--- title: "ConneXio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ConneXio Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/198603/Telesero/" page_type: "product" language: "en" --- # ConneXio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ConneXio ## What is ConneXio? Saves THOUSANDS... While everyone else advertises the best version of how and where to store customer information, we've saved the time and money - and we pass it on to you. Your all-in-one universal technology solution for your workplace, companies from 1 to 100,000 employees can enjoy the same crystal clear call quality on our PBX/IVR builder, Drag and Drop deal stage work flow automations in our CRM, our employee portal for HR/Admins/Owners that includes onboarding, offboarding, training, hiring, vacations, time management and so much more.... 30% less than you are paying now, GAURANTEEED. ## What is ConneXio used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ConneXio?[Manage this product listing](https://www.g2.com/products/connexio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ConneXio 5.0 (3) VS. [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (334) Value For Money 5.0 (3) Value For Money 4.7 (261) Customer Service 5.0 (3) Customer Service 4.8 (326) ## ConneXio alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) [4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190976/Dialpad-Sell/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) [View all alternatives](https://www.capterra.com/p/198603/Telesero/alternatives/) ## FAQs about ConneXio Overview ### What company size and specific industries is ConneXio built for? ConneXio is designed for companies that rely on phone calling, client prospecting, workforce management, or selling collectibles on eBay. It fits a wide range of business sizes, especially sales-driven and operations-focused teams that need a customized platform tailored to their specific workflows. Features and Usability ### What are the key features of ConneXio? ConneXio offers call center management, monitoring, and workforce management, plus voice recognition and IVR. It also includes auto-dialer, predictive, progressive, preview, and manual dialing, along with call routing, call recording, call queues, call scripting, CRM, reporting and analytics, access controls, and API support. Integrations ### Which third-party tools and platforms does ConneXio integrate with? ConneXio integrates with Shopify, Sticky.io, Zendesk Suite, and Zoho CRM. These catalog integrations cover commerce, subscription billing, support, and customer relationship management, giving ConneXio connections to four third-party platforms. Getting Started and Support ### What training and onboarding options does ConneXio offer? ConneXio provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does ConneXio offer? ConneXio provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep. These channels give users several ways to reach support for questions and issues, with direct live assistance available at any hour. ## Features AI summary Based on 3,851 Call Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) ConneXio supports all three of the features reviewers value most: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses coordinate daily call center operations, keep accurate records of customer interactions, and review agent performance in real time, allowing teams to improve service quality and handle calls more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Answering Machine Detection Screen and filter calls that get sent to voicemail inboxes/answering machines API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls ConneXio 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Answering Machine Detection: Screen and filter calls that get sent to voicemail inboxes/answering machines - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - FCC Compliance: Federal Communications Commission (FCC) compliance - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Integrations Management: Identify which applications need to exchange data and enable these data connections - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Manual Dialer: Agents choose who to call and when - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Power Dialer: System automatically dials the next number on the contact list after the previous call ends - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voice: Make and receive calls directly in the application. Track and record calls for analysis. - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Free Version Free Trial $0.00 It includes: - Personel Number - Omni-Channel Communitacion - Internal CRM - IVR Builder - Employee Portal - Call Recording - Integrations Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Sticky.io](https://www.capterra.com/p/154796/sticky-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OR Octavio R. Owner Online Media ### "Telesero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2020 Great Pros The pricing and easy use of interface. We found it great and efficient. Cons Nothing. Nothing really at all. It was easy to use Switched from [Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/) 2yrs ago Reasons for choosing ConneXio Price and easy use of interface Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mark B. Cfo Online Media ### "Telesero makes calling easy " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2020 They have been very easy to work with and nothing but professional the entire way Pros Very easy to use. Customer service is great. Able to customize a lot of things so you can Tailor it to your business. Cons No issues yet. Haven’t ran into any problems Switched from [Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/) [Five9](https://www.capterra.com/p/132405/Five9/) 2 years ago Alternatives considered [Ytel](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/) [Five9](https://www.capterra.com/p/132405/Five9/) Reasons for choosing ConneXio Very customizable at a good rate. Runs seamlessly day in and day out. Many other products have issues and updates and we haven’t ran into that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GK Gary K. Owner Online Media ### "Great team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2020 Great Pros Customer service and the great quality of the software itself! Cons There isn’t anything I haven’t liked if there was they fixed it so quickly I can’t recall. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.