# Page 8 | UKG Ready Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is UKG Ready the right Time Clock solution for you? Explore 983 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198579/UKG-Ready/reviews

---

UKG Ready

4.2 (983)

[View alternatives](https://www.capterra.com/p/198579/UKG-Ready/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 3rd, 2026

# Page 8 - Reviews of UKG Ready

## Showing most helpful reviews

Showing 176-200 of 983 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CT

Caralyn T.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "All employee information is in one place"

December 11, 2020

4.0

A great product that is easily able to support a company as it fluctuates in both size and independence.

Pros

It's extremely helpful to have one place that supports the employee from onboarding to off-boarding. Reports are extremely customizable allowing us to provide data upon request quickly. Support staff always very friendly.

Cons

Lay out is not very compact and has a lot of white/blank space causing the user to need to scroll left/right/up/down frequently.

Alternatives considered

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Reason for choosing UKG Ready

Cost, local support, product's experience in the industry and customization options

Review Source

LR

Lisa R.  
HR/IT Technology Specialist  
Retail  
Used the software for: 6-12 months

### "Solid HRIS, but some updates/improvements needed for some features."

March 1, 2017

4.0

Kronos is committed to improving WFR and we already see the improvements made since we went live. There were some bumps at the beginning, but Kronos is a company that listens to their clients and helps in anyway they can. Although, the system is still a work in progress, we are in a much better place then we were before Kronos and are happy to have the system in place.

Pros

1\. All in one product that including ATS, HR, payroll, benefits, ACA and reporting. 2. One system, one number for customer support, one community (great customer portal), one company you are working with. 3. Employee Self Service is great! You can grant as much or as little access as you would like to complete actions, access data, benefit enrollment, etc. 4. Kronos Team willingness to set up the system the way you need to in order to accomplish business needs.

Cons

1\. The system is very particular in the way you set up. Ensure you have a good application consultant that understands what your company needs and how they will set this up in your environment. Also, if you chose to bring WFC into the mix, you are dealing with two systems and not one and there is a whole other level of set up you need to consider. 2. No development site. Everything is conducted in live site. 3. Recruitment and onboarding (checklists in general) need to be more flexible. Kronos is working on this and is on road map. We look forward to some improvements. 4. Training in product and training material needs some more work. There is a noticeable difference in training presentation vs. other products (i.e. WFC learning portal vs. WFR offerings). Also, you really will need someone dedicated to learn and understand WFR, as it is very layered. 5. There is not current API offerings, only flat files every 15 minutes can come out of WFR. Kronos is working on adding this capability in near future.

Review Source

CJ

Caleb J.  
Programmer/Reports Analyst  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Kronos - an excellent HCM software"

November 7, 2018

4.0

We were tasked with the challenge of payroll management, accrual management just to name a few. These problems were all resolved by employing Kronos Workforce Ready as our central point of data storage and data management.

Pros

Kronos Workforce Ready is one of the best HCM software on the market in this category and does a pretty good job of managing data. It has a large set of very useful reports available to be exported in the most popular formats, has the option to customize reports to suite your needs and also you can schedule your reports to be sent or delivered to and email address at your convenience which really cuts out a lot of the manual labor. It has a well thought tru time-sheet feature and which allows easy management of all employees hours per day per week. The recruitment features are an excellent asset as it allows applicants to create a profile while applying in which makes hiring the applicant a breeze with the click a a button. Overall, the Payroll Management, Recruitment Management and Employee Management features are top notch just to name a few and I would recommend Kronos to any medium to large company.

Cons

The feature I like least about Kronos Workforce Ready is the manual accrual management feature available . You are tasked with real manual work whenever it comes to uploading hours for employees as there is currently no mass edit option available to apply hours across the board to all selected employees, instead you must load all selected employees into the bucket and scroll through them one by one and apply the credit and whatever other in formations are required to be filled in.

