# Page 5 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is UKG Ready the right Time Clock solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

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UKG Ready

4.2 (983)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 3rd, 2026

# Page 5 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 101-125 of 983 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CJ

Celestine J.  
HR Generalist  
Automotive  
Used the software for: 1-2 years

### "Good Experience"

November 8, 2024

3.0

Pros

How easy it is to post on multiple job boards at once, which saves time.

Cons

You need to go to the job post to specifically find candidates, rather than the general search bottom.

Review Source

BP

Brandon P.  
Warehouse associate  
Import and Export  
Used the software for: Less than 6 months

### "B+ UKG Ready"

March 7, 2025

4.0

Honestly it works good. It gets the job done

Pros

Lets you see your times better and easier

Cons

Need to take less time logging on. Its takes to long

Review Source

SG

Shaquola G.  
ASM  
Retail  
Used the software for: 2+ years

### "UKGood!!!!"

August 26, 2024

5.0

It’s good. Easy to use and if I need any extra help the support is amazing

Pros

We have tons of help when we are stuck in a spot where we need help

Cons

When the computer time out you have to start over

Review Source

KW

Kelly W.  
Porter  
Facilities Services  
Used the software for: 1-2 years

### "UKG READY rocks!!!!"

October 3, 2024

5.0

It has been very easy and organized. A lot better than other apps that I've had to use in the past.

Pros

It is very convenient to use. It has all the information that I need at the tip of my fingers. I highly recommend it.

Cons

Honestly I cannot think of anything at the moment. I really have not had any issues at all with this.

Review Source

MS

Melissa S.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "UKG Ready is easy to use!"

August 30, 2024

5.0

Pros

UKG Ready is very easy to use and can be personalized to your Employer

Cons

I really can’t think of anything. I have been using it now for 2 years and I love it.

Review Source

FM

Faraz M.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "UKG Review"

October 4, 2024

4.0

I like that UKG offers different services including clock in and timesheet. I dislike that when I punch in or out, it does not say that I am punched in or out. Something as simple as "You are punched in" or "You are punched out" would be soooooo helpful.

Pros

I like that UKG offers different services including clock in and timesheet.

Cons

I dislike that when I punch in or out, it does not say that I am punched in or out. Something as simple as "You are punched in" or "You are punched out" would be soooooo helpful.

Review Source

PD

Presley D.  
Phlebotomist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good product "

August 6, 2024

4.0

When I was able to access this software on my phone, it worked great. Unfortunately, I had a problem getting to log in the app when I had to update my phone number. For months, I was unable to use because it had my old phone number for verification of my account. There wasn’t any way for me to update it within the UKG application. I had changed my phone number in my work account, workday, etc. and it still showed my old number in UKG. Besides that, the product is really good when you are able to log in.

Pros

All the features available instead of just only scheduling.

Cons

Not being able to view all shifts scheduled on a certain day.

Review Source

CP

Christian P.  
Substitute Teacher  
Education Management  
Used the software for: Less than 6 months

### "Experience "

December 13, 2024

3.0

Worked for a teaching position but everything was labeled weird like I worked in healthcare

Pros

Simple layout to understand. Well organized concept

Cons

Lot of lagging or several pages to log into

Review Source

MH

Mike H.  
Financial Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Minimal yet Efficient"

September 10, 2024

5.0

I am satisfied with UKG Ready and the KRONOS application for timestamps.

Pros

How easily I can see my time stamps and how the information displayed can be adjusted by time frame.

Cons

My login does not save, but that could be my own browser settings.

Review Source

JB

John B.  
Security Ambassador  
Hospital & Health Care  
Used the software for: 6-12 months

### "The Standard in Time management"

September 3, 2024

5.0

Great overall experience, my go to for scheduling and time off requests

Pros

Ease of use, very clear and concise. I use it frequently

Cons

The only con so far was That i didn't use it sooner

Review Source

KL

Kenisha L.  
Customer service  
Hospitality  
Used the software for: Less than 6 months

### "Great HR tool "

October 6, 2024

5.0

Great absence tracking and performance.

Pros

Hr, payroll and talent management. User friendly.

Cons

Customer service ,system glitches and complex configuration.

Review Source

LE

Lincoln E.  
Communications Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Reliable to use"

November 5, 2024

4.0

Pros

Pretty straightforward to use, and has the base of what I need to preform my job function well.

Cons

The interface can feel a little outdated and isn’t super intuitive.

Review Source

GR

Graeme R.  
Senior Systems Administrator  
Machinery  
Used the software for: 1-2 years

### "Good product, room for improvement"

July 4, 2024

5.0

Pros

Desktop web access is great, full features works really well

Cons

Mobile web access, not so great. Sections of screen not visible and could use improvement,

Review Source

IK

Ian K.  
Cook  
Food & Beverages  
Used the software for: 6-12 months

### "Ukg generic but quality "

August 26, 2024

4.0

Better than some other applications, i didnt mind it

Pros

Fairly streamlined, and pretty easy to get through.

