# Page 34 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is UKG Ready the right Time Clock solution for you? Explore 1140 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (1140)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

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Last updated May 8th, 2026

# Page 34 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 826-850 of 1140 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GM

Gabriel M.  
Server  
Food & Beverages  
Used the software for: 6-12 months

### "Convenient but Klunkly"

December 12, 2019

2.0

The app was a pain to set up and doesn’t have many added features.

Pros

The app allows me to view my schedule from my phone which is convenient. It’s nice to be able to view schedules as soon as they are posted even if I’m not working that day.

Cons

The app is not user friendly or streamlined. It’s klunky to set up and log into your employer server and often times out or freezes.

Review Source

Response from UKG

January 7, 2020

Hello Gabriel, Thanks so much for taking the time to review Workforce Ready. It is great to hear that you are finding success with the app that allows you to view your schedule from your phone. If you'd like to discuss the issues you are facing regarding the mobile app please feel free to email me at Alaina.Froton@kronos.com. Thanks again for your review, Alaina Froton Customer Marketing Specialist

HT

Ha T.  
Payroll Specialist  
Retail  
Used the software for: 1-2 years

### "finding a time off request pending in the queu"

September 11, 2018

3.0

I would highly recommend Kronos for H/R and payroll's use.

Pros

It is very friendly system to understand and use. Creating a report is very simple and I can run almost everything to provide me the information I need.

Cons

I can't find any cons. The system was so great that In the last two years, I have only called for help 3 times and that was because I didn't understand the system well.

Review Source

LW

Leah W.  
Executive Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Some features more efficient and effective than others"

March 28, 2018

3.0

Some times it takes Customer Service too long to respond to an issue. The ACA feature is less than desirable.

Pros

Like having HR & Payroll in a combined system. The alert feature is very beneficial to have so you don't forget specific payroll issues

Cons

The benefit structure leaves much to be desired since you have to go back and forth so much. The employee enrollment is not user friendly at all.

Review Source

RS

Renee S.  
HR Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "HR Software"

August 9, 2019

3.0

Pros

Works well and does most of what we need it to.

Cons

Wish it was more user friendly. The ATS portion of the software is not the most robust.

Review Source

TF

Tina F.  
Payroll Lead  
Consumer Services  
Used the software for: 6-12 months

### "Reporting side is great"

August 4, 2017

4.0

Very excited to learn the ins and outs of the system

Pros

Great for our operations team, they love it, it is easy to edit EE's punches change their departments

Cons

too many steps to set up an Employee's for different types of access, more work for the payroll/ HR side

Review Source

Response from UKG

August 25, 2017

Hello Tina, Thanks for the review! We are happy to hear that your Operations team is finding Workforce Ready easy to use and that you are getting a lot of value out of the reporting functionality. Please feel free to reach out to me directly at amy.fafard@kronos.com to see if there’s anything we can do to further help with your setup. Amy Fafard

JM

Jordan M.  
Operations Manager  
Retail  
Used the software for: 2+ years

### "Kronos King of Time"

December 29, 2018

5.0

Fantastic product! I’d recommend to anyone who does payroll!

Pros

The software is so easy to use and helps me to easily review overtime, sick time, and anything else related to my payroll!

Cons

The software is great. I have no complaints.

Review Source

KG

Kassi G.  
HR Specialist - Payroll  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Ready Review"

August 29, 2017

4.0

Pros

I like the mass edit options and the batch uploads. The Ready system is user friendly and easy to work with.

Cons

Customer support is not easy to come by. Once I put in a case, it usually takes days before I get a reply.

Review Source

Response from UKG

September 7, 2017

Hello Kassi, We are pleased to hear that Workforce Ready is easy to work with and that you are finding the edit options and batch uploads helpful. I am however sorry to hear that you are experiencing a delayed response with support. Please feel free to contact me: amy.fafard@kronos.com if you have any outstanding tickets that I can assist with. Thanks for the review, Amy Fafard

TR

Tonisha R.  
Executive Assistant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Wonderful Product"

April 10, 2019

5.0

Workforce Ready has helped to reduce the amount of paperwork produced and has provided efficient, streamlined services. The program is highly responsive, kept up to date, and we've had very little interruption due to loss of service/downtime. We've used this software for 4 years now and I think it is one of the best programs of it's type. Once the system is properly set up it is very reliable.