Review Source

JEFF K.  
Bartender  
Hospitality  
Used the software for: 1-2 years

### "Kronos for Workplace Scheduling "

March 6, 2020

5.0

My regular work for the last year or so has recorded my hours and wages via clocking in with my badge on the Kronos system. I have learned to utilize it for all I can. I see my previous work info before payroll is done and can view future schedules and current numbers and earnings. I work for a terrific and large company and Kronos has been a decent timecard tool.

Pros

I have had a regular job that uses this system to clock in and clock out employees.But the device has so much more that allows us to see specifics-specifics related to current pay periods, previous and future. I can see my schedule on the little box and it's really a simplified tool.

Cons

I am on the fence on dislikes. My biggest is likely just what happens but I have had times that I did clock in and it did strange things.An example was an evening that meal break button led to clocking out for the shift.Random but troublesome because our version is not designed to allow management to alter or adjust our needs or problems directly through the system. Qe have to use a paper log for HR or Payroll. So smooth yet missing an easy touch.

Review Source

Camilo C.  
Talent Acquisition Specialist  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Best ally for recuitment process."

June 3, 2022

5.0

One of the benefit of use UKG is the organization of the applicants on different stages, the information they got, the interface is so easy to understand.

Pros

How easy is to use, the explanation of all the stages, the commitment with the applicant, the interface.

Cons

Sometimes the website is down and that affect the operation.

Review Source

PH

Penny H.  
Total Rewards Manager  
Retail  
Used the software for: 2+ years

### "Ease of Going Paperless"

March 10, 2017

4.0

Kronos Workforce Ready has lead us in the direction we have been wanting to go with reducing the amount of paper we process in HR and Payroll daily and allowed us to have more efficient, instant communication with our employees. We are utilizing the Onboarding process. We allow employees to make demographic changes and view their payroll data, such as pay statements, as a self-service option. We are beginning the benefits enrollment which will automatically add the payroll deductions to payroll. Our payroll processing has been reduced from 3 days to 1 day. Chasing down lost paperwork that was sent through the mail is no longer an issue. We have recently completed the integration with Workforce Central's Timekeeper.

Pros

Kronos has taken us to the next level in service that we were looking for. It is very easy to use for creating your own reports and importing data. We couldn't be more pleased with how they helped us work through our custom profit sharing allocation.

Cons

There are often updates that we are waiting for to continue what we would like to accomplish with the Kronos software. Although it automates several of our paper process and gave us efficiencies, there are now processes that we need to track manually and audit by hand. The third party tax software is more time-consuming than before. We were breaking ground with integrating the Workforce Central Timekeeper with Workforce Ready. We chose Workforce Central over Workforce Ready Time Labor Management due to the complexity of our work force. If you can use one system, I would recommend Workforce Ready.

Review Source

TN

Teresa N.  
Payroll Specialist  
Medical Practice  
Used the software for: 2+ years

### "Kronos Workforce Ready is the best timekeeping system I have ever used"

August 22, 2017

5.0

Not only is the payroll system a well oiled machine, the HR module turned out to be better than we could have hoped for or expect. So much of the manual tasks that either Payroll or HR would perform are now automated. Kronos has really been a blessing and the price for a product of this quality is incomparable to other products on the market (which were thoroughly researched before deciding on Kronos).

Pros

My duties have come down to literally pushing a few buttons to generate a bi-weekly payroll for 200 hospital workers. The reporting functions are endless, in addition to the already prepared reports within the system, it is extremely easy to build your own and have the exact information you want to see on a report. I am able to do the quarterly reports in about 10 minutes (including submission to the various entities). The customer support is phenomenal. If you've ever had tech support that the rep didn't really understand the problem or their job and tried to correct your system only to find it become even worse, you will really appreciate Kronos support. I have yet to be let down, they are very personable, intelligent and an expert in the field to which your question is based. I really can't say enough wonderful things about Kronos functionality and support.