Cons

Hard to compare note between pages, load kind of slowly

Review Source

AS

Aaron S.  
Sr. Director Organizational Culture  
Banking  
Used the software for: 1-2 years

### "Worst company to deal with"

May 24, 2024

1.0

Although there is nothing redeeming about the UKG Ready platform, the customer service and technical help are the worst parts of the experience. If you need help with any given issue, there is no way to get help from someone by calling or emailing, all you can do is create a service request ticket and you may get a call back within a few days. Often times, rather than help you they tell you to visit their Community site and tell you to scour through hundreds of threads to find the help you need from other users. The implementation process was a nightmare and many of the functions we needed implemented were not completed or they were left half-done. After using the platform for a year we offered to pay UKG additional fees to implement two specific functions we desperately needed (onboarding and recruiting). I followed up with our account manager on a weekly basis asking for a quote, she consistently gave me the run-around, stating she was working with her sales team on it. After two months, she finally provided a quote, but not what for I asked, rather, it was a quote for UKG to do a complete analysis of their platform to determine what we need. Upon making a change to one of our vendors it was necessary to create a new file feed with UKG. It took UKG 30 days to respond to our request for a new file feed. Once we were finally assigned a project manager he stated that we can expect it to take 5 business for him to respond to any calls or emails during the process. These are just a few examples of the horror it is to deal with UKG. They are the worst company I have ever had the displeasure of working with. We have been used as references for UKG and we have told each company to run away as fast as they can and we will continue to do so.

Pros

There are no positive things to say about UKG.

Cons

Please refer to the overall experience summary for details on our experience with UKG.

Alternatives considered

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Reason for choosing UKG Ready

Their sales team were very good liars and were exceptional at misrepresenting what UKG was capable of and how poor their support would be after the contract was signed.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Our company went through a merger and with the new logistics ADP was not able to support us.

Review Source

JB

Jeffrey B.  
Owner  
Consumer Goods  
Used the software for: I used a free trial

### "Ukg and me"

November 19, 2024

4.0

Ummm it's setup so that you finish your task quickly

Pros

The design of the app itself was a good ideal

Cons

Not to much to say negative about it....

Review Source

CA

Colin-James A.  
Apprentice  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Good HR system."

June 13, 2024

4.0

Overall Pretty good system to use some faults here and there but they are easy to work around.

Pros

The thing i liked the most about this system is how easy it to use day to day within seconds i can book off holiday right from my sofa.

Cons

I don't like the use of Face ID. It's very much faulty because even if you have a little extra light it has a bit of a moment and takes about 15 attempts to use

Review Source

CB

Christopher B.  
pickup  
Supermarkets  
Used the software for: 6-12 months

### "One Stop Shop"

June 30, 2024

5.0

Easy and pretty much self-explanatory with finding hours worked and future schedules for work.

Pros

The one stop shop with having everything in one place. ease of navigation. easy tracking hours

Cons

sometimes it can be rather hard to login

Review Source

TD

TONYA D.  
Director of Radiology  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "UKG Ready Review"

June 11, 2024

5.0

Pros

I like that I can go to one place and see so much information about our facility. I can see performance reviews, HR incidents, payroll, scheduling etc. It is easy to use and easy to navigate

Cons

I have some trouble with the reports. It might be something that is turned off for me specifically, but I wish I could see reports easier.

Review Source

AG

Asnath G.  
Assistant Projects Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "A Sensational and Productive Human Resources Management Solution."

May 12, 2024

5.0

It is a convenient solution for talent acquisition and management.It is a reliable platform for employees compensation management.

Pros

It is simple to administer and manage employees benefits with UKG Ready.It is simple to generate employees payroll with this tool.It is simple to to measure and manage employees work performance with this tool.It is reliable tool for employees work scheduling.

Cons

I haven't experienced anything that is challenging with UKG Ready.

Review Source

VW

Velzie W.  
Patient Service Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "UKG Ready Review "

May 15, 2024

5.0

Pros

How easy it is to use the Time Management feature.

Cons

How it logs you out after what I think is a short amount of time.

Review Source

SF

Shalonda F.  
Sales Associates  
Consumer Goods  
Used the software for: 6-12 months

### "UKG Review"

May 13, 2024

3.0

Pros

The fact that they have an app to use on our phones.

Cons

The many attempts it would take to log in.

Review Source

Chandan C.  
Associate Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "UKG- a very capable tool for all your talent needs "

May 3, 2024

4.0

Pros

1\. Excellent interfaces 2. Modern designed dashboard 3. Helpful team

Cons

1\. A bit pricy 2. Not very mobile friendly 3. API integration is not smooth

Review Source

JR

John R.  
Corporate Director of Human Resources  
Hospitality  
Used the software for: 2+ years

### "Like Having A 24/7 Employee Who Never Calls In Sick"

November 7, 2023

5.0

My experience has been phenomenal. I have a wonderful working relationship with a number of team members and have even gotten to speak 1 on 1 with the \[sensitive content hidden\] of the Company. I have not seen any other major company where the \[sensitive content hidden\] is that available AND willing to talk to you,

Pros

UKG Ready is a highly customizable solution. Like a buffet, you can take a little of this and a little of that to get the features and functions you most want or need. The system is also highly scalable and expandable. We have added on more features over the years and it is a seamless integration with existing data when adding on. The support team is Best In Class. I feel like I have my own support team when I have a question or I have broken something because I didn't read some of the support tools available. This support team is assigned to your company so you always know who you will be working with.

Cons

I have nothing negative to say about UKG Ready. It is a powerful tool which works for you 24/7/365.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing UKG Ready

Ready seemed to have all of the features we were looking for and the support to back it up.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Cost and support was slipping. It made sense to do an RFP and we ended up with UKG Ready.

Review Source

SD

Shawntel D.  
Authorization Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Wonderful for company use!"

May 6, 2024

5.0

Love this app and will recommend it to other companies.

Pros

It is simple to use and very easy to access.

Cons

When have to fix an error in your time, it can be a little difficult.

Review Source

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