# Page 24 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (1140)

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Last updated May 8th, 2026

# Page 24 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 576-600 of 1140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

Dawn K.  
Staff Accountant  
  
Used the software for: 2+ years

### "Awesome product but support is slow"

September 26, 2017

3.0

Customer service is horrible

Pros

payroll is easy to do with the set up, step by step procedures is awesome ( you can't check off a box if there is errors or you have not completed the steps)

Cons

support is slow if you have issues. It's been over a month and our problems have not been solved. Had one call within the whole situation and problem still exists, NO calls since

Review Source

Response from UKG

October 27, 2017

Hi Dawn, Thank you for reviewing Workforce Ready. We are thrilled to hear that payroll was easy to set up and is working well for you. However, I am sorry to hear that you are experiencing difficulties with support. While we have recently added resources to decrease wait times, it must be frustrating to have unresolved tickets. Please contact me at amy.fafard@kronos.com to make sure we resolve any outstanding tickets. Thanks again, Amy Fafard

SL

Samantha L.  
Human Resources Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Human Resources Tool"

August 26, 2019

4.0

I had previously used TruPay before coming to this company, so I found the transition to be extremely comfortable for me. I like the ease of use and ability to pull a variety of reports with ease.

Pros

The ability to run a variety of reports with ease.

Cons

There isn't anything that I don't like about Kronos, except that we only utilize the payroll portion.

Review Source

VR

Verified Reviewer  
LPN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good software "

February 3, 2019

5.0

Pros

The software is very easy to navigate for users.

Cons

I do not have any cons for this software.

Review Source

Lindsey Raye P.  
Automation Specialists  
Marketing and Advertising  
Used the software for: 1-2 years

### "Their Apps are the Best "

February 15, 2024

5.0

Pros

Ease of use; made sense what you were doing trying to navigate around it

Cons

Time clock sometimes had hiccups when I submitted it

Review Source

MS

Michelle S.  
Homeless Services PD  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Could be better"

June 24, 2022

4.0

Pros

The time off calendar is easy to use and easy to understand.

Cons

If you make a mistake on your time sheet, it can be clunky to fix.

Review Source

MO

Mary O.  
CSR  
Consumer Goods  
Used the software for: 2+ years

### "Kronos the best"

July 10, 2020

5.0

Pretty good I have had a good experience with Kronos thusfar and use it daily.

Pros

Kronos I love it use it daily have my pay hours show up in there I can check and approve and also submit a mistake it all is easy.

Cons

That it closes out when you are not in it for a little while I guess that is security. I wish though it would stay open longer.

Review Source

VR

Verified Reviewer  
Leasing specialist  
Real Estate  
Used the software for: Less than 6 months

### "Great for employee management "

December 6, 2022

4.0

Pros

It enables me to easily download my payslip

Cons

It might take a while toGet the hang of it

Review Source

rK

rebecca K.  
Customer service insights specialist  
Retail  
Used the software for: 2+ years

### "Ease of use"

December 5, 2019

5.0

I use it daily to track time/look at accrual reports.

Pros

I really enjoy working with Kronos. It makes time tracking easy. It gives me the ability to view reports easy.

Cons

The least thing I like is how to view accrual balances. I feel like there should be a button to click “today” so you don’t have to manually click the date each time.

Review Source

GG

Gerald G.  
physical therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "daily end user"

October 1, 2020

4.0

Pros

Ability to manage from mobile device and access all features.

Cons

Have to contact company administrator for accessing initially.

Review Source

SR

Sherrie R.  
Clinical program coodinator  
Medical Practice  
Used the software for: 2+ years

### "great system"

July 10, 2018

4.0

Pros

I like the features and the reports that can be run it's detail to certain info that in my position I feel is important.

