Hospital & Health Care Used the software for: 6-12 months ### "Work hours tracking" July 10, 2020 5.0 Good customer service, multiple sites throughout the workplace and easy to use interface. Pros Multiple installation sites allows for employees to access at different locations throughout the facility to prevent lines to punch in/out. Works quickly. Cons Although rare, sometimes the service goes down due to connectivity issues which can cause issues with hourly tracking. Review Source SM Stephanie M. Medical Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Easy and convenient" September 29, 2019 5.0 Pros This is a great piece of software for punching in and out for my shifts every day of the week. You can also view your time card so that if you missed a punch, you can write an email to your manager about the missed punch so that they can fix it for you. I honestly wouldn't want to change softwares. Cons Nothing. If you miss a punch, you will be able to let the manager (administrator) know so that they can fix it for you. Review Source VR Verified Reviewer Registered Nurse Hospital & Health Care Used the software for: 2+ years ### "Efficient and easy to use" October 7, 2020 4.0 I really like it. It is a stable and easy to use program for schedules, time, and attendance. Pros I like the layout and organization. I use this for my work schedule. It is easy to navigate and very user friendly. Cons The newest update was hard to adjust to. There wasn't a clear tutorial about the changes. It was fairly easy to learn. Review Source KM Kenneth M. Collections Agent Oil & Energy Used the software for: 6-12 months ### "A Great way to communicate your thanks to a fellow employee" March 23, 2023 5.0 Pros I love the fact that we can celebrate a fellow employee's length of service at the same time we can also thank someone for helping on a project. It's a great tool that we can all use everyday to acknowledge our fellow workers Cons I haven't come accross any bad points yet Review Source LC Leron C. Agent Education Management Used the software for: 1-2 years ### "Accurracy" January 31, 2019 5.0 My overall experience while using Kronos was truly excellent and great! No complaints! Pros What I liked most about this program is that it specifically and accurately keeps track of your time punches, whether it's for clocking in to start my day, clocking out to take a break/ to have lunch or clocking out for the day because my shift is over. Cons What I liked least is the feature of entering a pin each time you log in to Kronos , I agree it's put in place as an effort to keep our personal information secure but it's a bit of a buzz kill if you're only trying to quickly login and quickly log out. Review Source AH Alexie H. Operations Administrator Food Production Used the software for: 6-12 months ### "Useful reports, but can be slow." January 22, 2020 4.0 The majority of support cases raised are resolved quickly, easily and the majority of people i have spoken to are friendly and helpful. Pros The availability of an app. Being able to do audits on information input. Being able to filter information for reports. To be able to select who can/can't do certain authorisations. The managers being able to input and authorise their own teams information on time sheets. Cons When filtering information for reports, it can take quite a while for the report to come through, sometimes it crashes and you may have to try it a few times before you can get the information. Sometimes when customising reports, the columns you need and get in other reports, are not an option. Reason for choosing UKG Ready Same company Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.