# Page 28 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is UKG Ready the right Time Clock solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (983)

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Last updated March 3rd, 2026

# Page 28 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 676-700 of 983 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CN

Christian N.  
HR Manager  
  
Used the software for: 1-2 years

### "Software great, some glitches in implementation"

February 13, 2019

4.0

I'm happy with Kronos. I would just suggest a little more carefulness with the implementation. A bonus code was set up incorrectly by Kronos tax department and caused issues with W2s at the end of the year.

Pros

It is very comprehensive and easy to use. I like that you can learn it yourself. I loved the interface, the reporting capabilities.

Cons

Some limitations with performance management process. For example, does not allow finalize reviews etc.

Review Source

mK

maria K.  
payroll specialist  
Philanthropy  
Used the software for: 1-2 years

### "Pretty easy to use"

July 5, 2017

4.0

Pros

I like that it's easy to understand and fairly easy to explain to employees on how to use it. It seems like a pretty good product for simple and complex pay rules.

Cons

I don't like that a few of the reports do not have the same options to choose from, example I use the Calulated Time Summary and the Meal Premium Report to gather the information of what day a California meal penatly was received for a particular employee and who rightfully did not waive it, answered no instead of yes. Neither report shows the other information.

Review Source

Response from UKG

August 1, 2017

Hi Maria, Thank you for the review, we’re glad to hear that you’re finding Workforce Ready easy to use! If you would like some additional information about the reporting functionality, please feel free to reach out to me at amy.fafard@kronos.com and I will put you in touch with my team members. Thank you, Amy Fafard

SM

Sydny M.  
Administrative Assistant  
Primary/Secondary Education  
Used the software for: 2+ years

### "Straightforward and easy to use."

November 27, 2018

4.0

Pros

I like that it is available via phone punch and card reader. I will say that I prefer the card reader though.

Cons

The phone system can sometimes be cumbersome and hard to remember how to use, especially when logging different types of punches.

Review Source

FS

Franny S.  
Admissions Intern  
Education Management  
Used the software for: 1-2 years

### "Kronos for Intern Use"

June 6, 2019

4.0

Pros

Kronos is straightforward to use, and tracking your hours worked is simple. You can clearly see the times clocked in and out, and you can track your hours easily for each pay period.

Cons

When attempting to create a "time stamp", the software often does not process certain stamps. You must refresh the page multiple times, and often a notification will come across the top of the screen saying that your time wasn't process, prompting you to again create a time stamp. This can be confusing and can often go unnoticed, creating incorrect time sheets.

Review Source

AS

Angela S.  
Coordinator  
  
Used the software for: 2+ years

### "Kronos is easy to learn and use."

June 16, 2017

5.0

Pros

Easy access to individual Kronos entries, edits and punches. The software allows customization to your company's needs.

Cons

The Java script settings changed with a recent upgrade. It was difficult getting all PCs updated as quickly as needed.

Review Source

AE

Ashley E.  
Skilled Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "From Employee Standpoint"

December 12, 2018

4.0

Pros

I used this as a time keeping software for my employer. It was easy to navigate and see all of my paystubs.

Cons

No history of changes are kept. Was told it was difficult from management view to determine overlaps in scheduling requests (couldn't view from my side if shifts were available or conflicting either). It was difficult to figure out initially.

Review Source

BB

Brett B.  
Systems Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great product."

October 3, 2018

5.0

Pros

This gives users more access to check their time and request time off. It also makes it easier for managers to approve.

Cons

We have not really seen any issues other than when the timeclocks went down but they are replaced in a day or two.

Review Source

MK

MIndy K.  
Group Fitness Director  
Hospitality  
Used the software for: 2+ years

### "Easy to use"

December 17, 2018

4.0

Pros

Nice to be able to pull up pay statements and information. Ease of use for Employee Tracking and Accrual information.

Cons

The process in which to log in sometimes takes a long time when you have to update password and put an access code in

Review Source

MG

Mel G.  
Assistant OIC Services  
Law Enforcement  
Used the software for: 1-2 years

### "Sergeant"

April 12, 2019

4.0

I use it several times a day almost daily. It is easy to use and easy to learn.