Review Source

Response from UKG

September 7, 2017

Hi Teresa, We want to thank you for your thoughtful review highlighting the product and our Support team! It’s so great to hear that Workforce Ready has made your day-to-day duties much easier and less time and labor intensive. Thank you for being our customer, Amy Fafard

CK

Cassie K.  
HR Coordinator  
Food Production  
Used the software for: 6-12 months

### "Functional"

January 16, 2024

3.0

It has been difficult. Simple things I could do in other payroll management systems usually end up needing me to submit a ticket for assistance.

Pros

The cost for UKG is better than most HRIS and payroll management companies

Cons

It is so hard to make changes, from admin right to setting up the different areas for payroll deductions, benefits, etc. It needs to be streamlined for friendliness.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The previous HR person said it would save money.

Review Source

RR

Raquel R.  
Senior Payroll Specialist  
Higher Education  
Used the software for: 2+ years

### " Workforce Time Entry Review"

August 15, 2023

5.0

Our experience has been very positive. We receive the help that we need when needed. I love the system (Workforce Time Entry) especially no more with the recent upgrades.

Pros

I love everything about UKG. The product and the employees.

Cons

I have nothing negative to say. We have had a very positive and streamlined process with our implementation. We needed the service so fast and UKG made it happen. I am very thankful for this.

Switched from

[Ellucian Student](https://www.capterra.com/p/171158/Banner-Finance/)

Ellucian does not accommodate California employees when it comes to the laws and policies pertaining to the web time entry for our employees.

Review Source

JM

Jonathan M.  
I.T. Manager  
Automotive  
Used the software for: 2+ years

### "Easy to use bundle"

August 23, 2019

5.0

The ease of use with the finger reader and software has been a great benefit. We are an auto dealership with sales and technicians, the ease of use is a great benefit to people not tech savvy. So easy to use software and hardware is paramount for us.

Pros

The software is easy to keep track of clocking and clocking out, vacation and sick days. The finger reader is also convenient and very easy, Just put your finger in the reader and ding! Your clocked in or out.

Cons

I have not experienced any Cons, the software always works and if I need to call support, they are quick to respond and resolve my issue.

Reason for choosing UKG Ready

Software ease of use and the convenience of the finger reader device. The software is a wonderful way to view Vacation days, Sick days, Worked Hours, Holidays, Pay Check Stubs and submit requests to management. It has reduced paperwork and loss of paperwork to management. It's an organized system to communicate with the management for time off and print out any information needed quickly. Example, an employee needed paycheck stubs to purchase a house and was able to print them immediately without delay.

Review Source

Derek N.  
Supervisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Time Corrections "

December 17, 2019

4.0

As a mid level manager I still have not used Kronos to its full capacity, in the future at my company I will be trained on how to use it further. From what I do use it for now it is a fairly easy program to use. I look forward to more training and using it for more.

Pros

Pulls up easily with internet access to punch in and out. As far as making time card corrections it is a fairly easy process once you have taken the training and have done a few corrections. Without taking the training or being trained by someone, I would not attempt to do any time corrections for employees

Cons

The way the hours are shown on the earnings time card are misleading at least for the company I work for, if you are one that likes to calculate what you would be making this may be difficult. Functions a bit slow, seems as if it is the actual program and not the internet speed.

Review Source

SN

Stephen N.  
Maintenance Admin Assitant  
Hospitality  
Used the software for: 2+ years

### "Kronos aims to be the one-stop-shop for your HRIS solution."

September 8, 2018

4.0

Overall great product. It's the way we get paid, and the taxes are all right. I attended the payroll class and they have solutions for living in all different counties in Pennsylvania with their thousands of local taxes. Say 95/100 things go right, the 5 things feel bad, but you forget how much work it makes to make anything right. It often takes one thing to make a program go awry.

