# BoxHero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BoxHero the right Inventory Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198607/BoxHero/reviews --- BoxHero 4.8 (19) [View alternatives](https://www.capterra.com/p/198607/BoxHero/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Reviews of BoxHero Ease of use 4.8 Customer Service 4.6 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ikaika B. Owner Food & Beverages Used the software for: 2+ years ### "Great Tool and Easy to Use" October 25, 2025 5.0 Overall, BoxHero has proven to be an intuitive, reliable, and easy-to-train solution for our staff, and we look forward to continuing to use it as part of our operations. Pros Our team has had a very positive experience using BoxHero. The platform’s ability to manage multiple locations seamlessly has been particularly valuable, allowing us to switch between sites efficiently. We also appreciate the introduction of the consumption rate feature, which provides useful insights into our inventory trends. Cons That said, we would welcome additional guidance or customer support to help us fully leverage this feature for optimization. Review Source VR Verified Reviewer Maintenance Tech Entertainment Used the software for: 6-12 months ### "Easy, Simple and useful app." February 10, 2023 5.0 Pros It is very easy to use the app on your cellphone. It's not too complicated software as compared to others. Cons The pricing is not that great. I may switch to other software as box hero is increasing pricing. Alternatives considered [Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing BoxHero Easy to use and no scanner required or no special printer is required for a printing label Review Source Response from BGPworks February 14, 2023 Thank you so much for your great review and we are very glad to hear that you are enjoying our app! Our first priority as inventory management app developers is to make the app as easy as possible so that any first-timer could use it without a lengthy, complex onboarding process. We will continue to enhance our app so please feel free to give us feedback. We truly appreciate your business. Thank you! CT Casey T. Owner and operator Consumer Goods Used the software for: 6-12 months ### "Works fine, but has limited functionality" August 1, 2025 3.0 Pros Worked okay. I like how it let me print out barcodes to place on my inventory so that I could easily scan it in and out Cons I wish it had a way to keep track of recipes so that it could automatically remove items from my inventory as I used them Review Source JM Jenna M. Owner Apparel & Fashion Used the software for: I used a free trial ### "Excellent inventory software which helps manage materials and stock on hand well!" December 21, 2022 5.0 Best software find of 2022! Pros Excellent inventory software which helps manage materials and stock on hand well! I love that it has an android app, I love the low stock warning notifications, and excess stock. Great that I can upload a photo of the stock/material. I love that I can add my own categories of things. Cons None. I liked everything so far! :) I didn't find something I didn't like. Alternatives considered [Sortly](https://www.capterra.com/p/169199/Sortly-Pro/) Reason for choosing BoxHero Sortly app didn't even log in. So ditched it immediately. Review Source Response from BGPworks February 13, 2023 Thanks for the great review and very glad to hear that you are enjoying our app. We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you! CC Carine C. IT Project Management Information Technology and Services Used the software for: I used a free trial ### "BoxHero Review After Trial" December 8, 2023 5.0 Overall is good, i like the mobile app which very ease for use Pros The ease of engagement for stock in & stock out process. Mobile app feature support. Cons Dashboard can't customized, that will be good if the dashboard feature allow us to customize it. Alternatives considered [Sheetgo](https://www.capterra.com/p/275797/Sheetgo/) Reason for choosing BoxHero BoxHero is a system which ease of use from user perspective. Review Source GW Gavin W. Warehouse Manager Warehousing Used the software for: Less than 6 months ### "Awesome, best inventory app" August 6, 2025 5.0 Great, very easy userface to use. Compared to other inventory systems, box hero is SO much easier to use everyday. Pros Best inventory app for any business, the app is very easy to navigate and check things in and out of inventory Cons No complaints at all. Compared to other inventory systems box hero’s user face is seamless and anyone can understand how to use it. Review Source YJ Youngjae J. Owner Automotive Used the software for: 6-12 months ### "With BoxHero, inventory management is hassle-free." April 21, 2023 5.0 Overall, the Boxhero app is user-friendly and provides clear instructions on how to use it. One of its strengths is its user-friendly nature, which allows for easy adoption by anyone, and its intuitive design enables employees to grasp it quickly and with minimal effort. Also, the customer service is very responsive and provides friendly and timely assistance when addressing my inquiries. For store owners seeking a hassle-free and efficient inventory management solution, I highly recommend BoxHero. Pros I have a lot of auto body parts that need to keep track of stock in and out every day. They come from all different trading companies with all different kinds of barcodes and serial numbers. The first thing I like about the BoxHero app is that I can create my unique barcodes and print them to keep track of inventory. The unity of barcodes on products makes it easy to monitor the stock in and out. Also, I can access the stock history, even when I'm away from my shop, using a mobile app that seamlessly syncs with my PC. This way, I can conveniently manage the stock inflow and outflow from anywhere, and stay on top of my business on the go. Cons I am unable to print labels directly from the mobile app using the Bluetooth-connected printer. Upon inquiring about this feature with customer service, they informed me that it is currently on their development agenda and being considered for future updates. Reason for choosing BoxHero Despite offering similar features, BoxHero was more cost-effective than Fishbowl Inventory. Review Source DH Douglas H. Inventory specialist Farming Used the software for: 6-12 months ### "Box Hero for inventory control" February 11, 2023 4.0 It is convenient way to know what I have in the warehouse when I am in the store and running down on product and I am talking to a customer I can use it and know that I can go get for them. Pros I use this more for my warehouse so I know what is available to restock in our store and to keep my supervisor up to date when we need product. Cons Only one UPC can be put in for one product, I have some products with more than one UPC. Reason for choosing BoxHero The ease the app and the cost, it was affordable. Review Source Response from BGPworks February 13, 2023 Thanks for the great review. It is our strength that the app is mobile-friendly and cloud base so that you can get the real-time inventory status. We are glad