Pros

Kronos Workforce Ready is easy to learn and use. We love that the system is modern and constantly being improved upon. The additional tools that are added as tax and healthcare laws change have been invaluable.

Cons

Workforce Ready has been very valuable but adding accounting software to this product would complete it as a ERP system. We really love using this system, but because of our business needs we need a payroll and timekeeping system that is fully integrated with an accounting system. We are forced to transition to another ERP even though Workforce Ready is by far the better product.

Review Source

TB

Travis B.  
Engineering Manager  
Oil & Energy  
Used the software for: 2+ years

### "A non-admin user's prospective of Kronos "

February 22, 2019

4.0

Pros

The software is full featured, and its seems to be able to handle any and all workforce related situations that you can throw at it.

Cons

It doesn't feel intuitive. While it is full featured, there is a learning curve to figure out where those features are and how to properly utilize them. After getting used to the interface, its fairly straight-forward to use.

Review Source

AS

Alicia S.  
Scheduling supervisor  
Food Production  
Used the software for: 6-12 months

### "Ok "

August 9, 2019

3.0

Pros

All in one. Easy to open kronos Easy to open

Cons

Too much having to look up information. Lack of ease on reports

Review Source

JW

Jessica W.  
Payroll Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Kronos Customer"

April 2, 2019

5.0

Pros

I love how customizable Kronos is. No single profile is the same as the next.

Cons

Its very complex and can sometimes be confusing to make large company wide changes.

Review Source

HW

Heather W.  
Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Kronos is a fantastic tool for timekeeping."

March 1, 2017

4.0

Pros

I like that you are able to capture data in real time. This product makes timekeeping more efficient and effective for payroll and reporting. The customer service we've received has been amazing. I've been able to have many things customized to our policies and have utilized the teams help to make many changes.

Cons

While the customer service has been great, there have been a few functions that Kronos could not perform for us. We've adapted the best way that we could though and things are running smoothly.

Review Source

BT

Brian T.  
Ops Admin Assistant  
Retail  
Used the software for: 2+ years

### "I like it!"

February 12, 2019

3.0

Pros

It's very easy to make changes on a massive scaled without having to view each employee

Cons

It can be very "clunky". I'm surprised after all these years, it still take a long time for reports to load.

Review Source

sS

sahirah S.  
work at home unlicensed insurance agent customer service  
Consumer Services  
Used the software for: 6-12 months

### "best work at home software"

June 26, 2019

5.0

Pros

the best thing i like about the software it was easy to use you could clock in at out using this software right from your computer in one click it make time keep easy.

Cons

sometime it would go down you weren't able to clock in that was very important especially for work at home employee you would be late for work .

Review Source

JB

Jason B.  
Valet Attendant  
Gambling & Casinos  
Used the software for: 6-12 months

### "Complete HR management at your fingertips!"

January 14, 2020

5.0

Kronos suits medium-large scale companies looking for top-notch organization and communication platform.

Pros

Kronos enables managers and employees a virtual workplace to easily notify, share, and update information via phone applications and website accessibility.

Cons

The company nickname/access code is difficult to memorize and cannot be saved.

Review Source

HH

Heather H.  
Employee Benefits Specialist  
  
Used the software for: 2+ years

### "Kronos has been helpful"

April 4, 2018

5.0

Pros

easy to use and understand. I have been able to fix any issues the employees have had. You just have too pay attention to what Kronos is telling you.

Cons

i wish the reports were a little more user friendly and open. You can only use the headings that they provide.