Pros

It seems that you can upgrade the software as required .

Cons

There are way too many times when the system is taken down for maintenance.

Review Source

JM

Jesus M.  
Payroll manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "I am the admin for my company and Kronos is always there to help"

October 12, 2018

5.0

Very Happy Customer

Pros

Customer Service always helps. System is easy to use. I have had issues but they have been there to help

Cons

None really. I am very happy with them and don't have any other comments about the product. There are no issues

Review Source

BP

Brandi P.  
Secretary  
Medical Practice  
Used the software for: 6-12 months

### "Great for employees "

July 10, 2018

4.0

Pros

Great for employees to keep track of their time without having to track down Human Resources or payroll person

Cons

Would like to be able to print from app, versus having to log on to a computer. Other than that I have no problems

Review Source

Response from UKG

July 26, 2018

Hi Brandi, Thank you for taking the time to review Workforce Ready! It’s great to hear our products have allowed easy access to employee timecards. We also appreciate your feedback regarding printing directly from the mobile app, and will be sure to check in with our product teams about that idea. If you have any additional feedback, please reach out to me at Jessica.bilafer@kronos.com. Thank you! Jesse

KF

Karen F.  
Operations manager  
Food & Beverages  
Used the software for: 1-2 years

### "Good tool with proper training "

April 13, 2019

4.0

Pros

It has a lot of useful tools that helps with payroll and schedules

Cons

It’s difficult to use if you don’t have a proper training, it’s not self explanatory or anything you’ll “learn as you go”

Review Source

mA

marvin A.  
Finance Sr. Analyst  
Computer Software  
Used the software for: 2+ years

### "Kronos Workforce Ready"

April 14, 2019

5.0

once you learn how to use the tool is easy to fill out your work hours also the holidays and the nice thing is that you are able to check your vacations hours in the tool.

Pros

is a easy way to track the daily hours for your employees, check the vacations and the holidays, with this features is easy to audit the payroll payment.

Cons

sometimes is difficult to fill out the information for a holiday work and the access to the tool

Review Source

EP

Erick P.  
Human Resources Consultant  
Government Administration  
Used the software for: 6-12 months

### "Robust and Complex Timekeeping"

September 12, 2019

5.0

My overall experience with Kronos Workforce Ready revolved around timekeeping for a distribution center.

Pros

What I like most about Kronos Workforce Ready software is that is allows you to streamline timekeeping tasks for many employees of all levels.

Cons

What I like least about Kronos Workforce Ready software is that it can be cumbersome and confusing if not used regularly

Review Source

JP

Joe P.  
HR Generalist  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Complicated but works"

August 29, 2017

4.0

Get a larger customer support team. Immediate help should be given for technical issues. Not days later.

Pros

The customization options for your individual company are vast. You can build the software to suit your needs if you can figure out how the complicated menus work.

Cons

Customer support is NOT immediate and requires a call back at a later date at their convenience. Certain issues require immediate attention and to be told you will receive a cal back the next day can make the difference of employees being paid on time or not. IMMEDIATE RESPONSE NEEDED

Review Source

MW

Matt W.  
Training Specialist  
Retail  
Used the software for: 1-2 years

### "User friendly"

June 18, 2018

5.0

Pros

Kronos was very easy to use. From an admin perspective, Kronos was user friendly, simple design, and easy navigation. From a user perspective, also very easy to use.

Cons

The only con I can think of is the application piece. This may or may not have anything to do with the actual system but the way the app was set up. I found it to be user friendly but not all had the same feeling.

Review Source

KF

Katie F.  
Sr Payroll lead  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Kronos Review- 4.15"

April 15, 2019

4.0

Pros

The software is fairly user-friendly for payroll purposes. The step by step system is really great.

Cons

Timekeeping is not ideal for staffing. Onboarding is also a bit messy through Kronos.

Review Source

MT

Matt T.  
Director of Human Resources  
Philanthropy  
Used the software for: 1-2 years

### "Good Program"

November 16, 2018

3.0

better than the old way, ease of use and the ability to read names typed instead of hand written

Pros

accessible and ease of use, no matter where we are we are able to use, upload and perform task. Limiting time punches to the tablets is a nice feature. We are looking at face recognition next.

