# Page 22 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is UKG Ready the right Time Clock solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (983)

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Last updated March 3rd, 2026

# Page 22 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 526-550 of 983 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Katie B.  
HR  
Medical Practice  
Used the software for: 1-2 years

### "Excellent Product overall"

August 24, 2017

5.0

Overall great product, went from a manual system to this was life changing!

Pros

reporting capability, ease of build, Global Support, Kronos Community, flexibility within modules, quick resolution on cases

Cons

some limitations re: FTE reporting, most all my questions for product capability have been available--those that aren't are considered for future implementation

Review Source

Response from UKG

September 7, 2017

Hello Katie, Thanks for the excellent review of Workforce Ready – we love hearing this kind of feedback from our customers. It sounds as though you are making excellent use of the product and the Kronos Community, and we hope that you continue providing suggestions to help us improve Workforce Ready! Thanks again for your support, Amy

TH

Tawnya H.  
Payroll Manager  
Hospitality  
Used the software for: 2+ years

### "Work Force Ready - Applicants, HR, Payroll and TLM"

July 23, 2019

4.0

Pros

Our company uses Work Force Ready for Applicant tracking, HR, Payroll and Time Labor Management. Although they are different modules they work together seamlessly from getting an applicant to an employee in HR, to pulling hours from the time sheet into payroll and getting everyone paid!

Cons

Occasionally the system has latency issues, which can bog down our staff and day to day processes.

Review Source

JB

Jannisa B.  
PACS Support Asst.  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos Workforce ready"

April 30, 2019

4.0

Pros

I like the time clock because its on your desktop and you don't have to go to the time machine to punch out

Cons

I don't like is that it times out after 30 minutes and if you are trying to come back to clock in you have to log in again, which takes a little bit.

Review Source

RL

Regina L.  
HR Business Partner  
Real Estate  
Used the software for: 2+ years

### "Easy to use but limited"

April 10, 2018

3.0

The deduction start dates are frustrating; you cannot enter a start date that might be during the time that the previous pay period is still open. It's like there is not tie back to the pay periods.

Pros

Web based product, very user friendly. The reporting features are fantastic. The Employee Self Service Portal is easy to use.

Cons

There is no troubleshooting ability; when you get an error message the system does not give you an explanation of the error or suggestions on what could be causing it.

Review Source

Tibisay C.  
Especialista de Gestion Humana Senior  
  
Used the software for: 1-2 years

### "excellent application, allows to organize schedules, keep track of the workforce and benefits"

April 6, 2018

4.0

It is an excellent tool, easy to use and allows to organize the company

Pros

plan and organize the stores according to the demands you have You get statistical reports from each employee or department. Integrates with other applications

Cons

dangerousness that this part of the web has that is not controlled at the standard level by the browsers themselves or by computer security organizations.

Review Source

VR

Verified Reviewer  
Senior Laboratory Technician  
Higher Education  
Used the software for: 1-2 years

### "It made my life easier"

October 5, 2018

5.0

Pros

Kronos is user friendly soft that everyone can easily learn how to enter your time, absent form etc. Kronos allowed me to better track my time sheets, punch in and out at any location on campus, when I was on meetings or conferences. Also easy to submit you leave request and you can see if it was approved or not.

Cons

Sometimes Kronos was not working when I need it. After restarting device it was okay.

Review Source

JS

Jennifer S.  
HR  
Management Consulting  
Used the software for: 2+ years

### "Corodata review of Kronos"

August 10, 2018

3.0

You release the new site link however not all settings have been updated on the site link. Why release the link when it isn't fully operational?

Pros

Ability to run adhoc reports with your own filters. easily assign security roles and groups for visibility

Cons

customers service is normally on a different time zone. if issue is resolved in a release there is no notification on the case comments. government reporting has to be done manually. Unable to add filters to these reports.

Review Source

SN

Sharon N.  
finance assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "no title"

August 23, 2019

3.0

We are spending more time than with the previous product

Pros

Ability to have multiple windows open concurrently

Cons

Inconsistencies in doing the same type of thing (e.g., dept lookup) in different parts of the system. Something that works one day works differently or not at all the next. It isn't clear that sufficient testing is done before releases Labor intensive Support. We have promises from Kronos staff to resolve issues open since initial set up. These remain open for months with no status

Review Source

EJ

Ellie J.  
Retail manager  
Food & Beverages  
Used the software for: 6-12 months

### "Using Kronos"

February 9, 2021

3.0

Overall experience is good but the speed in which it runs could be worked on

Pros

Kronos is a very handy app for seeing when your shifts are and tracking exactly what time you’re clocking in and out

Cons

Kronos although good is very slow to load up to begin with and very slow when switching between sections.