Pros

Many modules and what they don't do well they are investing on to make it more of a one-stop shop. Most of the users in the company can use this fairly easily. The setup on the back end is comprehensive. The reporting is good and easy to use, but you can't change the width of columns on the screen and some columns are missing. The support staff takes tickets and work with you over the phone and share screens with you so reporting issues is a breeze. I've been invited to a subgroup for development for a certain feature and it's great to get some eyes on the product before release so i can prepare some training materials for my company.

Cons

I mentioned reporting issues is a breeze. The wording I get back fairly often is "working as intended." It's easy for me to say a certain feature may not make sense but for another company it may make lots of sense. I wish there was just a little bit more of product testing for major features. Global Support is very polite and they will operate for your timezone even though most of their support staff are on the east coast.

Review Source

Lara T.  
Senior News Assistant, Reader Center  
Newspapers  
Used the software for: 2+ years

### "Not the most user-friendly time management system"

December 24, 2019

3.0

My experience with Kronos has been somewhat frustrating. While I like keeping track of time and attendance using software, I wish this one were more user friendly.

Pros

My company has used Kronos for a long time for keeping track of time and attendance. Having this digital system eliminates a lot of human errors in processing our hours worked and time off, and it generally makes the process of entering hours relatively smooth.

Cons

I've never found the software to be easy or intuitive to work with and often have to ask our HR department questions about how to use it properly. I've had issues keeping track of my time off and banked holidays, and figuring out my correct count has sometimes taken a lot of effort.

Review Source

Response from UKG

January 7, 2020

Greetings Lara, Thanks so much for taking the time to review Workforce Ready. It's great to hear that the product eliminates a lot of human errors in processing your hours worked and time off, and how it generally makes the process of entering hours relatively smooth. When it comes to the software ease of use - please feel free to contact me at Alaina.Froton@kronos.com to discuss your issues further. I can also help provide you with some resources that may help with some of your issues. Thank you again for your review. Alaina Froton Customer Marketing Specialist

JK

Jothika K.  
RPA Developer  
Information Technology and Services  
Used the software for: 2+ years

### "UKG Ready - Timesheet Tracker"

May 9, 2023

4.0

Overall, it is a good tool for tracking employees in all types of organizations.

Pros

UKG Ready is a user-friendly interface. Through this, we can do Payroll processing, managing records, Scheduling, Reporting, etc.In this tool, we can easily access our Timestamp, Request time-off, Tracking work and absence records.

Cons

It requires approval from the manager for Time off. Maintaining a timesheet is difficult, especially in overtime period.

Review Source

KJ

Kondal J.  
System Engineer  
Computer Software  
Used the software for: 2+ years

### "UKG Ready - Track your time"

May 12, 2023

5.0

It provides good quality support and flexibility. Viewing leave balance details and reminders via email notifications is awesome.

Pros

UKG Ready is user-friendly and easy-to-use software.Management of the time tracking feature is incredible in this tool. We can easily access punch-in and punch-out times.We can track our scheduling and calendar based on our needs.

Cons

This tool has some limitations in viewing some features.Not great for viewing layouts.

Review Source

JY

Jana Y.  
Accounting Specialist  
Mental Health Care  
Used the software for: 2+ years

### "Kronos"

January 21, 2020

5.0

Overall I have had a great experience with Kronos. I love the learning feature. I have only had issues with the new interface.

Pros

I love the ease of clocking in and out. The phone app is great especially with being able to clock in or out even when you are off line. Love the tracking feature also for the phone app. I also like the reporting module. It is very versatile and I can make reports for individuals exact likes, wants and needs.

Cons

I do not like the new interface at all. It takes longer to get to everything. I feel like I have at least 2 to 3 more clicks of the mouse to get anywhere I need to go. Also the time card seems more messy and harder for the employees to read.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing UKG Ready

The size and capabilities that were offered

Review Source

VR

Verified Reviewer  
occupational therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos definitely belongs at the top of the list for managing workplace payroll and HR tasks"

August 8, 2019

5.0

I have found that working three prn medical jobs that all relied on Kronos never gave me any difficulty with managing my time sheets nor my access to various documents or tax forms. When I switched to full time and was educating people I was training, the new hires took very quickly to the process of working with it. Overall I prefer this system to any other I have worked with.

