--- title: "TeamViewer DEX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TeamViewer DEX Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/198596/Tachyon/" page_type: "product" language: "en" --- # TeamViewer DEX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TeamViewer DEX ## What is TeamViewer DEX? For enterprise IT organizations responsible for supporting distributed workforces and complex endpoint estates who need to reduce digital friction, improve employee productivity, and prevent disruptions before they escalate, TeamViewer DEX is a digital employee experience platform. Unlike reactive monitoring tools or fragmented endpoint solutions, TeamViewer DEX delivers real-time visibility, user-centric experience insights, automated remediation, and faster root-cause analysis through deep endpoint analytics, diagnostics, sentiment data, and scalable automation. ## What is TeamViewer DEX used for? [Observability](https://www.capterra.com/observability-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[CMDB](https://www.capterra.com/cmdb-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TeamViewer DEX?[Manage this product listing](https://www.g2.com/products/teamviewer-dex/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TeamViewer DEX 4.0 (2) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.9 (4,880) Value For Money 3.5 (2) Value For Money 4.8 (3,726) Customer Service 4.0 (2) Customer Service 4.7 (4,013) ## TeamViewer DEX alternatives [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about TeamViewer DEX Overview ### What company size and specific industries is TeamViewer DEX built for? TeamViewer DEX is designed for businesses in finance, healthcare, and other industries that need endpoint detection and response capabilities. It fits organizations of varying sizes that want support for security issue detection, configuration management, and related endpoint security tasks across regulated and general business environments. Features and Usability ### What are the key features of TeamViewer DEX? TeamViewer DEX offers asset tracking, inventory management, and endpoint management for device oversight, plus continuous monitoring and performance monitoring for system status. It also includes incident management, patch management, troubleshooting, and reporting/analytics to document issues, support maintenance, and track operational trends. Integrations ### Which third-party tools and platforms does TeamViewer DEX integrate with? TeamViewer DEX integrates with Jira, Microsoft Intune, Moveworks, and ServiceNow. These integrations cover IT service management, device management, and workflow automation, giving TeamViewer DEX connections to widely used enterprise tools for endpoint operations and support. Getting Started and Support ### What training and onboarding options does TeamViewer DEX offer? TeamViewer DEX provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars offer scheduled group presentations, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does TeamViewer DEX offer? TeamViewer DEX provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so support experience details such as response time, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 553 IT Management reviews Capterra data shows that buyers of Endpoint Detection and Response software rank the following features as their top priorities: - **Anomaly/Malware Detection** (**65%** of reviewers rated this feature as critical) - **Continuous Monitoring** (**50%**) - **Endpoint Management** (**48%**) TeamViewer DEX includes **Continuous Monitoring** and **Endpoint Management**, giving IT and security teams ongoing visibility into device activity and more control over endpoint health across the environment. However, it does not offer **Anomaly/Malware Detection**. By covering **Continuous Monitoring** and **Endpoint Management**, the product helps businesses track endpoint status in real time, maintain device oversight, and respond more consistently to operational issues, allowing teams to keep systems stable and better manage distributed endpoints. Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Continuous Monitoring Conduct tracking and assessment of application and device behavior without breaks or interruptions Endpoint Management Track status, assign actions, and control access to systems for devices within the organization Incident Management Manage and track all disruptions and incidents Inventory Management Track and manage inventory levels to maintain proper supply Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user TeamViewer DEX 10 features ### All Features - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patch Management: Install software updates and bug fixes remotely - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 3.5 (2) ### Starting price Free trial not available Value for money 3.5 (2) 3.5 Based on 2 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)[ Moveworks](https://www.capterra.com/p/206137/Moveworks-AI-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Corporate Lead Architecture & Planning ### "Cloudready is Ready" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 8, 2018 Pros Great program for monitoring your enterprise system. Cons Not a good program to use if you are not knowledgable about the cloud. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Morten J. Architect Construction ### "Exoprise a must have for monitoring Cloud Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2016 Implementing and using Exoprise is just as easy as one would expect from a modern Cloud service. Exoprise provides a clear and easy to understand overview of network performance to the most commonly available cloud services and is without a doubt a must have for Customers with Office 365. Pros Very easy to use and great for providing simple overviews of network performance - for the business people as well as the technical staff. Cons While the crowd sourced timing is an interesting perspective/feature it is not clear why your performance figures may differ from the crowd figures - it would be nice if Exoprise could provide some details into which part of the communication is taking longer (as crowd figures always shows better performance that what we are seeing). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.