Review Source

AW

Adam W.  
Support  
Hospital & Health Care  
Used the software for: 2+ years

### "My Review"

August 9, 2019

5.0

Pros

The interface is fresh and modern looking, things are organized effectively.

Cons

There is an optional tab we use calculate additional pay codes, like on-call hours, I wish this had fill down feature.

Review Source

SA

Stephanie A.  
Director HR  
Government Administration  
Used the software for: 2+ years

### "Kronos and Public Safety"

August 9, 2019

4.0

It has been okay

Pros

Support is great and always leads to a solution. May not be the solution we want but they get us to some type of resolution.

Cons

Implementation support was not the best a d we had some unique calculations on overtime for our police and fire that never really worked within the system so we have to use work arounds. Its a lot of money to spend to also have to implement work arounds. Also it took six months for someone to explain how to back into our billing.

Reason for choosing UKG Ready

I did not choose it so not sure of that answer. I came in during the last stages of implementation.

Review Source

JB

Jayme B.  
Stylist  
Construction  
Used the software for: 2+ years

### "Meh"

December 3, 2019

3.0

My overall experience was ok I feel like there is some to to be worked on.

Pros

I liked that you can go on and request off and see your schedule and hours that you have all ready worked all in one place.

Cons

I didn’t like that you couldn’t see everyone else’s hours so if you had to switch a shift you wouldn’t know who you were able to switch with.

Review Source

Response from UKG

December 4, 2019

Greetings Jayme, Thanks so much for your review. We truly appreciate the feedback we receive from our customers. I have passed along your feedback about not being able to see other employees hours to the appropriate product teams. If you have aby further feedback, please feel free to reach out to me at Alaina.froton@kronos.com Thank you, Alaina Froton Customer Marketing Specialist

VR

Verified Reviewer  
Human Resources Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Clunky and not intuitive"

July 16, 2019

3.0

I use it solely to pull information, reports and make time sheet adjustments

Pros

Options to program why a person misses a day of work. Schedule patterns

Cons

Reports are not user friendly, I cannot run the reports i want easily with out having a huge file.

Review Source

Response from UKG

July 17, 2019

Hello, Thank you for taking the time to review Workforce Ready. We are sorry to hear about the issues you've faced with reporting. I have brought this to the attention of product management. Please reach out to me at Alaina.froton@kronos.com, if you would like to discuss in more detail. Thanks again for the review, Alaina Customer Marketing Specialist

VR

Verified Reviewer  
Data Scientist  
Hospitality  
Used the software for: Less than 6 months

### "Awesome tool for managing time off"

February 4, 2019

5.0

Pros

I love how easy it is to see how many days of PTO you currently have (and it breaks them apart by vacation of holiday!) as well as seeing past/future balances to remind me of what I've already used or have upcoming.

Cons

The one improvement I think they could make is to allow us to make 1 request that combines vacation days and paid holidays. Right now, if you have 1 day of each and wanted to take 2 days in a row off you have to make 2 requests - I wish you could just make 1 request and combine the days days.

Review Source

AW

Ashton W.  
Manager, Personnel & Recruiting  
Construction  
Used the software for: 6-12 months

### "Difficult to operate and navigate without spending significant time in the program."

July 5, 2017

3.0

Pros

Capabilities, openness of program, the program seems to have a ton of potential if it wasn't so complex to administer.

Cons

Not simple to navigate and set up if you're a new user// Person to person support is good, but online support via the Kronos Community is poor

Review Source

Response from UKG

July 14, 2017

Hello Ashton, Thank you for taking the time to post this review of your experience with Workforce Ready. I would like to learn more about your frustrations with training and Community - please feel free to email me at holly.bouffard@kronos.com so we can walk through how we can improve your experience. My goal is to help customers understand the value of the product and outline for them the programs, assets, and training opportunities that will help maximize the Workforce Ready solution, and I look forward to sharing what I can with you. All the best, Holly Bouffard Community Manager, Workforce Ready

JP

Juanamarie P.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "User friendly"

February 22, 2019

5.0

Pros

Kronos is user friendly. Users are able to modify and keep track of time card easily.

