# Page 23 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

---

UKG Ready

4.2 (1140)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 8th, 2026

# Page 23 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 551-575 of 1140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JN

Jack N.  
Electrical Engineer  
Wholesale  
Used the software for: 2+ years

### "Good product overall"

August 12, 2019

4.0

Pros

Straight forward procedures for clocking in and out as well as checking time off and verifying punches. The customer service for resolving issues is excellent as I am one of the individuals responsible for maintaining our system.

Cons

On occasion the biometrics do not read everyones fingerprints, but for the most part the software itself has very little issues.

Review Source

KM

Kristal M.  
Hr generalist  
Telecommunications  
Used the software for: 2+ years

### "Timekeeping made easy"

November 6, 2019

4.0

Kronos is keeping our employees time weill. I am able to track time and attendance with this system. Our pay system does smoothly.

Pros

I like that it is easy to use and learn. I find a good deal of the features to be intuitive. The system keeps time will for our employees.

Cons

It does not integrate easily with other software we use. It requires manual updates to use some of its functionality.

Review Source

SW

Sandy W.  
Human Resources Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good product "

June 11, 2020

4.0

Has really assisted us in Recruitment and On-boarding, tracking of training and performance management.

Pros

Easy to adjust to business needs...very easy to do set-up of modules and make any necessary changes. We have a lot of employees with multiple pay codes. Kronos has the ability to handle that situation.

Cons

Flow of the Recruitment Module is sometimes challenging as the candidate goes through the different hiring stages.

Review Source

JS

Jesse S.  
Associate Relations Manager  
Management Consulting  
Used the software for: 2+ years

### "Great product"

August 1, 2017

4.0

I would highly recommend the product, payroll and scheduling have become a breeze since implementing.

Pros

Very user friendly, robust, and works great for having several offices across the country being on one system.

Cons

Sometimes service requests take extra long to get back when it's a complicated issue. FMLA tracking is quite expensive.

Review Source

Response from UKG

August 25, 2017

Hi Jesse, Thank you for the great review – we’re so happy to hear that you are satisfied with Workforce Ready! Service response times are something we track very closely and are always striving to improve, so hopefully you will be seeing some positive change. Thanks again for your feedback, Amy Fafard

BE

Brock E.  
Captive Operations Specialist  
Automotive  
Used the software for: 2+ years

### "Time clock management made simple"

December 4, 2019

5.0

Use to manage time clocks for employees. Makes it easy for managers to approve as well.

Pros

Easy to clock in and out, at the beginning and end of a shift or also for lunch. Also makes it easy to request time off and view upcoming schedule

Cons

Seems to take a long time to load into the software regardless of internet speed. Always have to have Flash enabled or it takes even longer

Review Source

PH

Patty H.  
Administrative Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Took a long time to set up and learn new system"

April 9, 2018

3.0

Should get more input from users when doing upgrades. Kronos seems to miss the little things that could make the product better.

Pros

It has many items that are very useful. Notes, reports, etc. some of it is user friendly for people who are not computer smart. Has much info that you can keep track of.

Cons

Too much goes on behind the scenes that affects end results. Front end users can't see these things and it causes many problems. Needed lots of set up to get what we wanted when we started using the upgrade. Too much turnover of Kronos employees when doing set ups.

Review Source

SD

Shasta D.  
Payroll  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos"

August 12, 2019

3.0

Pros

I like that it is fairly easy for everyone to use. Not complicated.

Cons

I don't like that when looking at your current time sheet only one day is available at a time, and that it wont display to show your weekly total. Also the function to approve time only allows you to se 3 employees at a time instead of having a scroll down bar.

Review Source

MPU

Maria P. U.  
Payroll Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Payroll"

August 20, 2019

5.0

Pros

How easy we can run reports. There are a few more features that we like and user friendly.

Cons

There are a few features that we are experiencing with KRONOS.

Review Source

MM

Marty M.  
Technical Analsyt  
Farming  
Used the software for: 1-2 years

### "Easy to use. Difficult to configure."

August 4, 2017

5.0

Pros

We have to give users little instruction to use it. They have no problems. The administration is easy for the administrative users.

Cons

Some of the technical configuration is difficult. It is hard to achieve some of our requirements through the existing configuration. As a result, we have to built custom applications in our HR systems to accommodate this.