to hear that you can use the app to check what is available in the warehouse rather than going to the actual place to check. We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you! aI affaan I. accountant Furniture Used the software for: I used a free trial ### "boxhero rocks " July 25, 2023 5.0 Pros each and every feature is best for my use. Cons just it is little expensive because we just want to do inventory accounting and for other we have another software that is tally. erp. Alternatives considered [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Review Source Response from BGPworks August 7, 2023 Thank you for your great review and feedback. We are glad to hear that the features are very helpful for your business. We will continue improving our product and service. Please feel free to reach out for any questions or concerns. We will do our best to assist you in every way. VR Verified Reviewer Owner Wholesale Used the software for: 2+ years ### "Solution for inventory " February 10, 2023 5.0 Good and easy to use Pros Simple and simple User interface, easy to get product quantity Cons Not in decimal , proof of entry are needed. Review Source Response from BGPworks February 13, 2023 Thanks for your review and we are glad to hear that the UI is simple and easy! Our mission is to make inventory management as easy as possible so that the business owners like yourself can focus on growing your business, not on petty inventory management.���� We will continue to enhance the app including your comment on adding the decimal input feature soon. Please feel free to reach out with your feedback anytime! Thank you! JN Jai N. manger Wholesale Used the software for: Less than 6 months ### "my box my hero" February 11, 2023 5.0 Immediate checking and telling my staff that howmuch stock is available . Pros All the features are very useful . its fun to use. I used to first do manually on book but now its exiting . Cons Well once i tried to do it offline but it dint work. Reason for choosing BoxHero because i had taken a trial of this product , and i loved it . it was like love at first sight. Review Source Response from BGPworks February 16, 2023 Thank you, Jai, for your great review. We are glad to hear that you don't have to do inventory management manually again! We will continue to enhance our app to accommodate your offline use in the near future as well. Please feel free to reach out if you have any questions or concerns. PG PRAKASH G. Business Apparel & Fashion Used the software for: 2+ years ### "Best application for simple management of stocks" February 19, 2024 5.0 Pros Simplicity of application interface Person with basic English knowledge can also use it very easily Cons Sharing photos of products Share option not given Also multiple photos of product cant be added Review Source TF Thomas F. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "My dialysis supply management " August 29, 2023 5.0 Pros The ease of use and it’s features are impressive. Cons There are not any thing that I don’t like about BoxHero Review Source MM Michael M. Owner Architecture & Planning Used the software for: I used a free trial ### "Great easy to use product" December 16, 2022 5.0 So far it does everything I need it to do for a small business was with 2-10 employees Pros Ease of usePowerfulCounting and integration with other products Cons Read the directions-lolI deleted my inventory or so I thought but they helped me out Reason for choosing BoxHero Ease of use Review Source Response from BGPworks January 16, 2023 Hi Michael, Thank you for using BoxHero. We're glad to learn that our app is a good fit for your business! We can help in any way to make inventory management easy so that you can just focus on what is more important for your business. Please feel free to reach out if you experience any trouble. DW Derek W. Cabinet shop Furniture Used the software for: 2+ years ### "Boxhero review" February 11, 2023 5.0 Pros I really liked the user friendly application, and the ability to stock in or out products with ease Cons Nothing on the top of my head. I'll think about it Review Source BB Barbara B. Lead nurse Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great investment " February 10, 2023 5.0 Pros We really like the ease of use. You start instantly very easy Cons We tired to find another product but vero cost effective Review Source Response from BGPworks February 13, 2023 Thanks for the great review and very glad to hear that the app is easy to use. It is our strength that anyone can use the app without a lengthy, complex onboarding process. It is our mission to make inventory management less stressful and cost-effective! We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you! GD Gonçalo D. CEO Wholesale Used the software for: Less than 6 months ### "Amazing easy solution for inventory and stock control" February 14, 2023 5.0 Seamless, intuitive, happy Pros Easy to integrate on a running company without any need for external support Cons I wish it had faster shortcuts for stock in/out Review Source Response from BGPworks February 16, 2023 Thank you, Gonçalo, for your great review! We are glad to hear that our app is easy to use. It is our first priority to make the app as easy as possible so that the business owners can focus on growing their businesses rather than spending time learning how to use the inventory management app. You can easily carry out stock in/out transactions by barcode scanning with the in-app camera. Otherwise, you can upload an Excel file with all the stock in/out information in bulk. If you need any support or have questions, please feel free to reach out. Again, thanks for your business and for leaving us a great review. TG Todd G. Manager Entertainment Used the software for: Less than 6 months ### "Convenient setup and good value for the price" February 10, 2023 5.0 Overall, it was a great use for our product environment Pros We needed a product that was flexible for our changing product environment and reasonably priced, this software delivered on both! Cons The training for users could use some improvement, we found it a little bit difficult to onboard individuals Review Source Response from BGPworks February 13, 2023 Thanks for the great review and very glad to hear that the app is flexible to accommodate your business need! We are in the process to develop onboarding materials (e.g. demo videos, etc.) at the moment. Although our app has a very easy, simple UI, we understand that some of the features need more instruction. We will continue to enhance the app so please feel free to reach out with your feedback anytime! Thank you! EK Emad K. Sales promotion Food & Beverages Used the software for: Less than 6 months ### "Thanks the bes application" January 2, 2024 5.0 Thanks the bes application Is very good Pros Thanks the bes application Was very nice and informative I will try it Cons Thanks the bes application For this project Review Source Similar Products Featured ## Related categories [Inventory Control](https://www.capterra.com/inventory-control-software/)[Barcoding](https://www.capterra.com/barcoding-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.