Cons

Navigation was bit trying at first but once becoming oriented with the software, it comes with ease ,

Review Source

Response from UKG

July 26, 2018

Hello Sherrie, Thank you for your review of Workforce Ready! We are glad to hear of your success in using the reporting features! Also, we appreciate your thoughts regarding navigation of the products, and will be sure to notify our engineering and product teams. If you have any additional feedback, please reach out to me at Jessica.bilafer@kronos.com. Thank you! Jesse

VR

Verified Reviewer  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "RN Kronos Review "

May 13, 2019

5.0

Pros

We use Kronos for our time clock and schedule keeping for shifts. It is very organized and laid out nicely, making it easy to see if there are any errors or missed clock in punches.

Cons

I am not able to access it remotely from home, where as with my prior company I was able to.

Review Source

RJ

Rachel J.  
Coowner  
Entertainment  
Used the software for: 2+ years

### "UKG - Time Management Made Easier"

November 30, 2021

5.0

Pros

I utilized UKG when it was formally called Kronos Ready and have utilized it for the time keeping capabilities. It has streamlined making sure my employees get the shifts that they would like to work and also keeping in mind the needs of the business. I like that it has this intuitive nature about it.

Cons

UKG has been really buggy for me. It takes a lot of manual adjusting of schedules even though I put in people's availability. That's the only downside but can take significant time out of my day to fix.

Review Source

DF

Daniel F.  
Customer care agent  
Utilities  
Used the software for: Less than 6 months

### "Great tool to use"

November 18, 2023

5.0

Great webpage and easy to navigate the design and thought put into this certainly shines through

Pros

The many options available to the end user is great and look forward to more options for redemption in the future

Cons

Sometimes the system can be sluggish to load up. This may however be a internet issue my end.

Review Source

KH

Keri H.  
Operations Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Kronos for employee Pay roll"

October 17, 2018

4.0

Pros

This software is not for the smaller type businesses. It pairs well with large organizations that have multiple aspects they research for their business. Such as daily reports on over time, bereavement, holiday pay etc. Can be a good tool to manage breaks and early ins and out. Can create a pattern of schedules for those employees whose schedules don't change.

Cons

There's not too much negative other than it's a large system and there are so many components to it, that training must be an on going aspect for management to take in order to continue being successful using the system. I've been using it for over a year and am still finding new features.

Review Source

kB

katie B.  
HR Director  
Medical Practice  
Used the software for: 2+ years

### "best value, easy to use platform"

August 15, 2018

5.0

implementation was structured, felt comfortable going "live", any tweaks needed after go live are easily and promptly handled by support.

Pros

reporting capabilities, payroll functionality, easy to use time clocks, communication from support if latency or issues arrise, Kronos Community is easy to use and most often I find the answers to my questions there without having to create a case.

Cons

some limitations in FTE reporting, added leave reporting and ACA module after inital purchase--smaller modules seem not as supported or functional.

Review Source

RB

Rolonda B.  
Operations Supervisor  
Primary/Secondary Education  
Used the software for: 2+ years

### "Makes life easier..."

August 9, 2019

5.0

So nice to have something get less complicated. Kronos made life easier for classified staff payroll!

Pros

cut my payroll time in half! So nice to have something get less complicated. Kronos made life easier for classified staff payroll!

Cons

implementing change is always a battle, but with the onsite training it was a smooth transition.

Review Source

SW

Sharon W.  
HR Manager  
Medical Practice  
Used the software for: 6-12 months

### "Switching from Workforce Central to Workforce Ready"

October 3, 2017

4.0

Pros

Implementation so that more supervisors and managers can work within it. We started entering employees' schedules and it's been a useful tool. The reporting capability is more user-friendly and we have enjoyed using it. It's been a favorable experience.

Cons

It won't do some things that Workforce Central did. Some supervisors had considerable trouble adjusting to the new system. Initial implementation was quite a lengthy process with what seemed like excessive phone conferences and some miscommunications.