Cons

Not too many things I don't like about it as I only use a few features on it. My employer doesn't use all functions on Kronos though they are available.

Review Source

RM

Robert M.  
HR Director  
Philanthropy  
Used the software for: 1-2 years

### "Solid "

February 17, 2018

4.0

Pros

Data collection and Reporting features are invaluable. It is above average in terms of linking Human Resources to Accounting

Cons

Not end user Friendly, employees struggle to use time card features. In some instances data can be accidentally deleted and is not recoverable.

Review Source

Response from UKG

February 28, 2018

Hello Robert, Thank you for your review of Workforce Ready! We appreciate your feedback regarding the end-user experience, and we will definitely take this information back to our team. Also, it’s great to hear the data collection and reporting features are working well for you. If you have any additional thoughts or questions feel free to reach out to me at Jessica.bilafer@kronos.com Thanks again, Jesse

RR

Randy R.  
Unit Manager  
Public Safety  
Used the software for: 2+ years

### "Professional Time Management"

August 9, 2019

4.0

Our agency has been using this software for 3-5 years. It is easy to use.

Pros

Kronos is able to calculate specific reports that assist with management functions.

Cons

Like most software, I would love for it to be free.

Review Source

CH

Calvina H.  
Senior Payroll Accountant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Health care timekeeping"

August 9, 2019

3.0

Pros

Software was good and The person who call is always friendly, patience and helpful.

Cons

Software was good to use but not a friendly user. Always have to call to have things fixed and the customer service is not as fast we would like it to be.

Review Source

JAH

John Aries H.  
HR Manager  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "UKG Ready"

March 8, 2022

5.0

The system can easily be integrated with major system available in the market. This makes the implementation fast and easy.

Cons

The system is cheaper as compared to it counterpart UKG Dimensions, however, the latter is much easier and user friendly.

Review Source

VR

Verified Reviewer  
Statistical Data Coordinator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The next step in Scheduling software"

October 4, 2018

4.0

Pros

We use Workforce in conjunction with Kronos Telestaff. The Workforce software helps manage the payroll end and Telestaff provides our users with easy mobile access to their schedules. Workforce is customizable for any size workforce and the training is very thorough.

Cons

The back end build is complicated and requires a dedicated team to implement.

Review Source

Deniz S.  
manager  
Retail  
Used the software for: 6-12 months

### "Increase the efficiency "

December 6, 2019

4.0

Pros

We do not have to communicate with our employees constantly about their schedules.

Cons

Employees sometimes have problems with their requests for time off.

Review Source

JT

James T.  
Process Engineering Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Timekeeping on steroids"

October 15, 2018

4.0

Pros

Allows our employees to simply and efficiently keep track of their time, without the hassle. Works 100% of the time

Cons

Support can sometimes be difficult to reach and communicate with. Eventually answer our questions and ideas

Review Source

VR

Verified Reviewer  
CSR  
  
Used the software for: 2+ years

### "Easy to use for employees"

May 1, 2018

4.0

Pros

For employees like me, it is much easy to log in the account and have your schedule view in a light interface.

Cons

Complex navigation for those who are administrate the said application and too much buttons that needs to learn

Review Source

MC

Michele C.  
Payroll Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Nightmare at my company"

April 9, 2018

2.0

I will never work for another company that uses Kronos.

Pros

It helps HR with candidate tracking. From my experience that is all that I see good from this system.

Cons

We use rate tables and now we have to go in and change every single persons rate when we do the annual increase instead of just changing the rate table. Report writing is frustrating. The build was a complete nightmare. It should have been scraped and restarted. We never had an onsite with Kronos prior to Pay Northwest starting the build and the team leader quit mid build. The next team leader tried to tell us what we wanted or needed and didn't listen to our requirements. Still trying to get reports that we need for our reporting requirements. What was supposed to be a great system and a lot of promises that were made by the original sales team we have found to be complete falsehoods. It has created more work for payroll instead of easing the burden. More corrections have had to be made because of building errors and what should have been corrective actions. We never know what we are going to run into when we arrive at work on Monday.

Review Source

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