Pros

Employees find it very simple to engage with and take control of their own paperwork and needs. The system also assists HR with managing complex data for high volume companies while still feeling appropriate for use with small ones. When employees have two jobs that both utilize Kronos, the platform is able to distinguish the two separate companies and maintain unique log ins for both.

Cons

The only real downside is that it interfacing with the timekeeping system at the job site so if a punch gets missed on the last day of the pay period, the employee has to interact with HR in order to correct the discrepancy. Some employees are not good with that skill and HR has to backtrack from the report Kronos generates. This is really not the fault of the software though but rather an issue with the employees.

Review Source

VR

Verified Reviewer  
CFO  
Mining & Metals  
Used the software for: 1-2 years

### "Warning - 2 Years in and still no working product!"

February 26, 2024

1.0

Pros

NOTHING! Hard to say what works best when nothing works at all.

Cons

The contact and implementation team. We have had to pull the pin and give up on implementing Kronos as we have spent tens of thousands of $ and hundred and hundreds of hours trying to get the system up and running and have gotten no where.

Review Source

VR

Verified Reviewer  
Anesthesia Department  
Hospital & Health Care  
Used the software for: 2+ years

### "Kronos for timekeeping"

February 24, 2019

5.0

Pros

We use kronos at the hospital where I work. We use it to sign in and out. There is a different code for clocking in and clocking out for lunch. Sometimes I forget to clock in and out with kronos, so I just put my clock in and out time in the notebook at the charge desk and the person in charge of timekeeping manually enters my log in and out information. Everyone is aware of the earliest time that you can clock out without it showing that you clocked out early. For example, you can clock out at 4:58pm, and it still counts as clocking out at 5pm.

Cons

The phone that we use at my hospital however runs a little fast, so if my cellphone says 8am, the kronos phone already says 8:01, and clocking in late shows up and is frowned upon.

Review Source

DM

Doug M.  
Vice President  
Food & Beverages  
Used the software for: 1-2 years

### "I cannot recommend Kronos Workforce Ready to anyone"

July 13, 2016

1.0

Pros

I can't think of any attribute of the Workforce Ready product that I particularly like. My experience with Kronos is that they produce good time and attendance software, but I personally have not seen any evidence that they have any expertise producing HRIS software.

Cons

The Kronos Workforce Ready product reminds me of an old fashioned data processing program from 20 years ago. It is not at all user friendly or intuitive. I have used it daily for one year and still am frequently puzzled by the way it is organized (or disorganized). I spend significant time searching for the information I want. Incredibly, the turnover calculation function has not worked correctly for the two years my company has owned the Workforce Ready product. Kronos has known all this time that their turnover function is flawed, but I don't think it is corrected yet; it doesn't appear to be fixed to me. Producing reports from Workforce Ready is cumbersome. The user must pick the data elements for the report from very long lists of fields that truly appear to me to be in no logical order whatsoever. I know that sounds hard to believe, but if there is some logic to the lists of fields, I have yet to understand it. The training information provided by Kronos to teach the user to use Workforce Ready is mostly written documents rather than videos. I personally find videos easier to understand, but Kronos offers only a handful of them. There are many topics I would like to learn about that are not covered at all in any of Kronos' training materials.

Review Source

Response from UKG

August 12, 2016

Thank you for your review – I understand you have connected with your sales representative and we are actively working to resolve the issues that you shared with us. While we were disappointed to read about your experience we appreciate your honest feedback and look forward to resolving your issues. All the best, Holly Bouffard Workforce Ready Community Manager

PD

Paula D.  
Human Resources  
Hospital & Health Care  
Used the software for: 2+ years

### "UKG survey"

August 15, 2023

5.0

So far, we like it.