Review Source

Response from UKG

August 25, 2017

Hi Marty, Thank you for your review, it is always great to hear that our users are finding the system intuitive! Please feel free to reach out to me directly if you would like to further discuss some of the issues you are having – I can be reached at amy.fafard@kronos.com. The Ideas section of the Kronos Community is also a great place to share suggestions for future functionality and improvements! Thanks again, Amy Fafard

CL

Chelsea L.  
Recruiter  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great Features Overcomplicated"

September 11, 2018

3.0

Invest in assistance with the build out!

Pros

Love the time and labor feature of this system. Able to track employee overtime, schedules, worked hours, etc. with reports.

Cons

Everything takes several steps or has several different ways to get there. It can be hard to teach others about the product when everyone accessing the same feature gets there differently.

Review Source

TM

Tony M.  
Materials Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos Workforce Ready"

January 6, 2021

5.0

My overall experience with this software is very good and highly recommend.

Pros

I have been using Kronos Workforce Ready for punching in and out and it works flawlessly. As far as I know, there is no error on my work time.

Cons

There is no negative review about this software. This software is very useful and I have been using it.

Review Source

CE

Christopher E.  
Branch Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "KRONOS IS A TRULY AWESOME SYSTEM!!"

September 24, 2019

5.0

Overall, I have had nothing but the most positive experiences with Kronos. Their customer service and tech support departments are on point and do a tremendous job. They system is super user friendly, and it gives me the service and applications that I need to run a payroll and time card system of in excess of 100 employees with ease.

Pros

The ease of use is extraordinary. Once you learn how to add your workers into the system, finding them, and accruing their time sheets and hours for payroll simply by categorizing them is really easy. This by far is the best timekeeping system out there on the market now.

Cons

Sometimes there are glitches when the information doesn't upload on time. This can be a major issue when it comes to getting your employees paid on time.

Review Source

EC

Eileen C.  
HR Payroll & HRIS Administrator  
Banking  
Used the software for: 1-2 years

### "Kronos has been a good change for our company."

August 1, 2017

4.0

Overall we are happy with our choice.

Pros

We like that it is a complete solution software, you do not have to have different vendors to complete tasks.

Cons

We were disappointed with the performance management and compensation modules. It can not conform or be customized to our way of business. Would like to see more reporting capabilities. Sometimes the turn around time on open cases is slow.

Review Source

Response from UKG

August 25, 2017

Eileen, It is great to hear that Kronos has been beneficial for your company and that you are happy with your choice! We are constantly updating the Performance Management and Compensation modules, and we would welcome your feedback on how to make them more suitable for your needs – please reach out to me at amy.fafard@kronos.com so we can discuss further. Thanks for the review, Amy Fafard

DM

Darren M.  
Dir. Global HR & Business Ops.  
Computer Networking  
Used the software for: 2+ years

### "Effective HRIS"

August 9, 2019

4.0

Solid HRIS that serves our needs, is readily customizable (within reason) and is at value-based price point for budget.

Pros

More intuitive and easy to use than other HRIS; readily customizable without requiring programmer knowledge; good reporting

Cons

Goals and training components of system could be more robust

Reason for choosing UKG Ready

Features, ease of use, expandability as business grows.

Review Source

MH

Mary H.  
General Accounting Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Easy Payroll Processing"

January 10, 2019

5.0

I wish that the tax report preparation was right in Kronos instead of BSI. It would be great if Kronos prepared the 941s and state tax forms each quarter.

Pros

I like the ease of payroll preparation and the interface between time & attendance, HR, and payroll. Once timesheets are approved and any employee maintenance is done, payroll is prepared with only a few keystrokes.

Cons

I like the reports, but sometimes there are important missing fields, such as Gross Wages YTD and a complicated formula must be done to get the value you want. But overall they are good reports.

Review Source

TG

Trina G.  
Payroll & Benefit Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Creating reports can be difficult"

September 1, 2017

3.0

Pros

I like that reports are automatically saved and are easy to navigate to rerun. I also like the multiple download options to excel or pdf.

Cons

Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system. Also, we have experienced issues with retro updates. If we make a change to a setup, ie change Holiday to count towards overtime, we would expect this change to only impact future payrolls however if we open a previously closed period to modify notes or correct a punch details then the new rule will override previous rules and the timesheet will recalculate. I would love to have a test environment.

Review Source

donald R.  
CNC Programmer  
Oil & Energy  
Used the software for: 2+ years

### "Kronos Review"

February 26, 2019

4.0

Pros

Mobile app is the biggest pro, sometimes the mobile app is actually better than the web site. easy to work with when it comes to time cards and PTO time.