Review Source

Response from UKG

November 20, 2017

Hello Sharon, Congratulations on making the switch from Workforce Central to Workforce Ready! We are thrilled to hear that you are finding it easy to use. Please feel free to reach out to me at amy.fafard@kronos.com if you would like any assistance with understanding the product – we have any number of webinars and other resources that you might find useful! Thanks, Amy

MS

Miranda S.  
Staff Accountant  
Medical Practice  
Used the software for: 1-2 years

### "Kronos works for your basic payroll needs."

November 17, 2017

4.0

Pros

pretty simple to use, customer service experiences have been good, reports are easy to build and I like that you can send reports out to other users.

Cons

the site is a little jumpy, when you move from the summary tab to the timesheet tab, it goes directly to the bottom of the page so you have to go back to the top every time.

Review Source

Response from UKG

December 11, 2017

Hello Miranda, Thank you for taking the time to review Workforce Ready! We are thrilled to hear that you are taking advantage of the reporting capabilities in the product! If you continue to experience screen issues with the timesheet tab, reach out to me at amy.fafard@kronos.com to see if I can be of assistance. Also, the Kronos Community and Support are great resources for information. Thank you, Amy Fafard

MM

Mayur M.  
Marketing  
Hospitality  
Used the software for: 6-12 months

### "Mayur M"

March 22, 2023

5.0

Personally, I love it as it allows me to access everything easily.

Pros

It allows me to showcase colleagues good work and give them a platform to be recognized from.

Cons

I think when your shouting someone out and you try adding an individual can be improved as it has many errors sometimes.

Review Source

kG

katelyn G.  
Transport dispatch  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly"

December 2, 2019

5.0

Pros

It's easy to use and a one-stop place for scheduling, requesting/approving time off, keeping track of employee's and much much more.

Cons

The only thing I don't like is when you go to request a day off, it randomly has a future day selected instead of the day we are currently on. Other than that, no issues.

Review Source

AG

Abhi G.  
Researcher  
Research  
Used the software for: 2+ years

### "Kronos Enables Logging Hours for Compensation"

July 28, 2019

5.0

Pros

I can log my starting and ending times for work into Kronos. It's also easy for me to navigate back in time to see the times I logged in. I can easily produce a sheet with my logging time history.

Cons

Sometimes, I can forget to punch in/out times. I wish there was an automated reminder for logging in/out.

Review Source

VR

Verified Reviewer  
POC & QA Supervisor  
Hospital & Health Care  
Used the software for: 1-2 years

### "Scheduling"

January 30, 2020

5.0

It gives me some insights how much can I take a time off. I wish the system give more than 5 people to maintenance (authorities)

Pros

I can request time off and vacation in advanced. I can see which day and time I come in to work.

Cons

It didn’t give me when did I request time off. I requested it twice and sometimes three times for the same day for vacation. I realized that i received an email 5-10 minutes later that they received my request.

Review Source

EA

Elisa A.  
Manager  
Legal Services  
Used the software for: 2+ years

### "Workforce Ready"

April 17, 2019

5.0

Pros

Very easy to use. All-in-one product. Fingerprint activated time clock syncs with software. Stores pay-stubs, W-2 forms, reviews, and write-ups, accrues time off.

Cons

Time-off accrual is sometimes behind and it can be tricky to get it to accrue at the correct rate. Training materials could use an update.

Review Source

SE

Stacey E.  
Risk Management Officer  
Financial Services  
Used the software for: 1-2 years

### "Workplace Rewards"

November 9, 2023

5.0

Pros

Our company brought Mo in around a year ago to replace our previous employee reward system. We have all been very impressed with it- the system is very user friendly, the rewards are instant & the range of rewards are great, there are so many options. Employee rewards are really useful in engaging staff & making them feel valued, & Mo has definitely helped with that.

Cons

There isn't really anything I don't like about the reward system.

Review Source

AK

Amanda K.  
Accounts Payable Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use"

September 30, 2020

4.0

Easy to use as a employee. Easy to move around and not very cluster.

Pros

Easy to use to punch in and out. Easy to notify supervisors any time off requests. Not very cluster and easy to move around.

Cons

Took some time to correct punches. No notification to supervisors to approve timecard approvals. Others those easy to use

Review Source

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