Review Source

Response from UKG

April 10, 2018

Hello Heather, Thank you for your review of Workforce Ready! It is great to hear that our products have been intuitive, and that fixing employee issues has been a smooth process. We also appreciate your feedback regarding our reporting feature, and will be sure to notify the appropriate teams. If you have any further thoughts or feedback, please reach out to me at Jessica.bilafer@kronos.com. Thanks again! Jesse

JB

Jared B.  
Tech  
Utilities  
Used the software for: 6-12 months

### "Decent App"

December 19, 2019

4.0

More good than bad. Scheduling time off without talking to anyone is the best.

Pros

Nice to have the convenience of clocking into work from the phone and also scheduling time off is great!

Cons

Runs kinda slow it seems and you have to change your password quite often. I get it’s a security thing but hard to come up with so many passwords.

Review Source

MP

Mary P.  
Physician assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Kronos"

October 9, 2020

5.0

Overal, I am very happy with the product. Minor inconveniences, but in general happy with its us

Pros

I like that there is a companion application For employees to use when not at work. Makes tracking, hours, salary, benefits easy

Cons

Some sections are difficult to find and you need to hunt through several links to try to get to your end goal

Review Source

CY

Caity Y.  
Operations Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "Streamlining how we function as an organization. "

September 14, 2018

4.0

Pros

I like the ease of keeping all of our important HR files in one system. We especially like the idea of having all of our employee files, benefits, performance reviews, etc. all easily track able.

Cons

Not an updated look and feel to the product. I think that this product could easily have different functions that could make this platform easy to use.

Review Source

KE

KAREN E.  
HUMAN RESOURCE ADMINISTRATOR  
Food & Beverages  
Used the software for: 1-2 years

### "The product has saved our company valuable time and money for timekeeping."

November 17, 2017

4.0

Pros

Scheduling and processing of time cards. This has worked very well for our company, keeping people honest and accountable with their schedules set up.

Cons

The back button doesn't work with all the fields that are available. Also that it times out to quickly requiring another login. This drives me crazy because I can't just jump in and out quickly.

Review Source

HS

Heidi S.  
administrative assistant  
Chemicals  
Used the software for: 1-2 years

### "user"

August 12, 2019

4.0

Pros

The product is very easy to use and to train people to use it.

Cons

Seems like it is always updating at the wrong time - when people are all trying to punch in.

Review Source

MG

Maureen G.  
Laboratory Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Time Management Pro"

October 6, 2018

4.0

Overall, a very positive experience. We are able to manage time, scheduling, absences and tarries easily.

Pros

Ability to run a variety of pertinent reports to manage them keeping.

Cons

Sometimes slow and glitchy, can freeze up.

Review Source

Chezaree B.  
Blogger  
Writing and Editing  
Used the software for: Less than 6 months

### "Former User"

January 9, 2020

5.0

It was easy to use. With a certain set of instructions, the user wouldn’t encounter a lot of problems

Pros

It was great for me to check my schedule when I worked at Kohl’s. It was easy to use.

Cons

It’s easier to on a PC or a MAC than it is on a cell phone. The Kronos app is very convenient, though.

Review Source

JV

Jeremy V.  
Development Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Easy to use for Employees"

December 3, 2019

5.0

This helps me to keep track of my time-off and sick days without having to bother anyone. Requesting time off is easy and simple and minimizes any need for me to un-necessarily bother my supervisor.

Pros

This software is extremely easy to use as a employee. I am easily able to see how much time off I have accrued as well as my sick days. Requesting to use time off is simple and allows me to include the reason without having to go in an talk to my supervisor every time I need off.

Cons

It does not have a very appealing interface. There are also a lot of tabs and options that I do not know what they do. It would be helpful to have an icon to hover over that explains what each tab or selection is.

Review Source

BT

Brian T.  
Controller  
Construction  
Used the software for: 1-2 years

### "Good enough I suppose"

October 3, 2018

3.0

Pros

it automates payroll and generally is up to date and takes away about 75% of what I was hoping they would do

Cons

Takes a lot of attention to manage and up keep. Customer support is hard to get in contact with, they refer you to their help libraries and on line posts 99% of the time. They can take weeks to resolve what should be simple issues.

Review Source

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