Cons

Since the last update I don't have any cons. Before the update it would only run on one version of java and the mobile app would crash sometimes.

Review Source

RL

Reba L.  
Payroll Specialist  
  
Used the software for: 2+ years

### "Initial learning was a little challenging, but I would not choose to go back to what we had before. "

February 18, 2019

5.0

Just that, after using the product for 4 years, and getting use to all of the functions, I really enjoy working in it.

Pros

Details of timecards, ease of payroll processing, report writing functions. I like having the weekly timecard view on the detail page and being able to paste notes into the timesheets.

Cons

Not have the 941 and W2 state files within the system. We had WFC and were use to having these features and used the 941 for balancing on a regular basis. Having to upload to BSI is an extra step and not as convenient as having it built in WFR.

Review Source

RJ

Rita J.  
Human Resources Analyst  
Banking  
Used the software for: 2+ years

### "Kronos provides a good HRIS for companies."

August 17, 2018

3.0

I've been disappointed in the customer service, ticketing, community website and reporting features. I do believe that the software is robust and can meet 80% of my needs if I just knew how to use them and if some of the reports were more friendly.

Pros

Search features are so easy to use and adding columns to the all employee view Viewing of information Applicant tracking features

Cons

Some of the reports do not work together. Columns/Fields are not available for every report needed. Creating a history of moves Needs a rehire start date and then actual seniority date would be calculated

Review Source

RB

Rhys B.  
Marketing Manager  
Hospitality  
Used the software for: 2+ years

### "Definitely Recommend"

October 31, 2022

5.0

Pros

Being part of a large company, I definitely noticed a difference in our internal communication - we were able to build a bridge between our Central Office team and the larger Operational teams around the UK. Thanks to Mo, we can acknowledge employees, no matter where we are. I find the app super easy to navigate, the addition of memes/gifs as a way to respond make it feel moe personal and adds an informal level to the messages. It's great to keep up to date with all the positive messages that are sent out to our teamss

Cons

increasing the rewards system part of Mo

Review Source

PC

Phil C.  
CFO  
Retail  
Used the software for: 2+ years

### "Great Product, Still waiting for some enhancements"

February 14, 2017

4.0

We switched from Workforce Central to Workforce Ready a few years ago. Mainly because we wanted our employees to use there Mobile devices for Employee Self Service with schedules and verification of times. Moving our time keeping to the cloud made sense so that we internally did not have to focus a lot of attention on hosting and securing the Kronos platform with Employees trying to connect from the outside. Overall, Workforce Ready is a great product, but still does not have all the functionality of Workforce Central. However, I know they are working on getting there.

Pros

Cloud based, Ease of Use

Cons

Does not have all the functionality of Workforce Central

Review Source

CL

Charlie L.  
Payroll Accountant  
Utilities  
Used the software for: 2+ years

### "Kronos has simplified my day to day work, reduced the time required and reduced reporting errors from day one."

February 16, 2018

5.0

I really like Kronos, I would say it is my favorite operating system I have used so far.

Pros

The all in one aspect of Kronos is my favorite thing, it's all in one package. Having the ability to generate endless reports is so very helpful.

Cons

I wish that when running reports you didn't have to expand the search query almost every time. The max may run from 50 to 200 but the original return shows the minimum, say from 10 to 20. I end up expanding almost every report I run. I would like it if they just opened with the max. I think it would save time.

Review Source

MW

Muhammad W.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "An awesome Software Help me daily to manage my daily business "

June 12, 2022

5.0

Best software to manage all of your Activities on one place.

Pros

It is easy to use. user friendly. Just a great business tool.

Cons

Every time we have had an opportunity to improve it they are there to improve quality.

Review Source

VR

Verified Reviewer  
Site Director  
Education Management  
Used the software for: 6-12 months

### "Kronos"

January 20, 2019

4.0

Pros

I used this while working at a Site and I loved how easy it was to clock in and out of my shifts from my phone

Cons

I wish the mobile version had access to more of the features like the desktop version does. Like easier ways to view your pay and summaries

Review Source

MA

Marie A.  
HR Generalist  
Machinery  
Used the software for: 2+ years

### "Kronos "

August 9, 2019

5.0

I only use the time and management piece of this software and find it overall easy to use, their Customer Service team is awesome.

Pros

It was easy to learn and over all use on a daily basis work well for me

Cons

Running reports, sometimes I have to call in to have a custom one set up

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.