Pros

The product is easy to use. I need to get more training in HR functions though.

Cons

I would have to say there aren't many cons.

Reason for choosing UKG Ready

The training

Review Source

MH

Miriam H.  
Manager  
Financial Services  
Used the software for: 1-2 years

### "UKG Ready "

August 19, 2021

4.0

UKG Ready has made our processes more efficient. The flexibility is the biggest selling feature. We have been able to resolve alot of our clients concerns utilizing Ready.

Pros

The flexibility for custom reports. Payrolls are more efficient in processing than previous software packages we have used

Cons

Too many ways to get to the same feature. It can be confusing.

Review Source

VR

Verified Reviewer  
Executive Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Usable, but clunky"

September 16, 2019

4.0

It was a good option for us for a long time. It merged all our accounting data into our tax software without too much issue. We have now switched over to Kronos Workforce Dimensions.

Pros

I loved the way it was easy to track and project PTO. The time cards are easy to read and approve since they run top to bottom so you could see an entire 2 weeks on one page.

Cons

Pattern Templates are a pain in the rear. You have to dig through several menus and just "know" what option was going to move you to the next step. Some of these options, didn't seem like a logical progression. Technical support is a joke. I spent hours on the phone with people that should only have taken a few minutes because they have no clue what they are doing.

Review Source

PM

Paulette M.  
Deputy Executive Director - Finance Divison  
Utilities  
Used the software for: Less than 6 months

### "Implementation for small government utility"

March 10, 2017

4.0

Kronos is a great product, but it is a very complex system that requires experienced module leads for the build out and implementation of the product. We wasted four months with inexperienced module leads and had to start all over again from scratch. Once we had experienced module leads we made a lot of progress, but those leads still had very little time for us because they were assigned too many customers. We implemented HR, Timesheets and Payroll, which is a pretty complex implementation. If we had only implemented one of the modules, it would not have been as difficult.

Pros

Kronos has a number of features that work well for our business. We use a lot of work orders for our plant and we were able to import work orders each day and create a search for employees to find them in their timesheets. The integrated system works well once it is set up properly. We have eliminated a number of manual processes with this system. Reporting is very easy to use and our end users are very happy with their ability to create reports.

Cons

The biggest issue with Kronos is the virtual implementation and lack of time that the Kronos implementation team has for each customer. Kronos module leads have too many customers to support, so you only have a few hours of their time each week for the build out. If you have any complexity with your timesheets and payroll, you will need to have experienced module leads. Our implementation took twice as long as planned because we started with inexperienced leads.

Review Source

Response from UKG

April 20, 2017

Hello Paulette, Thank you for taking the time to share your experience with Workforce Ready. While we are always happy to hear what customers enjoy about the product, we are deeply invested in learning what we can improve. Your feedback on implementation is truly helpful and we are sorry that the process did not go as expected. I thought you would like to know that based on customer feedback we have recently restructured our onboarding process for new customers and have put a strong focus on improving internal training for the implementation team. All the best, Holly Bouffard Community Manager, Workforce Ready 978.947.5173 holly.bouffard@kronos.com

NT

Nishi T.  
Speech Language Pathologist  
Education Management  
Used the software for: 2+ years

### "A must-have for companies "

December 21, 2021

5.0

Overall, I still recommend it for employees and employers of big companies. It is secure and saves all important tax documents. Entering timesheets is a breeze. It is very user friendly and reliable.

Pros

The UKG ready is easy to use and I use it weekly on both my phone and computer. It helps me enter timesheets within minutes. Payroll tracking and tax information is essential. All the company benefits are listed in a central place. I can track my leave and vacation hours. It is also convenient that all company messages are delivered in UKG.

Cons

After entering timesheets and saving them, I am unable to edit further before submitting it. The company then has to re-open the timesheet for editing. Another inconvenience is the lack of fingerprint login feature on phones. I also found it inconvenient that the website password has to be changed every 60 days.

Review Source

Similar Products

Featured