Cons

Expensive, slow on boarding, but generally there is nothing wrong with the program and we enjoy using it.

Review Source

SN

Sherrie N.  
HR Generalist  
Medical Devices  
Used the software for: 6-12 months

### "Not User Friendly"

August 16, 2019

2.0

Deal with it daily for HR, payroll and TLO

Pros

Better than a manual process. Nothing more to add.

Cons

Not intuitive; built for the programmer, not the user; too many clicks to get where you want to go; confusing for employees; online help not helpful (can never find the answer to even simple questions)

Reason for choosing UKG Ready

Again, system was in when I was hired.

Review Source

DR

David R.  
PACS Libarian  
Hospital & Health Care  
Used the software for: Less than 6 months

### "KRONOS has been a life saver"

December 4, 2018

5.0

My overall experience has been pleasant. We have had very little down time with the software and I have not run into a single problem with my employer about keeping track of the time I have worked.

Pros

The best part about the software is the ability to check in and out from my desk. I love the ease of signing in/out without using the time-clock at my hospital. Additionally, the functionality of looking at current/previous time schedules to know exactly how much you have worked, how much over-time you are getting, and when paid-time-off is being used is excellent. Overall the software works as it was intended and I have personally had no issues whatsoever with it.

Cons

I do not have any cons to report on this software.

Review Source

AN

Alex N.  
Speech Language Therapist  
Education Management  
Used the software for: Less than 6 months

### "Simple clocking in/out software"

September 29, 2020

5.0

Recently started using this software to avoid every staff member touching the machines in the building, due to covid. Once I had the necessary information from my district it was very way to login and set up the app. I am please with the simplistic look and it makes finding what you need quite easy. I like that it saves my username and I just have to input my password. My only wish is that I could use my fingerprint to sign in.

Pros

This app is easy to set up and use Geolocation to prevent stealing time Straightforward interface Remembers username Displays time accruals

Cons

The one complaint I have about this software app is that I cannot use my fingerprint to login. My work password changes every 28 days so it would be nice to have the option of an alternative way to login.

Review Source

GM

Gabriel M.  
Server  
Food & Beverages  
Used the software for: 6-12 months

### "Convenient but Klunkly"

December 12, 2019

2.0

The app was a pain to set up and doesn’t have many added features.

Pros

The app allows me to view my schedule from my phone which is convenient. It’s nice to be able to view schedules as soon as they are posted even if I’m not working that day.

Cons

The app is not user friendly or streamlined. It’s klunky to set up and log into your employer server and often times out or freezes.

Review Source

Response from UKG

January 7, 2020

Hello Gabriel, Thanks so much for taking the time to review Workforce Ready. It is great to hear that you are finding success with the app that allows you to view your schedule from your phone. If you'd like to discuss the issues you are facing regarding the mobile app please feel free to email me at Alaina.Froton@kronos.com. Thanks again for your review, Alaina Froton Customer Marketing Specialist

HT

Ha T.  
Payroll Specialist  
Retail  
Used the software for: 1-2 years

### "finding a time off request pending in the queu"

September 11, 2018

3.0

I would highly recommend Kronos for H/R and payroll's use.

Pros

It is very friendly system to understand and use. Creating a report is very simple and I can run almost everything to provide me the information I need.

Cons

I can't find any cons. The system was so great that In the last two years, I have only called for help 3 times and that was because I didn't understand the system well.

Review Source

LW

Leah W.  
Executive Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Some features more efficient and effective than others"

March 28, 2018

3.0

Some times it takes Customer Service too long to respond to an issue. The ACA feature is less than desirable.

Pros

Like having HR & Payroll in a combined system. The alert feature is very beneficial to have so you don't forget specific payroll issues

Cons

The benefit structure leaves much to be desired since you have to go back and forth so much. The employee enrollment is not user friendly at all.

Review Source

RS

Renee S.  
HR Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "HR Software"

August 9, 2019

3.0

Pros

Works well and does most of what we need it to.

Cons

Wish it was more user friendly. The ATS portion of the software is not the most robust.

Review Source

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